Sylvan Crossing of Fitchburg

    5784 Chapel Valley Rd, Fitchburg, WI 53711
    • Assisted Living
    • Memory Care

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Reviews written on Mirador

    We have no reviews to show about Sylvan Crossing of Fitchburg.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of Sylvan Crossing of Fitchburg

    Sylvan Crossing of Fitchburg is located at 5784 Chapel Valley Rd, Fitchburg, WI, 53711.

    About Sylvan Crossing of Fitchburg

    Sylvan Crossing of Fitchburg, also called Sylvan Crossings Assisted Living & Memory Care, sits in a quiet spot near shops, restaurants, and medical offices, with a calm feeling that makes it feel safe and comfortable, and you'll notice right away that they have a strong focus on assisted living and memory care in a small setting since they care for just 19 residents, and that keeps things feeling cozy but not cramped, and every room comes furnished, with its own phone for easy calls and an emergency alert to call for help if needed, plus they let residents bring cats or dogs, which really lifts spirits. The staff look out for both men and women, with care plans that fit each person's background, beliefs, and daily habits, and they offer help with dressing, bathing, transfers, and all those activities folks can have trouble with as they grow older, including help for people with diabetes, incontinence, or higher care needs, and there's always somebody on hand to help, day or night, including nurses on staff, nurses and doctors on call, and a caring team that gets to know everyone well, so they can provide support at every level from basic help to more skilled nursing, working closely with healthcare providers, dentists, a podiatrist, and homecare staff. Memory care here is designed especially for folks with Alzheimer's or other memory problems, with a secure environment to keep people from wandering and memory care programming that's proven to help slow down cognitive issues, plus staff who know how to gently support folks when they get confused or upset, and families can take part in counseling, support groups, and training to help everyone feel included and respected. Sylvan Crossing runs many activities every day, with movie nights, exercise, walking paths, gardens, birthday parties, BBQs, holiday events, trips to outings, on-site and off-site devotional services, and visits for shopping or to see the doctor, with transport arranged for medical appointments, and the whole place feels social, with lots of chances for residents to make friends and stay active when they want to. Meals come prepared and served in a dining room, with set times but also all-day options, and they're careful with allergies, diabetic diets, and vegetarian choices, making guests welcome to join for meals, and there's also housekeeping, dry cleaning, laundry, cable TV, Wi-Fi, a beautician for haircuts, and barber services on-site, so people can look and feel their best. The community is smoke-free inside, and you'll find wheelchair accessible showers, indoor and outdoor places to relax, and friendly staff who work at building trust-always aiming to respect everyone's past, style, and wishes, while encouraging independence and helping folks keep moving around safely. For those needing it, they provide hospice and respite care, plus dementia and hospice waivers, and they regularly monitor health and wellness so changes don't go unnoticed, always focusing on maintaining quality of life in each small way, making Sylvan Crossing of Fitchburg feel like a genuinely supportive place where strong relationships matter most.

    People often ask...

    Sylvan Crossing of Fitchburg offers assisted living, memory care, and board and care.

    The full address for this community is 5784 Chapel Valley Rd, Fitchburg, WI 53711.

    No, Sylvan Crossing of Fitchburg does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number110524
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity19 residents
    LicenseeTOUCHSTONE SENIOR SERVICES LLC
    Care servedAdvanced Aged, Irreversible Dementia/alzheimer's, Hcbs Compliance / Public Funding
    EffectiveApril 1st, 1997

    Inspection Reports

    9

    Reports

    37

    Citations

    5

    Complaints

    3

    Years

    23 Mar 2026Inspection
    Found two fire-safety deficiencies: combustibles were stored within 3 feet of a furnace, and some doors to furnace and laundry areas lacked self-closing devices.
    • 83.46(1)(f)Combustibles
    • 83.59(2)(b)Solid core wood doors or equivalent
    25 Jun 2025Complaint
    Identified deficiencies for failing to investigate injuries of unknown source and recording a resident without consent.
    • 83.12(3)(a)Investigate injuries of unknown source.
    • 83.32(3)(m)Rights of Residents: Recording and filming
    18 Feb 2025Verification
    Found no deficiencies.
    01 Oct 2024Verification
    Investigated a behavior management issue and found inadequate interventions for a resident with aggressive and wandering behaviors.
    • Wisconsin Administrative Code DHS 83.38(1)(i)Behavior management
    26 Apr 2024Complaint
    Investigated a complaint and identified numerous deficiencies across fire safety, staff screening, medications, resident assessments, service plans, activities, and facility maintenance.
    • 83.13(1)(i)Maintain records of annual fire inspection
    • 83.14(2)(a)Licensee ensures facility complies with laws
    • 83.17(1)Licensee conduct caregiver background check
    • 83.17(2)(a)Employees screened for communicable disease
    • 83.32(3)(h)Rights of Residents: Receive medication
    • 83.32(3)(n)Rights of Residents: Safe environment
    • 83.35(1)(a)Pre-admission and ongoing assessments
    • 83.35(3)(b)Service plan development: parties involved
    • 83.35(3)(d)Service plans updated annually or on changes
    • 83.37(1)(h)Scheduled psychotropic medications
    • 83.37(1)(i)PRN psychotropic medication
    • 83.38(1)(c)Leisure time activities
    • 83.43(1)Environment safe, clean, and comfortable
    • 83.46(1)(c)Heating system maintenance
    • 83.48(8)(b)Sprinkler system installation and maintenance
    • 50.09(1)(e)Treatment
    22 Jan 2024Verification
    Investigated found deficiencies in updating individual service plans, holding and serving food at safe temperatures, and ensuring residents were treated with courtesy and respect.
    • 83.35(3)(d)Service plans updated annually or on changes
    • 83.41(3)(b)Food safety
    24 Oct 2023Complaint
    Investigated allegations and observed numerous deficiencies in resident care, rights protections, assessments and care planning, activities, medication management, and food safety. Enforcement actions were issued for the cited violations.
    • 83.14(2)(a)Licensee complies with laws
    • 83.32(3)(g)Rights of residents: Physical restraints
    • 83.35(1)(a)Pre-admission and ongoing assessments
    • 83.35(3)(d)Service plans updated annually or on changes
    • 83.38(1)(a)Personal care
    • 83.38(1)(c)Leisure time activities
    • 83.41(1)(c)Dishwashing
    • 83.41(3)(b)Food safety
    • 83.39(1)Infection control
    • 83.39(3)Hand washing
    • 83.12(2)(a)Caregiver investigation abuse and neglect
    • 83.31(4)(c)Involuntary discharge notice
    29 Aug 2023Complaint
    Investigated a complaint alleging a resident fell and did not receive prompt assistance or adequate treatment, and that health monitoring was not properly documented. Found deficiencies related to prompt treatment and health monitoring.
    • Wis. Admin. Code DHS 83.32(3)(i)Rights of Residents: Adequate treatment
    • Wis. Admin. Code DHS 83.38(1)(g)Health monitoring
    27 Jul 2023Complaint
    Investigated the complaint and found no deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Sylvan Crossing of Fitchburg. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sylvan Crossing of Fitchburg directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 199 facilities$5,103/mo
    2. 189 facilities$4,859/mo
    3. 131 facilities$5,148/mo
    4. 122 facilities$4,730/mo
    5. 20 facilities$4,987/mo
    6. 134 facilities$5,257/mo
    7. 136 facilities$4,948/mo
    8. 78 facilities$4,800/mo
    9. 9 facilities$5,093/mo
    10. 24 facilities$4,763/mo
    11. 62 facilities$5,252/mo
    12. 23 facilities$5,491/mo
    © 2026 Mirador Living