The Cottages of Tucson

    619 W Chula Vista Rd, Tucson, AZ 85704
    • Assisted Living
    • Memory Care

    Beautiful, secure, social memory-care community

    I placed my mom here and I'm very pleased. Beautiful, art-filled cottages and a fully secured courtyard that promotes socializing, home-style meals, and a unique memory-care program staffed by true specialists - admissions were quick and leadership and staff have been exceptionally accommodating, which gives me real peace of mind. I highly recommend this lovely setting.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Reviews

    3.40·(15)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      3.3
    • Meals

      2.7
    • Amenities

      4.0
    • Value

      1.0

    Pros

    • Well-maintained grounds and attractive courtyard
    • Cottage-style, home-like environment
    • Secure, fully enclosed outdoor spaces
    • Thoughtful interior design and on-site artwork
    • Compassionate caregiving and memory-care expertise
    • Responsive admissions process and accommodating leadership
    • Peaceful atmosphere that supports socialization

    Cons

    • Inconsistent staffing and extended staff shift patterns
    • Gaps in personal-care and incontinence practices
    • Limited daily activity and enrichment programming
    • Inconsistent dining quality and limited menu variety
    • Cleanliness and odor concerns in some resident rooms
    • Property-security and personal-item loss-prevention gaps
    • Perception of cost-constrained operational practices
    • Management responsiveness and staff conduct

    Summary of reviews

    Reviews present a mixed picture of The Cottages of Tucson: the campus and living model are consistently praised, while operational and care-process concerns recur across accounts. The community’s cottage-style layout, well-maintained grounds, secure courtyard, and interior design are repeatedly described as attractive and conducive to social interaction. Several reviewers specifically noted that the environment feels home-like and provides a peaceful setting that can offer families reassurance.

    Staffing and direct care elicit contrasting impressions. Many reviewers compliment caregiving staff and memory-care specialists, highlighting compassionate individuals and an accommodating admissions process. At the same time, there are repeated concerns about staffing patterns — long shifts and perceived understaffing — that reviewers linked to reduced responsiveness and lapses in routine personal care. These lapses include inconsistent attention to grooming and bedding/incontinence protocols; reviewers expressed clinical concerns about incontinence-care practices and room sanitation in some instances.

    Dining and programming are other areas of divergence. Some accounts describe home-style meals, but several reviewers criticized food quality, limited menu options, and repetitive or basic offerings at meal times. Activity programming is frequently described as limited; reviewers characterized daily enrichment as sparse and cited a need for more varied, meaningful engagement tailored to memory-care residents.

    Operational and management themes recur in the feedback. While leadership is sometimes described as accommodating during admissions, there are concerns about management responsiveness, staff conduct, and a perception that cost constraints influence service levels. Reviewers also raised issues around property security and missing personal items, which point to potential shortfalls in inventory and loss-prevention processes.

    In summary, The Cottages of Tucson appears to offer a strong physical environment and committed caregiving staff, which are meaningful positives for memory-care residents and families. Prospective residents and families should weigh those strengths against patterns in the reviews suggesting staffing consistency, personal-care protocols, dining variety, activity programming, sanitation monitoring, and property-security practices may require clarification. When evaluating the community, ask for current staffing ratios and schedules, examples of daily programming, sample menus, written incontinence and sanitation protocols, and documentation of inventory/security measures to address the specific operational concerns raised in reviews.

    Reviews written on Mirador

    We have no reviews to show about The Cottages of Tucson.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of The Cottages of Tucson

    The Cottages of Tucson is located at 619 W Chula Vista Rd, Tucson, AZ, 85704.

    About The Cottages of Tucson

    The Cottages of Tucson sits in Tucson, Arizona, and is set up as a group of four small, cozy cottages, each with space for just twenty residents, and it's all on one story, so there aren't any stairs to worry about, and each cottage is self-contained with its own kitchen, dining room, laundry area, living room with a fireplace, and private or shared rooms, and this place goes further than most because it's specially designed for people with Alzheimer's or other types of dementia, though it also has independent living and assisted living choices, so people who want to be on their own or need some help can both live there. The staff are certified, trained, and around twenty-four hours a day, every day, and you see nurses and health providers five days a week, while emergency phone support and on-call help are always there, and there's a team to help move in and do housekeeping, meal prep, laundry, and even beauty services, and if people need the nurse or skilled care, they can get that on-site, so families don't have to worry about finding outside care for most needs.

