Charter Senior Living of Annapolis

    2717 Riva Rd, Annapolis, MD 21401
    • Assisted Living
    • Memory Care

    Compassionate, clean, safe memory care

    My mother moved into the memory-care community and we're very pleased - the staff are caring, knowledgeable, and responsive, and the move-in/transition was smooth. The facility is beautifully renovated, spotless, dementia-friendly with lovely grounds, outdoor walking areas and cozy cottage kitchens, and there are engaging activities and delicious meals. She's happy and safe, and I'd recommend this welcoming, professional team for memory-care needs.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.51·(120)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.4
    • Meals

      4.1
    • Amenities

      4.5
    • Value

      2.7

    Pros

    • Dedicated memory-care model
    • Dementia-friendly facility layout (walking corridors, quadrant privacy)
    • Compassionate and attentive frontline staff
    • Experienced nursing and wellness personnel
    • On-site medical and hospice coordination
    • Furnished, tastefully renovated living spaces
    • Secure, fenced outdoor walking areas and courtyard
    • Cottage-style kitchens and family gathering spaces
    • Robust activities program (themed events, SPARK support)
    • High-quality, chef-driven dining
    • Family engagement programs and in-service education
    • Supportive admissions and smooth transition process
    • Respite and short-stay options available
    • Salon and personal-care amenities
    • Home-like atmosphere and general cleanliness

    Cons

    • Chronic understaffing and high frontline turnover
    • Insufficient dementia-specific training among some aides
    • Overnight coverage gaps requiring supplemental private-duty care
    • Inconsistent medication-administration and clinical responsiveness
    • Irregular personal-care delivery (toileting, bathing, laundry)
    • Variable family communication and care coordination
    • High out-of-pocket costs and supplemental fee structure
    • Maintenance and sanitation lapses in some common areas
    • Management continuity and leadership variability

    Summary of reviews

    Charter Senior Living of Annapolis presents as a purpose-built, memory-care community with many features families commonly seek for residents with dementia. The facility is described as 100% memory care, with a dementia-friendly layout that includes long walking corridors, quadrant-style privacy, cottage-style kitchens, multiple sitting rooms and media spaces, a salon, and secure outdoor areas for walking and gathering. Multiple accounts praise furnished, tastefully renovated common areas and private rooms, a home-like atmosphere, and visible improvements to grounds and décor.

    Care quality and staff performance are mixed but show notable strengths. Numerous families and visitors describe compassionate, attentive frontline caregivers and strong nursing and wellness personnel; named staff and care coordinators have been singled out for effective transitions and individualized attention. On-site medical services and hospice coordination are also highlighted, and many reviews underscore smooth admissions, helpful admissions staff, and supportive move-in processes. Activities programming—including themed events, SPARK meetings, social opportunities, and family-oriented events—receives consistent positive mention, as do dining and culinary offerings led by a well-regarded chef.

    However, a recurrent pattern in the feedback concerns operational consistency. Staffing stability is a central issue: several accounts point to high turnover among aides and CNAs and to understaffing on certain shifts, particularly overnight. These gaps are associated with families hiring private-duty caregivers for night coverage, and with isolated but serious accounts of delayed medication administration and limited clinical responsiveness during some shifts. Reviewers also describe inconsistencies in personal-care tasks such as toileting, bathing, and laundry scheduling, and note variability in communication between staff and families. Prospective residents should therefore verify current staffing ratios, overnight coverage plans, and medication-administration protocols during a tour.

    Management and leadership appear to have evolved over time; some families praise recent leadership changes and improved coordination, while others cite variability in management responsiveness and inconsistent follow-through on concerns. Cost is another theme: the facility is described as higher-cost relative to alternatives, with supplemental private-duty charges sometimes required to address overnight coverage gaps.

    In summary, Charter Annapolis offers many attributes of a specialized dementia-care community—dedicated memory programming, a purpose-built physical environment, engaged activities, and numerous positive reports of compassionate nursing and caregiving. At the same time, patterns of staffing instability, training variability among some frontline aides, occasional maintenance or sanitation lapses in common areas, and questions about medication and personal-care consistency are important operational considerations. Families considering this community should tour the facility, meet nursing leadership, ask for current staffing ratios by shift, clarify overnight coverage and private-duty policies, and request examples of how the community monitors and remedies care-quality gaps.

    Reviews written on Mirador

    We have no reviews to show about Charter Senior Living of Annapolis.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of Charter Senior Living of Annapolis

    Charter Senior Living of Annapolis is located at 2717 Riva Rd, Annapolis, MD, 21401.

