I placed my relative here and have been very pleased - the facility is clean, modern, well maintained with spacious rooms, great food, and a long-standing reputation. Staff and management are caring, flexible, and go above and beyond; residents are active and the place feels safe and comfortable. It's affordable and I would happily recommend it.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.00·(11)
Overall rating
5
4
3
2
1
Care
2.5
Staff
3.5
Meals
4.5
Amenities
4.5
Value
4.0
Pros
Good dining quality
Well-maintained, clean interior
Spacious, modern resident rooms
Pleasant outdoor patio and grounds
Active, social resident community
Flexible outing and visitation policies
Caring and accommodating administration
Supportive and helpful direct-care staff
Affordable pricing and value
Cons
Communication barriers with some direct-care staff
Inconsistent staff responsiveness and conduct
Gaps in medication oversight for residents requiring close monitoring
Inadequate family communication and follow-up processes
Risk of missing personal belongings and weak property controls
Odor concerns in certain areas
Operational and organizational inconsistencies
Summary of reviews
Overall impression: Reviewers describe a facility with many tangible strengths — particularly related to dining, facility condition, resident activity, and value — combined with recurring operational and communication issues that are important for prospective residents and families to assess.
Care and staff: Feedback about caregiving is mixed. Several accounts praise particular staff members as supportive, helpful, and positive; however, there are repeated observations of inconsistent attentiveness and concerns about staff conduct and responsiveness. Language or communication barriers with some direct-care personnel were noted, which can complicate routine interactions and care conversations. For residents who require close clinical oversight or tight medication supervision, reviewers express reservations about the facility’s ability to meet those needs consistently.
Dining and activities: Dining receives generally favorable remarks — food quality is described positively by multiple sources, and some reviewers considered meals a strong point of the program. The community appears to support social engagement: residents are described as active and friendly, outdoor spaces such as the patio are appreciated, and the facility permits outings and flexible visitation, which reviewers valued for maintaining independence and family contact.
Facilities and environment: Physical plant and rooms are viewed positively in most accounts. Cleanliness and maintenance were frequently highlighted, with several mentions of spacious, modern rooms and comfortable common areas. That said, there are isolated odor concerns in some areas that prospective visitors should check during a tour.
Management and communication: Management responses are mixed. Some families described administrators as accommodating and going above and beyond, while others reported difficulties with tone, follow-up, and responsiveness — including unreturned calls from social services or slow follow-up on complaints. These patterns suggest variability in family communication and case coordination that may affect how quickly issues are resolved.
Notable patterns and recommendation guidance: The facility appears to be a good match for residents who are relatively independent or need modest assistance, enjoy an active social setting, and prioritize dining, room quality, and affordability. Families of individuals who require close medication management, frequent clinical supervision, or tight property safeguards should investigate those operational areas during a tour: ask about staffing language capabilities, medication-administration protocols, procedures for handling personal belongings, and typical response times for family inquiries. A targeted walkthrough and direct conversations with nursing/management staff will help determine whether this community’s strengths align with a specific resident’s needs.
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Location
Country Inn is located at 11111 Myrtle St, Downey, CA, 90241.
About Country Inn
Country Inn is a residential care home for seniors who need different kinds of daily support, and it offers many services for people over 55, both men and women, in a nicely kept building that feels comfortable and warm. Country Inn helps up to 150 residents at a time, and folks living here can expect a variety of care levels, with most needing medium or heavy help, so the staff is always around and awake, ready to assist twenty-four hours a day. Residents get help with everyday things like bathing, dressing, grooming, and moving from bed to wheelchair, and there are nurses and aides-RNs, LVNs, CNAs-who help with health needs, medication, and disease-specific or cancer care, plus diabetic support for those who need to check blood sugar or insulin. There's special care for memory or dementia conditions, respite stays for short-term help, and even hospice care for those at the end of life, and the place works with VA benefits and certain care programs for veterans, too.
Country Inn takes care of meals every day, and the kitchen offers meals to fit different diets, helping those with diabetes or high blood pressure, so residents don't have to worry about cooking and can manage their nutrition better. The staff handles cleaning, laundry, and light housekeeping, doing daily light cleaning and weekly deep cleaning along with weekly personal laundry, which helps keep rooms and common areas tidy without anyone feeling overwhelmed. The rooms at Country Inn can be private or shared, and each has heating and air conditioning, big closets, and private baths with safety features like grab bars and emergency call systems, plus smoke alarms and sprinklers for safety, and utilities are included except TV and phone, which is useful if folks like watching their own shows or making calls.
