I'm very pleased with Awbrey Place. The staff are warm, attentive, and genuinely caring - they helped with move-in, keep us informed, and provide individualized, affectionate care. The small, homey community is clean, safe, full of activities and good meals, and my family member is thriving; I'd recommend it to other families.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Accept incoming residents on hospice
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes care
Hospice waiver
Medication management
Mental wellness program
Respite program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Located close to restaurants
Located close to shopping centers
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Garden
Outdoor patio
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.98·(59)
Overall rating
5
4
3
2
1
Care
4.1
Staff
4.4
Meals
3.9
Amenities
4.0
Value
2.3
Pros
Compassionate, resident-focused caregiving
Small, intimate community atmosphere
Strong one-on-one attention and personalized care plans
Engaging activity program including live music, outings, and animal visits
Memory-care–specific programming
Chef-prepared and personalized meal options
Clean, bright, well-designed interiors and private rooms
Secure outdoor spaces and garden areas
Convenient location near medical services
Supportive move-in and transition assistance
Warm, family-like culture and affectionate staff–resident relationships
Responsive administrative communication and helpful leadership
Cons
High staff turnover and ongoing staffing shortages
Variability in staff responsiveness and conduct
Inconsistent medication administration and oversight
Inconsistent dining quality and occasional bland meals
Maintenance and physical-plant deterioration in places
Slow responsiveness to repair and maintenance requests
Sanitation and odor concerns in some common areas
Exterior grounds and smoking-area maintenance issues
Limited availability of larger apartment types
Perceived high cost relative to expectations
Summary of reviews
Awbrey Place is described overall as a small, home-like assisted living and memory-care community where individualized attention and personable staff are the facility’s strongest attributes. Many families emphasize compassionate direct-care aides, one-on-one support during transitions, and a family-like culture that helps residents feel accepted. The facility’s small size is frequently cited as allowing staff to know residents well and to provide personalized care plans and affectionate daily interactions.
Activity programming and social life are generally viewed positively: reviewers commonly note an active calendar with live music, outdoor concerts, volunteers (including children reading), animal visits, outings, and memory-care activities that support engagement. For people seeking a close-knit social environment, the programming and communal events are often mentioned as strengths. The community layout, private rooms, secure outdoor spaces, and proximity to medical services are additional practical advantages cited by families.
Dining receives mixed feedback. Several reviewers praise chef-prepared meals, menu accommodations, and instances of personalized meal preparation, while others describe bland or inconsistent food quality. Families also note the practice of making extra portions available for later and an attentive dining staff, but some express expectations that dining consistency could be improved.
While many reviews reflect satisfaction with direct-care staff and administrative responsiveness, a clear pattern of operational concerns emerges. High turnover and staffing shortages are recurring themes, and reviewers describe variability in staff availability and responsiveness over time. That variability is linked in some reports to changes in care consistency, scheduling (including bathing/shower schedules), and perceptions that clinical routines sometimes supersede social interaction. A subset of families raised concerns about medication-administration practices and a need for clearer oversight and communication around medication routines.
Facility maintenance and housekeeping are another area of mixed reports. Several reviewers praise clean, bright interiors and well-kept outdoor spaces, but others note maintenance aging (outdated systems, rattling vents), slow repair response times, and sanitation or odor concerns in some common areas. Exterior grounds and smoking-area upkeep were also called out as needing attention. Availability constraints — notably limited larger apartment types and a competitive waitlist — and a perception of relatively high pricing were mentioned as additional practical considerations for prospective residents.
Management impressions vary: some families commend specific leaders for clear communication and hands-on problem solving, while others point to turnover in executive leadership and recruitment challenges that appear to amplify operational issues. Prospective residents and families who value a small, personalized community with active programming and attentive caregivers may find Awbrey Place a good fit, but it is advisable to confirm current staffing stability, recent maintenance/cleaning protocols, and dining consistency during a visit or tour to ensure the community’s present conditions meet your expectations.
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Location
Awbrey Place Assisted Living and Memory Care is located at 2825 Neff Rd, Bend, OR, 97701.
