I'm very happy with Deer Trail - friendly, caring staff who go out of their way, a spotless, hotel-like facility, and tasty, nutritious meals. My loved one stays busy with constant activities (live music, bingo, crafts, outings) and benefits from convenient services like transportation, salon, and housekeeping; management is responsive. Residents seem happy and engaged, and I highly recommend this welcoming, well-run community.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.48·(31)
Overall rating
5
4
3
2
1
Care
3.7
Staff
4.4
Meals
4.8
Amenities
5.0
Value
4.5
Pros
Compassionate, attentive staff
Engaging, varied activities program
Personalized and diverse dining options
Frequent social events (live music, dancing, bingo, celebrations)
Responsive management and proactive administration
Community involvement and off-site field trips
New facility condition and pride in presentation
Cons
Gaps in exit-detection and door-alarm coverage
Inconsistent responsiveness to missing-resident or nighttime incidents
Variability in safety oversight and incident follow-up practices
Summary of reviews
Overall impression: Deer Trail Assisted Living is described by many families and residents as a clean, well-presented, and activity-rich assisted-living option. The building condition and interior design are frequently characterized as fresh and hotel-like, with ample natural and artificial light, attractive common spaces (game room, dining room, bistro), and multiple apartment configurations. Housekeeping and salon services are provided on-site, and several reviewers highlighted pride in facility appearance and routine maintenance.
Care and staff: The dominant theme across reviews is positive staff engagement. Caregivers are repeatedly described as friendly, caring, and attentive; CNA transparency and a responsive manager are specifically noted. Many reviewers said staff go out of their way to accommodate visitors, answer questions, and support residents’ social needs. Management is also frequently described as accessible and proactive, contributing to an overall sense that daily needs are met and families are kept informed.
Dining and activities: Dining is consistently cited as a strength — three meals per day, varied menus, and personalized meal service. Reviewers praised meal taste and nutrition and noted celebratory menus and special-event dining. Programming and activities are another clear strength: scheduled social events (live music, dancing, bingo), crafts, puzzles, drumming, movies, and group outings are used to keep residents engaged and socially active. Transportation is available for appointments and field trips, supporting resident independence and community engagement.
Facilities and services: As a newer facility, Deer Trail offers modern finishes and a range of amenity spaces. Reviewers appreciate cleanliness of both common areas and apartments, on-site housekeeping and salon services, and accessible shared spaces that support socialization. Memory-care programming is mentioned as improving and present on-site, and there is an overall sense of active community life and involvement.
Notable patterns and safety considerations: While the majority of feedback is positive, a limited number of reviewers raised significant safety concerns related to resident elopement and timely staff response during off-peak hours. These accounts suggest gaps in exit-detection/door-alarm coverage and variability in nighttime or urgent-incident responsiveness. Because these are operational vulnerabilities that can affect resident safety, prospective residents and families should directly verify the facility’s current protocols: ask about door/alarm systems, night-shift staffing levels, monitoring procedures for residents with exit-seeking behavior, and the facility’s incident-notification and follow-up practices.
Conclusion: Deer Trail presents many operational strengths — friendly and communicative staff, robust activities, solid dining, and well-kept modern facilities — that make it attractive for families seeking an engaged assisted-living environment. At the same time, the facility should be evaluated for its current safety-monitoring systems and emergency response consistency. Visiting in person, reviewing written safety protocols, and discussing individualized care and monitoring plans with management will help families weigh the strong quality-of-life features against the operational safety considerations noted by some reviewers.
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Location
Deer Trail Assisted Living is located at 2360 Reagan Ave, Rock Springs, WY, 82901.
About Deer Trail Assisted Living
Deer Trail Assisted Living is a welcoming community thoughtfully designed to provide exceptional care and comfort for seniors. The residence offers both Assisted Living and Memory Care programs, each tailored to meet the unique needs of its residents. With a deep commitment to individualized care, Deer Trail Assisted Living provides a caring environment where residents receive help with daily tasks such as eating, dressing, bathing, and medication management. This hands-on support is combined with the comforts and familiarity of home, ensuring residents feel secure, valued, and respected in every aspect of their daily lives.
A distinctive feature of Deer Trail Assisted Living is its Memory Care program, created specifically for those living with Alzheimer’s or other forms of dementia. This specialized program ensures that each resident receives attentive supervision, personalized care, and engaging activities that promote their well-being while allowing them to maintain an active lifestyle. Deer Trail’s compassionate team understands the importance of companionship and family, making every effort to create a nurturing and supportive environment that fosters meaningful connections.
