Creekview Assisted Living

    2900 Stoneridge Dr, Pleasanton, CA 94588
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Request a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Reviews

    4.82·(39)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.7
    • Meals

      4.4
    • Amenities

      4.7
    • Value

      2.5

    Pros

    • Compassionate, attentive nursing and caregiving
    • Prompt responses to call buttons and regular resident checks
    • Supportive rehabilitation and physical, occupational, and speech therapy
    • Personalized care and staff familiarity with residents
    • Helpful admissions, social work, and insurance guidance
    • Medication coordination and timely medication delivery
    • Clean, well-maintained rooms, common areas, and grounds
    • Spacious rooms and community areas
    • Appealing meals with good variety and family dining options
    • Daily activities, live entertainment, and seasonal events
    • Landscaped courtyard, patios, and gardens
    • Compassionate support during hospice and end-of-life care

    Cons

    • Reported gaps in medication-administration and personal-care consistency
    • Reported billing-authorization and management-communication concerns
    • Limited accessible visitor parking near the main entrance
    • Room setup and visitor seating may feel cramped

    Summary of reviews

    Reviews describe Creekview as providing assisted living, skilled nursing, and rehabilitation, with experiences spanning short recovery stays and longer-term residence. Most accounts are strongly positive about the care provided. Residents and families describe staff as compassionate, attentive, and responsive, including help with daily needs and encouragement during rehabilitation. One resident reported prompt responses to calls throughout a stay, and another family described regular checks and timely assistance. Reviews also praise personalized attention, staff knowing residents by name, and compassionate support during hospice care.

    Staff across nursing, caregiving, therapy, housekeeping, dining, and administrative roles receive frequent praise. Families value the support provided by admissions and social services, including help understanding insurance and care options. Several accounts also describe consistent staffing and familiar faces over time. Medication support is a positive feature for some residents, particularly coordination of refills and prescription changes; however, one family reported medication errors and concerns about bathing assistance and basic supplies. That family also raised concerns about a disputed charge and management communication, making consistency and clear follow-up areas to discuss directly with the facility.

    Dining is generally described as a strength, with tasty meals, variety, attractive service, and options to eat with family. Activities include daily programs, games, singalongs, movies, and live entertainment, along with special meals and seasonal events. Residents and families appreciate the opportunities for engagement and the landscaped courtyard and garden areas.

    The building is commonly characterized as clean, attractive, and well maintained, with spacious rooms and community areas. A few practical concerns include limited accessible parking close to the main entrance and visitor seating that can make a room feel cramped. Overall, the reviews present a largely favorable picture of Creekview’s care, environment, and staff, alongside a small set of reported concerns about medication and personal-care consistency, billing clarity, and management communication.

    Reviews written on Mirador

    We have no reviews to show about Creekview Assisted Living.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Creekview Assisted Living is located at 2900 Stoneridge Dr, Pleasanton, CA, 94588.

    About Creekview Assisted Living

    Creekview Assisted Living sits as part of a retirement community with over 800 residents and holds a state license numbered 019200521, allowing up to 136 residents. The community offers assisted living, memory care, rehabilitation, and skilled nursing on site, and the assisted living and memory care areas have 67 units. Because it supports many care levels, residents can get help with daily things like bathing, dressing, transfers, and medication, and the staff pays careful attention to people needing memory care, with therapies meant to reduce confusion and help keep them safe if they have Alzheimer's or dementia. The nursing services handle wound care, IV therapy, medication management, pain management, incontinence care, diabetic care, and non-ambulatory care, and there's also skilled rehabilitation covering physical, occupational, and speech therapy as well as dietary and pharmacy services. Medicare certification is in place for skilled nursing, and the community accepts most insurance, though not Medi-Cal or government-assisted programs for skilled nursing, and skilled services are offered as beds become available for both short- and long-term stays. Currently, there's a two-year waiting list for Assisted Living and Memory Care since both are at capacity.

    Creekview gives residents access to a range of amenities: wheelchair-accessible buildings, furnished rooms with move-in help, laundry and housekeeping, and a dining room where chefs and planners prepare nutritious meals, with options for special diets and even a separate room for families to gather and eat together. There's a library, a movie theater, and a game room, and residents take part in daily activities like singalongs or community-sponsored events, including movie nights, which help everyone feel connected and entertained, and there are mental wellness programs aimed at supporting cognitive health for those with mild cognitive impairment or dementia. Safety is prioritized with an emergency alert system in all areas.

    The building and staff promote a welcoming and home-like feeling, with leadership who check in often and a focus on friendly service and maintenance so things stay comfortable and neat. Residents are seen as individuals, with care and dining designed around their needs-everything from incontinence support to mental wellness programs to move-in coordination, allowing people to feel more at home and as independent as they can. The rehab gym stands ready for those needing physical recovery, and families can visit and use special rooms set aside for meals together, and you'll see regular daily life unfold in the well-kept halls, with people joining card games, popcorn movie nights, or simply visiting the library for some quiet time. Seniorly rates Creekview a 7.3, and it stands as a verified, licensed community recognized for providing quality senior care all under one roof.

    People often ask...

    Creekview Assisted Living offers assisted living, memory care, and skilled nursing.

    There are 17 photos of Creekview Assisted Living on Mirador.

    The full address for this community is 2900 Stoneridge Dr, Pleasanton, CA 94588.

    No, Creekview Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number019200521
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity136 residents
    LicenseeCREEKVIEW HC LLC
    EffectiveJanuary 13th, 2015
    View the official license record

    Inspection Reports

    10

    Reports

    0

    Citations

    3

    Complaints

    5

    Years

    21 Jan 2026Inspection
    Found no deficiencies cited during a 1-year unannounced visit.
    26 Mar 2025Inspection
    Investigated a case management incident involving an unwitnessed resident fall; no deficiencies were cited.
    27 Dec 2024Inspection
    Found that safety features were in place and all systems checked. No deficiencies were cited.
    18 Jan 2024Inspection
    Found no deficiencies cited during the visit.
    14 Dec 2022Inspection
    Observed an unannounced case management visit prompted by a self-reported incident involving staff and a resident; no deficiencies were cited.
    07 Sept 2022Complaint
    Investigated the allegation that staff interfered with a resident's medical record; found no interference and that the resident was not in care.
    21 Jul 2022Complaint
    Investigated the allegation that the air conditioning unit was in disrepair. Found the unit was in disrepair and repairs were being arranged to address residents' comfort.
    24 Jun 2022Complaint
    Investigated an allegation that a staff member financially abused a resident and found it unfounded.
    13 May 2022Inspection
    Observed infection control measures were in place and no deficiencies were cited.
    11 Mar 2021Inspection
    Identified a staff Facebook Messenger group containing nude photos of a resident; five staff were terminated after investigation, and police, the licensing agency, the resident's family, and the local ombudsman office were notified.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Creekview Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Creekview Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of Creekview Assisted Living?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 86 facilities$6,593/mo
    2. 64 facilities$5,788/mo
    3. 87 facilities$6,374/mo
    4. 69 facilities$6,356/mo
    5. 50 facilities$5,398/mo
    6. 108 facilities$6,186/mo
    7. 70 facilities$6,157/mo
    8. 89 facilities$6,379/mo
    9. 219 facilities$5,309/mo
    10. 209 facilities$4,967/mo
    11. 221 facilities$5,421/mo
    12. 78 facilities$6,369/mo
    © 2026 Mirador Living