I've had a wonderful experience here - new management is focused and getting things done, and the staff are extraordinary: attentive, kind, conscientious caregivers who make sure residents are well cared for. The community is very clean, safe, close to medical/dental care, offers engaging activities (bingo, pedicures, piano) and healthy-yet-tasty meals, and has truly relieved my stress; I highly recommend it, with just a few minor improvements it would be perfect.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
3.63·(16)
Overall rating
5
4
3
2
1
Care
3.7
Staff
3.4
Meals
3.8
Amenities
3.0
Value
3.6
Pros
Caring and attentive caregiving staff
Engaging activity program (bingo, music, pedicures, group conversations)
Improved leadership and executive oversight
Nutritious, well-prepared meals
Clean, welcoming common areas (lobby with piano)
Proximity to medical and dental services
Staff focus on meeting resident needs
Cons
Variable staff professionalism and training
Unreliable staffing levels and staff attendance
Gaps in medication management and ordering
Inconsistent personal-care routines (bathing and hygiene scheduling)
Limited licensed nursing coverage on site
Weaknesses in transfer/mobility assistance and fall-prevention protocols
Inconsistent housekeeping and room maintenance
Inadequate climate control and maintenance responsiveness
Variable dining quality
Limited transportation and outing programming
Restrictive staff–resident communication policies
Management turnover and inconsistent leadership
Summary of reviews
The reviews for The Amber present a mixed and time-sensitive picture: recent comments emphasize notable improvements under new leadership, while earlier comments describe operational and safety concerns. Across the set of summaries, positives include a caregiving team that many describe as caring and attentive, an active program of recreational offerings (bingo, music, pedicures, group conversations), generally well-prepared meals, and clean, welcoming common spaces. The facility’s location close to medical and dental services is also cited as convenient for families.
Care quality is an area of divergence. Several reviews praise day-to-day caregiving and responsiveness under the current management team; however, a number of critiques point to systemic issues such as inconsistent personal-care routines (including bathing schedules), lapses in medication ordering and administration, and limited licensed nursing coverage on site. There are also specific safety-related concerns in the historical comments — for example, gaps in transfer and mobility assistance that contributed to a fall requiring hospital transport. These suggest variability in practice across shifts and over time rather than a uniform level of care.
Staffing and staff conduct show a similar split. Many families and residents describe staff as patient, kind, and diligent, and the new executive director is repeatedly cited as improving operations. At the same time, reviews document unreliable staffing levels, occasional staff no-shows, and uneven training and professionalism. Communication tone and staff–resident interaction practices have been flagged as problematic in some accounts, and a few reviewers described restrictive communication policies.
Dining and activities are generally described positively in recent remarks: meal quality is characterized as healthy and tasty, and activity offerings are engaging for residents. That said, other reviews state dining quality can be inconsistent, so culinary experience may vary by day or by staff on duty. Activities and an available group area are consistent strengths noted across positive comments.
Facility and maintenance issues appear in several summaries. Positive notes about cleanliness and an attractive lobby with a piano are balanced by reports of inconsistent housekeeping, problems with climate control (notably inadequate cooling on upper floors during heat events), and maintenance responsiveness that some found unsatisfactory. Transportation and outing programming are described as limited by a number of reviewers.
Management history is a prominent theme. Multiple reviews indicate meaningful change after leadership turnover: previous management practices were criticized, and the current executive director and newer management are credited with correcting problems and improving staff performance. This pattern suggests the facility’s quality has been evolving; however, the presence of past serious operational concerns means prospective residents and families should verify current practices.
Overall, The Amber displays strengths in resident engagement, improvements under new leadership, and several praised caregiving staff. At the same time, the facility shows recurring operational weaknesses — inconsistent staffing and training, medication- and personal-care process gaps, limited on-site licensed clinical coverage, maintenance/climate-control issues, and variability in dining and housekeeping. Prospective families should ask specific, current questions about nursing coverage, staffing levels and schedules, medication management protocols, bathing and hygiene routines, fall-prevention and transfer procedures, maintenance response times (including heating/cooling reliability), and transportation/outings to confirm that recent improvements are sustained.
