Sacred Heart Skilled Nursing & Rehabilitative Care

    359 Summer St, New Bedford, MA 02740
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.57·(23)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.5
    • Meals

      3.5
    • Amenities

      4.0
    • Value

      1.0

    Pros

    • Compassionate, professional staff across care and support departments
    • Consistent family communication and care-team coordination
    • Dietitian-monitored nutrition and rehabilitation support
    • Positive experiences with dementia care
    • Supportive hospice care and family-inclusive end-of-life support
    • Activities that residents enjoy
    • Clean, well-maintained older building
    • Warm, family-like interactions with residents and relatives

    Cons

    • Inconsistent completion of bathing schedules
    • Variable food quality and portion adequacy
    • Inconsistent staff courtesy and communication tone across shifts
    • Resident-room privacy and supervision concerns

    Summary of reviews

    Many detailed accounts describe compassionate care and strong relationships between staff, residents, and families. Families praised communication from nurses, social workers, rehabilitation and activities staff, and other departments, saying they were kept informed about concerns and care needs. Accounts also describe meaningful rehabilitation and nutritional support, including improved mobility and weight recovery, as well as positive experiences in the dementia-care unit. One family described staff as especially supportive during hospice care, including making relatives feel welcome during an emotionally difficult period.

    Dining feedback is mixed. One family valued the generous portions and dietitian monitoring, while other visitors described meals as unappealing or insufficient in quality and quantity. Activities were a positive feature for at least one resident. The building is described as older, but also clean and well maintained; another brief review offered a positive impression of its appearance.

    Concerns focus on the reliability of bathing schedules and on staff communication and courtesy. A few accounts describe interactions with nurses as curt or discourteous, including concerns about a supervisor’s manner and perceived bias. One reviewer also raised concerns about resident-room privacy, supervision, and the response to those concerns. These accounts contrast with numerous positive descriptions of kind, professional staff, suggesting that experiences may vary. One agency worker separately described feeling unsupported during a family medical crisis; the reviews provide limited information about broader staff-management practices.

    Overall, the feedback is polarized: detailed family accounts often express strong confidence in care, communication, rehabilitation, and emotional support, while some critical reviews convey serious dissatisfaction but offer little detail. Prospective families may wish to ask about bathing schedules, meal options and portions, staff coverage across shifts, and how resident privacy concerns are addressed.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Sacred Heart Skilled Nursing & Rehabilitative Care is located at 359 Summer St, New Bedford, MA, 02740.

    About Sacred Heart Skilled Nursing & Rehabilitative Care

    Sacred Heart Skilled Nursing & Rehabilitative Care sits at 359 Summer St. in New Bedford, Massachusetts, and welcomes adult men and women who need skilled nursing or rehab services, whether for a short stay or for long-term support, and you'll find that it serves as both a nursing home and an assisted living facility, providing care for people with physical health conditions and those needing memory care, and there's a focus on dignity, respect, and keeping each person comfortable in a homelike setting, and you find that the approach there cares for the whole person-body, mind, and spirit-with dedicated care teams who know how to help folks with dementia, Alzheimer's, severe illness, or those needing pain relief, plus they provide hospice, palliative care, and respite care for families and caregivers who need a break.

    You can count on round-the-clock nursing, personalized care plans, and help with daily living from personal care aides, and the staff offers expertise in long-term care, physical therapy, occupational therapy, and speech therapy, so folks recovering from illness or surgery have support right there alongside those who need continuing help, and those needing specialized Alzheimer's or dementia care benefit from tailored plans and extra safety features. Residents enjoy arts and crafts, social opportunities, and activities in game rooms and a sunroom, and there's a chapel that's open for spiritual needs; the place puts on many social and cultural activities, with special programs and services for the Portuguese community, including Portuguese-language religious services, bilingual staff, and events for diverse groups like Hispanic, Latino, Namaste, and veterans.

    People who stay at Sacred Heart have meals provided, with support for special diets, and can use the dining room, fitness center, salon, barbershop, and internet access; guest parking, transportation services, laundry, and housekeeping are all available, and the rooms have features like safety rails, sprinkler systems, cable TV, kitchenettes, and washers and dryers for comfort and safety. The facility, which serves up to 192 adults, accepts Medicare, Medicaid, and most insurance plans, and there are guidance services for families managing long-term care insurance, along with help with initial assessments and move-in procedures, including explaining waiting lists.

    You'll find outpatient therapy and home care services for those who want to stay at home but need extra help, and there's always a focus on letting residents keep as much independence as possible, while offering support for those with chronic illness, pain, or special needs. Staff speak English and Portuguese, and there's support for other languages depending on the communities served. The center is open for visits and new resident appointments Monday through Saturday, from 8 in the morning until 5 in the evening, and is closed on Sundays. On different review sites, Sacred Heart averages a 3.3 out of 5 from people who have stayed or had loved ones there, and many families in the region recognize the care, especially for those with complex needs or ties to the Portuguese community.

    People often ask...

    Sacred Heart Skilled Nursing & Rehabilitative Care offers assisted living, memory care, and skilled nursing.

    There are 18 photos of Sacred Heart Skilled Nursing & Rehabilitative Care on Mirador.

    The full address for this community is 359 Summer St, New Bedford, MA 02740.

    No, Sacred Heart Skilled Nursing & Rehabilitative Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Sacred Heart Skilled Nursing & Rehabilitative Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sacred Heart Skilled Nursing & Rehabilitative Care directly. There is no cost for this service. We are compensated by the community you select.

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