    Residents get three well-balanced meals each day, and there are special menus for people with dietary restrictions, so most everybody finds something they like without trouble, and mealtimes happen in the cottage dining rooms, which feel a bit more like family than most big places. There's transportation for outings, there's a fitness room, a wellness room, and planned activities all week like exercise programs, gardening, arts and crafts, social groups, and even visits from miniature horses, while outside, there's an enclosed courtyard with green spots to walk, porch sitting, and paths for safe strolling. The rooms-private or shared-are furnished, with cable TV, Wi-Fi, air conditioning, private bathrooms, and kitchenettes, and every cottage keeps a calm, home-like feel that's easier for people with memory loss to handle, especially since the whole campus is built so staff can watch over everyone without being too obvious, with alarmed exits to help keep people safe.

    Memory care takes center stage, as this is set up so every resident has a diagnosis before moving in, and the staff has extra training for dementia care, and they stay close to residents for both safety and comfort, helping with daily needs, giving medication, and guiding everyone through simple daily routines, and families can get support too with advice, support groups, or just talking with staff about concerns. Social problems aren't ignored, and there are daily structured activities to help memory and make sure nobody feels left out, so long as they're able and interested, and it's easy for people to join in thanks to the smaller cottage layout and high staff-to-resident ratio. Pets are allowed with some rules, there's mental health and physical therapy on-site, and dental or hearing care comes in on a mobile basis. People can get respite stays if they just need short-term help, and everybody's over 55, with the campus licensed by the state. At The Cottages of Tucson, the day-to-day chores and care are handled by staff, so residents can spend their time socializing, joining in activities, or relaxing in a space that feels about as private and familiar as a senior living place can get.

    People often ask...

    The Cottages of Tucson offers competitive pricing, with rates starting at a cost of $4,440 per month.

    The Cottages of Tucson offers assisted living and memory care.

    There are 15 photos of The Cottages of Tucson on Mirador.

    The full address for this community is 619 W Chula Vista Rd, Tucson, AZ 85704.

    No, The Cottages of Tucson does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000Wo8JxAAJ
    StatusActive
    Facility typeAssisted Living Center
    License classActive
    Capacity80 residents
    LicenseeTUCSON SCC LLC
    EffectiveJuly 11th, 2023
    ExpiresJuly 10th, 2026
    View the official license record