Reviews written on Mirador
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Location
The Amber is located at 365 Bel Air Dr, Clatskanie, OR, 97016.
About The Amber
The Amber, located at 365 SW Bel Air Dr. in Clatskanie, is an assisted living facility operated by Sapphire Health Services that serves up to 30 residents, with 16 beds set aside for memory care. Residents can choose between studio or one-bedroom private furnished apartments, and they're welcome to bring their favorite furniture or artwork to make the space their own, which is a nice touch if someone wants to keep something familiar close by. The Amber makes sure residents get help with medications and basic care, including 24-hour supervision and medication monitoring, and staff provide assistance with daily needs. The focus is on privacy, independence, and offering support when it's needed, so people can enjoy freedom but also know help's available.
Amenities at The Amber cover a lot, with daily housekeeping and linen service, apartment maintenance, three home-style meals a day, and an extra snack and beverage bar for anyone wanting something between meals. There's a large dining area and a signature salad bar with fresh vegetables, and a covered patio for those who like sitting outside. Activities are planned every day to encourage socializing and entertainment, and there's a fireside lounge, library, movie area, and a Beauty/Barber salon on site. The community also includes a Jacuzzi tub and makes scheduled local transportation and medical appointment planning easier for residents.
The Amber supports several levels of care, including assisted living, independent living, home care with trained aides, respite care, and memory care for those with Alzheimer's or other dementia. Residents have the option to live in shared neighborhood homes with live-in caregivers, or receive non-medical assistance in their own homes. Support services are offered in multiple languages, including Español, Русский, العربية, Soomaali, and Tiếng Việt, which can help some families or residents feel more comfortable. The Amber provides resources for career support in long-term care and leadership in care management for staff, so residents can expect steady service from a well-trained team. Everything is designed to make life safe and pleasant, with the goal of building a genuine, friendly place that balances freedom and dependable help.
People often ask...
The Amber offers competitive pricing, with rates starting at a cost of $4,565 per month.
The Amber offers assisted living and memory care.
There are 21 photos of The Amber on Mirador.
The full address for this community is 365 Bel Air Dr, Clatskanie, OR 97016.
No, The Amber does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Investigated a complaint and found a resident injured because no safe environment was provided. The finding identified neglect and abuse, with a fine assessed.
Abuse—Failed to provide safe environment
05 Feb 2026License Condition
05 Feb 2026License Condition
Found deficiencies in posting and maintaining daily staffing documentation.
Regulatory Action—Failed to update staffing plan based on ABST
29 Oct 2025Licensure
29 Oct 2025Licensure
Identified deficiencies in resident service planning, medication and treatment orders, restraints usage, and activity programming.
Deficiency—Service Plan: General
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Restraints and Supportive Devices
Deficiency—Compliance with Rules Health Care
Deficiency—Activities
04 Jan 2024Licensure
04 Jan 2024Licensure
Determined substantial compliance with meals and sanitation requirements.
Deficiency—Comment
10 Feb 2023License Condition
10 Feb 2023License Condition
Investigated the allegation that care equipment was not provided or maintained and found wiring exposed near a resident's bed.
Regulatory Action—Failed to provide or maintain resident care equipment
10 Feb 2023License Condition
10 Feb 2023License Condition
Identified noncompliance with ABST usage.
Regulatory Action—Failed to use an ABST
29 Nov 2022Complaint
29 Nov 2022Complaint
Identified deficiencies related to acuity-based staffing and wiring systems during the complaint investigation. The issues were categorized as isolated/minimal harm with potential for moderate harm.
Deficiency—Licensing Complaint Investigation
Deficiency—Acuity-Based Staffing Tool
Deficiency—Wiring Systems
03 Oct 2022Complaint
03 Oct 2022Complaint
Investigated a complaint and found no deficiencies related to applicable regulations.
Deficiency—Licensing Complaint Investigation
21 Jun 2022Validation
21 Jun 2022Validation
Identified multiple deficiencies across meals, service plans, monitoring of changes, coordination with outside providers, medication management, staff training, fire safety, and building maintenance.
Investigated the staffing allegation and found insufficient staffing to meet residents' scheduled needs.
