Saint Therese at IHM Senior Living

    620 W Elm Ave, Monroe, MI 48162
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.20·(10)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.9
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      4.2

    Pros

    • attentive caregiving staff
    • knowledgeable, professional staff
    • meals tailored to dietary needs
    • well-maintained grounds and landscaping
    • access to farm and convent grounds for gardening
    • spacious, well-appointed apartments
    • historic building with full continuum of care
    • immaculate, comfortable common areas
    • welcoming, faith-based community atmosphere
    • informative and compassionate tours

    Cons

    • inconsistent staff conduct and communication
    • variability in caregiver qualifications affecting care quality
    • insufficient nighttime staffing vigilance
    • management responsiveness and complaint-resolution gaps
    • allegations of discriminatory conduct toward residents of color

    Summary of reviews

    Saint Therese at IHM is consistently described as a well-maintained, attractive senior community with a historic character and a full continuum of care. Reviewers commonly praise the facility’s grounds, interior cleanliness, and spacious, well-appointed apartments. Many accounts highlight an attentive, professional caregiving team and a faith-based, community-oriented atmosphere that families and residents find comforting.

    Care quality is presented as a mixed but generally positive picture. Numerous comments emphasize compassionate, knowledgeable staff and individualized dining that accommodates dietary needs. At the same time, several accounts raise operational concerns: variability in caregiver qualifications that can affect day-to-day care, occasional lapses in staff communication or tone, and specific issues with nighttime attentiveness. There are also serious-allegation-level concerns regarding discriminatory conduct toward residents of color; prospective families should inquire directly about the community’s diversity, equity, and complaint-resolution practices.

    Dining and activities receive favorable mentions. Meals are noted as high quality and responsive to dietary requirements. The campus offers meaningful outdoor opportunities — including access to farm and convent grounds and gardening space — which reviewers describe as peaceful and valuable for residents who enjoy time outdoors and horticultural activities.

    Facility maintenance and management impressions are mixed. The property is frequently described as immaculate and meticulously kept, with appealing common areas and grounds. Conversely, some reviewers describe management as unhelpful in resolving concerns and indicate gaps in complaint follow-up. Prospective residents and families would benefit from asking targeted questions on a tour: staffing levels and training (including overnight coverage), caregiver hiring and competency verification, specific examples of how dietary needs are managed, policies on equitable treatment and staff conduct, and the facility’s process for addressing family concerns and complaints.

    Overall, the facility’s strengths lie in its environment, dining accommodations, outdoor programming, and many staff members’ professionalism and compassion. Those strengths are tempered by operational issues around staff consistency, nighttime coverage, management responsiveness, and at least one serious allegation of discriminatory behavior that warrants direct exploration during a visit.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Saint Therese at IHM Senior Living is located at 620 W Elm Ave, Monroe, MI, 48162.

    About Saint Therese at IHM Senior Living

    Saint Therese at IHM Senior Living gives older adults a place to live in comfort and peace, where people can pick from 19 well-appointed independent living apartments or private rooms for assisted living, with special homes set aside for memory care, and everything is housed in a historic building that's also LEED-certified, which means it's energy efficient and better for the environment. The facility offers a Life Plan Community where folks can move in and know more support is available if they need it, so they don't have to worry about moving again if their health changes, and they've got personalized help for daily activities, memory care in three special Memory Lane homes, and a lot of services for people needing skilled nursing, rehabilitation after illness, or long-term care, with trained and kind caregivers around the clock, plus medical help like medication management, physician and nurse visits, physical and occupational therapy, incontinence help, podiatry, and respite care. Every apartment and private room is set up for comfort with things like handicap-accessible design, cable TV, individual climate control, and basic utilities like phone, internet, and maintenance included, with meals provided and someone to help with housekeeping, cleaning linens, and laundry, not to mention transportation on-site for appointments or outings. There's plenty to do, with a community room for gatherings, a game room, a card table, a cozy library full of books, a beauty salon and barber shop, a fitness center, and places just to sit and visit in the lounges or out on the patios, and there's a bistro and dining room that offers daily meals, made-to-order sandwiches, soups, and salads, with cafe snacks and special diets if needed, and even private dining for special events. Outdoors, residents can enjoy native plants, a spring-fed pond, a big community garden to work in, a contemplative labyrinth to walk, and they're next to a solar energy farm, which gives the place a special feeling, with wildlife and bird watching here and there. Community life's always rolling along, with lots of events, scheduled trips, intergenerational programs, art therapy, music, exercise classes, movies, and volunteer or social justice activities, and people can join in Catholic Mass and other spiritual programs in the IHM Motherhouse Chapel or enjoy quiet time in one of several spirituality centers, and get spiritual direction and prayer support. The staff focuses on whole-person care, paying attention to what each resident needs, so everyone can stay involved, keep learning, and feel at home, with support that includes justice and sustainability efforts, library access, and places like the Margaret Brennan Institute for reflection and learning. Safety's looked after too, with 24-hour supervision, security, and everything cleaned and maintained, and there's always an easy sense of community in the cozy lobby, dining area, and across the walking paths, so people can feel connected whether they're new or have been around for a while. Saint Therese at IHM is the only Life Plan Community in Monroe, and it's a non-profit, with a strong focus on faith, nature, and treating everyone with kindness.

    People often ask...

    Saint Therese at IHM Senior Living offers independent living, assisted living, memory care, and skilled nursing.

    There are 29 photos of Saint Therese at IHM Senior Living on Mirador.

    Yes, Saint Therese at IHM Senior Living allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 620 W Elm Ave, Monroe, MI 48162.

    No, Saint Therese at IHM Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Michigan, the Department of Licensing & Regulatory Affairs (LARA) licenses adult foster care homes and homes for the aged, conducting renewal inspections and complaint investigations and publishing the resulting reports.

    License numberAH580402316
    StatusActive
    Facility typeHomes for the Aged
    License classRegular
    Capacity58 residents
    LicenseeIHM Senior Living Community, Inc
    Care servedAged, Alzheimer's
    EffectiveAugust 1st, 2026
    ExpiresJuly 31st, 2027
    View the official license record

    Inspection Reports

    3

    Reports

    0

    Citations

    0

    Complaints

    6

    Years

    18 Feb 2025Addendum
    Identified approval to add 30 beds by renovating 3rd floor wings to increase licensed beds from 28 to 58, with a final report reviewed and BFS approval in March 2024.
    12 Mar 2024Renewal
    Found substantial compliance with applicable rules; renewal granted.
    31 Aug 2020Initial
    Found substantial compliance with licensing requirements and issued a temporary license with a maximum capacity of 28.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Saint Therese at IHM Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Saint Therese at IHM Senior Living directly. There is no cost for this service. We are compensated by the community you select.

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