About Awbrey Place Assisted Living and Memory Care
Awbrey Place Assisted Living and Memory Care sits in Bend, Oregon, over on Neff Road, and has a quiet, homelike feel with 43 apartments, including 22 for assisted living and 21 for memory care, with studios, shared suites, and 1-bedrooms all mixed together in a figure-eight shaped building, which makes it easy to walk around and find your way. Each apartment has a kitchenette and a private bathroom with a roll-in shower for safety and comfort, and you'll see big, open hallways that lead to shared spaces like the dining room with lots of natural light, a TV room, a fireplace room, and a small library, so there's always a space for everyone to gather or have quiet time. The place really tries to keep seniors both safe and active by offering around-the-clock care from a caring team, including a licensed nurse, with emergency call systems and fire sprinklers throughout, and folks get help with things like meals, showers, medication reminders, mobility, and sometimes even more if there's a special need. There are two safe, locked courtyards with walkways and covered seats, plus gardening spots if someone wants to work in the dirt for a bit, and there are plenty of restrooms in both apartments and common areas, so nobody has to go too far. Staff run regular activities like Bingo, music, visiting performers, and outings down to the Deschutes River waterfront or out to shop at local stores, and there's a full calendar of events to help residents stay busy and make friends, and they'll often change up the schedule based on what people seem to like most. There's a beauty salon on-site for haircuts, meals served three times daily with some vegetarian choices, snacks sitting out so nobody needs to wait, and weekly housekeeping and laundry services so rooms stay tidy. For people living with Alzheimer's or memory loss, staff with Montessori training help each person stay engaged and as independent as possible, and everyone gets an individualized care plan that's kept up to date by the nursing staff. Transportation is available for group trips off-site, and if a short-term stay is needed for respite, that's something they offer as well. The staff at Awbrey Place are known for treating people with respect and care, and attention is put into helping families know their loved ones are safe, with secure doors and electronic safety systems. The community is close to banks, restaurants, medical offices, and parks-making errands never too inconvenient-and cable and phone services can be arranged in each apartment. Medicaid funding may be available for some residents, and the management company, Caring Places Management, runs things here with the hope of making everyone feel comfortable and at home. The place doesn't try to be fancy, but it does focus on quality care, steady routines, and keeping people active, and that's how most people describe life at Awbrey Place.
People often ask...
Awbrey Place Assisted Living and Memory Care offers competitive pricing, with rates starting at a cost of $2,760 per month.
Awbrey Place Assisted Living and Memory Care offers assisted living and memory care.
There are 48 photos of Awbrey Place Assisted Living and Memory Care on Mirador.
The full address for this community is 2825 Neff Rd, Bend, OR 97701.
No, Awbrey Place Assisted Living and Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Investigated the allegation of financial exploitation and determined that a staff member borrowed about $500 from a resident and refused to repay, exposing the resident to financial exploitation.
Licensing—Failed to protect resident from financial exploitation
11 Jun 2025Inspection
11 Jun 2025Inspection
Found a lack of a safe medication administration system that could prevent medications from being available onsite and administered as ordered. No negative outcome was observed.
Licensing—Failed to provide a safe medication administration system
15 Jan 2025Kitchen
15 Jan 2025Kitchen
Identified missing active food handler certificates for seven staff who prepare and serve food. Noted an administrative compliance issue related to licensing rules.
Deficiency—Staffing Requirements and Training – Pre-service
Deficiency—Administration Compliance
15 Jan 2025Kitchen
15 Jan 2025Kitchen
Identified deficiencies for staff who prepare and serve meals lacking active food handler certificates, with seven employees reportedly not having certificates on file.
Deficiency—Staffing Requirements and Training – Pre-service
08 Apr 2024Licensure
08 Apr 2024Licensure
Determined substantial compliance with meal service and food sanitation requirements.
Deficiency—Comment
08 Apr 2024Licensure
08 Apr 2024Licensure
Concluded substantial compliance with meal service requirements and sanitation rules.
Deficiency—Comment
29 Jan 2024Abuse: Neglect
29 Jan 2024Abuse: Neglect
Found a failure to provide a safe environment and adequate supervision, resulting in neglect and abuse through repeated falls.
Abuse—Failed to provide safe environment
08 Jan 2024Validation
08 Jan 2024Validation
Investigated identified deficiencies in daily activities, staffing planning, fire safety, staff training, and environmental maintenance.
Deficiency—Comment
Deficiency—Resident Services: Activities
Deficiency—Acuity-Based Staffing Tool
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Activities
08 Jan 2024Validation
08 Jan 2024Validation
Identified deficiencies in daily activities programming, staffing tools and training, and fire safety practices, resulting in multiple citations.
Deficiency—Comment
Deficiency—Resident Services: Activities
Deficiency—Acuity-Based Staffing Tool
Deficiency—Staffing Requirements and Training – Pre-Serv
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Annual and Biennial Inservice For All Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Inspections and Investigation: Insp Interval
14 Nov 2023Abuse: Neglect
14 Nov 2023Abuse: Neglect
Found neglect for failing to provide a safe environment by not supervising a known fall risk during ambulation, resulting in multiple falls and injuries; a $188 fine was assessed.
