Ranch Top Haven

    3785 Ranch Top Road, Pasadena, CA, 91107
    4.0 · 3 reviews
    • Memory care
    AnonymousLoved one of resident
    4.0

    Spotless, caring home, minor issues

    I’m very pleased overall: the interior is spotless, nicely furnished with brand-new floors, and the meal plan is excellent. The owners (same folks from Hampton Guest Home) are sweet, genuine, and experienced with dementia — very caring and easy to talk to. My only complaints are sparse planned activities and a messy, cluttered yard/outside.

    Pricing

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    Amenities

    4.00 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      3.5
    • Value

      4.0

    Pros

    • Very clean interior
    • Nicely furnished
    • Great meal plan
    • Experienced with dementia residents
    • Lovely and caring owners
    • High quality, attentive care
    • Owners are easy to talk to and genuine
    • Owners cleaned up and improved the facility
    • Same owners as Hampton Guest Home
    • Excellent neighborhood
    • Brand new floors

    Cons

    • Not a lot of planned activities
    • Yard is messy and cluttered
    • Exterior/outdoor areas not in pleasant order
    • Facility had been in poor condition in the past

    Summary review

    Overall sentiment across the reviews is strongly positive on care quality, ownership, and interior condition, with a few consistent concerns about activities and outdoor maintenance. Multiple reviewers emphasize that Ranch Top Haven is very clean and nicely furnished inside — with mentions of brand new floors — and that the meal plan is strong. The facility is repeatedly described as providing excellent, attentive care, including specific experience with dementia residents, which suggests competence in memory-care needs. The neighborhood is also described positively, adding to the facility's appeal.

    A dominant theme is praise for the owners and staff. Reviewers call the owners lovely, caring, sweet, genuine, and easy to talk to. Several comments point out that the current owners cleaned up and significantly improved the place after it “looked terrible” in the past; one reviewer explicitly notes the same ownership as Hampton Guest Home, which may be reassuring to families familiar with that facility. These comments create a clear pattern of hands-on, compassionate management and an environment where families feel comfortable communicating with leadership.

    Facility-related strengths are concrete: interior cleanliness is noted repeatedly, furnishings are attractive, and recent updates such as brand new floors are mentioned. Dining is another clear positive — a “great meal plan” appears in the reviews — which supports the facility's ability to meet daily living needs well. Combined with comments about experienced dementia care, the reviews portray Ranch Top Haven as a place providing solid day-to-day care and a comfortable indoor environment.

    The main negatives are consistent but limited in scope. Several reviewers report that there are not a lot of planned activities, indicating that the social or activity program may be minimal or not well communicated. Another recurring concern involves exterior maintenance: the yard is described as messy and cluttered and “not in pleasant order.” Reviewers also reference the facility's poorer condition in the past before the current owners’ improvements, which could be a lingering reputational concern for some families.

    In summary, the reviews depict Ranch Top Haven as a well-run, clean, and caring small facility with strong, personable ownership and good experience in dementia care. Interior condition, furnishings, and dining receive consistent praise, and families appear to value the owners’ approachability and the improvements made. Prospective residents or family members should be aware of and, if important to them, inquire specifically about the activity schedule and plans for outdoor/yard upkeep, since those are the main areas called out as needing attention. Overall, the pattern in these reviews suggests a facility that delivers dependable personal care and has been meaningfully upgraded under committed ownership, with a few targeted operational areas to confirm during a visit.

    Location

    Map showing location of Ranch Top Haven

    About Ranch Top Haven

    Ranch Top Haven sits in a spot with healthcare, churches, stores, and other things close by, making it easy for folks to get what they need without having to go far, and you'll find the staff here ready to help residents who are mostly able to get around but still need a hand with daily jobs such as getting dressed, bathing, making meals, and cleaning up, so it's good for people starting to struggle with these things but not needing the whole nine yards of hospital care, and there's a warm, homey feel with a clean and tidy place according to what folks say. The facility takes care of up to six residents at a time, which means everyone gets more attention, and the licensed staff are used to helping with many things including memory care for those with Alzheimer's or dementia and can do so even if those troubles are pretty far along, and they can handle folks prone to wandering, have two-person transfer help, or need mechanical lifts, so there's safety measures in place, like alarm bracelets and a secure area inside the purpose-built memory care building so nobody with memory issues gets lost.

    People get three homemade meals every day and staff can change meal plans for folks with health needs like diabetes or high blood pressure, and there's care for diabetes, including checks and insulin injections, with reminders for bathroom needs and help with bladder or bowel issues if the person can handle some of it themselves, plus laundry and housekeeping come standard to keep things clean. There's full-time nursing, skilled nursing, and even hospice and respite care if families need a short break or end-of-life care, so both long stays and short visits are supported here. Ranch Top Haven covers both assisted living and non-ambulatory care, meaning it serves people who need some help day-to-day but not outright hospital attention, and they offer medication management, health checkups, and help with personal care like haircuts in the on-site salon.

    Aside from care, Ranch Top Haven keeps residents busy with activities, like movie nights, arts and crafts, music programs, fitness classes, board games, outings, and even pet therapy, and the staff arranges rides for doctor appointments or errands, plus faith visits if wanted, and does so in several languages, including Mandarin Chinese. Planned events can include game nights, music, or just relaxing in the yard, and there's spaces for reading, group time, and even a jacuzzi or steam room if needed. The place uses a social care model where the staff gives aid but aims to help each resident stay as independent as possible, and the apartments or rooms range from private spaces in a bigger home to smaller group setups with a family-style atmosphere. Residents enjoy a safe, comfortable spot with staff known for helpfulness, kindness, and a cheerful attitude, and all of this falls under proper California licensing with the community having been run by the same owners since 2013, who also own Hampton Guest Home, and all services follow state rules so care stays up to the standard people expect.

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