Activities happen every day, and residents can join fitness programs, board games, music and animal therapy sessions, movie entertainment, planned social nights, and outside relaxation, so it's easy to stay busy and meet new friends, especially in spaces like the cozy library, fitness room, activity room, TV lounge, or outdoor patio. There's also a beauty salon and a barber shop in the building, which many find handy. For those who want to get out, Country Inn provides transportation to doctor visits, shopping, group outings, and faith-based activities offsite, and there's special attention to making these trips safe and comfortable, as well as helping residents transfer in and out of vehicles when mobility is an issue.
The staff at Country Inn works to make sure everyone feels safe, with a 24-hour emergency call system and trained professionals ready to help at any time, whether it's for a fall, a health concern, or just needing an extra hand moving around, and there's always a focus on keeping things calm and neighborly so all residents can feel at home. The community has a commitment to supporting health, recreation, and social life, offering care that fits what each person needs, whether it's assisted living, memory support, or nursing care, and being close to hospitals, pharmacies, shops, and restaurants adds a bit of convenience for both residents and their families. This place is licensed by the California Department of Social Services, so it meets state standards, and the care here reflects a resident-first approach, aiming to maintain independence where possible but stepping in quickly when help's needed.
People often ask...
Country Inn offers competitive pricing, with rates starting at a cost of $5,471 per month.
Country Inn offers assisted living.
There are 6 photos of Country Inn on Mirador.
The full address for this community is 11111 Myrtle St, Downey, CA 90241.
No, Country Inn does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated two allegations: residents' dietary needs were not met and the patio was not kept clean; evidence did not establish violations.
22 Jan 2026Complaint
22 Jan 2026Complaint
Identified an unrepaired cracked window in Room 7 and related disrepair, resulting in safety concerns.
Type B87303(a)
16 Jan 2026Inspection
16 Jan 2026Inspection
Observed that required safety, staffing, and care processes were in place with no deficiencies observed.
15 Dec 2025Complaint
15 Dec 2025Complaint
Investigated the allegation of inadequate supervision leading to a resident being assaulted by another resident, and the allegation that hazards were accessible to residents.
01 Dec 2025Complaint
01 Dec 2025Complaint
Investigated an allegation of unlawful eviction and found insufficient evidence to prove or disprove it.
01 Dec 2025Complaint
01 Dec 2025Complaint
Investigated two allegations about temperature control and electrical issues. Observations showed comfortable temperatures and operable outlets, with no evidence to support either allegation.
04 Nov 2025Complaint
04 Nov 2025Complaint
Investigated the allegation that staff did not ensure resident rooms were not in disrepair. Interviews and observations did not establish a preponderance of evidence to support the claim.
09 Oct 2025Complaint
09 Oct 2025Complaint
Investigated the allegation that staff did not provide medication assistance to a resident in care. Interviews and records indicated staff did assist with medications and the resident often managed their own medications; there was insufficient evidence to prove the allegation.
07 Oct 2025Inspection
07 Oct 2025Inspection
Observed a small fire in a resident's room that was extinguished; no deficiencies were observed during this visit; smoking rules were re-explained to the resident.
07 Oct 2025Complaint
07 Oct 2025Complaint
Investigated two allegations: residents smoking in non-designated areas and cleanliness not being maintained; evidence did not support the allegations.
16 Sept 2025Complaint
16 Sept 2025Complaint
Investigated an allegation that a resident was assaulted due to lack of supervision. There was insufficient evidence to confirm that the incident occurred.
28 Aug 2025Complaint
28 Aug 2025Complaint
Investigated an allegation that staff did not maintain a comfortable temperature. Interviews and temperature readings indicated conditions were generally comfortable, with staff providing fans or heaters when needed.
06 Jun 2025Complaint
06 Jun 2025Complaint
Investigated the allegation that staff are not providing adequate food service to residents. Interviews with residents and staff and a tour of the dining area indicated residents were served three meals daily with snacks.
05 Jun 2025Complaint
05 Jun 2025Complaint
Investigated an allegation that staff did not provide adequate supervision, leading to a resident fracture. Surveillance showed the resident fell from a wheelchair and staff responded immediately; records and interviews were reviewed.
12 May 2025Complaint
12 May 2025Complaint
Investigated allegation that residents' room temperatures were uncomfortably warm. Observed temperatures in multiple rooms within 68-85°F range, with residents and staff denying the issue.
31 Jan 2025Inspection
31 Jan 2025Inspection
Found no deficiencies; staffing, medication handling, and safety measures met requirements.
16 Jan 2025Complaint
16 Jan 2025Complaint
Investigated two allegations—staff not safeguarding residents' personal property and confiscation of nonprescription PRN medication—and found no evidence to support either claim.