Abuse—Failed to provide safe environment
24 May 2023Abuse: Neglect
24 May 2023Abuse: Neglect
Investigated a medication-management issue and found a failure to provide a safe medication administration system, resulting in an unprescribed medication given and adverse effects.
Abuse—Failed to provide a safe medication administration system
04 May 2023Licensure
04 May 2023Licensure
Identified deficiencies in food storage and handling during the initial visit, and later determined substantial compliance after a follow-up.
Found deficiencies in food sanitation practices during the initial visit, including unsafe storage and handling. A follow-up visit showed substantial compliance.
Found a failure to submit timely weekly vaccination reporting for vaccinated individuals, residents, and staff to the proper authority.
Licensing—Failed to submit timely or adequate staffing documentation
11 May 2022Initial
11 May 2022Initial
Identified deficiencies in food sanitation, laundry handling, and administration during licensure activities, with a follow-up indicating partial compliance and continued deficiencies.
Identified a deficiency in medication administration safety due to running out of prescribed medication and missed doses. No negative outcome was documented.
Licensing—Failed to provide a safe medication administration system
27 Oct 2020Inspection
27 Oct 2020Inspection
Investigated a complaint and concluded that a resident was financially exploited and not adequately protected.
Licensing—Failed to protect resident from financial exploitation
08 Nov 2019Inspection
08 Nov 2019Inspection
Investigated and substantiated a failure to provide a safe environment; the financial exploitation allegation was not determined.
Licensing—Failed to provide safe environment
31 Oct 2018Abuse: Financial abuse
31 Oct 2018Abuse: Financial abuse
Found financial exploitation of a resident through coercion and duress, resulting in financial loss. A fine was assessed.
Abuse—Failed to provide safe environment
24 Jul 2018Abuse: Financial abuse
24 Jul 2018Abuse: Financial abuse
Concluded that there was a failure to provide a safe environment resulting in financial loss to a resident.
Abuse—Failed to provide safe environment
24 Jul 2018Abuse: Financial abuse
24 Jul 2018Abuse: Financial abuse
Found financial exploitation of a vulnerable adult.
Abuse—Failed to provide safe environment
07 Jan 2018Abuse: Physical Abuse
07 Jan 2018Abuse: Physical Abuse
Investigated a physical abuse allegation and found a failure to provide a safe environment for a resident.
Abuse—Failed to protect resident from rough treatment
30 Nov 2016Regulatory Action
30 Nov 2016Regulatory Action
Found a licensing violation for failing to intervene when a resident's condition changed.
Regulatory Action—Failed to intervene when resident's condition changed
06 Jun 2016Inspection
06 Jun 2016Inspection
Investigated and found a deficiency related to providing a safe environment for a resident.
Licensing—Failed to protect resident from rough treatment
11 Sept 2015Inspection
11 Sept 2015Inspection
Investigated the allegation that housekeeping services were not provided properly and found deficiencies in bed bug management.
Licensing—Failed to provide appropriate housekeeping services
04 Sept 2015Inspection
04 Sept 2015Inspection
Identified deficiencies in resident records and service plan updates.
Licensing—Failed to keep resident record current or accurate
01 Nov 2014Abuse: Financial abuse
01 Nov 2014Abuse: Financial abuse
Investigated an abuse allegation and found a failure to protect a resident from theft of medication.
Abuse—Failed to provide safe environment
25 Aug 2014Abuse: Financial abuse
25 Aug 2014Abuse: Financial abuse
Identified a failure to provide a safe environment.
Abuse—Failed to provide safe environment
19 Aug 2014Abuse: Financial abuse
19 Aug 2014Abuse: Financial abuse
Concluded that residents were not protected from financial exploitation.
Abuse—Failed to provide safe environment
11 Apr 2014Abuse: Financial abuse
11 Apr 2014Abuse: Financial abuse
Investigated the allegation and found a failure to protect a resident from financial exploitation.
Abuse—Failed to provide safe environment
17 Nov 2012Abuse: Neglect
17 Nov 2012Abuse: Neglect
Found failure to intervene when a resident's condition changed, leading to a civil penalty.
Abuse—Failed to intervene when resident's condition changed
02 Oct 2010Inspection
02 Oct 2010Inspection
Investigated a complaint and found a lapse in safe medication administration, specifically the pain patch was not administered as ordered.
Licensing—Failed to provide a safe medication administration system
02 Oct 2010Abuse: Neglect
02 Oct 2010Abuse: Neglect
Investigated an allegation of neglect and found a failure to respond to a resident's change in condition.
Abuse—Failed to intervene when resident's condition changed
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Awbrey Place Assisted Living and Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Awbrey Place Assisted Living and Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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