    About Charter Senior Living of Annapolis

    Charter Senior Living of Annapolis sits at the Somerford Place address and offers a warm, welcoming feeling as soon as you step inside, with a secure and homelike environment. The community serves seniors with options for independent living, assisted living, and memory care, so people can get help as their needs change without having to move to a different place. Residents get support for daily activities, like bathing, dressing, and managing medications, and there's staff on duty all day and night, including licensed nurses and memory care-certified associates. The building is purpose-built for seniors, with special design features like secure outdoor courtyards, calming sensory areas, and neighborhoods that help lower confusion, too.

    The community's "Bridge to Rediscovery" and Flourish℠ memory care programs are award-winning, with personalized support for people living with Alzheimer's or other types of dementia. These programs give people daily structure through activities, six enrichment pathways, and therapies meant to raise self-esteem, reduce loneliness, and help with behaviors like wandering or aggression. Memory care here uses technology like alarm bracelets, so people don't get lost, and the team knows how to handle complex care needs, including help for residents who are prone to wandering or acting out physically, plus incontinence and diabetic care.

    Residents get three meals cooked every day by professional chefs, with snacks, restaurant-style dining, and menu options for special diets, like gluten-free, low-sodium, or plant-based plates; room service and guest meals are also available. There's housekeeping, laundry, beauty and barber services, and a library, plus transportation services can be arranged, though there's a cost for trips. The community has private and shared units with their own bathrooms, Wi-Fi, cable TV, emergency call systems, and furnishings if you need them, and you'll find activity spaces, lounges with a fireplace and TV, a residents lounge, and model bedrooms to see.

    Social life is active with games, arts and crafts, music programs, gardening, stretching classes, and brain fitness programs, alongside devotional services for spiritual care. Onsite and visiting healthcare professionals cover everything from podiatry and dentistry to different therapy types, and there's a nurse on staff part-time, plus a medical director and full-time activity director. Residents who need skilled nursing, various levels of care-light, moderate, or heavy-or just a bit of help with reminders and mobility, can find services to fit their needs, and the staff help with mechanical lifts for transferring or standby care.

    Charter Senior Living of Annapolis is licensed (state license number 02AL376) and family owned with over a century's worth of leadership experience in senior housing, and they focus on a mission to enhance the human spirit through care, social engagement, and compassion. The gated property is secure, wheelchair accessible, and designed to welcome visitors at any time, including virtual and in-person tours for families. The team provides support for caregivers, gives resources for families dealing with memory loss, and has programming to help seniors stay connected, independent, and comfortable while aging in place.

    People can explore the beautiful outdoor gardens and walking paths, take part in hobbies, movies, and social outings, and enjoy a friendly, family-style environment that encourages friendships and joyful experiences. Community fees usually start around $5,000 and respite care is available, too, with a daily fee. The community takes many payment types, including checks, credit cards, Medicaid, Medicare, and insurance, making it easier for families to manage costs. Everything here is meant to give seniors a safe, caring, and comfortable place to call home where both health and happiness are a top concern.

    About Charter Senior Living

    Charter Senior Living of Annapolis is managed by Charter Senior Living.

    Founded in 2016 as a family-owned senior living organization, Charter Senior Living has rapidly emerged as a significant player in the American senior care industry. Headquartered in Naperville, Illinois, the company operates more than 61 communities across 15 states, including Connecticut, Massachusetts, Kentucky, Wisconsin, North Carolina, and Illinois. Under the leadership of CEO and co-founder Keven Bennema and his wife Kim, Charter has distinguished itself through a unique hands-on approach where leadership travels in an RV to personally visit communities, embodying their commitment to authentic connection and family-centered care.

    People often ask...

    Charter Senior Living of Annapolis offers competitive pricing, with rates starting at a cost of $6,960 per month.

    Charter Senior Living of Annapolis offers assisted living and memory care.

    There are 68 photos of Charter Senior Living of Annapolis on Mirador.

    The full address for this community is 2717 Riva Rd, Annapolis, MD 21401.

    No, Charter Senior Living of Annapolis does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Maryland, the Department of Health's Office of Health Care Quality licenses assisted living programs and publishes the results of its surveys and complaint investigations.

    License number47
    Facility typeAssisted Living Level 3
    Capacity64 residents
    EffectiveApril 1st, 2001
    Special certificationAlzheimer's Care: Mild, Moderate, Severe
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Charter Senior Living of Annapolis. The information above has not been verified or approved by the owner or operator. For exact information, please contact Charter Senior Living of Annapolis directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 60 facilities$5,813/mo
    2. 46 facilities$5,774/mo
    3. 44 facilities$5,904/mo
    4. 52 facilities$5,925/mo
    5. 78 facilities$5,728/mo
    6. 47 facilities$5,906/mo
    7. 50 facilities$5,869/mo
    8. 30 facilities$6,453/mo
    9. 80 facilities$5,349/mo
    10. 31 facilities$6,099/mo
    11. 53 facilities$5,676/mo
    12. 106 facilities$5,119/mo
    © 2026 Mirador Living