Avalon Care Center Portland

    12640 SE Bush St, Portland, OR
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Warm family atmosphere, attentive staff

    I'm very pleased with the warm, family-like atmosphere - attentive, caring CNAs and a cheerful, professional staff who go above and beyond. The facility and gardens are bright and immaculate, with fun activities that keep residents active. My family has real peace of mind knowing my loved one is well cared for; I highly recommend this welcoming place.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.52·(21)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.7
    • Meals

      4.5
    • Amenities

      5.0
    • Value

      4.5

    Pros

    • Attentive, compassionate certified nursing assistants (CNAs)
    • Supportive and caring caregiving staff
    • Individualized one-on-one assistance
    • Engaging recreational activities and special events
    • Well-maintained gardens and outdoor spaces
    • Clean, well-kept facility interiors
    • Welcoming, family-like atmosphere
    • Cheerful and professional front-line staff
    • Accommodating visitor interactions
    • Positive front-line leadership presence

    Cons

    • Inconsistent proactive family communication
    • Staffing and workload strain during acute events
    • Managerial conduct toward staff
    • Potential variability in leadership practices

    Summary of reviews

    Overall impression: The reviews portray Avalon Care Center Portland as a facility with consistently strong front-line caregiving and attractive, well-maintained surroundings. Families frequently highlight direct-care staff—particularly CNAs—for attentive, compassionate service and individualized support that contributes to family confidence and resident comfort.

    Care and staff: Multiple summaries emphasize hands-on caregiving quality: CNAs and care aides are described as attentive, accommodating, and willing to go beyond routine duties to meet resident needs. Reviewers cite one-on-one assistance and a general sense that residents are treated with warmth and respect. These accounts suggest reliable day-to-day care delivery from front-line employees and give families peace of mind about basic clinical and personal-care needs.

    Activities and programming: The facility receives positive comments for maintaining an active environment. Descriptions include organized events (for example, carnivals and recreational programs) and ongoing activities intended to keep residents engaged. Staff involvement in programming is portrayed as enthusiastic, reinforcing the family-like culture described by many families.

    Facilities and environment: The physical environment is portrayed favorably. Summaries note bright interiors, neat common areas, and well-kept outdoor garden areas. Cleanliness and an orderly appearance are recurring points, contributing to an overall welcoming atmosphere.

    Dining and clinical specifics: The supplied summaries do not provide consistent detail about dining quality, menu variety, or clinical protocols such as medication management. Prospective families should request current menus, sample meals, and a review of clinical oversight procedures during a visit or tour to fill this information gap.

    Management and communication patterns: While front-line staff performance receives strong praise, there are recurring concerns related to management and operational continuity. Review summaries indicate inconsistent proactive communication with families—updates often occur only when initiated by the family—which may create information gaps during care transitions or hospital admissions. There are also comments suggesting staff workload strain during emergencies and concerns about managerial interactions with employees. Taken together, these points indicate potential risks to staff morale and operational consistency that could affect continuity of care in high-pressure situations.

    Notable patterns and guidance: The overall pattern is one of high-quality direct caregiving and an attractive, activity-rich environment counterbalanced by operational and leadership issues that could influence staff retention and family communication. Prospective residents and their families may find it helpful to observe staff–resident interactions during a visit, ask about staffing ratios and contingency plans for emergencies, request examples of family communication protocols, and speak directly with front-line staff about workplace culture. These steps can help confirm whether the positive caregiving environment described in reviews is supported by stable management and reliable communication practices.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Avalon Care Center Portland

    Avalon Care Center Portland is located at 12640 SE Bush St, Portland, OR, .

    About Avalon Care Center Portland

    Avalon Care Center Portland sits in a quiet Portland, OR neighborhood and has 40 beds in a small, home-like setting. Residents can pick private or semi-private rooms, many with views of a secure courtyard that has a gazebo, gardens, and outdoor seating, so there's always some place peaceful to relax or enjoy fresh air, and walking those paths. Residents get three meals a day in two dining rooms, with menus that always try to include fresh fruits and vegetables, and there's always help for those who need special diets or extra support at mealtime. Avalon Care Center Portland is part of the Avalon Health Care group and the staff works with residents and families to build care plans as personal as possible, and everyone gets the care that fits them, not just a standard routine, and that's true whether someone needs skilled nursing, memory care, palliative help for illness, hospice or respite care, or services after surgery like physical, occupational, or speech therapy.

