Complete Care at Kimberly Hall North

Complete Care at Kimberly Hall North sits at 1 Emerson Dr in Windsor, Connecticut, and provides a range of senior care services in a nursing home setting with 150 certified beds and an average of 144 residents a day, and folks get care like skilled nursing, long-term care, memory care, and short-term rehab in a place that's also a Medicare-certified home health care and hospice provider, so people can get wound care, IV services, TPN, respiratory care, on-site dialysis, and all different kinds of therapy like occupational and orthopedic rehabilitation without leaving the building, and they've got a secured dementia unit if memory care's needed, plus they do podiatry, dressing, bathing, toileting, walking and wheelchair help, medication support, and hospice with spiritual and social worker support.

Residents can choose independent living, assisted living, adult day programs, or just come in for rehabilitation after hospital stays, and they often make a care plan that's just for them, and there's staff who speak English-maybe others, too-but it's good to check about language if that matters, and even though there's a waiting list right now, the staff can say when a spot might open up if someone calls, and people can come for a tour or do a virtual visit to see if it fits their needs.

The facility's got features that make it feel homey, like private or shared rooms, kitchens, washers and dryers, dining rooms, cable TV, Wi-Fi, guest parking, and a game room, along with a fitness center, beauty salon and barbershop, and maintenance to keep things safe, plus safety features for folks with disabilities, and a sprinkler system, and they offer different meal choices each day, help with laundry, and regular housekeeping, so the basics of daily living are covered.

Social, educational, and health programs like pet therapy, arts and crafts, and other group activities happen regularly, and they tailor support for memory care and rehabilitation, too, working on stroke recovery or cardiac rehab if needed, and transportation gets people to appointments outside if required.

But it should be said the place has had some issues in the past-finding about 32 total deficiencies after inspections, with some related to infection control and accident hazards, and there's a nurse turnover rate of about 34.8% and nurse staffing of about 3.10 hours per resident each day, so sometimes continuity can be a challenge, though it is licensed, certified, and regularly inspected.

Complete Care at Kimberly Hall North is run by Complete Care at Kimberly Hall North LLC and holds the classification of a Skilled Nursing Facility and a Physical Medicine and Rehabilitation Clinic, and they do support Medicare and Medicaid coverage for care, but every situation depends on consulting with a physician and seeing what each resident needs most.