Bethany Heights

    11 Elliott St, Council Bluffs, IA 51503
    • Independent Living
    • Assisted Living

    Knowledgeable staff clean homey atmosphere

    I toured the facility and was impressed by the knowledgeable, friendly, professional, and thoughtful staff and the very clean, well-maintained building. My studio was a good size and felt homey, the menu looked filling, and there were plenty of activities (crafts, outings, puzzles, card games); it's pet-friendly and even has a beauty salon. Residents spoke highly of it and the overall atmosphere was restful and soothing - I would definitely recommend it.

    Loved one of resident
    Jul 2026

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    Reviews

    5.00·(2)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      5.0

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    Location

    Map showing location of Bethany Heights

    Bethany Heights is located at 11 Elliott St, Council Bluffs, IA, 51503.

    About Bethany Heights

    Bethany Heights is an assisted living facility with 120 beds, licensed under S0268, and they keep staff available around the clock for residents. Folks living there get help with daily activities like bathing, grooming, and taking medicine, and if anyone needs more care, there's personalized nursing care and on-site therapy-physical, occupational, and speech-right in the building. The place has assisted living apartments, and all the housekeeping, laundry, utilities, and basic Cox cable are included, so people don't have to worry much about those chores, and there's free Wi-Fi everywhere. Bethany Heights serves three meals a day; breakfast, lunch, and a restaurant-style dinner, and the staff puts together social and recreational activities for residents. They have plenty of common spaces, like a living room with a big-screen TV, fireside room, billiards room, library with computer and internet access, a fitness room, and a community room, and outside there are landscaped courtyards for fresh air. The place has a faith-based environment, with a full-time Chaplain, and everyone from any faith is welcome. There's Sunday van service to church, regular van transportation, and an emergency pendant system for responding quickly. Extra services, for a fee, include guest meals, meal trays to rooms, beauty or barber services, more housekeeping, garage parking, phone service, and more personal nursing care if folks need it. Bethany Heights also offers short-term stays for people who need help recovering from illness and provides Alzheimer's care. The community aims to meet physical, mental, emotional, social, and spiritual needs, and tries to make care centered on each person with programs that give residents meaning and dignity. Residents' care is based on Christian Mission but all are welcome, and the whole place runs as a non-profit.

    People often ask...

    Bethany Heights offers independent living and assisted living.

    The full address for this community is 11 Elliott St, Council Bluffs, IA 51503.

    No, Bethany Heights does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Iowa, the Department of Inspections, Appeals & Licensing licenses assisted living and long-term care programs, conducting recertification visits and complaint investigations.

    License number2681
    StatusActive
    Facility typeAssisted Living Programs for People with Dementia
    Capacity120 residents
    EffectiveFebruary 25th, 2026
    ExpiresFebruary 25th, 2028
    View the official license record

    Inspection Reports

    15

    Reports

    15

    Citations

    6

    Complaints

    18

    Years

    07 Apr 2025Complaint
    Concluded no deficiencies cited. The program met criteria for dementia-focused certification across the last two recertification visits.
    17 Oct 2023Complaint
    Found that staff had not received required training on safe food handling and sanitation before serving food, with two staff lacking training.
    • 481-69.28(5)Food Service
    02 Feb 2023Complaint
    Identified multiple deficiencies related to tenant evaluations, elopement procedures, admission retention criteria, and nurse reviews.
    • 481-69.22(3)Evaluation of Tenant
    • 481-67.2(3)Program Policies and Procedures
    • 481-69.23(1)bCriteria for Admission / Retention of Tenants
    • 481-69.27(1)cNurse Review
    29 Mar 2022Complaint
    Found no deficiencies.
    03 Mar 2020Renewal
    Identified a deficiency in dementia-specific education for personnel; a direct-care staff member did not receive eight hours annually.
    • 481-69.30(3)aDementia-Specific Education for Personnel
    07 Feb 2018Incident
    Found no deficiencies during the recertification visit and related investigation.
    22 Feb 2017Incident
    Determined that staff did not follow the medication administration policy, leading to a tenant receiving another tenant's medications.
    • 481-67.2Program policies and procedures (including incident reporting)
    13 Apr 2016Renewal
    Investigated the recertification and found no regulatory insufficiencies cited.
    15 Sept 2015Complaint
    Investigated the complaint and found no regulatory insufficiencies.
    07 Aug 2014Renewal
    Identified regulatory insufficiencies in tenant health evaluations, service plans, and reviews, including failures to timely assess health status and to maintain updated, individualized service plans.
    • IAC r. 481-69.22(2)Evaluation of Tenant Health Status
    • IAC r. 481-69.22(1)-(2) and 481-69.26(1)Service Plan Individualization and Updates
    • IAC r. 481-69.22(2)Nurse Review for Changes in Condition
    • IAC r. 481-69.26(1)Annual Update of Service Plans
    25 Feb 2013Complaint
    Investigated a complaint alleging staff theft from a tenant and improper handling of gifts; found policy and procedure gaps and staff conduct concerns, with no regulatory insufficiencies noted.
    06 Sept 2012Incident
    Investigated a complaint and identified a regulatory insufficiency related to tenant health/status evaluations and service monitoring.
    • IAC 481-69.22(2)Regulatory Insufficiency
    13 Dec 2011Incident
    Identified regulatory insufficiencies related to staffing levels and the timing of tenant evaluations.
    • IAC r. 481-69.22(2)Staffing adequacy
    • IAC r. 481-69.27(3)Tenant health status evaluation timing
    08 Nov 2011Renewal
    Concluded no regulatory insufficiencies during this recertification period.
    26 Jun 2008Initial
    Investigated found a regulatory insufficiency due to missing annual in-service training on food protection for staff responsible for preparing or serving food, with documentation gaps for some personnel.
    • 321 IAC 25.32(5)Regulatory Insufficiency

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Bethany Heights. The information above has not been verified or approved by the owner or operator. For exact information, please contact Bethany Heights directly. There is no cost for this service. We are compensated by the community you select.

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