RRH Park Ridge Living Center

    1555 Long Pond Rd, Rochester, NY 14626
    • Independent Living
    • Assisted Living
    • Skilled Nursing

    Request a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.70·(20)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      1.0
    • Amenities

      4.0
    • Value

      2.0

    Pros

    • Strong physical and occupational therapy programs
    • Supportive, recovery-focused therapy staff
    • Positive rehabilitation progress and encouragement
    • Welcoming, clean, and comfortable environment
    • Home-like independent-living apartments and welcoming support staff
    • Attentive, compassionate care described by some families

    Cons

    • Understaffing and inconsistent aide coverage
    • Delayed responses to call lights and toileting needs
    • Inconsistent pain control and medication management
    • Gaps in fall prevention and safe resident handling
    • Inconsistent clinical monitoring and follow-through
    • Unreliable family communication and discharge coordination
    • Inconsistent meal temperature and service quality

    Summary of reviews

    Feedback covers both transitional rehabilitation care and independent-living apartments, and experiences differ substantially across reviews. The clearest recurring strength is physical and occupational therapy: families describe skilled, encouraging therapists and meaningful rehabilitation progress. Some families also praise compassionate, attentive staff and a clean, welcoming setting. Other accounts describe nursing and aide support as inconsistent, with delays responding to calls, helping with toileting, and addressing pain. One family described repeated falls after major spinal surgery and attributed subsequent surgical complications to those incidents; this account is not independently verified in the reviews. Other reported concerns include limited staff familiarity with care needs, medication-management difficulties, and delayed attention to a medical issue.

    Communication and coordination are recurring concerns in the negative feedback. Families describe inconsistent information, delayed updates, difficulty reaching supervisors, and limited coordination between daily care and scheduled therapy. One family also reported challenges obtaining clear discharge information and decisions. Concerns about staff conduct and the security of personal or dental-care items were raised in individual accounts. Positive comments about attentive care and effective family communication indicate that experiences are not uniform.

    Dining feedback is limited, though one reviewer described food as frequently cold. The reviews provide little information about recreational or social activities beyond rehabilitation therapy. Facility comments are generally favorable regarding cleanliness, comfort, and a welcoming atmosphere; one prospective resident found the independent-living option attractive but more expensive and more upscale than the alternative they selected. Overall, the feedback suggests a strong rehabilitation program and appealing living spaces, alongside concerns about staffing consistency, responsiveness, clinical follow-through, and management communication that families may wish to discuss directly with the facility.

    Reviews written on Mirador

    We have no reviews to show about RRH Park Ridge Living Center.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    RRH Park Ridge Living Center is located at 1555 Long Pond Rd, Rochester, NY, 14626.

    About RRH Park Ridge Living Center

    RRH Park Ridge Living Center sits on the Unity Hospital campus in Greece, New York, and has a long history going back to 1975, with renovations completed in 2014 so you'll find all private patient rooms and a peaceful setting overlooking a pond, with apartments for seniors and for those needing wheelchair access. The facility belongs to Rochester Regional Health and is part of a large system, so residents get access to a wide range of care, including skilled nursing, short-term rehabilitation, long-term care, assisted living, independent living, respite care, and adult day services, and the place even has specialized memory care and palliative care programs, with awards and recognitions like the Joint Commission's advanced certification for palliative care and being a Gold Seal Joint Replacement Center. There's a full team of staff, including registered nurses, LPNs, CNAs, and a medical director, with personal and medication care, housekeeping, linen service, and nutrition counseling, and they help with bathing, dressing, and transfers for those who need it. The center provides physical, occupational, and speech therapy, plus recreational therapy, and has pharmacy services, a resident council, and family council for feedback and involvement, with Marizela Mehanovic as the Nursing Home Administrator. You'll find amenities like restaurant-style dining-where they'll work with special diets like diabetes-kitchenettes, a fitness room, small library, WiFi, cable TV, a gaming room, a garden, beauty salon, wellness center, and computer center, along with a community room and outdoor patios, common areas for social activities, and an engaging daily activity program. The apartments in Park Ridge Commons offer one-bedroom units with wall-to-wall carpeting, electric range, refrigerator, storage, cable hookup, and utility allowance, and they're subsidized by HUD for affordability, plus the building keeps residents safe with secure access, security cameras, campus security, and there's free parking as well as easy access to public transportation for errands or appointments. If a resident needs medical services, there's a hospital right on campus-Unity Hospital-which has a 471-bed capacity, full emergency department, intensive care unit, surgical center, imaging and radiology, behavioral health, OB/GYN care, stroke center, dialysis, nephrology, and even a sleep medicine clinic, so care is there when needed. Many awards show top ratings, with high occupancy and A+ inspection scores, and it accepts Medicare and Medicaid. There's a focus on comfort and recovery with modern rooms, private bathrooms, air conditioning, and help around the clock, as needed, thanks to either 12- or 16-hour nursing shifts and a 24-hour call system, and there's always someone to answer questions or provide spiritual support with chaplain services if wanted. Residents get nutritious meals, cleaning, laundry, and have outings planned by staff; people can enjoy the view, sit by the pond, or just relax knowing the community has medical, therapeutic, and social services to help folks age safely with as much independence as possible.

    People often ask...

    RRH Park Ridge Living Center offers independent living, assisted living, and skilled nursing.

    There are 17 photos of RRH Park Ridge Living Center on Mirador.

    The full address for this community is 1555 Long Pond Rd, Rochester, NY 14626.

    No, RRH Park Ridge Living Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of RRH Park Ridge Living Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact RRH Park Ridge Living Center directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of RRH Park Ridge Living Center?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 92 facilities$4,130/mo
    2. 84 facilities$3,819/mo
    3. 32 facilities$4,348/mo
    4. 110 facilities$3,644/mo
    5. 16 facilities$4,849/mo
    6. 65 facilities$4,536/mo
    7. 7 facilities$4,299/mo
    8. 46 facilities$4,362/mo
    9. 7 facilities$5,103/mo
    10. 117 facilities$4,277/mo
    11. 107 facilities$4,418/mo
    12. 102 facilities$4,337/mo
    © 2026 Mirador Living