09 Jan 2025Complaint
09 Jan 2025Complaint
Identified a medication administration error that caused one resident to miss their morning dose.
Type A87465(c)(2)
09 Jan 2025Complaint
09 Jan 2025Complaint
Investigated a complaint alleging staff did not ensure resident privacy; interviews and a room tour did not reveal evidence to support the claim.
06 Dec 2024Complaint
06 Dec 2024Complaint
Investigated allegations that staff invaded privacy and showed disrespect; interviews with staff and residents found no convincing evidence to support the allegations.
22 Oct 2024Complaint
22 Oct 2024Complaint
Investigated a complaint alleging medication mismanagement, failure to ensure residents see a physician, and failure to prevent falls. Evidence did not establish that the allegations occurred.
15 Oct 2024Complaint
15 Oct 2024Complaint
Identified that the elevator emergency alarm button did not function and some residents reported no alarm response.
Type B87303(a)
15 Oct 2024Complaint
15 Oct 2024Complaint
Investigated the allegation that staff did not provide privacy to residents and listened in on personal phone calls. Interviews with staff and residents indicated privacy was respected.
10 Sept 2024Complaint
10 Sept 2024Complaint
Investigated a complaint that staff did not ensure air conditioners were working properly. Found rooms largely within the required temperature range and cooling was operable, with residents reporting adequate cooling and hydration during heat conditions.
18 Jun 2024Complaint
18 Jun 2024Complaint
Investigated allegations that staff disguised non-prescribed medications in residents' food and did not dispense medications as prescribed. Also investigated whether residents were spoken to in an inappropriate manner and whether pests were present.
20 Feb 2024Complaint
20 Feb 2024Complaint
Investigated specific allegations about diapering delays, hot water, room temperatures, and elevator service; evidence did not clearly support the concerns.
03 Feb 2024Inspection
03 Feb 2024Inspection
Identified that two residents were on hospice care and notice to the licensing agency was not provided in writing within the required timeframe.
Type B87632(d)(2)
02 Feb 2024Inspection
02 Feb 2024Inspection
Observed infection control practices and safety measures were in place, with water temperatures within the required range and fire extinguishers serviced; hospice care was noted for some residents and there was no dementia waiver.
12 Dec 2023Complaint
12 Dec 2023Complaint
Investigated a complaint alleging issues with paperwork, wheelchair access, hot water, pests, thermostat, and outlets; found no evidence to support the allegations.
09 Nov 2023Complaint
09 Nov 2023Complaint
Investigated allegation that staff financially abused a former resident by delaying refunds and continuing to receive the resident's payments after departure.
Type B87217(i)
31 Oct 2023Complaint
31 Oct 2023Complaint
Investigated four specific allegations—hygiene needs, safeguarding personal belongings, leaving a resident in wet clothing, and COVID-19 precautions—and found no preponderance of evidence to prove them.
31 Oct 2023Complaint
31 Oct 2023Complaint
Investigated two allegations: safeguarding a resident's personal property and lacking dignity in interactions with a resident; no deficiencies were cited.
19 Sept 2023Complaint
19 Sept 2023Complaint
Investigated the allegation that staff did not respond promptly to residents' calls for assistance. Intercom tests and interviews indicated staff responded quickly, and most residents could not corroborate the claim.
12 Sept 2023Complaint
12 Sept 2023Complaint
Investigated two allegations of staff yelling at a resident and staff speaking inappropriately to a resident; found insufficient evidence to substantiate either.
29 Aug 2023Complaint
29 Aug 2023Complaint
Investigated the allegation that staff took inappropriate photos of a resident without consent. There was not enough evidence to corroborate the allegation.
17 Aug 2023Complaint
17 Aug 2023Complaint
Investigated an allegation that visitors were blocked, an allegation that the water was in disrepair, and an allegation that residents could not effectively communicate with staff. Found visitors were allowed, water was not in disrepair, and residents could communicate with staff.
19 Jun 2023Complaint
19 Jun 2023Complaint
Investigated two allegations: staff not treating resident with respect and staff not providing adequate food service; interviews and observations found no evidence to corroborate either allegation.
09 Jun 2023Complaint
09 Jun 2023Complaint
Investigated allegation that a staff member yelled at a resident. Interviews and resident accounts did not support the claim.
09 Jun 2023Complaint
09 Jun 2023Complaint
Investigated two allegations regarding modified dietary needs and access to personal belongings; evidence did not corroborate either.
