I live here and am very pleased overall. The staff are consistently friendly, caring, and attentive, and the community is spotless and bright with brand-new interiors and tasteful renovations underway. Dining is good with an alternative menu and a large, clean dining room; activities are lively and engaging-movie nights, a TV room, gym, and a big activity/game room-and the spacious courtyard/patio is well kept. It's well-run with a warm, family-like atmosphere; I would recommend it.
Current/former resident
Jul 2026
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Reviews
4.71·(7)
Overall rating
5
4
3
2
1
Care
5.0
Staff
4.7
Meals
4.0
Amenities
4.7
Value
4.7
Reviews written on Mirador
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Location
Savant of Norwalk is located at 11515 Firestone Blvd, Norwalk, CA, 90650.
About Savant of Norwalk
Savant of Norwalk is a senior living community with space for up to 80 residents, and it has different levels of care like independent living, assisted living, memory care, adult daycare, and even nursing home services for people age 60 and older, which means folks with all sorts of needs can call it home and get help right where they live, with personalized care plans that the staff works out together with residents and families to make sure everyone's getting the right amount of support whether it's help with medication, bathing, dressing, or eating. The apartments are roomy and private, with features like kitchenettes, Wi-Fi, cable TV, and emergency alert systems, and there are common spaces like a book library, movie theater, music lounge, salon, fitness center, beauty parlor, and even gardening areas and walking paths outdoors, so there's plenty to do if you want to get up and move around, see a movie, read books, or take care of the plants. The staff stays present day and night, including licensed nurses, and there's regular supervision, a 24-hour call system, and round-the-clock help if needed, even if someone has trouble walking or needs a wheelchair, plus help with moving to bed or the dining area, bathing, or incontinence - and every apartment gets housekeeping, linen, and maintenance service so folks don't have to worry about chores piling up. There's meal service in a restaurant-style dining room along with chef-prepared menus, and there's a focus on special diets like no salt or lower sugar for those who need it. There's laundry service, transportation for outings or appointments, and coordination with outside doctors to keep everything on track. Each week and month has different activities-like Bible study on Saturday mornings, group exercise, art classes, frequent outings, and special events like a BBQ for July 4th, dessert socials, and Mother's Day luncheons-plus the place is decorated for the seasons and holidays, like Christmas on the second floor and different events marked on the calendar, so folks know they'll have things to look forward to. There are plenty of chances to meet with others, whether it's in the music lounge, at lunch with mom, or just taking part in the daily schedule, and the overall sense is that the place tries hard to feel like a community, helping people keep up connections, comfort, and dignity as they age. The building and services handle most kinds of mobility challenges, from wheelchair access to non-ambulatory support, and Savant of Norwalk accepts long-term residents, with a license as a Residential Care Elderly facility through Norwalk Retirement Villa, LLC, but keeps clear that Medicare isn't accepted unless there's CMS certification. The staff makes a point to help folks live with purpose, with support for the mind, body, and spirit, and family members often say it brings them peace of mind knowing their loved ones are somewhere safe, familiar, and well-cared for, with plenty of routine, friendly faces, and a caring touch for life's changes.
People often ask...
Savant of Norwalk offers independent living and assisted living.
There are 10 photos of Savant of Norwalk on Mirador.
The full address for this community is 11515 Firestone Blvd, Norwalk, CA 90650.
No, Savant of Norwalk does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Observed overall compliance with licensing requirements and no deficiencies were identified.
06 May 2025Complaint
06 May 2025Complaint
Investigated allegations of financial abuse, failure to notify an authorized representative of a death, mishandling of a resident's belongings, and improper medication management; found insufficient evidence to support the allegations.
27 Mar 2025Complaint
27 Mar 2025Complaint
Investigated two specific allegations: medication was not dispensed as prescribed and residents did not receive adequate activities. Interviews with residents and staff indicated the allegations were not supported by a preponderance of evidence.
07 Feb 2025Complaint
07 Feb 2025Complaint
Investigated an allegation that staff did not prevent an inappropriate sexual interaction between residents. Interviews showed no clear evidence of the incident.
