I toured Seaside Terrace and I'm so glad we found it. The care-especially for dementia-is excellent, the staff (Nick Payan included) are kind, professional and go the extra mile, very communicative with family, and the facility is clean with creative activities; many services are covered in the monthly fee. I highly recommend Seaside Terrace.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.21·(33)
Overall rating
5
4
3
2
1
Care
2.6
Staff
3.4
Meals
1.0
Amenities
2.3
Value
2.7
Pros
Caring and supportive caregiving staff
Compassionate memory/dementia care
Responsive family communication
Engaging and creative activities program
Clean and remodeled common areas
Professional and informative tour staff
Inclusive, diverse resident community
Services bundled in the monthly fee
Staff willingness to address roommate conflicts
Quick responsiveness by some clinical staff
Cons
Inconsistent staff training and clinical competency
Staffing shortages and uneven caregiver coverage
Gaps in medication administration and clinical oversight
Inconsistent personal-care scheduling and incontinence-care responsiveness
Poor family communication and billing/accounting transparency
Facility maintenance and cleanliness shortcomings
Pest-control and odor concerns in some units
Delayed emergency response and safety-monitoring weaknesses
Variable meal quality and dining experience
Problematic staff conduct and weak leadership accountability
Summary of reviews
Reviews for Seaside Terrace Retirement are highly mixed, with a clear split between accounts praising individual staff and program elements and others describing persistent operational weaknesses. Positive comments emphasize compassionate caregivers, strong memory-care interactions in some units, an engaging activities schedule, and pockets of professional, communicative staff. Negative comments focus on systemic issues: staffing levels, training gaps, clinical oversight, maintenance, and billing/communication problems.
Care quality observations vary. Several reviewers described dependable, attentive caregiving and good dementia-focused approaches; others reported inconsistencies in personal care delivery, including irregular bathing schedules, weight loss concerns, and delays in assistance for residents with higher needs. Medication handling and clinical oversight are recurring areas of concern, with descriptions suggesting lapses in administration and delays in pain management for some residents. Prospective families should ask about current staffing ratios, clinical oversight protocols (RN/LVN coverage), and medication-administration safeguards.
Staff performance and conduct are described as uneven. Many reviewers singled out individual employees and teams as compassionate, professional, and communicative; at the same time, there are repeated comments about rude or insensitive interactions, poor front-desk responsiveness, and occasional discriminatory behavior. Staffing shortages and turnover were mentioned as contributors to inconsistent service. There are also notes suggesting role confusion among clinical staff; asking about scope-of-practice, supervision, and staff training during a visit is advisable.
Dining and activities show a split impression. Multiple reviewers criticized the quality of meals and described the dining experience as inconsistent; conversely, others praised the activity program as creative and supportive of social engagement. Activity offerings and resident social life appear to be a relative strength when staffing allows consistent programming.
Facility condition and housekeeping are inconsistent across reviews. Several families mentioned building maintenance issues, irregular room cleaning and linen changes, and sanitation or odor concerns in certain areas, particularly in higher-dependency units. Other reviewers noted recent remodels and cleaner common areas. There are also references to pest-control concerns. Visitors should inspect both common and private areas, ask about housekeeping schedules, pest-control measures, and recent capital improvements.
Management, billing, and communication present additional patterns. Some reviewers described clear, informative administrative interactions and staff who go the extra mile; others reported slow or evasive responses to billing questions, perceived lack of leadership follow-through, and staff gossip. A number of reviewers also described improvements tied to staff changes or a renovation timeline, indicating variability over time. Given the polarized feedback, families should review financial statements, inquire about grievance procedures, and seek recent third-party inspection or licensing reports.
In summary, Seaside Terrace exhibits strengths in individualized compassionate caregiving, memory-care capability in certain units, and a lively activities program when adequately staffed. However, the facility also shows recurring operational weaknesses: inconsistent staffing and training, gaps in clinical and medication oversight, maintenance and sanitation variability, and mixed experiences with management responsiveness. Prospective residents and families should prioritize an in-person visit focusing on current staffing levels, clinical oversight, housekeeping practices, meal service, and billing transparency, and consider requesting recent inspection or staffing reports before making a placement decision.
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Location
Seaside Terrace Retirement is located at 9925 La Alameda Ave, Fountain Valley, CA, 92708.