02 Jun 2023Complaint
02 Jun 2023Complaint
Identified hot water temperatures in resident rooms ranged from 118.8 to 124.4 F, not within the required 105-120 F range.
Type A87303(e)(2)
23 May 2023Complaint
23 May 2023Complaint
Identified hot water in resident rooms did not meet the required 105-120°F; readings ranged from approximately 113.5°F to 126.9°F.
Type A87303(e)(2)
23 May 2023Complaint
23 May 2023Complaint
Investigated the allegation that staff did not provide adequate food service. Found insufficient evidence to support the claim. Meals were observed being served as required.
23 May 2023Inspection
23 May 2023Inspection
Identified that a cook/staff member working regularly at the site was not cleared or officially associated.
20 Apr 2023Complaint
20 Apr 2023Complaint
Investigated an illegal eviction allegation and found eviction notices missing required information about resources to identify alternative housing and care options.
Type A1569.683(a)(2)
17 Apr 2023Complaint
17 Apr 2023Complaint
Investigated an allegation that staff threatened eviction for not changing a resident’s brief and coerced care by forcing meals and medical treatment and denying residents’ choices about when to change their briefs. Interviews and observations did not establish evidence to prove the allegations.
09 Feb 2023Inspection
09 Feb 2023Inspection
Observed no deficiencies and found compliance with safety and care standards during the visit.
22 Dec 2022Complaint
22 Dec 2022Complaint
Identified that residents smoked on the front porch designated as non-smoking, with staff reportedly allowing it on that side. Cigarette buds were found on both sides of the porch.
Type B87208(a)
04 Oct 2022Complaint
04 Oct 2022Complaint
Investigated complaints that resident rooms were uncomfortably hot and that staff did not respond promptly to calls.
22 Aug 2022Complaint
22 Aug 2022Complaint
Concluded the allegation of staff mishandling resident money did not have a preponderance of evidence to prove it occurred.
16 Aug 2022Complaint
16 Aug 2022Complaint
Investigated the allegation that a resident sustained an unwitnessed fall resulting in injury and that supervision was improper; evidence did not demonstrate the facility's responsibility or a lapse in supervision.
12 Jul 2022Complaint
12 Jul 2022Complaint
Observed that residents were provided three meals a day with snacks. Call buttons were answered promptly, and residents did not require feeding assistance.
16 Jun 2022Complaint
16 Jun 2022Complaint
Determined that there was no clear evidence supporting the claims that dietary needs were unmet, meals were of poor quality, or meals were not nutritious.
08 Feb 2022Inspection
08 Feb 2022Inspection
Observed hot water temperatures in resident bathrooms averaged 124 degrees Fahrenheit, higher than the allowed range.
Type A87303
01 Dec 2021Complaint
01 Dec 2021Complaint
Investigated allegations of unlawful eviction, safeguarding belongings, privacy, hospital transport, and safety; found insufficient evidence to corroborate the claims.
05 Nov 2021Complaint
05 Nov 2021Complaint
Investigated allegations that staff did not meet residents' needs, did not treat residents with respect, and denied phone calls; interviews indicated residents' needs were met, staff treated them with dignity, and residents were not denied phone calls. No deficiencies were cited.
01 Jul 2020Complaint
01 Jul 2020Complaint
Investigated allegations that a resident with dementia went missing and the family was not informed, but found no diagnosis of dementia and confirmed the family was notified timely when the resident didn't return.
21 Apr 2020Complaint
21 Apr 2020Complaint
Found allegations of inadequate fluid intake and hygiene needs were unsubstantiated, and timely medical appointments were reported as arranged for residents.
10 Apr 2020Complaint
10 Apr 2020Complaint
Determined staff did not mismanage a resident's medication leading to hospitalization, as the resident had a history of prescription drug abuse and may have independently obtained additional medications.
13 Mar 2020Complaint
13 Mar 2020Complaint
Investigated allegation of maggots in a resident's bag; determined no evidence found to blame the facility, and the allegation remained unsubstantiated.
23 Jan 2020Inspection
23 Jan 2020Inspection
Confirmed no surveillance cameras in resident rooms during inspection of the facility.
09 Jan 2020Inspection
09 Jan 2020Inspection
Identified reporting deficiencies in incidents involving a resident, requiring prompt submission of documentation to state authorities.
Type B87211(a)(1)
27 Dec 2019Complaint
27 Dec 2019Complaint
Investigated allegations of a missed medical appointment and unauthorized medication administration; determined insufficient evidence to confirm either issue occurred.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Country Inn. The information above has not been verified or approved by the owner or operator. For exact information, please contact Country Inn directly. There is no cost for this service. We are compensated by the community you select.
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