Vernon Rehabilitation and Healthcare Center

    180 Regan Rd, Vernon, CT 06066
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.48·(159)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.3
    • Meals

      2.2
    • Amenities

      4.0
    • Value

      1.5

    Pros

    • Compassionate, friendly staff and respectful resident interactions
    • Strong physical and occupational therapy with rehabilitation progress
    • Helpful admissions, social-work, and discharge-planning support
    • Attentive nursing and aide care during many stays
    • Clean, calm, and welcoming environment
    • Engaging activities, entertainment, and creative programming
    • Family involvement and pet visits accommodated
    • Staff encouragement of independence and recovery goals

    Cons

    • Inconsistent responsiveness to call-bell, toileting, and personal-care needs
    • Staffing shortages, particularly in long-term care and overnight shifts
    • Inconsistent meal quality, portions, temperature, and order accuracy
    • Gaps in communication with families about condition changes and infection-control status
    • Variable staff continuity and coordination across shifts
    • Limited individualized support for residents with cognitive or behavioral needs
    • Crowded shared rooms and limited bathroom access
    • Inconsistent safety monitoring and mobility support

    Summary of reviews

    Experiences at Vernon Rehabilitation and Healthcare Center vary substantially. Many families and visitors describe kind, attentive staff and feel comfortable leaving loved ones in the center’s care. Others describe delays in assistance, inconsistent personal care, and interactions they found abrupt or unresponsive. A number of concerns relate to toileting support and incontinence care, while one family also raised concerns about safety monitoring and mobility assistance. Feedback suggests that care may differ by unit, shift, and individual staff member.

    Rehabilitation is a consistent strength in positive accounts. Families and former patients praise physical and occupational therapy for being encouraging, skilled, and focused on restoring mobility and independence. Several describe good coordination around pain management, recovery planning, and transitions back to home or assisted living. Admissions staff and social workers are also praised for helping families navigate placement, resolve transition issues, and stay involved in discharge planning.

    Dining is the most frequent area of dissatisfaction. Critical comments describe food as unappealing, limited in portion size or variety, and sometimes served cold or different from what was ordered; some families also report missed drinks or limited assistance with meals. Other accounts describe meals positively, so experiences appear inconsistent. Activities receive favorable comments for bingo, music, movies, crafts, and group programming, although one resident described having few activities during a short stay. Staff efforts to engage residents are appreciated, including support for individualized interests.

    Visitors commonly find the facility clean, calm, and welcoming, and several praise the rooms and shared spaces. However, some describe rooms as small, particularly shared rooms with limited bathroom access, and there are isolated concerns about cleanliness. Family communication is another area of mixed feedback: some families receive timely answers and regular support, while others describe difficulty getting clear updates about health changes or isolation status. Staffing levels and continuity are recurring concerns, especially in long-term care and overnight shifts. Overall, positive accounts emphasize caring staff and effective rehabilitation, while the negative experiences point to uneven consistency in staffing, daily assistance, dining, and communication.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Vernon Rehabilitation and Healthcare Center is located at 180 Regan Rd, Vernon, CT, 06066.

    About Vernon Rehabilitation and Healthcare Center

    Vernon Rehabilitation and Healthcare Center sits at 180 Regan Road in Vernon, Connecticut, and offers care for seniors who need skilled nursing, rehabilitation, or memory care, and you'll find it has 120 certified beds and a seasoned care team that's been serving Hartford and Tolland Counties for almost forty years, so they've got some experience. The place stands as a nonprofit, is family owned, works with Atlas Healthcare, and you can also find related facilities in Mystic, Niantic, and Manchester, but this Vernon location's got a good-sized staff of about 51 to 200 employees. They've got an Executive Director and a Director of Recreation, plus an experienced Business Office Manager who specializes in Medicaid applications, especially for Connecticut's long-term care, so families looking for help with that can talk to her, and there's a licensed Master Social Worker on site, who's certified in dementia care and is also a Notary Public, which can make paperwork easier.

    The building is modern and recently renovated, so residents stay in comfortable, newly constructed rooms, each with private en suite bathrooms and walk-in, handicap-accessible showers. There's plenty of safety built in, like sprinkler systems and accessible bathrooms, along with amenities most people like such as cable TV, kitchenettes, salon and barbershop, and WiFi. Communal spaces include a dining room, game room, and fitness room, and for those who need help getting around, they've got walking wheelchair assistance, personal care assistants, and transportation services available. The housekeeping and laundry teams keep things tidy, and the kitchen staff makes sure food is tasty yet suited to any medical needs residents might have.

    On the clinical side, Vernon Rehabilitation and Healthcare Center is a Skilled Nursing Facility where seniors with complex and very frail health can get skilled nursing or intermediate care, and they've got a full array of services-from brain injury and hospice care, to IV services, outpatient rehab, therapy, and short-term rehabilitation that bridges the gap between hospital and home. Their nurse staff averages 4.00 hours of care per resident, every day, and the facility runs a locked dementia unit with specially trained staff for those living with Alzheimer's or dementia, including a Certified Dementia Practitioner. The team has a nurse turnover rate of 33%. They've built a new rehabilitation and occupational therapy gym, and you'll find doctors and therapists for every need, including podiatry, wound care, pharmacy, psychologists, ophthalmology, dentistry, and more, and for additional help, there's medication support and occupational therapy.

    They take Medicare and some long-term care insurance, so that widens payment options a bit, and they run health, fitness, and arts programs for social and mental engagement. Pet therapy and respite care for families who need time off, plus memory care activities, help round out the schedule.

    Inspection reports do show some areas for attention: there've been 16 deficiencies noted, mostly at a category D level, which means findings such as a lack of timely reporting for suspected abuse or not providing the right respiratory care weren't causing direct harm but did show potential for it, affecting just a few people out of many. The management continues making improvements and invests in technology and staff training, aiming to support residents with comfort, reliable care, and up-to-date medical procedures. The overall goal here-blending a safe and home-like setting with enough nursing, medical help, personal services, and activities to give seniors and their families steady support and peace of mind, but it's wise for any prospective resident or family member to look over inspection records and talk with staff about any concerns before making decisions.

    People often ask...

    Vernon Rehabilitation and Healthcare Center offers assisted living, memory care, and skilled nursing.

    There are 29 photos of Vernon Rehabilitation and Healthcare Center on Mirador.

    The full address for this community is 180 Regan Rd, Vernon, CT 06066.

    No, Vernon Rehabilitation and Healthcare Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Vernon Rehabilitation and Healthcare Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Vernon Rehabilitation and Healthcare Center directly. There is no cost for this service. We are compensated by the community you select.

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