The Pearl of Joliet

    306 N Larkin Ave, Joliet, IL 60435
    • Skilled Nursing

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    Reviews

    4.05·(64)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.0
    • Meals

      1.8
    • Amenities

      2.2
    • Value

      1.0

    Pros

    • Compassionate and attentive nursing and CNA staff
    • Strong skilled nursing and clinical care
    • Engaged, effective therapy and rehabilitation department
    • Inviting first-floor dining environment
    • Personalized, resident-focused attention
    • Laundry service reliability and helpful aides
    • In-house dialysis services
    • Facility upgrades and new ventilation equipment
    • Supportive admissions and billing/insurance assistance
    • Active social programming and recognition (birthdays, activities)
    • Notable individual staff contributors (nurses, aides, maintenance)

    Cons

    • Sanitation and odor concerns in rooms and common areas
    • Inconsistent staffing levels and high caregiver turnover
    • Delays and gaps in basic personal-care delivery (bathing, feeding assistance)
    • Inconsistent meal quality and meal-service continuity
    • Maintenance and equipment disrepair affecting safety and comfort
    • Weak responsiveness to call lights and family communication
    • Gaps in wound-care and clinical follow-up
    • Medication and care-coordination lapses
    • Property-security concerns and allegations of theft
    • Accessibility and wheelchair-use limitations
    • Misleading placement and room-assignment practices
    • Inconsistent management availability and oversight

    Summary of reviews

    The Pearl of Joliet elicits a mixed but distinct pattern of strengths and operational weaknesses. Positively, many families and residents praise the direct-care workforce: nurses, licensed staff, and CNAs receive repeated commendation for compassion, attentiveness, and clinical competence. The therapy/rehab department is frequently described as effective and recovery-focused, and several accounts highlight clinically important offerings such as in-house dialysis. Admissions, billing, and certain support roles (laundry, maintenance) also receive positive mention for being helpful and reducing family anxiety during transition periods.

    At the same time, a consistent theme across reviews concerns facility-level operational problems. Cleanliness and sanitation in rooms and some common areas were cited as problematic, with additional comments about persistent odors and pest-control concerns. Reviewers noted inconsistent staffing levels and frequent caregiver turnover that appear to contribute to delays in basic personal care (bathing, feeding assistance, incontinence care), slow responses to call lights, and missed care tasks. Several accounts describe gaps in wound-care follow-up and medication coordination, including instances where medications were not available or clinicians were not promptly notified.

    Dining and dietary service quality are inconsistent: some reviewers praised decent meals and an inviting first-floor dining area, while others reported poor meal quality, service delays, and problems with food handling. Maintenance issues and equipment disrepair were another recurrent theme — worn beds and furniture, drainage and fixture hazards, and rooms not fully prepared at admission — creating accessibility and safety concerns for some residents. There are also reports indicating property-security problems, including alleged clothing loss, and instances where room-assignment promises were not honored, which point to weaknesses in admissions and placement practices.

    Management and oversight appear to be in transition. Several reviewers describe improvements under new ownership or leadership, including better housekeeping, dietary services, staff morale, and facility updates such as improved ventilation. Conversely, other comments describe limited administrative availability, inconsistent communication with families, and perceived gaps in oversight. This mixed signal suggests variability across shifts and units: strong individual staff members can deliver excellent care, but institutional reliability is uneven.

    For prospective residents and families: the facility shows clear strengths in clinical nursing, therapy services, and individualized staff attention, and there are indications of recent improvements under new management. However, consistent concerns about sanitation, staffing stability, basic personal-care reliability, maintenance, and communication merit careful inquiry during tours. Families may wish to ask about current staffing ratios, sanitation and pest-control protocols, wound-care and medication-management processes, security for personal items, and written confirmation of room placement before admission.

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    Medicare Ratings

    1·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    The Pearl of Joliet is located at 306 N Larkin Ave, Joliet, IL, 60435.

    About The Pearl of Joliet

    The Pearl of Joliet sits at 306 North Larkin Avenue in Joliet, Illinois and is part of Pearl Healthcare, and you'll find 214 certified beds there with an average of about 146 residents each day, which means it's a larger place with lots of services. Residents get different kinds of care, from short-term rehab after a hospital stay, to long-term help with daily needs, and the center focuses hard on complex clinical care and recovery for many medical issues, including post-hospital care, stroke rehab, memory care for Alzheimer's, and hospice care for serious illnesses, not only for adults but sometimes for children too. The facility has licensed services certified by Medicare and Medicaid, and the team includes physicians, nurses, aides, social workers, therapists, counselors, and volunteers, which allows for physical, emotional, and spiritual support for residents and their families, especially through illness or at the end of life.

    Amenities are broad, so people can take part in arts and crafts, play cards and games, attend social events, visit the library, worship services, fitness programs, garden space, and can take part in community outings or enjoy time in the courtyard, and there are also walking paths for those who want to stay active. People get help with things like bathing, dressing, grooming, and toileting, plus laundry and housekeeping are taken care of, and there's medication management, wound care, and podiatry. Meals are served in the dining room, and there's a salon and barbershop, guest parking, internet, game and activity rooms, and units that often include kitchens or kitchenettes, as well as cable TV and washers and dryers.

    Therapy services are strong here, including cardiac rehab, physical therapy, occupational therapy, speech therapy, sub-acute rehab, and even an in-house dialysis unit in partnership with Concerto, along with respiratory and stroke care. The care team also works with residents on symptom management, pain relief, and provides medical supplies and appliances as needed, and the staff develops personalized care plans, especially for memory care in the secured memory unit, which aims to offer a homelike setting where people with dementia or Alzheimer's are treated with dignity. Respite care stays are available, and the center serves both short-term and long-term needs. Nursing home services and memory care are provided with attention from a compassionate staff, who seem to be highly-trained and attentive, and while the nurse turnover rate is lower than average at 32.6%, the number of nurse hours per resident per day is below the state average, sitting at 2.86.

    The Pearl of Joliet's services have strengths, but there have also been safety concerns-reports list 60 deficiencies, including 3 related to infection prevention, and some others connected to resident safety, providing adequate care, and response to violations, though they do have infection control standards aimed at protecting health and reducing the spread of illness. Looking at special features, they provide transportation, safety and handicap features, leverages a dedicated app and newsletter to share updates, and are a member of the Collaborative Healthcare Urgency Group (CHUG™), connecting them with broader resources for urgent healthcare needs. The facility is for-profit and operates as a limited liability company. People who might need care in another area can connect to other Pearl sites like The Pearl of Hillside, The Pearl of Crystal Lake, The Pearl of Hinsdale, and The Pearl of Orchard Valley. Tours, both in person and virtual, are encouraged so families can get a sense of the place and ask about records, certification, staffing, and financing.

    The approach at The Pearl of Joliet seems to be focused on clinical excellence and using some advanced technology, with care plans tailored to each resident, and while the amenities are described as top-notch, and there's a long list of programs and services for social life and well-being, it's clear there's work to do on meeting safety and health standards, as shown in recent inspection and deficiency records. Overall, The Pearl of Joliet gives residents a broad range of care options and services for complex health needs, social engagement, therapy, and daily living, supported by a team of dedicated staff, though families may want to ask questions and review public records due to the documented deficiencies.

    People often ask...

    The Pearl of Joliet offers skilled nursing.

    There are 12 photos of The Pearl of Joliet on Mirador.

    The full address for this community is 306 N Larkin Ave, Joliet, IL 60435.

    No, The Pearl of Joliet does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Pearl of Joliet. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Pearl of Joliet directly. There is no cost for this service. We are compensated by the community you select.

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