Deerfield Care Center sits right behind Westfields Hospital at 575 Hospital Rd. in New Richmond, WI, and is operated by Presbyterian Homes & Services, a faith-based non-profit group, where folks will find a community that tries to support their residents in several ways, offering independent living, assisted living, memory care, transitional care, and skilled nursing services under one roof, which is what's called a Continuing Care Retirement Community, and with 50 certified beds the place covers care for those who need a bit of help or even round-the-clock skilled nursing like transferring, bathing, dressing, or medication management, and for folks who're living with memory loss there are dedicated memory care services that handle safety and dignity.
Rooms come furnished, and you'll spot both a main entrance and a care center entrance, with the grounds including paved walking paths, garden spaces, and a lively outdoor patio-sometimes they even have parties or bean bag tosses out there if the weather cooperates, and inside, activity rooms include a designated arts room for painting, crafting, or sitting around chatting, plus a salon and barber for regular haircuts or tidy-ups so folks don't have to go far for grooming needs, and there's also a general store, a dining room with restaurant-style service available all day-meals are made to suit special diets like for those with diabetes or food allergies, and the kitchen tries to be mindful but has had some issues in health inspection reports, with deficiencies noted in correct food sourcing and handling.
The staff oversee laundry and housekeeping, including dry cleaning; residents get help with daily activities as needed, which might be more for some than for others, and there's always a 24-hour call system and emergency alert setups all over the place-nurses are on-site with staffing above the state average for care hours per resident, and nurse turnover rates are lower than most, though the center's inspection history has flagged issues with infection control and assessment planning, something the leadership under Administrator Jen Anderson keeps working on alongside resident and family councils that meet to talk out concerns and push for improvements.
The activities program goes well beyond bingo to include movie nights, music, arts and crafts, wellness classes with a fitness instructor in the center's gym, resident-run clubs, and outings to local events, which means most people can choose what they're able and want to join in; families can always find information in the resident newsletter about what's coming up or look at photos in the gallery that show the entrance, staff, and snapshots from daily life and special events, like their annual Alzheimer's Walk.
You can't ignore the focus on spirituality here, as that's part of the mission to honor God by supporting seniors, so if spiritual care or seeing a campus pastor is important, they'll arrange that, and with strong ties to the local area, Deerfield Care Center tries to build a community feel, especially for those wanting to maintain independence while having a safety net. Medicare and Medicaid are accepted as payment, and both short and long-term care options are available. The place recently renovated to be more modern and welcoming, but the setting remains quiet and rural, making it easy to watch the seasons change from a window or the patio. Employment opportunities pop up as staff come and go, but despite some ups and downs flagged in state and federal inspections, staff stay committed to working with residents and their families each day to keep improving how the place runs, the cleanliness, and the quality of care for people who need different levels of support as they age.