About Seaside Terrace Retirement
Seaside Terrace Retirement sits in Fountain Valley, CA, and has a relaxed feel that makes things easier for folks who live there because the staff offer help with tasks like bathing, getting dressed, and remembering to take medications, and you'll find people around at any hour ready to lend a hand if there's an emergency-they have 24-hour awake staff and a call system in every room, and you never have to worry about getting up or moved from bed to a wheelchair since there's standby assistance for that as well. The place has different levels of care-assisted living, independent living, memory care for Alzheimer's and dementia called the Dementia/Alzheimer's Care Unit, hospice care, and even respite care if someone needs temporary support after surgery or when a caregiver needs a break, which means you're covered for different needs as time goes on. Seaside Terrace offers a restaurant-style dining experience, so meals get served in a roomy dining area, and they prepare food with plenty of focus on good nutrition-plenty of vegetables and minerals for better health-and if you're living with diabetes they'll help watch your blood sugar, though they can't give you insulin shots, so you'll need to manage that part separately.
You see a lot of gathering spaces like a spacious lobby, a comfortable TV lounge, an activity room, a library, and indoor and outdoor courtyards where you can spend time with other residents or visiting family, and the whole building's got recently remodeled interiors with features that make things safer- like grab bars in private bathrooms, emergency call systems, air conditioning, heating, and sprinklers. They also do weekly light and deep cleaning, plus laundry, and they help with incontinence care and daily grooming. Amenities make the place feel homelike-there's a beauty salon on site, vending machines, parking for residents, and complimentary transportation for errands or outings, with plenty of events, outings, movie nights, music programs, social activities, fitness classes, and devotional services, both on and off the grounds, for people who want to stay involved. Pets aren't mentioned, but there's a lot else to help people stay as independent as possible, since staff try to support dignity and self-esteem, and they aim to make life easy and social with easy-access amenities and multilingual staff who speak English, Vietnamese, and Spanish. The facility welcomes people aged 55 and up-so no one under 55; their memory care includes individual care plans and a secure area for folks who might get confused or wander, and programs are structured to help people keep their minds and bodies active, but also support privacy, rest, and quiet when that's needed. Utilities are included except for phones and TV. That's the gist of what living at Seaside Terrace Retirement involves-there's steady care, some comforts and safety added in, and a range of activities to fill your day if you wish.
People often ask...
Seaside Terrace Retirement offers competitive pricing, with rates starting at a cost of $5,584 per month.
There are 6 photos of Seaside Terrace Retirement on Mirador.
Yes, Seaside Terrace Retirement allows residents to age in place and adjust their level of care as needed.
The full address for this community is 9925 La Alameda Ave, Fountain Valley, CA 92708.
No, Seaside Terrace Retirement does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Observed a hole in room 120 with exposed wires, creating a safety risk.
Type B87303(a)(a)
19 Feb 2026Complaint
19 Feb 2026Complaint
Investigated allegations that staff did not seek medical attention for a resident, did not safeguard personal belongings, and did not notify a resident of a room change. Interviews and records showed emergency services were called promptly for the resident, the resident died later from a preexisting condition, and a room change occurred due to emergency conditions with no advance notice.
19 Feb 2026Complaint
19 Feb 2026Complaint
Investigated an allegation that a staff member removed a resident's cooking appliance from their room. Interviews and record review indicated insufficient evidence to prove the alleged rights violation.
29 Jan 2026Inspection
29 Jan 2026Inspection
Found that appropriate action was taken regarding three eviction notices and one unlawful detainer per reporting requirements.
07 Dec 2025Complaint
07 Dec 2025Complaint
Concluded there wasn't enough evidence to prove the following allegations: staff did not respect a resident's privacy; did not treat a resident with dignity and respect; did not provide a resident with medication in a timely manner; and did not assist a resident with finding a new facility.
06 Dec 2025Complaint
06 Dec 2025Complaint
Investigated allegations that staff did not ensure the resident received medications and that the resident was not adequately fed. Information gathered could not corroborate these claims.
30 Oct 2025Complaint
30 Oct 2025Complaint
Found that common areas and resident rooms were clean, and interviews showed daily cleaning occurred, contradicting the allegation of unsanitary conditions.
07 Oct 2025Complaint
07 Oct 2025Complaint
Investigated the allegation of illegal eviction; eviction notices issued to a resident did not meet regulatory requirements.
