Magnolia Senior Living

    10 N Washington St, Hinsdale, IL, 60521
    4.1 · 93 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Beautiful facility serious clinical concerns

    I fell for the beautiful, boutique Hinsdale setting - lovely patios, gardens, movie room, salon, active programs and many warm, attentive front-line staff. But my experience exposed serious clinical and management problems: inconsistent nursing, delayed and sloppy medication, reports of bedsores/malnutrition, an influenza outbreak, dirty/memory-care areas, and high staff/leadership turnover with poor family communication. Food, activities and concierge service were often excellent, yet uneven and undermined by frequent staffing changes and a sales-forward culture. Bottom line: gorgeous place with great amenities and kind people, but I would be cautious and verify nursing, cleaning and staffing stability before committing.

    Pricing

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    Amenities

    4.12 · 93 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      3.7
    • Amenities

      4.1
    • Value

      2.0

    Location

    Map showing location of Magnolia Senior Living

    About Magnolia Senior Living

    Magnolia Senior Living, part of Magnolia Dial Senior Living in Hinsdale, Illinois, provides a mix of independent living, assisted living, memory care, skilled nursing, and continuing care retirement community services, and right now the place is temporarily closed for renovation because they're updating things like the apartments, heating and cooling, common areas, and even adding a new multi-purpose theater, so when it reopens there'll be fresh finishes and more modern amenities, but the basics stay the same-they offer studio, one-bedroom, and two-bedroom apartments, some of which are garden level or have walk-in closets and accessible showers, and everything's made to be handy for people with mobility issues. There are 69 units in all, so it's not too big, not too small, and the general feel has always been cozy and homey, with areas designed so folks feel safe and comfortable whether they're in independent living, assisted living, or the special memory care building, and there's even space for residents who need more skilled nursing or plan to stay as they age-in-place and need more care over time.

    The staff includes nurses and service staff on-site around the clock, and residents get help with things like bathing, dressing, grooming, medication management, and other daily activities, with extra help for memory care and complex needs, even including care for people prone to wandering, incontinence, or difficult behaviors, and they can manage diabetes care as well, plus there are reminders for medications and a nurse oversees wellness plans, checking on health regularly. There's a professional chef who prepares three meals a day and makes sure meals work for different diets such as low-sodium or low-sugar, and you get choices from international cuisine, with options for restaurant-style dining, room service, private dining for events, and even snacks or coffee and tea right in the room, meanwhile, there's a bar, tearoom, and bistro, plus a special party room you can reserve if you want to celebrate with family.

    There are weekly housekeeping and laundry services, fresh linens, and internet throughout, and if you need appointments or shopping, the staff helps schedule rides or provides transportation, which comes at a small cost sometimes, but there's parking if you have a car and the building sits close to local buslines for convenience. The grounds are landscaped, so you'll find garden beds, patios, walking paths, an atrium, outdoor dining areas for the summer, and an enclosed courtyard, which are all pet-friendly so you can have your cat or dog with you, and some staff will help with pet care.

    Inside, residents have access to things like a beauty salon, barber shop, fitness center, library, movie room, music lounge with a piano, computer room, café, and plenty of indoor and outdoor sitting areas with fireplaces in the common spaces, and there's a variety of social activities-art and cooking classes, fitness programs like stretching, yoga or Wii bowling, game nights, movie nights, happy hour at the cocktail bar, gardening clubs, educational speakers, outings, and even special programs for people with dementia, plus devotional services, visits from chaplains and priests, and transportation to religious services nearby so spiritual needs are met, and all programs are led by a full-time activities director and trained staff who keep things safe and engaging.

    The building is licensed, has strong Wi-Fi, and is designed with features like wheelchair accessible showers or ground-floor units for safety and ease, plus there's a system in place for memory care that uses bracelets to make sure residents don't wander off, and staff have special training to handle Alzheimer's or other memory impairments, so families can feel a bit more peace of mind. Pricing depends on room type, and people can choose between private or semi-private accommodations, with the option to try respite care for short-term stays or hospice support if needed, and Magnolia Senior Living has even picked up some awards for resident and family satisfaction in the past, which says something. Overall, Magnolia Senior Living stays focused on keeping a comfortable, safe, and welcoming place for seniors with plenty of help, good food, and activities, while making sure their changing needs are met year after year.

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