Havencare at Filosa

    13 Hakim St, Danbury, CT 06810
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.96·(23)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      3.7
    • Value

      4.0

    Pros

    • Compassionate, patient nursing and aide staff
    • Individualized care for complex and memory-related needs
    • Welcoming family visits and accommodating respite stays
    • Clean environment and appreciated housekeeping
    • Engaging recreation activities and visitor game-room access
    • Kind, dignified end-of-life support
    • Helpful social-work and follow-up care coordination
    • Friendly and professional registration support
    • Good food quality

    Cons

    • Reported gaps in staffing continuity and staff attentiveness
    • Delayed family communication about clinical events
    • Rehabilitation programming and goal coordination perceived as insufficiently individualized
    • Management and operational consistency concerns following the ownership transition
    • Reported construction planning and visitor-access disruptions
    • Temperature-control reliability concerns

    Summary of reviews

    Experiences at Havencare at Filosa vary. Several family accounts describe attentive, kind staff and good overall care, including support for residents with dementia, complex needs, and end-of-life care. Families also praised staff who listened to care instructions during respite stays and individualized plans to make difficult conditions more manageable. In contrast, one reviewer raised concerns about staffing continuity and attentiveness after the ownership change, and another described dissatisfaction with the rehabilitation approach and related coverage decisions. Taken together, the reviews suggest positive care experiences for some residents alongside concerns about consistency across staff and services.

    Family support is a recurring strength: reviewers described a welcoming approach to visits, accommodations for relatives, and helpful social-work coordination. One family, however, said they were not promptly informed about significant clinical events. This points to a need for reliable, timely communication with families, particularly when a resident’s condition changes. Rehabilitation feedback is also mixed, with one reviewer questioning whether therapy was sufficiently individualized and whether goals and coverage decisions were coordinated effectively.

    The facility was described as clean, with housekeeping receiving specific praise. A well-equipped game room and invitations to activities were also noted, although the activity feedback is limited. One reviewer praised the food, while the reviews provide little detail about menu variety or dining routines. Construction work was associated with temporary disruption to resident room access and visitor parking, and one review raised concerns about temperature control during warm weather.

    Management impressions differ: some accounts describe professional support and effective coordination, while others express concern about oversight and changes following the ownership transition. A strongly positive review names Hancock Hall rather than Filosa, so its comments are not counted as facility-specific evidence here. Prospective families may wish to ask about current staffing arrangements, rehabilitation planning and coverage communication, family notification procedures, and any ongoing building or comfort-related work.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Havencare at Filosa is located at 13 Hakim St, Danbury, CT, 06810.

    About Havencare at Filosa

    Havencare at Filosa sits at 13 Hakim Street in Danbury, Connecticut, and takes care of older adults needing skilled nursing, short-term rehabilitation, or long-term care, and it has 64 licensed beds with an average of about 61 residents each day, and while the facility is Medicare and Medicaid certified and participates in CMS quality programs, recent inspections have reported 16 deficiencies-eight of which were recorded in August 2024, including one infection-related, plus care issues with food and fluids, pressure ulcers, and following care orders, so families might want to keep that in mind. Residents get 24-hour care by Certified Nursing Assistants, Licensed Practical Nurses, and Registered Nurses, who provide around-the-clock support with a nurse staffing of about 3.92 hours per resident per day and a nurse turnover rate near 43 percent, with care including assistance with transferring, bathing, dressing, medication management, and more, plus restorative and mental wellness programs. People can join recreational and social activities, arts and crafts, daily planned events, fitness classes, and community-sponsored outings, while community spaces include a dining room, fitness room, beauty salon, game area, wellness center, small library, garden, computer room, and outdoor space, so there's always something to do, and even Wi-Fi and cable keep folks connected. Residents live in fully furnished rooms-each one has a kitchenette, private bathroom, phone, and air conditioning-and staff handles housekeeping, linens, and laundry, so things stay clean and comfortable, plus meals are prepared on site, served restaurant style, and special diets like diabetes are accommodated. For medical needs, residents get access to physical, occupational, and speech therapy; orthopedic and post-surgical rehab; IV therapy; advanced wound care including wound vacs; pain management using medicine and therapy; lab and x-ray services; pharmacy help; dental, podiatry, and physician services; mental health resources; and a 24-hour call system for emergencies. Staff help with walking and wheelchair needs, personal care like dressing and grooming, toileting, bathing, and arranging transportation when required, and people can take part in organized resident groups, social work, and educational programs to keep connected. The focus is on safety, comfort, and independence, but everything's grounded in a secure setting, with attention paid to personalized care plans, chronic illness, and complex care management, and there's both respite stays for those who need a break and long-term arrangements for those who need ongoing help. Amenities like on-site maintenance, guest parking, washers and dryers, and a sprinkler system help make daily living easier, but with any place, it's good to look at official reports and visit in person if possible before making any decisions, even though the staff tries to deliver thoughtful care and support for all the folks who call Havencare at Filosa home.

    People often ask...

    Havencare at Filosa offers assisted living, memory care, and skilled nursing.

    There are 8 photos of Havencare at Filosa on Mirador.

    The full address for this community is 13 Hakim St, Danbury, CT 06810.

    No, Havencare at Filosa does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Havencare at Filosa. The information above has not been verified or approved by the owner or operator. For exact information, please contact Havencare at Filosa directly. There is no cost for this service. We are compensated by the community you select.

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