Type A87224(a)
25 Sept 2025Inspection
25 Sept 2025Inspection
Observed that self-managed medications in one unit were accessible to another resident, creating a health risk, and hot water temperatures in several units exceeded the safe range and were readjusted.
Type A87465(h)(1)(2)
06 Sept 2025Complaint
06 Sept 2025Complaint
Investigated the allegation that a resident was illegally evicted and property was not replaced; found no evidence to prove the allegations.
14 Jul 2025Complaint
14 Jul 2025Complaint
Investigated the allegation that the responsible party was not notified about an incident and the allegation that medical care and feeding practices harmed a resident.
Type B87466
14 Jul 2025Complaint
14 Jul 2025Complaint
Found that the allegation that staff stole supplies from residents was unfounded.
01 Jul 2025Complaint
01 Jul 2025Complaint
Investigated allegation that staff refused to readmit a resident after hospital stay.
Type B87224(a)(4)
Type B87463
23 May 2025Complaint
23 May 2025Complaint
Investigated a resident's stage 3 pressure injury and related concerns about reporting to the responsible party, weight loss, and hygiene. Interviews and records indicated communications occurred related to the incidents.
Type A87615(a)(1)
18 Apr 2025Complaint
18 Apr 2025Complaint
Investigated two allegations about medication administration and meal service; found no evidence to support either claim.
01 Apr 2025Complaint
01 Apr 2025Complaint
Investigated allegation that staff did not ensure a resident's call button was within reach. Found a room where the call button was not accessible.
Type A87303(i)(1)(B)
Type A87303(i)
01 Apr 2025Complaint
01 Apr 2025Complaint
Investigated a complaint alleging staff did not seek timely medical care for a resident. Interviews found the resident was checked every two hours and medical staff were contacted as needed.
08 Jan 2025Inspection
08 Jan 2025Inspection
Observed relocation of 74 residents from one licensed care site to another due to a mandatory evacuation, with sufficient beds, supplies, and staff; medications and resident records transferred securely.
21 Oct 2024Complaint
21 Oct 2024Complaint
Investigated complaints about incontinence care and other conditions. Found delays in changing incontinent residents during the night shift, while other care areas met standards.
Type B87625(b)(3)
15 Oct 2024Complaint
15 Oct 2024Complaint
Identified that a resident's personal property was not safeguarded when gym equipment was discarded during a cleanup.
Type B87217(b)
21 Aug 2024Inspection
21 Aug 2024Inspection
Identified a resident found unresponsive in the closet with a wire hanger around the neck; staff called 911, CPR was started, and emergency personnel arrived and pronounced the resident deceased.
23 Jun 2024Inspection
23 Jun 2024Inspection
Investigated a complaint about the date of a 10-day visit and amended the related report to reflect the correct date.
17 Jun 2024Complaint
17 Jun 2024Complaint
Investigated the allegation that staff did not adequately supervise residents, leading to an assault between residents. The investigation found there was not a preponderance of evidence to prove or refute the claim.
17 Jun 2024Inspection
17 Jun 2024Inspection
Observed renovations underway and notifications to residents and their responsible parties. Roof work completed with second-story flooring expected to finish by July 1, 2024.
07 Mar 2024Complaint
07 Mar 2024Complaint
Investigated a claim that a resident sustained pressure injuries due to staff neglect. The review examined care practices and related health records.
18 Jan 2024Complaint
18 Jan 2024Complaint
Investigated the allegation that visitation and phone calls for a resident were restricted. Found insufficient evidence to prove the restrictions occurred.
16 Jan 2024Complaint
16 Jan 2024Complaint
Investigated seven allegations including a resident fall, scabies, delayed medical care, unmet needs, inadequate food service, poor communication with the responsible party, and lack of activities; all were unfounded and dismissed.
11 Jan 2024Complaint
11 Jan 2024Complaint
Investigated the allegation that a resident did not receive adequate care and supervision. The finding concluded the allegation was unfounded.
11 Jan 2024Complaint
11 Jan 2024Complaint
Investigated allegations that staff did not provide adequate care and supervision to prevent a fall, did not meet toileting needs, and did not ensure the resident was adequately fed; findings indicated the concerns lacked a reasonable basis.
28 Nov 2023Complaint
28 Nov 2023Complaint
Concluded the allegations were unfounded; interviews indicated incontinence care was provided and residents' caregiver preferences were respected.
