Pines Personal Care Home

    2121 Martin Luther King Jr Dr, Albany, GA 31701
    • Assisted Living
    • Skilled Nursing

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.00·(2)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      3.0
    • Amenities

      3.0
    • Value

      3.0

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    Location

    Pines Personal Care Home is located at 2121 Martin Luther King Jr Dr, Albany, GA, 31701.

    About Pines Personal Care Home

    Pines Personal Care Home sits at 2121-C Martin Luther King Jr Drive in Albany, GA, and offers assisted living, independent living, nursing home, and memory care services in a medium-sized, home-like setting because the goal is to make residents feel safe and comfortable while professional staff provide care as needed, day and night, and you can really see how they put care plans together for each person, taking privacy seriously and often checking in with families about what's working and what needs tweaking so everyone can feel heard. There's a big focus on safety here, from the emergency alert systems to all the handicap-friendly details, and you'll find things like walking paths, gardens, and plenty of common rooms-like an arts room, a game room, and a big dining hall where friends can share meals-and since they do all-day, restaurant-style dining, folks with allergies or diabetes can get the food that's right for them. Pines Personal Care Home has accommodation options to fit different needs and budgets, with studio and single rooms, two-bedrooms, memory care studios, and both semi-private and private nursing rooms, and the monthly rates run from about $1,500 for an assisted living studio up to $8,000 for private nursing care, though there are also other fees tied to care levels and move-in. There's help available for daily things like dressing, bathing, toileting, walking, and grooming, and they also give medication help and wound care, have nurses and podiatry visits, support those with diabetes, and bring in occupational therapists when needed, plus transportation for doctor trips or social outings. Inside, residents can use wifi, cable TV, washers, and dryers, and the building's got sprinklers in case of fire; there's also a barber and salon, a fitness center, and community-sponsored activities like arts classes, movie nights, shopping trips, and onsite and offsite devotional gatherings, so people can stay as active or social as they want. Staff are ready 24 hours a day to help with emergencies, and there's move-in help to make joining the community easier, and families are encouraged to schedule tours, assessments, or consultations so they can get a clear understanding of what life's like at Pines Personal Care Home. Residents pay privately or use social security or veterans' benefits, and every service is delivered with a focus on respect, kindness, and meeting each person at their own level, which is important in a place that values comfort, safety, and real connection between people.

    People often ask...

    Pines Personal Care Home offers assisted living, board and care, and skilled nursing.

    There are 6 photos of Pines Personal Care Home on Mirador.

    The full address for this community is 2121 Martin Luther King Jr Dr, Albany, GA 31701.

    No, Pines Personal Care Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Georgia, the Department of Community Health's Healthcare Facility Regulation division licenses personal care homes and assisted living communities and posts their health and complaint surveys.

    License numberPCH001685
    StatusActive
    Facility typePersonal Care Home
    Capacity24 residents
    LicenseeMs SANDRA MEADOWS
    EffectiveJune 4th, 2004