14 Jan 2025Complaint
14 Jan 2025Complaint
Investigated allegations that residents' personal belongings were not secured, medications were altered, health care needs were not addressed, and residents were not afforded a safe living environment; found insufficient evidence to support the allegations.
19 Nov 2024Complaint
19 Nov 2024Complaint
Investigated the allegation that staff did not provide a statement of monthly cost upon resident's request. Review found that cost information was explained and residents were aware of their financial arrangements.
24 Oct 2024Inspection
24 Oct 2024Inspection
Found no deficiencies in regulatory compliance across all reviewed domains; infection control, safety, staffing, resident records, food service, activities, and disaster preparedness met requirements.
17 Oct 2024Complaint
17 Oct 2024Complaint
Found that staff mismanaged residents' medications and did not provide a safe environment, with medications left unattended and the med cart unlocked.
Type A87465(a)(4)
Type A87465(h)(2)
30 Sept 2024Complaint
30 Sept 2024Complaint
Investigated allegations that staff contaminated residents' medication, did not ensure medications were dispensed as prescribed, and failed to provide assistance for medical and dental appointments.
27 Sept 2024Complaint
27 Sept 2024Complaint
Investigated two allegations: staff spoke to a resident inappropriately and staff cut the resident's hair against his will. Found no evidence to support either allegation.
19 Sept 2024Complaint
19 Sept 2024Complaint
Investigated the allegation that staff did not seek timely medical care for a resident and found insufficient evidence to prove the claim.
12 Sept 2024Complaint
12 Sept 2024Complaint
Investigated an allegation that a resident was illegally evicted and an allegation that the resident's contract wasn't followed.
27 Aug 2024Complaint
27 Aug 2024Complaint
Investigated a complaint about medication management and resident environment; observed a med cart left unlocked and unattended during medication administration, creating safety risk.
Type A87465(h)(2)
06 Aug 2024Complaint
06 Aug 2024Complaint
Investigated two allegations: staff did not assist residents with medications and housekeeping was not kept clean; evidence found no support for these claims.
02 Jul 2024Complaint
02 Jul 2024Complaint
Investigated the allegation that staff did not safeguard a resident's personal items and found insufficient evidence to prove it.
31 May 2024Complaint
31 May 2024Complaint
Investigated a complaint that staff did not prevent harassment between residents. Interviews with staff and residents found no evidence supporting the claim.
03 May 2024Complaint
03 May 2024Complaint
Investigated allegations about a death, an unwitnessed fall, medication management, timely medical treatment, staff response to calls, and leaving residents in soiled diapers; there wasn't enough evidence to prove the allegations.
03 May 2024Complaint
03 May 2024Complaint
Investigated a complaint that staff mismanaged residents' medication and failed to provide a safe environment. Found insufficient evidence to prove the allegations.
29 Feb 2024Complaint
29 Feb 2024Complaint
Investigated allegations of illegal drug use, medication management, diaper changes, resident finances, wandering prevention, and unauthorized persons in the building; interviews and records did not establish evidence to prove the allegations.
21 Dec 2023Complaint
21 Dec 2023Complaint
Investigated an allegation that staff did not provide adequate supervision, resulting in a resident wandering away. Interviews and reviewed records indicated insufficient evidence to prove the allegation.
08 Dec 2023Inspection
08 Dec 2023Inspection
Identified a deficiency in how residents' financial information was handled. Only one staff member was in charge of finances and others were not permitted to assist, and residents' personal information was shared by staff.
Type B87208(a)
08 Dec 2023Complaint
08 Dec 2023Complaint
Investigated allegations that staff did not provide a 60-day notice of a rent increase and that staff demanded financial information from a resident.
07 Dec 2023Complaint
07 Dec 2023Complaint
Investigated allegations that staff did not assist with diaper changes, restricted visitors, and furniture was not kept in good repair; found insufficient evidence to support the allegations.
07 Dec 2023Complaint
07 Dec 2023Complaint
Investigated an illegal eviction allegation and found insufficient evidence to prove it.