Deer Trail Assisted Living emphasizes the significance of making residents feel at home. From allowing beloved pets to become part of the residence to offering a variety of recreational activities, the community places high value on the joy and comfort of its residents. Residents enjoy three freshly prepared meals daily, along with a variety of delicious snacks. Housekeeping services ensure that living areas remain neat and inviting. The residence itself is meticulously maintained, with great attention to detail apparent throughout the community.
A lively social calendar encourages residents to build friendships, participate in entertaining activities, and spend quality time with their loved ones. The location in the heart of the neighborhood offers easy access to restaurants, shopping, and local entertainment, keeping life vibrant and engaging. Deer Trail Assisted Living enhances everyday living with a broad range of amenities, including transportation services, round-the-clock nursing staff presence, and experienced staff supervision. Every element is thoughtfully curated to enhance comfort, safety, and quality of life, making Deer Trail Assisted Living a cherished home where the celebration of life is ongoing.
People often ask...
Deer Trail Assisted Living offers competitive pricing, with rates starting at a cost of $5,017 per month.
Deer Trail Assisted Living offers assisted living and memory care.
There are 6 photos of Deer Trail Assisted Living on Mirador.
The full address for this community is 2360 Reagan Ave, Rock Springs, WY 82901.
No, Deer Trail Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Wyoming, the Department of Health's Healthcare Licensing & Surveys program licenses care facilities and publishes licensure, complaint, and life-safety findings.
License number
al-277
Facility type
Assisted Living Facility
Inspection Reports
47
Reports
15
Type A Citations
0
Type B Citations
33
Complaints
14
Years
27 Oct 2025Revisit
27 Oct 2025Revisit
Found no deficiencies. Prior deficiencies were corrected, and no new noncompliance was found.
08 May 2025Complaint
08 May 2025Complaint
Investigation found deficiencies in infection control practices, personnel records, and dietary management during meals, with unsafe meal-service practices observed and missing staff documentation.
—Infection Control
—Personnel Records
—Dietary Service and Nutrition
—Food Storage and Temperature Monitoring
02 Jul 2024Revisit
02 Jul 2024Revisit
Verified compliance after a life safety code revisit; prior deficiencies corrected and no new noncompliance observed.
30 Apr 2024Life Safety
30 Apr 2024Life Safety
A May 24, 2024 evaluation identified several life-safety deficiencies, including unapproved devices removing fire doors, sprinkler system maintenance issues, obstructions around electrical panels, and unsafe gas piping around a movable cooktop.
NFPA 101 Life Safety CodeLife-safety deficiencies – hazardous areas not maintained
—Sprinkler system gauges calibration/maintenance
NFPA 101 Life Safety CodeMaintenance of sprinkler systems
NFPA 54, National Fuel Gas CodeGas piping safety around movable cooktops
21 Mar 2024Complaint
21 Mar 2024Complaint
Investigated a complaint and found no deficiencies.
13 Jul 2023Revisit
13 Jul 2023Revisit
Confirmed no deficiencies were found.
13 Jul 2023Revisit
13 Jul 2023Revisit
Verified no deficiencies found. All regulations surveyed were in compliance.
28 Apr 2023Complaint
28 Apr 2023Complaint
Investigated an allegation of abuse and found failures to report the incident to authorities and to interview other residents, with corrective actions and timelines outlined.
W.S. 35-20-103Reporting of abuse, neglect, and exploitation; investigation
02 Mar 2023Complaint
02 Mar 2023Complaint
Found deficiencies in how resident funds and records are managed, plus gaps in staff training and incident-related processes.
—Continued From page 2 (financial and records handling)
—Continued From page 5/6 (staff training and resident care)
27 Sept 2022Complaint
27 Sept 2022Complaint
Investigated a complaint and found no deficiencies.
18 Jul 2022Revisit
18 Jul 2022Revisit
Concluded continued compliance; all previous deficiencies were corrected and no new noncompliance was found.
28 Apr 2022Complaint
28 Apr 2022Complaint
Investigators found deficiencies in incident reporting and follow-up after a resident fall, including missing post-fall assessments and follow-up evaluations.
—Resident incident reporting and follow-up deficiencies
21 Jul 2021Complaint
21 Jul 2021Complaint
Investigated a complaint and found no deficiencies.
24 Mar 2021Revisit
24 Mar 2021Revisit
Verified compliance with all regulations surveyed; no deficiencies were found.
22 Mar 2021Revisit
22 Mar 2021Revisit
Concluded that deficiencies identified on 02/10/2021 were corrected during a Life Safety Code revisit conducted on 03/22/2021, and compliance was restored.