    Inspection Reports

    74

    Reports

    2

    Type A Citations

    0

    Type B Citations

    35

    Complaints

    9

    Years

    17 Aug 2026Monitoring
    Found a late submission of the plan of correction. The submission was not received within the required timeframe.
    • 111-8-62-.11(2)Home Accountability and Inspections
    11 Aug 2026Complaint
    Investigated a sudden adverse change in a resident's condition and found failure to address needs and notify a representative after a fall.
    • 111-8-62-.26(1)Procedures for Change in Resident Condition
    04 Aug 2026Revisit
    Found no deficiencies. The visit resulted in no rule violations being cited.
    02 Jul 2026Complaint
    Found no deficiencies. An onsite visit occurred on 2026-06-26.
    28 May 2026Licensure
    Identified deficiencies in background checks for direct access staff and in medication storage security; GCHEXS checks were not completed for three sampled employees, and medications were not securely locked.
    • 111-8-62-.09(9)Criminal History Background Check for Direct Employees
    • —Storage of Medications
    27 May 2026Complaint
    Investigated found that satisfactory criminal history background checks were not completed for direct access staff prior to hire, and staff were observed providing care before checks were finished.
    • 111-8-62-.09(9)Criminal History Background Checks for Employees
    20 May 2026Complaint
    Found deficiencies related to door design in resident rooms and 24-hour meal menu posting.
    • 111-8-62-.12(6)(g)Home Design Requirements
    • 111-8-62-.21(8)Nutrition
    12 May 2026Complaint
    Identified deficiencies in 24-hour on-site staffing coverage, discharge room cleaning, and bathroom maintenance.
    • 111-8-62-.10(1)(b)Staffing requirements
    • 111-8-62-.12(6)(i)Discharged resident room cleaning
    • 111-8-62-.12(7)(f)Bathroom plumbing fixtures maintenance and sanitation
    09 Apr 2026Licensure
    Found no deficiencies. The review concluded with no violations cited.
    23 Feb 2026Complaint
    Found deficiencies in updating medication administration records and in requiring proper orders for all medications, leading to discrepancies between administration and documentation and lack of on-file medical orders for certain doses.
    • —Maintaining Records on Med Assist & Admn.
    • —Orders Required for All Medications.
    29 Jan 2026Complaint
    Identified deficiencies in workforce training, background checks, and resident file maintenance.
    • 111-8-62-.09(5)Workforce Qualifications and Training
    • 111-8-62-.09(9)Criminal History Background Checks for Direct Employees
    • 111-8-62-.24(1)Resident Files
    19 Dec 2025Complaint
    Identified multiple deficiencies in staff training and health records, including missing first aid/CPR training, inadequate supervision, and absent health clearances and fingerprint checks.
    • 111-8-62-.09(2)(a)Emergency first aid training
    • 111-8-62-.09(2)(b)CPR certification and competency
    • 111-8-62-.09(3)Adequate supervision with trained staff present
    • 111-8-62-.09(6)TB screening and physical examination; health records
    • 111-8-62-.09(11)(a)Fingerprint record checks
    17 Sept 2025Complaint
    Found no deficiencies; no rule violations were cited after the visit.
    16 Sept 2025Revisit
    Concluded no deficiencies after the follow-up visit. No rule violations were cited.
    26 Aug 2025Complaint
    Identified deficiencies in staff physical exams, MAR updates, and criminal background checks.
    • 111-8-62-.09(11)(b)Workforce Qualifications And Training
    • —Maintaining Records on Med Assist & Admn.
    • —Criminal background checks
    09 Jun 2025Revisit
    Found that medication administration records were not updated for four residents each time medications were offered or taken, with missing May 2025 entries and June 2025 MARs not onsite.
    • —Maintaining Records on Medication Administration
    15 Apr 2025Complaint
    Found no deficiencies.
    06 Mar 2025Licensure
    Found no deficiencies.
    26 Feb 2025Complaint
    Found no deficiencies.
    11 Oct 2024Complaint
    Investigated and found missing criminal background checks for two direct care staff.
    • 111-8-12-.05(1)(d)Records Check Application
    09 Sept 2024Complaint
    Found that a resident needing memory care was admitted without a certified memory care unit and with insufficient supervision, leading to wandering and a missing resident.
    • Type A111-8-62-.15(2)Admission
    • Type A111-8-62-.25(1)(a)Supporting Residents' Rights
    06 Aug 2024Inspection
    Identified failures to update the MAR for a medication and to obtain timely refills, causing gaps in routine dosing for a resident.
    • —Maintaining Records on Med Admin & Admn.
    • —Timely Management of Medication Procurement
    01 Jul 2024Inspection
    Investigated a complaint and found no deficiencies.
    04 Jun 2024Complaint
    Investigated identified deficiencies in medication management and administration, including untimely refills and multiple missed or undocumented doses for residents.