Licensing—Failed to provide appropriate staffing
21 Dec 2021Inspection
21 Dec 2021Inspection
Identified a deficiency for not keeping equipment in good repair, including drywall not repaired and exposed pipes.
Licensing—Failed to provide safe environment
17 Dec 2021Abuse: Neglect
17 Dec 2021Abuse: Neglect
Investigated and found neglect and abuse for failing to ensure timely medical treatment after hospital discharge; assessed a $500 fine.
Abuse—Failed to assure timely medical treatment
07 Dec 2021Abuse: Neglect
07 Dec 2021Abuse: Neglect
Found noncompliance with a care plan that resulted in pain and skin breakdown.
Abuse—Failed to follow care plan
20 Jan 2021Abuse: Neglect
20 Jan 2021Abuse: Neglect
Found that personal dignity was not preserved during care, and the actions constituted abuse and neglect.
Abuse—Failed to protect resident from mental or emotional abuse
11 Dec 2020Inspection
11 Dec 2020Inspection
Found failure to provide modified special diets appropriate to residents' needs and choices.
Licensing—Failed to provide a therapeutic diet
02 Nov 2020Inspection
02 Nov 2020Inspection
Investigated an allegation that resident rights were not assured and found a deficiency involving not exercising reasonable precautions against conditions that could threaten residents' health, safety, or welfare.
Licensing—Failed to assure resident rights
02 Nov 2020Inspection
02 Nov 2020Inspection
Investigated and found that a fire drill was not conducted per the Oregon Fire Code.
Licensing—Failed to assure resident rights
27 Sept 2020Inspection
27 Sept 2020Inspection
Found a failure to provide a safe environment due to the fire alarm not alerting staff, resulting in burns and the victim's death.
Licensing—Failed to provide safe environment
27 Sept 2020Inspection
27 Sept 2020Inspection
Found a deficiency for lacking a policy on smoking in residents' rooms.
Licensing—Failed to provide safe environment
27 Sept 2020Inspection
27 Sept 2020Inspection
Found a failure to provide reasonable precautions against conditions that may threaten residents' health, safety, or welfare, and confirmed PPE masks were not worn properly.
Licensing—Failed to assure resident was safe
04 Aug 2020Abuse: Neglect
04 Aug 2020Abuse: Neglect
Investigated a change-of-condition incident and found neglect due to failure to plan and update care, causing hospital visits and worsening discomfort.
Abuse—Failed to properly plan care
24 Oct 2018Abuse: Neglect
24 Oct 2018Abuse: Neglect
Found inadequate controls to prevent theft or misuse of medications, resulting in missing/unaccounted-for meds and risk of serious harm.
Abuse—Failure to provide a system that prevents theft or misuse of medication
01 Aug 2018Inspection
01 Aug 2018Inspection
Investigated the allegation of failure to report potential or suspected abuse and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
01 Aug 2018Abuse: Financial abuse
01 Aug 2018Abuse: Financial abuse
Found financial exploitation of a resident related to missing narcotic pain medications, resulting in a $250 fine.
Abuse—Failed to protect resident from financial exploitation
18 Jun 2018Inspection
18 Jun 2018Inspection
Investigated an allegation of failing to properly plan care and to update and follow the resident's service plan. Found a deficiency in updating and following the service plan.
Licensing—Failed to properly plan care
18 Jun 2018Inspection
18 Jun 2018Inspection
Investigated an allegation and concluded that housekeeping services were not provided to a resident's unit.
Licensing—Failed to provide appropriate housekeeping services
18 Jun 2018Inspection
18 Jun 2018Inspection
Identified a deficiency in hygiene services where residents did not receive showers regularly.
Licensing—Failed to provide or assist with hygiene
18 Jun 2018Inspection
18 Jun 2018Inspection
Investigated the allegation of falsified records and concluded that records were falsified to indicate services were provided.
Licensing—Falsified records
18 Jun 2018Inspection
18 Jun 2018Inspection
Found a housekeeping deficiency due to an unpleasant urine odor in a resident's unit. The finding was substantiated.
