Southlake Village Rehabilitation & Care Center

    9401 Andermatt Dr, Lincoln, NE 68526
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.43·(30)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.2
    • Meals

      4.1
    • Amenities

      4.0
    • Value

      4.0

    Pros

    • well-maintained, home-like environment
    • attractively furnished private apartments
    • in-house skilled physical and occupational therapy
    • effective specialized rehab programming (e.g., Parkinson’s LSVT)
    • attentive and caring frontline staff
    • strong family communication and discharge planning
    • engaging daily activities and holiday programming
    • made-to-order, generally high-quality meals
    • clean common areas and resident rooms
    • on-site salon and exercise facilities
    • convenient layout with short walking distances
    • Medicare-covered services accepted

    Cons

    • variable staff professionalism and responsiveness
    • inconsistent therapy scheduling and follow-through
    • inconsistent meal-service sanitation and quality
    • staffing shortages affecting service levels
    • delays in routine clinical care and dressing management
    • poor management communication and coordination
    • perceived favoritism and trust issues with social work
    • limited cell-phone reception and connectivity
    • amenity availability subject to operational constraints

    Summary of reviews

    Overall impressions of Southlake Village Rehabilitation & Care Center are mixed, with a clear pattern of strong rehabilitation capability and many operational inconsistencies. Positive accounts emphasize effective, in-house physical and occupational therapy, including specialized programming (for example, Parkinson’s LSVT), and numerous reports of successful returns home after intensive therapy. The facility’s layout, refurbished rooms and common areas, salon, exercise room, and home-like atmosphere are frequently cited as strengths that support resident comfort and rehabilitation.

    Frontline staff are often described as caring, attentive, and helpful; many families highlight good daily communication, active discharge planning, and staff who facilitate social engagement. The activity program — daily events, holiday celebrations, Bible study and games — and a central dining setup that encourages social meals are consistent positive notes. Numerous reviewers compliment the made-to-order meals and general cleanliness of rooms and common areas, and the facility accepts Medicare coverage, which some families found helpful.

    Counterbalancing these positives are recurring operational concerns. Several reviews point to variable staff professionalism and responsiveness, with instances of distracted or inattentive behavior and perceived staffing shortages that appear to affect service consistency. Therapy delivery and scheduling are sometimes described as inconsistent with expectations. There are also concerns about meal-service sanitation and uneven food quality in specific instances. Reviewers described delays in routine clinical care (for example, dressing changes and other routine procedures), and some noted that amenity availability or maintenance can be impacted by operational or staffing problems.

    Management and communication are a notable source of dissatisfaction for a subset of families. Comments reference poor coordination, inconsistent responses to complaints, perceived favoritism, and trust issues related to social-work interactions. A few reviews raise more serious, isolated allegations about restrictive confinement or disputes over discharge decisions; these descriptions suggest the need to clarify visitation, discharge, and grievance procedures before placement. Practical considerations mentioned by visitors include limited cell-phone reception on site and occasional limits on amenities such as whirlpool availability when staffing is constrained.

    In sum, Southlake Village appears to deliver strong clinical rehabilitation services and offers a comfortable, activity-rich environment with many families reporting positive outcomes. However, prospective residents and their families should probe operational areas where variability has been raised: staffing levels and coverage, therapy scheduling and documentation, infection-control and food-safety protocols, communication and discharge processes, and on-site connectivity. Asking targeted questions and observing staff–resident interactions during a visit can help evaluate whether the facility’s strengths outweigh the reported weaknesses for an individual’s needs.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Southlake Village Rehabilitation & Care Center is located at 9401 Andermatt Dr, Lincoln, NE, 68526.

    About Southlake Village Rehabilitation & Care Center

    Southlake Village Rehabilitation & Care Center is a skilled nursing facility with 126 certified beds, located in a place that sees about 116 residents each day, and you'll find that it's owned and managed by Vetter Senior Living and Vsl Vetter Health Services LLC, with people like David Bergmann, Brian Stuhr, Ted Triggs, Glenn Vanekeren, Eldora Vetter, and Jack Vetter involved in management since 2017 and 2018, and being a non-profit, the facility accepts both Medicare and Medicaid. Folks have access to round-the-clock supervision and personal care, so whenever someone needs help with bathing, dressing, transfers, or medication management, there's always certified nurses and nursing assistants on hand, and the nurse turnover rate sits at 37.1% which is lower than Nebraska's average, and nurse staffing's a bit higher than what you see around the state, with about 4.96 nurse hours per resident each day. Residents get private bathrooms, kitchenettes, cable TV, Wi-Fi, furnished rooms, air conditioning, and telephones, and there's a 24-hour call system, which means someone's always available when needed.

    The facility does offer quite a few extras, with housekeeping and laundry, move-in coordination, and family support services, as well as transportation, parking, and a range of common areas like a library, movie theater, arts and activity rooms, music programs, a game room, outdoor patios, walking paths, a garden, and a fitness room, plus various scheduled activities every day. There's community and resident-run programs, outdoor programs, spa and wellness areas, and organized movie nights, which means folks often have something to do if they want to stay busy or active, and the dining room has all-day dining with a professional chef that prepares meals for special diets, allergies, diabetes, and such.

    On the healthcare side, Southlake Village provides skilled nursing, long-term care, short-term rehabilitation, sub-acute care services, hospice, and respite care, along with Alzheimer's and Dementia programs. The staff's trained to address needs after a hospital stay, illness, or surgery, with therapy services like physical, speech, and occupational therapy, and restorative programs. They put emphasis on health and wellness support, personalized care plans, and helping residents regain daily skills, with technology that lets physicians reach records remotely, do real-time charting, and track information for better oversight.

    The facility has had a total of 16 deficiencies in inspection reports, with two related to infection control, including a failure to maintain proper infection prevention standards and correct medication storage practices. One recent inspection identified pharmacy and infection control concerns that could potentially result in more than minimal harm. Although the nurse coverage and hours are better than many similar places, these citations do stand out in state reports.

    Residents who have mobility limits can get non-ambulatory care and transportation services, and supervised support means there are security protocols and safe, controlled environments for folks that might wander or need extra monitoring. The team includes certified nurses, qualified nursing assistants, licensed medical staff, and physical therapists, all working together to provide comprehensive care tailored to each person's needs. Southlake Village puts focus on helping residents manage both health and daily living, offering comfort and essential services as needed, though publicly available information can sometimes have gaps due to server errors or incomplete data. Southlake Village remains dedicated to quality care, with a full set of programs and amenities, while the latest inspection reports give families important facts to consider.

    People often ask...

    Southlake Village Rehabilitation & Care Center offers skilled nursing.

    There are 32 photos of Southlake Village Rehabilitation & Care Center on Mirador.

    The full address for this community is 9401 Andermatt Dr, Lincoln, NE 68526.

    No, Southlake Village Rehabilitation & Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Southlake Village Rehabilitation & Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Southlake Village Rehabilitation & Care Center directly. There is no cost for this service. We are compensated by the community you select.

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