21 Nov 2023Complaint
21 Nov 2023Complaint
Investigated a complaint about smoking in undesignated areas and ventilation in rooms. Found residents reported smoking occurred near the entrance and staff did not consistently enforce the non-smoking rules; interviews addressed ventilation with residents indicating airflow control and recent air conditioner service.
Type B87468.1(a)(2)
21 Nov 2023Inspection
21 Nov 2023Inspection
Found no deficiencies and confirmed compliance with Title 22 during the annual continuation.
16 Nov 2023Inspection
16 Nov 2023Inspection
Observed a required annual visit with discussions about licensing status and operations; hot water temperature in the health services area was measured.
06 Nov 2023Complaint
06 Nov 2023Complaint
Investigated allegations that meals were not provided to residents and that money was stolen; interviews and records did not establish evidence to prove the allegations.
02 Nov 2023Complaint
02 Nov 2023Complaint
Investigated the allegation that a resident sustained an unexplained fracture while in care and that staff did not transfer the resident properly, resulting in a drop; the findings were unsubstantiated.
21 Sept 2023Complaint
21 Sept 2023Complaint
Investigated six allegations about care, privacy, and record-keeping and found no evidence to prove they occurred.
25 Aug 2023Complaint
25 Aug 2023Complaint
Investigated four allegations regarding food quality, emergency evacuation plan posting, fire drills, and resident activities. Evidence showed food was of good quality, the evacuation plan was legible and posted, fire drills occurred every three months, and residents had planned activities; no violations were proven.
18 Aug 2023Complaint
18 Aug 2023Complaint
Investigated four allegations about resident care and meals. Interviews and records showed showers, bed mobility, diet, and dialysis meal arrangements were generally managed, with no conclusive evidence to support the allegations.
31 Jul 2023Complaint
31 Jul 2023Complaint
Investigated the allegation that staff did not report unusual incidents as required; also reviewed the allegation that staff did not adhere to a resident's admission agreement regarding payments and inspected a potential exposed pipe in a resident's bedroom.
12 Jun 2023Complaint
12 Jun 2023Complaint
Investigated allegations of eviction, safeguarding resident belongings, privacy, medical care, room temperature, and communication delays. Identified a sliding door disrepair that posed a health and safety concern.
Type B87303(a)
23 May 2023Complaint
23 May 2023Complaint
Investigated the allegation that staff prevented residents from smoking in undesignated areas, and evaluated concerns about air conditioning/temperature maintenance and passageway obstruction.
24 Apr 2023Complaint
24 Apr 2023Complaint
Investigated allegations that residents with COVID-19 did not receive adequate care, food was unsafe, the site was dirty, and staff were untrained. Investigators concluded there was not a preponderance of evidence to prove violations.
24 Apr 2023Complaint
24 Apr 2023Complaint
Investigated allegations that strangers broke into residents' rooms, that police and residents' authorized representatives were not notified, that financial fraud occurred, and that residents' phone service was in disrepair; found no evidence sufficient to support the allegations.
07 Apr 2023Complaint
07 Apr 2023Complaint
Investigated an allegation that staff did not treat a resident with dignity and respect; interviews with residents and staff indicated respectful communication and no clear evidence to support the claim.
03 Mar 2023Complaint
03 Mar 2023Complaint
Identified multiple concerns about staff practices, including medication handling, food service, safeguarding residents’ belongings, preventing inappropriate comments, emergency medical response, and functioning phones.
27 Feb 2023Complaint
27 Feb 2023Complaint
Investigated the allegation that the resident was denied a rent refund; documentation showed a pro-rated refund was issued to the resident's payee representative, and the resident stated there were no issues.
31 Jan 2023Complaint
31 Jan 2023Complaint
Investigated an allegation that a resident did not receive dialysis while in care. Interviews and record review indicated the resident refused dialysis on multiple occasions, and other residents were receiving medical assistance.
06 Dec 2022Inspection
06 Dec 2022Inspection
Identified hot water temperatures in some tubs outside the allowed range and noted minor maintenance issues.
