Covenant Living at Windsor Park

    124 Windsor Park Dr, Carol Stream, IL 60188
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Kind responsive staff beautiful campus

    I placed my parents here and have been very pleased. The staff - from nurses to administration and sales - are kind, responsive and went above and beyond to coordinate care so Mom and Dad could be together and enjoy shared dining. Beautiful, well-maintained campus with lots of activities, excellent dining options, multiple levels of care and a seamless, reassuring transition. I highly recommend this welcoming, resident-centered community.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.20·(65)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.0
    • Meals

      4.4
    • Amenities

      4.6
    • Value

      4.1

    Pros

    • Well-maintained campus and landscaped grounds
    • Scenic lakefront and walking paths
    • Variety of housing options (towers, townhomes, condos)
    • Continuum of care from independent living to memory and skilled nursing
    • Extensive daily activities and clubs
    • Robust travel and transportation program
    • Multiple on-site dining venues
    • High-quality dining and diverse menus
    • Strong rehabilitation and therapy services
    • Helpful, personable, and dedicated staff culture
    • Active resident social life and friendships
    • Wide range of amenities (library, fitness center, woodworking shop, computer rooms)
    • In-unit laundry and modern appliances
    • Pre-move coordination and concierge services
    • Inclusive pricing options and lifetime money-guarantee
    • Regular maintenance and facility updates
    • Faith-based programming and spiritual activities
    • Apartment safety features (emergency pull cords, call systems)

    Cons

    • High entrance fees and rising monthly costs
    • Accumulating ancillary charges and limited fee transparency
    • Variable dining consistency across meals and venues
    • Inconsistent emergency response times
    • Staffing variability affecting responsiveness and bedside availability
    • Gaps in clinical oversight and rehabilitation coordination
    • Communication and administrative transparency gaps
    • Front-desk and security procedural weaknesses
    • Occasional cleanliness and maintenance inconsistencies
    • Social integration barriers and resident cliques
    • Distance from some family networks and metropolitan centers

    Summary of reviews

    Covenant Living at Windsor Park is consistently described as a well-maintained, park-like campus offering a broad continuum of living options and on-site services. The grounds, lakefront views, walking paths and varied housing types (high-rise towers, townhomes and renovated condos) are frequent points of praise. The community provides a wide array of amenities — multiple dining venues, libraries, fitness and therapy spaces, woodworking and arts rooms, transportation for trips, and pre-move coordination — that support an active independent-living lifestyle.

    Care and staffing receive many favorable comments: reviewers highlight capable rehabilitation therapists, caring nursing teams, responsive front-line staff and a staff culture that families find helpful and compassionate. That said, there is also a recurring pattern of variability in direct-care responsiveness. Reviews indicate inconsistent emergency response times and occasional gaps in clinical coordination, including aspects of rehabilitation placement and medical-device or medication practices. Prospective families should ask for current staffing ratios, response-time metrics and clinical oversight procedures when evaluating the community.

    Dining and activities are strong selling points. The campus offers multiple on-site dining choices with generally positive reports about meal quality and variety, along with an extensive calendar of activities: choirs, fitness classes, volunteer opportunities, travel/bus trips, arts programs and support groups. These programs support sociability and many residents report forming close friendships. At the same time, reviewers note dining consistency can vary and that social cliques may make integration more challenging for some newcomers.

    Operationally the facility is well appointed and regularly maintained, with in-unit laundry, modern appliances and visible investments in common areas. However, cost is an important consideration: buyers cite substantial entrance fees, rising maintenance charges and ancillary costs that can accumulate over time. Administrative transparency and communication are another area to review carefully — some families describe delays or unclear information regarding inspections, billing details and admission/rehab decisions. A few comments also point to front-desk and security procedural weaknesses, including wayfinding and emergency-access signage.

    Overall, Windsor Park presents as a high-amenity, well-staffed campus with a strong activity program and an established continuum of care. The dominant strengths are the environment, breadth of services and many praised staff interactions. Important evaluation steps for prospective residents and families are to review fee schedules in detail, verify clinical and emergency-response processes, confirm rehabilitation-admission policies, and sample dining and activities during a visit to ensure operational consistency matches expectations.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Covenant Living at Windsor Park

    Covenant Living at Windsor Park is located at 124 Windsor Park Dr, Carol Stream, IL, 60188.