Licensing—Failed to provide appropriate housekeeping services
14 Jun 2018Abuse: Neglect
14 Jun 2018Abuse: Neglect
Found neglect due to failure to provide hygiene assistance and appropriate care; a $1500 fine was assessed.
Abuse—Failed to provide or assist with hygiene
14 Jun 2018Inspection
14 Jun 2018Inspection
Investigated the failure to self-report potential or suspected abuse and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
11 Jun 2018Inspection
11 Jun 2018Inspection
Identified neglect by failing to protect an individual from harm, creating a risk of serious harm.
Licensing—Failed to assure timely medical treatment
11 Jun 2018Abuse: Neglect
11 Jun 2018Abuse: Neglect
Investigated a complaint and found neglect for failing to provide appropriate hygiene care to a resident, risking serious harm. A $1500 fine was assessed.
Abuse—Failed to provide or assist with hygiene
11 Jun 2018Inspection
11 Jun 2018Inspection
Concluded a substantiated failure to self-report potential or suspected abuse; assessed a $750 fine.
Licensing—Failed to report potential or suspected abuse
19 Mar 2018Inspection
19 Mar 2018Inspection
Concluded that a safe environment was not provided.
Licensing—Failed to provide safe environment
26 Feb 2018Inspection
26 Feb 2018Inspection
Investigated a complaint and found a failure to protect residents from harm.
Licensing—Failed to provide safe environment
31 Oct 2017Inspection
31 Oct 2017Inspection
Investigated the allegation and found failure to provide appropriate hygiene care to a resident, with potential for moderate harm.
Licensing—Failed to provide or assist with hygiene
25 Feb 2017Abuse: Neglect
25 Feb 2017Abuse: Neglect
Investigated and found a failure to properly administer medications, with a $400 fine assessed.
Abuse—Failed to provide a safe medication administration system
02 May 2016Abuse: Neglect
02 May 2016Abuse: Neglect
Found a failure to provide a safe environment that posed moderate harm or potential for serious harm.
Abuse—Failed to provide safe environment
19 Apr 2016Inspection
19 Apr 2016Inspection
Found deficiencies related to a safe medication administration system and protection of residents from harm.
Licensing—Failed to provide a safe medication administration system
23 Mar 2016Inspection
23 Mar 2016Inspection
Investigated and found evidence of falsified medication records, including substituting one resident's narcotics for another and inconsistent MARs; documented a separate incident involving improper topical medication use with adverse effects.
Licensing—Falsified records
07 Mar 2016Inspection
07 Mar 2016Inspection
Found failure to provide a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
03 Mar 2016Inspection
03 Mar 2016Inspection
Investigated and found that the resident's POA was not allowed to participate in a Service Plan meeting, and the resident did not receive prior notice.
Licensing—Failed to properly plan care
04 Feb 2016Inspection
04 Feb 2016Inspection
Investigated the allegation of failing to assure resident rights and found deficiencies related to providing appropriate care to residents.
Licensing—Failed to assure resident rights
01 Feb 2016Abuse: Neglect
01 Feb 2016Abuse: Neglect
Investigated an allegation of neglect involving not following the care plan and found a deficiency for failing to protect a resident from harm.
Abuse—Failed to follow care plan
01 Feb 2016Abuse: Neglect
01 Feb 2016Abuse: Neglect
Found a failure to provide a safe medication administration system.
Abuse—Failed to provide a safe medication administration system
23 Dec 2015Abuse: Neglect
23 Dec 2015Abuse: Neglect
Substantiated a failure to provide safe medication administration. A $300 fine was assessed.
Abuse—Failed to have medication available
02 Dec 2015Inspection
02 Dec 2015Inspection
Investigated the allegation and found MAR records were inaccurate and a narcotic count was incorrect. A resident did not receive medications as MAR stated.
Licensing—Failed to provide a safe medication administration system
02 Dec 2015Inspection
02 Dec 2015Inspection
Investigated the allegation of improper medication control; found failures to maintain a system for tracking controlled substances and disposing of unused medications, with the issue substantiated.
Licensing—Failure to provide a system that prevents theft or misuse of medication
24 Nov 2015Inspection
24 Nov 2015Inspection
Determined that a safe medication administration system was not provided.
