Elderberry Health Care

    415 Elderberry Ln, Marshall, NC 28753
    • Assisted Living
    • Skilled Nursing
    3.0ยท3 reviews

    Cozy room, attentive staff, activities

    I moved in recently and love the beautiful setting and my cozy single room with its own bathroom. The nursing staff is warm, attentive and very hands-on - I strongly recommend them; overall nursing care is good. Psychologists, administrators and activity directors are all solid, and the piano and church-related activities (a few that suit me) are engaging. Food has been fine; the building is older but well maintained.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.00ยท(3)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      3.0

    Pros

    • Hands-on, attentive nursing staff
    • On-site clinical support including psychologists and administrators
    • Engaging social programs (music and faith-based activities)
    • Active programming led by activity directors
    • Single private rooms with en-suite bathrooms
    • Scenic, well-maintained grounds and cozy interiors
    • Satisfactory dining quality

    Cons

    • Inconsistent hospice and palliative-care coordination
    • Gaps in symptom and pain-management oversight
    • Hydration and nutrition monitoring weaknesses
    • Aging physical plant and infrastructure limitations
    • Intermittent care-escalation and family-communication gaps

    Summary of reviews

    The reviews describe a facility with clear strengths in hands-on nursing and an engaged activities program set within an attractive, older campus. Many comments highlight attentive nursing staff and the presence of on-site clinicians such as psychologists and active administrators. Residents appear to have access to individualized private rooms with en-suite bathrooms, and families generally expressed satisfaction with meal quality and the overall comfort and aesthetic of the grounds and rooms.

    Activity offerings are a notable positive: music and church-related programming, piano performances, and active involvement from activity directors were mentioned as fitting well for some residents. These social and spiritual opportunities, together with cozy private accommodations, contribute to a homelike atmosphere that several families endorsed positively.

    At the operational level, the most consistent concerns relate to clinical coordination and monitoring. Review narratives indicate instances of inconsistent hospice or palliative-care coordination and gaps in symptom and pain-management oversight, particularly during end-of-life periods. Related comments also point to weaknesses in hydration and nutrition monitoring and to episodes where clinical deterioration required hospital transfer. These individual accounts suggest the facility may have uneven processes for escalation of care and for coordinating external clinical services.

    The building itself is described as older but well-maintained and attractive; prospective residents should weigh the facilityโ€™s scenic setting and cozy rooms against potential infrastructure limitations that can accompany an older physical plant. Management and communication practices are another area to probe: examples show intermittent familyโ€“staff communication breakdowns when arranging hospice services or when clinical issues emerged.

    Overall, the facility appears to offer strong interpersonal care and a comforting activity environment in a pleasant setting, making it a reasonable option for those prioritizing attentive nursing and social programming. Prospective residents and families should perform due diligence on clinical oversight and external-service coordinationโ€”specifically clarifying hospice/palliative workflows, hydration and nutrition monitoring protocols, and how the facility handles clinical escalation and family communicationโ€”before finalizing placement.

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    Medicare Ratings

    3ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Elderberry Health Care

    Elderberry Health Care is located at 415 Elderberry Ln, Marshall, NC, 28753.

    About Elderberry Health Care

    Elderberry Health Care sits at 415 Elderberry Lane in Marshall, North Carolina, and folks there will tell you that the place offers several levels of care under one roof, like Skilled Nursing, Assisted Living, and Transitional Rehabilitation. The facility has 80 skilled nursing beds, and it stays open all day and night for anyone who might need help at any hour, and people who work there always seem to keep an eye out for a warm, welcoming feeling for residents, especially when someone is moving in after being in the hospital or just needs a place for recovery. You'll find the rooms clean and private for those going through rehab, and the staff includes therapists on site every day of the week and a dedicated Wound Care RN, so residents can count on help for different health needs, like diabetic care, non-ambulatory care, incontinence care, and more routine nursing. People often mention how the Home in Just 10 Daysโ„ข program works to help folks get back on their feet and home again after an illness or surgery, which is part of what makes their transitional rehab stand out. The activity staff keeps up a good variety of things to do, and the place offers on-site activities as well as devotional trips off-site for those who want them, so there's always something going on for residents to join. For anyone coming in for care, whether it's assisted living with a bit of extra help with daily routines or help after surgery, the focus is always on compassionate, personal care and support. Elderberry Health Care has earned a review score of 9.5 from 22 reviews and keeps an overall rating over four stars, which people notice, and the administrator Karen Cutshall, along with her team, stays committed to sharing updates and resources, even about things like COVID-19, so people can stay informed. The facility is a member of the North Carolina Health Care Facilities Association, and they keep their doors and communication lines open for families and residents who want to stop by and look around or just ask questions.

    People often ask...

    Elderberry Health Care offers assisted living and skilled nursing.

    The full address for this community is 415 Elderberry Ln, Marshall, NC 28753.

    No, Elderberry Health Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Elderberry Health Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Elderberry Health Care directly. There is no cost for this service. We are compensated by the community you select.

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