15 Nov 2023Inspection
15 Nov 2023Inspection
Observed readiness for licensure with a pending ownership change; safety, medication storage, and records were reviewed, and fire clearance was approved.
05 Oct 2023Complaint
05 Oct 2023Complaint
Found that the allegations that the temperature was not maintained, a resident inappropriately touched another resident, a resident went through another resident's belongings, and a resident's medication went missing were unfounded.
22 Sept 2023Inspection
22 Sept 2023Inspection
Confirmed that the applicant and administrator completed COMP II and affirmed understanding of license requirements, admissions policies, staffing, emergency preparedness, and complaints reporting.
06 Sept 2023Complaint
06 Sept 2023Complaint
Investigated two allegations that staff touched a resident and made an inappropriate comment toward a resident; the allegations were unfounded.
22 Aug 2023Complaint
22 Aug 2023Complaint
Found that both allegations—failure to safeguard a resident's personal belongings resulting in theft, and staff not treating residents with dignity and respect—were unfounded.
15 Aug 2023Inspection
15 Aug 2023Inspection
Observed health and safety checks showed no issues. Two self-reported incidents were reviewed, and further investigation was required.
14 Aug 2023Inspection
14 Aug 2023Inspection
Reviewed changes to an amended complaint control related to case control #22-AS-20230124152358 during an unannounced visit; no deficiencies were noted.
09 Aug 2023Complaint
09 Aug 2023Complaint
Investigated the allegation that care neglected a resident resulting in a wound with maggots. The allegation was unfounded.
09 Aug 2023Complaint
09 Aug 2023Complaint
Investigated two complaints about staff profanity around residents and residents smoking in rooms; evidence did not establish either allegation.
09 Aug 2023Complaint
09 Aug 2023Complaint
Investigated two allegations about staffing and hygiene; findings did not establish a preponderance of evidence to support the claims.
14 Mar 2023Inspection
14 Mar 2023Inspection
Reviewed changes to an amended report for a complaint; no deficiencies were noted.
22 Feb 2023Inspection
22 Feb 2023Inspection
Reviewed changes to a previously filed complaint and confirmed that unfounded findings remained the same. No deficiencies were noted during the visit.
22 Feb 2023Inspection
22 Feb 2023Inspection
Identified that the allegation for complaint control #22-AS-20210208151131 was unsubstantiated and no deficiencies were found.
22 Feb 2023Complaint
22 Feb 2023Complaint
Investigated a complaint alleging residents were left in soiled diapers due to staffing shortages; interviews and record review did not establish that the issue occurred.
24 Jan 2023Inspection
24 Jan 2023Inspection
Investigated a complaint regarding a resident and reviewed related documentation; no deficiencies were noted.
24 Jan 2023Complaint
24 Jan 2023Complaint
Investigated two allegations about staffing levels and withholding residents' funds; findings indicated neither claim had a reasonable basis.
18 Jan 2023Complaint
18 Jan 2023Complaint
Investigated allegation that a resident was illegally evicted; the allegation was unfounded.
05 Jan 2023Complaint
05 Jan 2023Complaint
Investigated multiple complaints about staff behavior and operations. Found the allegations related to punishment, falsified documentation, dignity, and food service to be unfounded.
07 Nov 2022Complaint
07 Nov 2022Complaint
Investigated the allegation that staff refused entry of resident's medical personnel; the allegation was unfounded.
22 Sept 2022Inspection
22 Sept 2022Inspection
Reviewed an amended document related to a prior complaint during an unannounced case management visit and addressed questions from the administrator.
07 Sept 2022Inspection
07 Sept 2022Inspection
Observed a resident smoking in a room while using oxygen, violating oxygen administration rules.
Type A87618(b)(3)(C)
Type A87611(b)
07 Sept 2022Complaint
07 Sept 2022Complaint
Investigated the allegation that room temperature was not kept comfortable for residents; the allegation was unfounded.
31 Aug 2022Complaint
31 Aug 2022Complaint
Found that the allegation that portions were inadequate and that food was served cold were unfounded.
31 Aug 2022Complaint
31 Aug 2022Complaint
Found that the allegation that meals lacked variety and were served cold, and that a rent increase letter wasn't provided, were unfounded.
02 Aug 2022Complaint
02 Aug 2022Complaint
Concluded that the eviction allegation was unfounded.
