Avalon Care Center Portland

    12640 SE Bush St, Portland, OR
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.55·(22)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.7
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      4.5

    Pros

    • Compassionate, attentive caregiving staff
    • Engaged and helpful certified nursing assistants (CNAs)
    • Personalized one-on-one resident assistance
    • Clean, well‑maintained interior spaces
    • Attractive, well-tended gardens and outdoor areas
    • Bright, welcoming communal spaces
    • Active, varied recreational programming
    • Family-like, supportive atmosphere
    • Professional, cheerful front‑line staff
    • Accommodating guest and family interactions
    • Provides peace of mind for family members

    Cons

    • Inconsistent family communication and update practices
    • Management conduct affecting staff well-being
    • Staffing strain during emergencies and high-demand periods
    • Gaps in family support and administrative follow-up during critical events

    Summary of reviews

    The reviews present a largely positive picture of day-to-day resident care and the facility environment, with recurrent praise for front-line caregivers and the atmosphere. Reviewers consistently highlight compassionate, attentive staff—particularly CNAs—who provide one-on-one assistance and go beyond routine tasks to accommodate residents and families. The tone of many comments emphasizes a family-like culture, helpfulness, and a professionalism that contributes to family members’ peace of mind.

    Activity programming and the physical environment receive frequent commendation. Several reviewers described an active events calendar (including special events such as a carnival), bright communal areas, and well-maintained outdoor garden spaces that contribute to a welcoming setting. Housekeeping and cleanliness are repeatedly noted as strengths, with reviewers describing the facility as neat and immaculate. These facility-level attributes appear to support resident engagement and a comfortable daily experience.

    Despite these strengths, a set of operational concerns recurs in the feedback. Communication with families is described as inconsistent: some relatives reported receiving updates only after initiating contact themselves, and there are mentions of limited administrative follow-through around hospital admissions and other critical events. Relatedly, at least one reviewer raised concerns about management behavior toward staff and staff distress during a family emergency and following a resident’s death; this comment points to potential issues in leadership–staff relations and staff well-being. Several comments suggest staffing strain during high-demand periods, which can affect responsiveness and family confidence during emergencies.

    There is limited commentary on dining or meal service in the available summaries, so prospective families should inquire directly about meal quality, dietary accommodations, and routine food-service practices. Overall, the dominant pattern across the reviews is strong praise for caregiving, activities, and facility upkeep, tempered by operational weaknesses around family communication, management conduct, and staffing resilience. Families considering the facility may find comfort in the level of hands‑on care and the environment but may wish to ask targeted questions about communication protocols, leadership stability, and staffing contingency plans during transitions or emergencies.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Avalon Care Center Portland is located at 12640 SE Bush St, Portland, OR, .

    About Avalon Care Center Portland

    Avalon Care Center Portland sits in a quiet Portland, OR neighborhood and has 40 beds in a small, home-like setting. Residents can pick private or semi-private rooms, many with views of a secure courtyard that has a gazebo, gardens, and outdoor seating, so there's always some place peaceful to relax or enjoy fresh air, and walking those paths. Residents get three meals a day in two dining rooms, with menus that always try to include fresh fruits and vegetables, and there's always help for those who need special diets or extra support at mealtime. Avalon Care Center Portland is part of the Avalon Health Care group and the staff works with residents and families to build care plans as personal as possible, and everyone gets the care that fits them, not just a standard routine, and that's true whether someone needs skilled nursing, memory care, palliative help for illness, hospice or respite care, or services after surgery like physical, occupational, or speech therapy.

    Avalon Care Center Portland keeps round-the-clock nursing available, so when anyone needs help, someone's always close by, and staff can handle things like wound care and medication management, and there's a bariatric program for residents who need special weight support, and staff will also help with medication support and all the usual personal care, bathing, dressing, and just daily living. Residents can see visiting doctors, nurses, and even specialists like podiatry, and therapy programs go past the basics, with activities and exercises built to maintain or even regain memory, mobility, and strength. Rooms come with housekeeping, a cable TV, and accessible showers, and the building meets safety needs with things like a sprinkler system and handicap features throughout. The center has good indoor lighting from skylights and windows, so it feels open, and spaces everywhere are set up for safety, comfort, and easy movement, whether it's a reading corner, the dining room, or the game and fitness areas.

    Residents at Avalon Care Center can join in group activities like a garden club, cooking class, musical entertainment, or exercise class, and there are plenty of arts and crafts or wellness programs to keep the mind and body active, but there's also always space and encouragement for quieter hobbies, like art, puzzles, and reading, and everyone's welcome to set their own pace. Avalon also offers internet access, a salon for hair care and grooming, laundry, dry cleaning, and transportation for appointments or trips. The building stays secure, with medical help a button push away in every room, and the outdoor spaces are fenced for safety, so even those needing memory care can enjoy the garden without worry. The staff can help families figure out things like Medicare, Medicaid, waiting lists, financing, and care coordination, and families get regular updates and support to handle planning and any changes that come up.

    Avalon Care Center Portland is for people who need skilled nursing, rehabilitation, or memory care in a setting that feels friendly, not overwhelming, with small touches meant to make things brighter and easier but also keep things personal, and while it has all the expected amenities-dining room, salon, wifi, game and activity rooms, guest parking, kitchens and kitchenettes in some rooms, and a good laundry system-it's mostly focused on helping each resident live well, with a support team that pays attention and considers what each person wants or needs, not just for health, but across daily life. Private rooms run about $4,000 to $8,000 per month and semi-private options range from $3,000 to $6,000, with tours and virtual visits available so families can see what the place feels like before making a choice. Avalon Care Center Portland has its state license and inspection records open for review and tries to keep things as open and friendly as possible for residents and their families, working with a small staff who know the importance of comfort, good food, safety, and a place where people matter.

    People often ask...

    Avalon Care Center Portland offers assisted living, memory care, and skilled nursing.

    There are 4 photos of Avalon Care Center Portland on Mirador.

    The full address for this community is 12640 SE Bush St, Portland, OR.

    No, Avalon Care Center Portland does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number50R346
    StatusClosed-owner
    Facility typeResidential Care Facility
    EffectiveDecember 26th, 2006
    View the official license record

    Inspection Reports

    3

    Reports

    0

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    12

    Years

    13 Jun 2023Validation
    Identified multiple deficiencies in care planning, monitoring of conditions, medication administration, staff training, fire safety, and building safety.
    • Deficiency—Comment
    • Deficiency—Service Plan: General
    • Deficiency—Change of Condition and Monitoring
    • Deficiency—Systems: Treatment Orders
    • Deficiency—Systems: Medication Administration
    • Deficiency—Staffing Requirements and Training – Pre-Serv
    • Deficiency—Training Within 30 Days: Direct Care Staff
    • Deficiency—Fire and Life Safety: Safety
    • Deficiency—General Building Exterior
    • Deficiency—General Building Interior
    • Deficiency—Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable
    31 Jan 2023Licensure
    Concluded substantial compliance with meal service and related food sanitation requirements.
    • Deficiency—Comment
    26 Dec 2014Abuse: Neglect
    Investigated and found violations related to maintaining a safe medication system.
    • Abuse—Failed to provide safe environment

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Avalon Care Center Portland. The information above has not been verified or approved by the owner or operator. For exact information, please contact Avalon Care Center Portland directly. There is no cost for this service. We are compensated by the community you select.

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