    About Covenant Living at Windsor Park

    Covenant Living at Windsor Park sits on a 60-acre campus in Carol Stream, Illinois, where the lawns stay tidy and there are trees, flowers, and even five fish-stocked lakes, so the place feels peaceful and open, like a country club, and you'll find all sorts of housing choices, from one-bedroom and two-bedroom places to studios and duplex homes, all with outdoor spaces and maintenance taken care of so folks don't have to worry about yard work or repairs. Residents get all-inclusive options for independent living, assisted living, memory care, skilled nursing, and rehab, with both short and long stays, so whether someone's looking for a little help or needs care after a hospital stay, they're covered.

    There's a focus on health and support, with nurses and staff always around since the place is open 24 hours, and you'll find programs for memory care, diabetic care, incontinence care, non-ambulatory care, and respite care when families need a break. Hartwell House offers assisted living with 24-hour care, help with daily needs, medication checks, and weekly housekeeping and linens, while the AmpUpJohnson Health Care Center features skilled nursing and specialized rehab, including physical and occupational therapies both for people living there and those coming in for outpatient care, and they do accept Medicare and work with managed care and Medicare Advantage programs.

    Residents can pick from several floor plans, and there's a sample apartment to check out if you want to see what living there looks like. The place tries to be comfortable and easy, with features like individually controlled heating and air, cable TV, private mailboxes, and private phones, plus there are pet-friendly policies if someone wants their cat or dog to come with. Dining's flexible, with nutritious meals made from quality ingredients served in restaurants and at The Grill for something more casual, and there's a big range of activities, both on and off site, so people can join in worship, learning, discussion groups, Bible studies, craft classes, and social events, with the Your Day Your Way schedule so everyone can pick what they want that day, and the LifeConnect wellness program and Covenant Learning series bring more chances to learn, connect, and stay sharp.

    There are unique spaces like a woodshop for hands-on projects, a walking path around the community, and The Centrum, which serves as a main gathering spot for residents. Residents say the staff are helpful, kind, and joyful, and reviews on activities and friendliness are high, with the community earning Best of Senior Living awards. Security, maintenance, transportation, and parking are provided, and the campus stays self-contained but has shops, entertainment, and parks nearby if you want to go out. Folks interested in faith-based living have access to worship, pastoral care, and dedicated support from the Church & Community Relations Coordinator Bunny Mirrilees, who keeps strong ties with nearby churches and groups, and there are regular on-site and off-site devotional gatherings too.

    Every level of care is covered, and the place runs as a not-for-profit with a mission to provide a safe home, full wellness, and healthcare for life, so you'll find dedicated staff like Sales Director Janet Cannon and Marketing Assistant Liz Silva helping answer questions, and a FAQ section or video tours available for those wanting to know the details before moving in. Many residents enjoy staying busy and engaged, joining social, cultural, and learning events, and the campus, while peaceful and quiet, is close to all the things that make day-to-day living easy and pleasant. With a rating of 4.4 from 36 reviews, Covenant Living at Windsor Park draws people looking for support, activity, and a steady, comfortable environment in their retirement years, right at 124 Windsor Park Dr. in Carol Stream.

    People often ask...

    Covenant Living at Windsor Park offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

    There are 24 photos of Covenant Living at Windsor Park on Mirador.

    Yes, Covenant Living at Windsor Park allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 124 Windsor Park Dr, Carol Stream, IL 60188.

    No, Covenant Living at Windsor Park does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Illinois, the Department of Public Health licenses assisted living and long-term care facilities, running annual licensure surveys and investigating complaints and reported incidents.

    License numbera1w3d000000J2ktAAC
    StatusActive
    Facility typeAssisted Living/shared Housing Establishment
    Capacity72 residents
    LicenseeCOVENANT LIVING AT WINDSOR PARK
    EffectiveJuly 17th, 2024
    ExpiresJuly 17th, 2025
    View the official license record

    Inspection Reports

    1

    Reports

    2

    Citations

    1

    Complaints

    1

    Years

    28 Jul 2025Complaint
    Found deficiencies in initial health evaluations and an expired license; TB testing timing did not meet requirements and the license was expired.
    • 295.3030Initial Health Evaluation for Direct Care and Food Service Employees
    • 295.400License Requirement

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Covenant Living at Windsor Park. The information above has not been verified or approved by the owner or operator. For exact information, please contact Covenant Living at Windsor Park directly. There is no cost for this service. We are compensated by the community you select.

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