    Inspection Reports

    9

    Reports

    28

    Citations

    6

    Complaints

    3

    Years

    18 May 2026Complaint
    Verified no deficiencies found after investigating two complaints.
    14 May 2026Complaint
    Found failures to report suspected abuse, neglect, or exploitation to authorities, and to document a resident's fall and related actions, creating health and safety risks.
    • R9-10-803.J.1-6R9-10-803.J.1-6. Administration J. If a manager has a reasonable basis, according to A.R.S. § 46- 454, to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility’s manager, caregiver, or assistant caregiver, the m
    • R9-10-819.D.2.a-fR9-10-819.D.2.a-f. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emerg
    12 May 2026Complaint
    Found no deficiencies.
    03 Mar 2026Complaint
    Identified deficiencies in service plan updates and signatures, weight documentation, and safe storage of toxic materials.
    • R9-10-808.A.4.b.iiiR9-10-808.A.4.b.iii. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): b. As fol
    • R9-10-808.A.5.a-dR9-10-808.A.5.a-d. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident’s representativ
    • R9-10-815.C.6.a-bR9-10-815.C.6.a-b. Directed Care Services C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 6. Documentation: a. Of the resident’s weight, or b. From a medical practitioner stating that weighi
    • R9-10-820.A.11R9-10-820.A.11. Environmental Standards A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to resi
    22 May 2025Complaint
    Found multiple deficiencies related to background checks, quality management reporting, staff competency verification, CPR documentation, resident safety, medication administration, and medical notifications after incidents.
    • R9-10-803.A.9R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
    • R9-10-804.2.a-bR9-10-804.2.a-b. Quality Management A manager shall ensure that: 2. A documented report is submitted to the governing authority that includes: a. An identification of each concern about the delivery of services related to resident care, and b. Any change made or action taken as a result of the ident
    • R9-10-806.A.4.a-bR9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and pr
    • R9-10-806.C.1.a-cR9-10-806.C.1.a-c. Personnel C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: a. The individual's name, date of birth, and contact telephone number; b. The individual's starting date of employment or volunteer service and, if applicable, the ending date;
    • R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased p
    • R9-10-816.B.3.a-cR9-10-816.B.3.a-c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: a. Is administered by an individual under direction of a medical practitioner, b. Is administered in compliance with a
    • R9-10-818.D.1R9-10-818.D.1. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident's emergency contact and primary care p
    13 Feb 2025Complaint
    Identified multiple deficiencies across documentation, staff qualifications, service delivery, and incident reporting. The findings involved missing emergency responder records, inadequate staff vetting, incomplete service plans, improper medication practices, and incomplete incident documentation.
    • A.R.S. § 36-420.04.DA.R.S. § 36-420.04.D. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document D. An assisted living center or assisted living home shall maintain a copy of the document provided to the emergency responder and documentation of the actions requi
    • R9-10-803.A.9R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
    • R9-10-806.A.10R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
    • R9-10-806.A.8.a-bR9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculo
    • R9-10-808.C.1.a-gR9-10-808.C.1.a-g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident's service plan; b. Is only assigned to provide the assisted living services the caregiver or assistant caregiver has the
    • R9-10-803.C.1.rR9-10-803.C.1.r. Administration C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: r. Cover assistance in the self-administration of medication, and medication administration;
    • R9-10-806.A.4.a-bR9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and pr
    • R9-10-808.A.3.bR9-10-808.A.3.b. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: b. The level of service the resident is expected to receive;
    • R9-10-814.F.2R9-10-814.F.2. Personal Care Services F. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving personal care services includes: 2. Offering sufficient fluids to maintain hydration;
    • R9-10-816.B.3.a-cR9-10-816.B.3.a-c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: a. Is administered by an individual under direction of a medical practitioner, b. Is administered in compliance with a
    • R9-10-818.D.2.a-fR9-10-818.D.2.a-f. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emerg
    29 Jul 2024Inspection
    Found deficiencies in personnel records and service plans, including missing documentation, late or incomplete plans, and missing directed-care plan elements.
    • R9-10-806.C.1.a-cC. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: a. The individual's name, date of birth, and contact telephone number; b. The individual's starting date of employment or volunteer service and, if applicable, the ending date; and c. Documentation of: i.
    • R9-10-808.A.1A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 1. Is completed no later than 14 calendar days after the resident's date of acceptance;
    • R9-10-808.A.4.b.iiiA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): b. As follows: iii. At least once every three months for a resident receiving directe
    • R9-10-815.C.1-7C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 1. The requirements in R9-10-814(F)(1) through (3); 2. If applicable, the determination in R9-10-814(B)(2)(b)(iii); 3. Cognitive stimulation a
    19 Sept 2023Monitoring
    Found no deficiencies.
    11 Jul 2023Initial
    Found no deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Cottages of Tucson. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Cottages of Tucson directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 190 facilities$4,315/mo
    2. 196 facilities$4,256/mo
    3. 255 facilities$4,264/mo
    4. 187 facilities$4,317/mo
    5. 94 facilities$4,676/mo
    6. 140 facilities$4,126/mo
    7. 125 facilities$4,033/mo
    8. 14 facilities$5,183/mo
    9. 10 facilities$4,820/mo
    10. 23 facilities$4,196/mo
    11. 8 facilities$4,245/mo
    12. 68 facilities$4,455/mo
    © 2026 Mirador Living