    • —Maintaining Records on Med Assist & Admin Refills
    • 111-8-62-.25(1)(a)Supporting Residents' Rights
    04 Jun 2024Complaint
    Found no deficiencies.
    28 May 2024Inspection
    Found CPR training not current for some staff, insufficient activities for residents, MAR updates lacking, and delays in medication refills, leading to multiple deficiencies.
    • 111-8-62-.09(2)(b)Workforce Qualifications and Training
    • 111-8-62-.17(2)Services
    • —Maintaining Records on Med Admin & Admn.
    • —Timely Management of Medication Procurement
    04 Apr 2024Inspection
    Identified a lack of privacy for bathrooms due to a shower curtain in the doorway instead of a door.
    • 111-8-62-.12(7)(e)Home Design Requirements
    19 Mar 2024Inspection
    Identified several deficiencies across staff training, privacy, maintenance, fire safety, and medication management. Gaps included CPR certification, training hours, bathroom privacy, plumbing maintenance, fire drill compliance, MAR updates, and timely medication refills.
    • 111-8-62-.09(2)(b)Cardiopulmonary resuscitation certification
    • —Workforce Qualifications and Training
    • 111-8-62-.12(7)(e)Toilets, bathtubs and showers must provide for individual privacy
    • 111-8-62-.12(7)(f)All plumbing and bathroom fixtures must be maintained in good working order
    • 111-8-62-.12(8)(b)Flooring must be intact and secure; remove hazards
    • 111-8-62-.13(1)Fire and safety standards compliance; fire drills
    • —Maintaining Records on Med Assist & Admn.
    • —Timely Management of Medication Procurement
    22 Nov 2023Inspection
    Found that one resident was bedbound and could not evacuate in an emergency, with no plan in place to evacuate.
    • 111-8-62-.15(1)(b)Admission
    31 Oct 2023Complaint
    Found deficiencies in staff competency documentation and MAR records, including missing initial competency reviews for an unlicensed staff member and incomplete medication administration records for residents.
    • 111-8-62-.09(11)(f)Workforce Qualifications And Training
    • 111-8-62-.20(8)(e)Maintaining Records on Med Assist & Admn.
    • 111-8-62-.20(8)(e)Maintaining Records on Med Assist & Admn.
    17 Aug 2023Complaint
    Identified missing staff and resident files during review, indicating lapses in documentation.
    • —Employee records maintained
    • —Resident records maintained
    15 Aug 2023Complaint
    Found no deficiencies. No rule violations were cited.
    19 Apr 2023Inspection
    Identified multiple deficiencies: fire extinguishers not properly maintained or accessible; medication competency records missing; medications not securely stored; and improper disposal of expired meds.
    • —Fire extinguisher maintenance and placement
    • —Medication skill competency determinations
    • —Medication storage and access
    • —Disposal of unused medications
    19 Apr 2023Complaint
    Identified multiple deficiencies in safety and medication management. These included outdated fire extinguishers, no documented annual medication skill competency determinations, unsecured medications, and improper disposal of expired meds.
    • —
    • —
    • —
    • —
    16 Mar 2023Inspection
    Found no deficiencies during the survey.
    07 Mar 2023Complaint
    Found that one resident's right to make choices about significant aspects of life, including meals and beverages, was not upheld. Interviews indicated the resident was served a dinner they did not request and tea was denied in favor of water.
    • —Right to make choices about significant aspects of life
    07 Mar 2023Complaint
    Found no deficiencies.
    09 Feb 2023Complaint
    Identified multiple deficiencies related to resident safety and nutrition, including unsecured room doors, an unapproved space heater, an inaudible doorbell, and inadequate meals with missing snacks.
    • —Unsecured doors/ lack of doorknobs on resident room doors
    • —Written approval for space heater from fire safety authority
    • —Doorbell not audible to staff inside the building
    • —Inadequate meals and snacks; nutrition not adequate
    02 Feb 2023Complaint
    Found no deficiencies. Investigated two intake concerns and found no rule violations.
    11 Jan 2023Inspection
    Found no deficiencies.
    18 Oct 2022Complaint
    Found that meals were not well-balanced or sufficient in quantity for at least one resident; a resident with diabetes reported the food was not served cold and ate the same meals as others.
    • —
    07 Sept 2022Complaint
    Found deficiencies in furnishings maintenance, lighting, resident dignity, adverse change notification, and incident record-keeping.
    • —Furnishings maintained in good condition
    • —Working lighting fixtures
    • —Respect and dignity for residents
    • —Adverse change in resident condition and notification
    31 Aug 2022Inspection
    Found no deficiencies. The investigation concluded with no rule violations cited.
    04 Aug 2022Complaint
    Found no deficiencies.
    24 Jun 2022Complaint
    Found no deficiencies during the on-site survey completed on 2022-06-24.
