Hometown Assisted Living

    2 Heritage Ln, Belleville, WI 53508
    • Assisted Living

    Nice building, abusive negligent staff

    I liked the building and activities, but I'm appalled by the care: untrained owners and negligent staff who lied, stole, and allowed neglect/abuse that put residents at serious health risk. I'm disgusted - do not place your loved ones here; the state should shut it down.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    2.00·(4)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      2.0

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    Location

    Map showing location of Hometown Assisted Living

    Hometown Assisted Living is located at 2 Heritage Ln, Belleville, WI, 53508.

    About Hometown Assisted Living

    Hometown Assisted Living sits at 2 Heritage Lane in Belleville, WI, about 6.8 miles from Fitchburg, offering a small, quiet community with only 8 licensed beds, so residents won't feel crowded and families might like the close-knit feeling there. The place runs as a Community Based Residential Facility, following Wisconsin license #11588 and state rules on care. Assisted living services cover help with bathing, dressing, transferring, using the bathroom, and mealtime support, always with the aim to let each person keep their independence as much as possible. Individual care plans are made for every resident, and Hometown provides specialized memory care in a secure and monitored setting for seniors dealing with Alzheimer's or other types of dementia-staff have special training, and there are alerts if anyone leaves the area, plus outdoor spaces are safely enclosed. Beds are either in semi-private share/companion rooms, 1-bedroom units, or studios, and some even have kitchenettes, so the mix lets people pick what's best for them.

    The facility offers chef-prepared meals, three times a day, as well as easy-to-read menus, and they'll work with dietary restrictions when needed, like diabetes or allergy concerns, or if someone just needs special nutrition. For anyone who likes activities, there's a game room, a book room, movie nights, game nights, arts and crafts, music programs, animal therapy, community night events, and walking paths outside for those garden strolls, along with a fitness area, jacuzzi, sauna, and even a chapel for spiritual needs. The communal kitchen, bistro, and private dining space give people options for eating alone or with others, and there's all-day dining too. Residents can watch movies in the theater, enjoy HD TVs, or relax in furnished living spaces. Staff take care of medication management, offer 24/7 supervision, help coordinate with healthcare providers, and provide emergency alerts in rooms for safety.

    Basic housekeeping and laundry happen on a regular schedule, including dry cleaning, and there's a move-in coordinator to help families adjust. Hometown also supports transportation for appointments or errands and provides valet services and parking, so mobility is less of a worry. Home health, skilled nursing, rehabilitation, respite, and hospice care get provided as needed, with on-call RN services for health problems that come up. The average price for assisted living care hovers around $4,712 per month. Memory care stays separate so those who need extra security have it. The community's average rating sits at 4.7 out of 10, which gives an idea of satisfaction from past residents or families. The place welcomes family advisors for support and offers both independent and assisted living options, with wheelchair-accessible units and WiFi throughout. Hometown Assisted Living doesn't accept Medicare unless certified by the Centers for Medicare & Medicaid Services, but it holds its state licenses and follows Department of Social Services governance. Residents get their own phones, and a mobile stylist visits for haircuts. Families looking for an environment where there's dignity, everyday help, meals, and things to do might find Hometown a solid option within the 53508 zip code area.

    People often ask...

    Hometown Assisted Living offers competitive pricing, with rates starting at a cost of $3,500 per month.

    Hometown Assisted Living offers assisted living and board and care.

    The full address for this community is 2 Heritage Ln, Belleville, WI 53508.

    No, Hometown Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0013853
    StatusClosed
    Facility typeCommunity-based Residential Facility
    License classClosed
    Capacity8 residents
    LicenseeHOMETOWN ASSISTED LIVING INC
    Care servedAdvanced Aged, Physically Disabled, Terminally Ill, Irreversible Dementia/alzheimer's, Traumatic Brain Injury

    Inspection Reports

    6

    Reports

    9

    Citations

    2

    Complaints

    3

    Years

    02 Oct 2025Complaint
    Investigated a relocation-related complaint and found noncompliance with laws, with safety hazards observed during construction and relocation and incomplete resident care documentation.
    • 83.14(2)(a)Licensee ensures facility complies with laws
    26 Aug 2025Other
    Found no deficiencies.
    06 May 2024Verification
    Verified no deficiencies were identified during the verification visit; a previously cited deficiency was corrected.
    28 Nov 2023Inspection
    Identified deficiencies across staff training, admission paperwork, service plans, resident satisfaction, and sprinkler maintenance.
    • Wis. Admin. Code DHS 83.21(1)-(3)All employee training
    • Wis. Admin. Code DHS 83.29(2)Admission agreement include services, charges
    • Wis. Admin. Code DHS 83.35(3)(d)Service plans updated annually or on changes
    • Wis. Admin. Code DHS 83.35(4)Resident satisfaction evaluation
    • Wis. Admin. Code DHS 83.48(8)(b)Sprinkler system installation and maintenance
    19 Jul 2023Complaint
    Investigated a complaint about a resident eloping, finding an unsafe environment due to a front door that would not latch and alarms that disengaged, along with failures to update service plans and provide adequate supervision.
    • Wisconsin Administrative Code DHS 83.32(3)(n)Safe environment
    • Wisconsin Administrative Code DHS 83.35(3)(d)Service plans updated annually or on changes
    • Wisconsin Administrative Code DHS 83.38(1)(b)Supervision
    12 Jun 2023Verification
    Found no deficiencies identified during the verification visit. A $200 revisit fee was assessed.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Hometown Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Hometown Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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