11 Feb 2021Licensure
11 Feb 2021Licensure
Found multiple deficiencies in resident care services, living environment and record-keeping, including incomplete ALF 102 assessments, linen and laundry management issues, and dining-distancing practices.
Ch 12 Sec 6(d)(i) - Personnel and Staffing RequirementsPersonnel and Staffing Requirements
Ch 12 Sec 7(d) - Living Environment/Housing RequirementsResidence Living Environment
10 Feb 2021Life Safety
10 Feb 2021Life Safety
Investigated a life-safety deficiency and found improper electrical maintenance, including daisy-chained power strips and use of extension cords in resident areas.
NFPA 101 Life Safety CodeElectrical systems not maintained per Life Safety Code
NFPA 70 National Electrical CodeElectrical wiring and power strip safety
28 Sept 2020Complaint
28 Sept 2020Complaint
Investigated the complaint and found no deficiencies.
10 Jun 2019Revisit
10 Jun 2019Revisit
Confirmed compliance with all state rules after follow-up; previously cited deficiencies were corrected.
01 Apr 2019Complaint
01 Apr 2019Complaint
Found several deficiencies including incomplete background checks for staff, inadequate incident reporting and investigation, and missing required policy documentation and resident-care records.
Ch 12 Sec 6 (c) Personnel and Staffing RequirementsPersonnel and Staffing Requirements
Ch 12 Sec 7 (e)(i)(A-K) Assisted Living Facility Core ServicesCore Services - Resident Care Documentation and Rights
Concluded no deficiencies were found; all regulations surveyed were complied with.
11 Nov 2018Complaint
11 Nov 2018Complaint
The investigation found deficiencies related to resident condition changes, documentation, and incident reporting, including failures to update core care-planning records and to report incidents promptly.
ALF 102ALF 102 - Plan and Change in Condition Documentation
Type AALF 102Continued From page 3 – Change in condition documentation
Type AALF 102Continued From page 7 – Documentation of changes in resident condition
Type ACH 12 Sec 8Continued From page 10 – Incident reporting
Type ACH 12 Sec 8Continued From page 14 – Policy and procedures
Type ACH 12 Sec 8 (a)(vi)Continued From page 17 – Services not allowed at Level I
Type ACH 12 Sec 8 (a)(vi)Continued From page 18 – Additional Level I service limitations
17 Oct 2018Revisit
17 Oct 2018Revisit
Concluded that all previously cited deficiencies were corrected.
29 Aug 2018Life Safety
29 Aug 2018Life Safety
Investigated the life-safety findings found deficiencies related to fire alarm documentation and maintenance of corridor doors, posing potential risks to residents and staff.
NFPA 101 Life Safety Code (2006)Fire alarm documentation/UL certification missing
NFPA 101 Life Safety Code (2006), Section 9.6.1.3Corridor doors not maintained as required
02 Nov 2017Revisit
02 Nov 2017Revisit
Concluded all previously cited deficiencies were corrected and no new noncompliance was found; the provider is in compliance with all regulations surveyed.
20 Sept 2017Complaint
20 Sept 2017Complaint
Identified deficiencies in handling residents' personal funds and missing ALF 102 documentation.
Ch 12 Sec 7 (e)(i) (A-K) Assisted Living Facility Core ServicesResident Funds Handling and Core Services
20 Apr 2016Revisit
20 Apr 2016Revisit
Verified corrections were completed for previously cited deficiencies.
NFPA Life Safety Code (NFPA 101)Life Safety Code deficiency corrected
NFPA Life Safety Code (NFPA 101)Life Safety Code deficiency corrected
NFPA Life Safety Code (NFPA 101)Life Safety Code deficiency corrected
NFPA Life Safety Code (NFPA 101)Life Safety Code deficiency corrected
07 Mar 2016Life Safety
07 Mar 2016Life Safety
Found deficiencies in life-safety maintenance documentation, including missing weekly inspections and battery load testing.
Type ANFPA 101, Life Safety Code; NFPA 110, Standard for Emergency and Standby Power SystemsLife-safety systems maintenance
Type ANFPA 101; NFPA Portable Fire Extinguishers (NFPA 10)Portable fire extinguishers inspection
Type ANFPA 110, Section 8-4.1; NFPA 101, Sections 32.3.2.2.2 and 7.2.1.4.5Battery load voltage testing and related corrections
17 Feb 2016Revisit
17 Feb 2016Revisit
Identified deficiencies and noted corrections; follow-up confirmed completion.
