Havenwood Rest Home Inc

Havenwood Rest Home Inc sits at 251 Walnut St. in New Bedford, MA, and folks around here know it as a place that helps a wide range of seniors, as it has 41 beds, runs as a level IV facility, and gets operated by the DiSanti family with Mr. Joseph Di Santi as the administrator, and the place tends to folks who need assisted living, independent living, memory care for those with Alzheimer's or dementia, and even nursing home services. The rooms are shared by two or three people and everyone uses the bathrooms in the common hallways, but the areas feel clean and homely, with a renovated dining space and a spacious TV room for gathering and relaxation, and the staff's got a kind reputation for keeping everything running, including daily laundry and housekeeping. Residents get three meals and snacks each day, and the focus on nutrition shows in how the kitchen staff prepare meals with good ingredients and attention to balanced diets, making sure folks get what they need without a lot of hassle. There's a full set of in-house services too-hairdressing, podiatry, dental, optometry, dietary needs, and even money management or Rep-Payee help if someone agrees to it-plus visits from a primary care doctor twice a year, but staff know how to reach out for medical advice when something comes up and they help with medicines as doctors order them, and they're always around since responsible staff stay at the nurse's station day and night. The facility keeps a non-smoking rule indoors, but lets residents come and go for meals and bedtime as needed. People who need help with bathing, getting dressed, or remembering when to take their medicine will find that's all part of the service plan, and when someone has dementia or another mental health need, the service coordinators and trained aides step in to design just what's needed, explaining things simply and helping with everything from safety to activities that try to engage folks' minds and bodies. Activities run from 9AM to 1PM during the week, and the team sets up outings and recreational programs, some through adult daycare and connections with local places, so folks can keep busy or try something new. There's extra things, like senior transportation if someone needs a ride, and extra programs like the My Adult Behavior and My Senior Care Hub, which help track care and keep families in the loop through family engagement tools and a community information platform-they even use electronic visit verification to keep care organized and clinical care management to make sure nobody's falling through the cracks. Staff handle review checks and there's a way for families to talk to local senior living advisors through the contact service, but even with a high 4.7 rating from a few reviews, the facility isn't on the BBB rolls and hasn't posted any prices publicly, so families have to ask to get a quote and check on availability. Meals, snacks, companion care, respite care, hospice service, household help with cleaning and laundry, scheduled activities, and transportation set the routine, and for residents needing more help, medication reminders and personal hygiene support come as part of the care plan. The home supports both folks who are active and want to keep independent, and those needing more day-to-day hands-on help, and you can sense a culture of friendliness from how residents, staff, and families talk about their visits-with everyone pulling together to make it as comfortable and useful a setting as possible for older adults looking for residential or home care.