    13 Jun 2022Complaint
    Found no deficiencies.
    01 Jun 2022Inspection
    Identified violations in fire safety, extinguisher maintenance, mold in a closet, and residents' personal needs allowances. These issues point to multiple areas needing correction.
    • —Fire safety compliance
    • —Fire extinguisher annual inspection
    • —Mold and wall maintenance
    • —Resident personal needs allowance
    01 Dec 2021Inspection
    Cited deficiencies in annual staff training and fire extinguisher maintenance. Three sampled staff lacked the required sixteen hours of training per year, and at least one five-pound ABC extinguisher had not been checked annually.
    • —Annual training hours for direct care staff
    • —Fire extinguisher maintenance and annual check
    18 Oct 2021Complaint
    Found no deficiencies. The investigation determined the residents named in the intakes were not residents at the site, and the staff named were not staff at the site.
    04 Oct 2021Inspection
    Found no deficiencies.
    31 Aug 2021Inspection
    Investigated intake GA00216528 and found no rule violations.
    27 May 2021Inspection
    Found no deficiencies.
    27 May 2021Inspection
    Found no deficiencies during the change of ownership initial inspection.
    20 Apr 2020Complaint
    Investigated a complaint intake and found no deficiencies.
    27 Feb 2020Inspection
    Found no deficiencies. No violations cited.
    27 Jan 2020Follow-Up
    Identified a ceiling in poor repair with a large brown stain and sagging.
    • 111-8-62-.13(6)Physical Plant Health and Safety Standards.
    27 Dec 2019Inspection
    Found no deficiencies. No rules were cited.
    29 Oct 2019Complaint
    Found ceilings not kept in good repair; observed a large brown stain with sagging between rooms and no leaks reported by staff or residents.
    • 111-8-62-.13(6)Physical Plant Health and Safety Standards.
    29 Oct 2019Inspection
    Found no deficiencies.
    11 Jul 2019Inspection
    Investigated found that a resident who could not self-preserve with minimal assistance was admitted and a waiver was not completed; a resident was observed sleeping in bed during a tour.
    • 111-8-62-.15(1)(b)Admission
    08 May 2019Inspection
    Identified deficiencies in staff training hours and in admitting only ambulatory residents capable of self-preservation.
    • 111-8-62-.09(5)Workforce Qualifications and Training
    • 111-8-62-.15(1)(b)Admission
    08 May 2019Inspection
    Found no deficiencies. No violations were cited.
    01 Nov 2018Inspection
    Determined that one resident who could not ambulate was admitted and retained as ambulatory with minimal assistance. Observed the resident supine in bed and learned staff planned to apply for a waiver.
    • 111-8-62-.15(1)(b)Admission
    01 Aug 2018Inspection
    Found that a non-ambulatory resident was being pushed in a wheelchair, indicating failure to admit and retain only ambulatory residents capable of self-preservation with minimal assistance.
    • 111-8-62-.15(1)(b)Admission
    22 May 2018Inspection
    Identified missing evidence of trainings and competency determinations for one staff member, including no documented medication training.
    • 111-8-62-.09(11)(c)Workforce Qualifications And Training
    22 May 2018Inspection
    Identified lack of required training documentation and expired CPR/First Aid certifications for at least one staff member.
    • 111-8-62-.09(11)(c)Workforce Qualifications And Training
    31 Oct 2017Complaint
    Determined that no deficiencies were found related to the investigated complaint.
    27 Sept 2017Complaint
    Investigated the complaint and found no deficiencies.
    16 Aug 2017Inspection
    Found deficiencies in fire safety drills and admission practices, including inadequate fire drills, retaining potentially non-ambulatory residents, and missing up-to-date physical examinations prior to admission.
    • 111-8-62-.13(1)Physical Plant Health and Safety Standards
    • 111-8-62-.15(1)(b)Admission - ambulatory status
    • 111-8-62-.15(3)Admission - physical examination prior to admission
    16 Aug 2017Inspection
    Determined that a resident who could not self-preserve a wheelchair remained admitted, violating the rule that admissions be limited to ambulatory residents capable of self-preservation with minimal assistance.
    • 111-8-62-.15(1)(b)Admission
    01 May 2017Inspection
    Concluded no deficiencies were identified.
    08 Feb 2017Inspection
    Found deficiencies in staff training hours and timely medication refills.
    • 111-8-62-.09(5)Workforce Qualifications and Training
    • 111-8-62-.20(5)(e)Medications
    08 Feb 2017Inspection
    Identified deficiencies related to delayed refills of PRN medications and failure to report an unanticipated death. Findings showed a PRN clonazepam was not available when needed and an unanticipated death was not reported.
    • 111-8-62-.20(5)(e)Medications
    • 111-8-62-.30(2)(a)Reporting
    30 Jan 2017Complaint
    Investigated a complaint and found no violations.

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