Ch 12 Sec 7 (i)(A-B)
Ch 12 Sec 8 (a)(vi)
Ch 12 Sec 8 (a)(vii)
Ch 12 Sec 10 (e)(ii)
Ch 12 Sec 10 (f)(iii)
13 Nov 2015Complaint
13 Nov 2015Complaint
Investigated allegations of deficiencies in resident assessments, dementia care, and handling of incidents; found multiple deficiencies related to care planning and monitoring.
Type ACh 12 Sec 7 (i)(ii)Resident Assessment/Plan of Correction
Ch 12 Sec 10 (i)(iii)Secure Dementia Units
Ch 12 Sec 10Care Level Compliance and Monitoring
Type ACh 12 Sec 8 (v)Policy/Plan of Correction – Abuse and Neglect
13 Nov 2015Revisit
13 Nov 2015Revisit
Investigated the follow-up and confirmed corrections were completed.
08 Jul 2015Complaint
08 Jul 2015Complaint
Identified deficiencies in care planning and documentation for residents, including dementia care safeguards and core services requirements.
Ch 12 Sec 10(d)(xii)Secure Dementia Units
Ch 12 Sec 7(d)(v)(A)Assisted Living Facility Core Services
Ch 12 Sec 7(d)(v)(A)Assisted Living Facility Core Services
08 Jul 2015Revisit
08 Jul 2015Revisit
Verified corrections completed for previously cited deficiencies.
Ch 12 Sec 8 (a)(i)Ch 12 Sec 8 (a)(i)
Ch 12 Sec 8 (a)(vii)Ch 12 Sec 8 (a)(vii)
Ch 12 Sec 8 (a)(xx)Ch 12 Sec 8 (a)(xx)
Ch 12 Sec 10 (f)(ii)Ch 12 Sec 10 (f)(ii)
08 Jul 2015Revisit
08 Jul 2015Revisit
Investigated a follow-up visit and verified corrections were completed.
26 Mar 2015Complaint
26 Mar 2015Complaint
Found multiple deficiencies related to resident care, safety, and facility practices that required corrective actions.
20 Feb 2015Revisit
20 Feb 2015Revisit
Found multiple deficiencies; corrections completed.
26 Nov 2014Complaint
26 Nov 2014Complaint
Investigated deficiencies in resident care and safety, including transfer and eating assistance and gaps in documentation and incident reporting.
—Continued From page 3
—Continued From page 12
—Continued From page 17
18 Nov 2014Life Safety
18 Nov 2014Life Safety
Investigated reported deficiencies and found multiple life-safety rule violations, including unsecured oxygen cylinders and occupancy separation concerns.
16 Oct 2014Revisit
16 Oct 2014Revisit
Investigated prior deficiencies and confirmed corrective actions were completed.
21 Aug 2014Complaint
21 Aug 2014Complaint
Found deficiencies in core services and resident care, with concerns about care prior to hospitalization and a resident moved to memory care to address needs.
Ch 12 Sec 7 (a)(viii)Core services
21 Aug 2014Revisit
21 Aug 2014Revisit
Verified corrections completed for previously identified deficiencies during the revisit.
05 Jun 2014Complaint
05 Jun 2014Complaint
Found that incidents involving resident health, welfare or safety were not reported to the Licensing Division in a timely manner for two residents.
—
25 Apr 2013Revisit
25 Apr 2013Revisit
Investigated a revisit to verify prior corrective actions from a 2012 survey; uncorrected deficiencies remained.
17 Jan 2013Revisit
17 Jan 2013Revisit
Identified deficiencies in service planning and follow-up; service plans did not include all required elements and ongoing assessments after incidents were not conducted.
—Service planning deficiencies; required elements missing from resident service plans
16 Jan 2013Revisit
16 Jan 2013Revisit
Investigated a complaint; violations were cited and corrected, with follow-up to verify compliance.
11 Oct 2012Complaint
11 Oct 2012Complaint
Identified deficiencies in medication management, nursing supervision, and kitchen/dining sanitation, with related issues in resident care documentation and program compliance.
Type AFDA Food CodeKitchen and dining area kept clean and sanitary
Type AWyoming Nursing Practice ActNursing supervision and medication management
10 Oct 2012Life Safety
10 Oct 2012Life Safety
Identified safety deficiencies from a 2012 licensing survey, including corridor doors lacking proper latching hardware and an improperly installed emergency generator with no remote stop device, along with related maintenance and record-keeping concerns.
Type ANFPA 101 Life Safety Code, 2012 edition, Section 18.3.5.1Corridor doors not equipped with latching hardware
Type ANFPA 110 Emergency and Standby Power SystemsEmergency generator installed and remote stop button
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