Suite Living Senior Care of Prior Lake

    5600 Credit River Rd SE, Prior Lake, MN 55372
    • Assisted Living
    • Memory Care

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    Reviews

    4.17·(12)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.7
    • Meals

      3.7
    • Amenities

      4.5
    • Value

      2.5

    Pros

    • Compassionate and attentive caregiving staff
    • Welcoming, home-like small-community environment
    • Bright, modern, well-furnished building
    • On-site memory care services
    • Fresh, scratch-made meals and attractive dining area
    • Clean and well-maintained common areas
    • Efficient and kind direct-care aides
    • Responsive and fast admissions process
    • Supportive hospice coordination

    Cons

    • Inconsistent staffing levels and scheduling
    • High caregiver workload and staff burnout
    • Variable staff responsiveness and attentiveness
    • Gaps in clinical-incident response and family communication
    • Inadequate medication-handling and safety controls
    • Inconsistent housekeeping and sanitation practices
    • Limited or quiet social/activity programming
    • Privacy and personal-property security weaknesses
    • Allegations of misconduct and regulatory scrutiny

    Summary of reviews

    Suite Living Senior Care of Prior Lake presents a mixture of strong facility-level strengths and several operational concerns. The physical environment is consistently described as new, bright, and well-furnished; reviewers emphasize a small, home-like setting (32 suites) with an attractive dining area. Many families praised direct caregivers as kind, compassionate, and efficient, and several accounts note positive hospice coordination and improvements in resident strength and mood. The admissions process is generally portrayed as fast and responsive, and the community offers on-site memory care.

    Care quality and frontline staffing appear uneven. Positive reports highlight warm, engaged caregivers and instances of attentive nursing leadership; however, recurring themes point to inconsistent staffing patterns, high workloads, and caregiver burnout. These operational strains are associated with variable responsiveness to resident requests, occasional lapses in timely assistance, and uneven allocation of tasks across shifts. Reviewers raised concerns about medication-handling practices and other safety controls, which suggest opportunities to strengthen clinical protocols and oversight.

    Dining and social programming show a clear strength and a limitation at the same time. Meals are frequently described as very good and scratch-made, and the dining space is noted as attractive. At the same time, the community's small size and limited activity programming contribute to a quieter social environment that some families found under-stimulating. Prospective residents seeking more active programming should confirm the current activity schedule and participation levels.

    Management and operational oversight receive mixed feedback. Several families complimented responsive administration and named staff who were helpful during move-in transitions; others described uneven leadership effectiveness, concerns about workload distribution, and issues with housekeeping consistency. There were also serious individual concerns cited regarding end-of-life care and personal-property security that led to mention of regulatory attention; these items warrant direct inquiry with management. Overall, the facility's strengths — a modern, clean environment and many caring staff members — are tempered by recurring operational themes around staffing stability, clinical-safety practices, housekeeping consistency, and the breadth of social programming.

    For prospective residents and families: observe staffing levels at different shifts, ask for current staffing ratios and medication-administration protocols, inquire about weekend meal service and activity calendars, and review policies for security of personal items and incident reporting. Those steps can help confirm whether the community's positive attributes align with your care and safety expectations.

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    Location

    Suite Living Senior Care of Prior Lake is located at 5600 Credit River Rd SE, Prior Lake, MN, 55372.

    About Suite Living Senior Care of Prior Lake

    Suite Living Senior Care of Prior Lake sits at 5600 Credit River Rd SE in Prior Lake, Minnesota, and offers a small, home-like community where 32 private suites stand on a single floor, which makes it easier for seniors to get around without stairs or elevators, and the staff, all hired and trained by Suite Living itself, have more than 20 years of experience in senior care, which gives families some peace of mind. The facility provides different levels of care, including independent living, assisted living, memory care for those with Alzheimer's or dementia, skilled nursing, and respite care, so residents can stay as their needs change over time, and the approach really puts an emphasis on people being able to be themselves, honoring physical, emotional, and spiritual well-being, offering spiritual care and in-house religious services for those who want them.

    Suite Living welcomes residents from the LGBTQ community and supports protections in housing and employment, aiming for a warm and welcoming environment where everyone feels at home. The building is set up to be accessible with private suites, roll-in showers, and simplified safe floor plans, so even those with stronger care needs can move about comfortably, and places like common rooms, arts and crafts areas, computer area, recreation room, and outdoor patios and gardens give people places to go and spend time socially or on their own if that's what they want. There's a kitchenette in each suite so residents can fix a snack if they choose, and the all-inclusive pricing structure and rooms wired for cable and internet help keep life simple and connected.

    The staff and personal aides offer help with activities of daily living, like medication management, laundry for linens, and regular housekeeping. On-site skilled nursing, hospice care, physical therapy, and occupational therapy mean help is always close by, and with scheduled visits from health professionals, folks get their needs assessed by RNs who take into account lifestyle, spiritual, cultural, and nutrition preferences. Transportation services are available for outings, appointments, or community events.

    Pets are sometimes allowed, according to the information, but there's no set pet policy, although pet-friendly apartments are nearby. Residents can park on-site, and there's parking for their guests, and overnight guests are welcome. People join in activities like game nights, story time, a resident musical group, fitness and recreation events, and in-house haircuts or barber services, with the goal to keep folks as active and social as they'd like to be. Security is in place with secured grounds for safety, and the community is officially state licensed to provide the services it offers. The general feeling is the place is cozy and friendly, with staff and housing directors making sure each person gets the personal touch they need, and many residents say it feels like family, with a strong sense of belonging.

    People often ask...

    Suite Living Senior Care of Prior Lake offers assisted living and memory care.

    There are 26 photos of Suite Living Senior Care of Prior Lake on Mirador.

    The full address for this community is 5600 Credit River Rd SE, Prior Lake, MN 55372.

    No, Suite Living Senior Care of Prior Lake does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Minnesota, the Department of Health licenses assisted living facilities, publishing the findings of its surveys and complaint investigations.

    License number39149
    Facility typeAssisted Living

    Inspection Reports

    3

    Reports

    7

    Citations

    2

    Complaints

    2

    Years

    29 Jan 2026Inspection
    Identified state correction orders related to service plan content and medication labeling; follow-up found corrections not fully completed.
    • 144G.70 Subd. 4 (a-e)Service plan, Implementation And Revisions To-144g.70 Subd. 4 (a-e)
    • 144G.70 Subd. 4 (f)Service plan, implementation and revisions to 144G.70 Subd. 4 (f)
    • 144G.71 Subd. 20Prescription drugs
    12 Nov 2024Complaint
    Investigated a case where a nurse administered unprescribed antipsychotics to a resident, leading to sedation, disorientation, and a fall, with concerns about reporting and medication delegation.
    • 144G.42 Subd. 6 (a) / 626.557, Subd. 3Reporting maltreatment of vulnerable adults
    • 144G.71 Subd. 7Delegation of medication administration
    • 144G.91 Subd. 4(a)Appropriate care and services
    • 144G.91 Subd. 8Freedom from maltreatment
    19 Apr 2024Complaint
    Investigated a resident's unexplained forehead bruising; the evidence was inconclusive regarding maltreatment.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Suite Living Senior Care of Prior Lake. The information above has not been verified or approved by the owner or operator. For exact information, please contact Suite Living Senior Care of Prior Lake directly. There is no cost for this service. We are compensated by the community you select.

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