Type ACCR87303(e)(2)
Type BCCR87303(a)
Type BCCR87303(c)
29 Nov 2022Complaint
29 Nov 2022Complaint
Investigated complaints that staff did not provide adequate food service and did not treat residents with dignity. Interviews and observations indicated most residents could request a second serving and were treated with respect, and overall food service was adequate.
01 Nov 2022Complaint
01 Nov 2022Complaint
Investigated a complaint that rent increases and the admissions agreement were not properly followed. Findings indicated some residents received written notices while others did not, and staff familiarity with the admissions agreement varied.
31 Oct 2022Complaint
31 Oct 2022Complaint
Investigated the allegation that staff did not provide an admissions agreement when requested. Interviews indicated the resident was given a copy after signing and an explanation of pricing, with no proof of a continued request.
27 Oct 2022Complaint
27 Oct 2022Complaint
Investigated the allegations that staff did not assist a resident with self-administration of medications and did not respond to a resident's call for assistance; found no evidence to support these claims.
25 Jul 2022Complaint
25 Jul 2022Complaint
Investigated three allegations (improper night-time dressing, verbal abuse by staff, and unsafe environment) and found no preponderance of evidence to prove or disprove them.
17 May 2022Inspection
17 May 2022Inspection
Observed absence of a permanent sign identifying the business name on the building; a temporary banner identified the business name.
Type B87303(a)
13 May 2022Inspection
13 May 2022Inspection
Observed that the building did not display the facility name on the exterior, creating a safety issue. It had been previously cited.
10 May 2022Complaint
10 May 2022Complaint
Investigated allegations that residents did not receive hygiene items and that testing equipment was not maintained; interviews and observations indicated basic hygiene supplies were provided and testing equipment was available.
24 Mar 2022Inspection
24 Mar 2022Inspection
Observed an exterior painting project underway without notice to licensing, and exit doors were obstructed by masking and tape, posing a safety risk.
Type A87203
02 Mar 2022Complaint
02 Mar 2022Complaint
Investigated the allegation that staffing was insufficient to meet residents' needs and found no convincing evidence to prove or disprove it. Residents' accounts did not corroborate the claim.
02 Mar 2022Complaint
02 Mar 2022Complaint
Investigated allegations of unsafe environment, overmedication, inadequate hygiene, and safeguarding personal information; interviews with residents and staff indicated safety, proper medication, adequate hygiene, and protection of personal information.
05 Jan 2022Complaint
05 Jan 2022Complaint
Investigated a complaint and found that residents' showering needs were not met; other alleged concerns did not have sufficient evidence.
Type BCCR 87459(a)(1)(B)Functional Capabilities (Bathing) – bathing and assistance
23 Dec 2021Inspection
23 Dec 2021Inspection
Observed compliance with safety and health standards, including operable equipment and adequate food supplies, with no deficiencies identified.
02 Jul 2021Complaint
02 Jul 2021Complaint
Investigated an allegation that staff did not safeguard a resident's personal property, resulting in a missing cellphone.
Type B87218(a)(2)
18 Jun 2021Inspection
18 Jun 2021Inspection
Investigated a complaint alleging unsafe medication storage and poor sanitation.
16 Dec 2020Inspection
16 Dec 2020Inspection
Reviewed a pre-licensing tele-inspection conducted with an applicant designee, identifying multiple maintenance and safety items observed during the visit. Noted items included removal of an old sign, threshold ramps for patio doors, window coverings for privacy in lounge and other rooms, soap and paper supplies in all bathrooms, trash cans with lids, exterior door repairs, floor refinishing in resident rooms, courtyard landscaping and debris removal, a new industrial kitchen stove, posting of theft/loss and activity policies, and finalization of the application with the Centralized Application Bureau.
03 Nov 2020Inspection
03 Nov 2020Inspection
Identified capacity to serve 80 non-ambulatory residents aged 60 and over, including 10 bedridden, with a hospice waiver for 30. Observed a two-story layout with multiple resident rooms and common areas, and noted safety features such as alarms, detectors, and stocked first aid kits.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Savant of Norwalk. The information above has not been verified or approved by the owner or operator. For exact information, please contact Savant of Norwalk directly. There is no cost for this service. We are compensated by the community you select.
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