02 Aug 2022Complaint
02 Aug 2022Complaint
Investigated the allegation of lack of supervision resulting in a resident assaulting another; the allegation was unfounded.
19 Apr 2022Inspection
19 Apr 2022Inspection
Observed good hygiene, safety protocols, and readiness for emergencies, with residents appearing comfortable; no deficiencies were found.
01 Apr 2021Complaint
01 Apr 2021Complaint
Investigated the allegation that carpets in hallways and residents' rooms are stained and dirty. Based on interviews and document reviews, the finding was UNSUBSTANTIATED.
01 Apr 2021Complaint
01 Apr 2021Complaint
Found that the allegations of no hot water, trash piling up, and rats or cockroaches inside were unfounded, based on interviews and observations, including hot water temperature readings and trash-bin checks.
14 Oct 2020Complaint
14 Oct 2020Complaint
Investigated the allegation of not having consistent hot water; observed hot water in several bathrooms with temperatures around 111–117 degrees, and most interviews did not report ongoing issues, though a few noted occasional days without hot water. Found insufficient evidence to determine whether the issue occurred.
14 Oct 2020Complaint
14 Oct 2020Complaint
Found that the allegations about a power outage disabling oxygen tanks, residents not having showers for a week, and a malfunctioning fire alarm were unfounded; interviews and a tele-visit observation showed oxygen tanks and the fire alarm system functioning and residents receiving showers as scheduled.
07 Jul 2020Complaint
07 Jul 2020Complaint
Confirmed that allegations regarding staff training and thermometer availability were unfounded.
23 Jun 2020Complaint
23 Jun 2020Complaint
Investigated allegations of untimely mail delivery and unlawful eviction, finding the mail delivery complaint to be false and without reasonable basis, while the eviction complaint lacked sufficient evidence to support the claim.
05 Jun 2020Complaint
05 Jun 2020Complaint
Investigated an allegation of sexual assault at a care facility; determined the claim could not be supported by available evidence.
22 Apr 2020Inspection
22 Apr 2020Inspection
Confirmed amendments to a previous visit report were discussed and reviewed during a tele visit case management session. The administrator had no concerns with the amended report.
12 Mar 2020Inspection
12 Mar 2020Inspection
Confirmed hot water temperatures and electrical outlets were within acceptable ranges during the inspection visit. No deficiencies were cited.
11 Mar 2020Inspection
11 Mar 2020Inspection
Identified deficiencies related to hot water temperatures, disassociated staff member, and safety hazards during a visit to the facility.
09 Mar 2020Inspection
09 Mar 2020Inspection
Confirmed deficiencies in maintenance and operation were observed during a visit to the facility, including issues with cleanliness and repairs.
24 Feb 2020Complaint
24 Feb 2020Complaint
Investigated an allegation of a resident being provided unprescribed drugs; determined to lack evidence, as the resident admitted to obtaining and using substances while outside on their own. No deficiencies cited.
29 Jan 2020Complaint
29 Jan 2020Complaint
Determined that the allegation of medications being changed without authorization was unfounded, with medications administered as ordered by the resident's primary care provider, and no health or safety hazards observed during a facility tour.
10 Jan 2020Inspection
10 Jan 2020Inspection
No deficiencies were cited during the visit, with residents observed engaged in various activities and staff interactions noted positively.
Type A87618(b)(3)
27 Dec 2019Inspection
27 Dec 2019Inspection
Interviews and observations conducted during the visit did not reveal any deficiencies. Residents were observed enjoying their lunch and interacting with staff members, with no issues identified during the tour.
26 Nov 2019Inspection
26 Nov 2019Inspection
Inspection did not identify any deficiencies during visit to address concerns in resident's room. Residents were observed socializing and engaging in activities during the inspection.
13 Nov 2019Inspection
13 Nov 2019Inspection
Found no deficiencies during visit regarding concerns with resident's bedroom.
28 Oct 2019Inspection
28 Oct 2019Inspection
Conducted a visit, provided consultation on fire safety, interviewed residents, and found no deficiencies.
04 Oct 2019Complaint
04 Oct 2019Complaint
Found evidence of financial abuse of a resident through unauthorized purchases and payments made using the resident's funds.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Seaside Terrace Retirement. The information above has not been verified or approved by the owner or operator. For exact information, please contact Seaside Terrace Retirement directly. There is no cost for this service. We are compensated by the community you select.
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