    Avalon Care Center Portland keeps round-the-clock nursing available, so when anyone needs help, someone's always close by, and staff can handle things like wound care and medication management, and there's a bariatric program for residents who need special weight support, and staff will also help with medication support and all the usual personal care, bathing, dressing, and just daily living. Residents can see visiting doctors, nurses, and even specialists like podiatry, and therapy programs go past the basics, with activities and exercises built to maintain or even regain memory, mobility, and strength. Rooms come with housekeeping, a cable TV, and accessible showers, and the building meets safety needs with things like a sprinkler system and handicap features throughout. The center has good indoor lighting from skylights and windows, so it feels open, and spaces everywhere are set up for safety, comfort, and easy movement, whether it's a reading corner, the dining room, or the game and fitness areas.

    Residents at Avalon Care Center can join in group activities like a garden club, cooking class, musical entertainment, or exercise class, and there are plenty of arts and crafts or wellness programs to keep the mind and body active, but there's also always space and encouragement for quieter hobbies, like art, puzzles, and reading, and everyone's welcome to set their own pace. Avalon also offers internet access, a salon for hair care and grooming, laundry, dry cleaning, and transportation for appointments or trips. The building stays secure, with medical help a button push away in every room, and the outdoor spaces are fenced for safety, so even those needing memory care can enjoy the garden without worry. The staff can help families figure out things like Medicare, Medicaid, waiting lists, financing, and care coordination, and families get regular updates and support to handle planning and any changes that come up.

    Avalon Care Center Portland is for people who need skilled nursing, rehabilitation, or memory care in a setting that feels friendly, not overwhelming, with small touches meant to make things brighter and easier but also keep things personal, and while it has all the expected amenities-dining room, salon, wifi, game and activity rooms, guest parking, kitchens and kitchenettes in some rooms, and a good laundry system-it's mostly focused on helping each resident live well, with a support team that pays attention and considers what each person wants or needs, not just for health, but across daily life. Private rooms run about $4,000 to $8,000 per month and semi-private options range from $3,000 to $6,000, with tours and virtual visits available so families can see what the place feels like before making a choice. Avalon Care Center Portland has its state license and inspection records open for review and tries to keep things as open and friendly as possible for residents and their families, working with a small staff who know the importance of comfort, good food, safety, and a place where people matter.

    People often ask...

    Avalon Care Center Portland offers assisted living, memory care, and skilled nursing.

    There are 2 photos of Avalon Care Center Portland on Mirador.

    The full address for this community is 12640 SE Bush St, Portland, OR.

    No, Avalon Care Center Portland does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number50R346
    StatusClosed-owner
    Facility typeResidential Care Facility
    EffectiveDecember 26th, 2006
    View the official license record

    Inspection Reports

    3

    Reports

    0

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    12

    Years

    13 Jun 2023Validation
    Identified multiple deficiencies in care planning, monitoring of conditions, medication administration, staff training, fire safety, and building safety.
    • DeficiencyComment
    • DeficiencyService Plan: General
    • DeficiencyChange of Condition and Monitoring
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Medication Administration
    • DeficiencyStaffing Requirements and Training – Pre-Serv
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyGeneral Building Exterior
    • DeficiencyGeneral Building Interior
    • DeficiencyCall Sys, Exit Dr Alarm, Phones, Tv, Or Cable
    31 Jan 2023Licensure
    Concluded substantial compliance with meal service and related food sanitation requirements.
    • DeficiencyComment
    26 Dec 2014Abuse: Neglect
    Investigated and found violations related to maintaining a safe medication system.
    • AbuseFailed to provide safe environment

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Avalon Care Center Portland. The information above has not been verified or approved by the owner or operator. For exact information, please contact Avalon Care Center Portland directly. There is no cost for this service. We are compensated by the community you select.

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