Licensing—Failed to provide a safe medication administration system
13 Oct 2015Abuse: Neglect
13 Oct 2015Abuse: Neglect
Found failure to provide appropriate care to resident. The neglect had potential for minor to moderate harm.
Abuse—Failed to follow care plan
13 Oct 2015Abuse: Neglect
13 Oct 2015Abuse: Neglect
Found neglect due to failure to provide appropriate skin care.
Abuse—Failed to provide appropriate skin care
22 Sept 2015Inspection
22 Sept 2015Inspection
Found failure to provide a safe environment and failure to provide medical treatment as ordered.
Licensing—Failed to provide medical treatment as ordered
31 Aug 2015Inspection
31 Aug 2015Inspection
Determined that hygiene deficiencies existed, including unclean living areas and trash not removed, and that call-light failures contributed to temporary housekeeping staffing.
Licensing—Failed to provide or assist with hygiene
31 Aug 2015Inspection
31 Aug 2015Inspection
Investigated a food service complaint and found meals were cold and lacked adequate protein.
Licensing—Failed to provide proper food/nutrition
24 Aug 2015Abuse: Neglect
24 Aug 2015Abuse: Neglect
Investigated and found a failure to protect a resident from harm related to falls. The allegation that care planning for falls was inadequate was identified as a deficiency.
Abuse—Failed to adequately care plan related to falls
13 Aug 2015Inspection
13 Aug 2015Inspection
Found violations related to failing to provide service and failing to maintain a safe environment.
Licensing—Failed to provide service
26 Jan 2015Abuse: Neglect
26 Jan 2015Abuse: Neglect
Investigated the complaint and found that a resident was not protected from harm and the care plan was not followed.
Abuse—Failed to follow care plan
13 Jan 2015Abuse: Neglect
13 Jan 2015Abuse: Neglect
Found that falls-related care planning failed to protect a resident from harm. The finding was substantiated.
Abuse—Failed to adequately care plan related to falls
10 Jul 2014Abuse: Neglect
10 Jul 2014Abuse: Neglect
Found failure to maintain a safe environment and to follow a care plan; a fine was assessed.
Abuse—Failed to follow care plan
28 Jun 2014Abuse: Neglect
28 Jun 2014Abuse: Neglect
Investigated an allegation of neglect related to fall care planning and found a failure to maintain a safe environment.
Abuse—Failed to adequately care plan related to falls
02 Apr 2014Abuse: Financial abuse
02 Apr 2014Abuse: Financial abuse
Investigated a financial abuse allegation and identified a failure to prevent a resident's property loss. The finding cited violations for failure to protect resident property.
Abuse—Failed to provide safe environment
07 Jun 2013Inspection
07 Jun 2013Inspection
Found a substantiated violation for failing to address resident's behavior and provide a safe environment.
Licensing—Failed to address resident's behavior
15 Mar 2012Abuse: Neglect
15 Mar 2012Abuse: Neglect
Investigated an allegation of neglect and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
16 Jan 2012Abuse: Neglect
16 Jan 2012Abuse: Neglect
Found a deficiency in providing a safe environment.
Abuse—Failed to provide safe environment
15 Aug 2011Abuse: Neglect
15 Aug 2011Abuse: Neglect
Investigated and found a failure to assess and intervene when a resident's condition changed; a $300 fine was assessed.
Abuse—Failed to intervene when resident's condition changed
18 Oct 2010Inspection
18 Oct 2010Inspection
Investigated the allegation of failing to provide a safe environment and determined that a safe environment was not provided.
Licensing—Failed to provide safe environment
05 Jun 2010Abuse: Neglect
05 Jun 2010Abuse: Neglect
Investigated an allegation of neglect and found a failure to assess and intervene, compromising safety.
Abuse—Failed to assure resident was safe
20 Feb 2010Abuse: Neglect
20 Feb 2010Abuse: Neglect
Found deficiencies in assessing and intervening to prevent a resident-to-resident altercation.
Abuse—Failed to intervene when resident's condition changed
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of The Amber. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Amber directly. There is no cost for this service. We are compensated by the community you select.
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