Inconsistent staff–resident communication tone and compassion
Limited transparency and consistency in administrative policies
Concerns about resident-centered clinical decision-making
Perceived barriers to resident move-out processes
Variable confidence in overall care quality
Summary of reviews
Feedback about care and staff is sharply mixed. Several reviews describe caregivers as attentive, compassionate, patient, and skilled, and one family member said their sister was comfortable in the staff’s care. Other comments raise concerns about staff communication tone and whether interactions consistently show compassion and respect. One family member also expressed serious concern about the effect of care on a relative, without providing further detail. Overall, the reviews suggest that experiences may vary, and they do not provide enough information to assess specific clinical services or care routines.
Administrative practices are a distinct concern in one resident’s account. The resident described difficulty leaving the community and said that rules changed and that financial interests influenced decisions. The same review questioned whether doctors’ instructions were applied consistently with residents’ needs. These concerns contrast with the positive descriptions of the current team, and the other reviews do not address move-out procedures or clinical decision-making.
The limited comments about the physical environment are favorable: one family member described the community as clean and quiet. Dining feedback is also brief; the food was described as acceptable, but there is little information about menu variety or individual dietary needs. No reviews discuss activities or programming, so their availability and quality cannot be assessed from this feedback.
A few reviewers describe a noticeable improvement in the current team, while the overall set of comments remains polarized. Prospective residents and families may wish to ask how care plans and doctors’ instructions are followed, how concerns are communicated and resolved, and what policies apply when a resident plans to move out.
Reviews written on Mirador
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Location
Juniper Canyon Living is located at 2930 NW 7th St, Redmond, OR, 97756.
People often ask...
Juniper Canyon Living offers assisted living.
There are 8 photos of Juniper Canyon Living on Mirador.
The full address for this community is 2930 NW 7th St, Redmond, OR 97756.
No, Juniper Canyon Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found deficiencies in meals and kitchen sanitation. Residential dishwashers were used without temperature or chemical monitoring, and a manual three-sink dishwashing process was relied on.
Found that residents were not provided the same degree of access to the greater community and were not supported to engage in broader community life.
Licensing—Failed to assure resident rights
19 Oct 2025Inspection
19 Oct 2025Inspection
Found failure to monitor residents according to their evaluated needs and service plans. This violated applicable Oregon Administrative Rules.
Licensing—Failed to provide oversight and monitoring of change of condition
19 Oct 2025Inspection
19 Oct 2025Inspection
Investigated an allegation that medication orders were not administered as prescribed and identified a medication administration violation.
Licensing—Failed to administer medication as ordered
27 Aug 2025Inspection
27 Aug 2025Inspection
Investigated and determined a violation for failing to assess all residents with a significant change of condition.
Licensing—Failed to intervene when resident's condition changed
27 Aug 2025Inspection
27 Aug 2025Inspection
Investigated and found a deficiency in monitoring residents according to their evaluated needs.
Licensing—Failed to provide oversight and monitoring of change of condition
17 Jul 2025Licensure
17 Jul 2025Licensure
Investigated multiple deficiencies across postings, resident rights, abuse reporting, meals, move-in evaluations, service plans, health services, infection control, medication orders, staffing, fire safety, privacy, and door access. Violations were identified in numerous areas across the facility.
Deficiency—Resident Move-in & Evaluation: Res Evaluation
Deficiency—Staffing Requirements and Training ? Pre-service
13 Jun 2025License Condition
13 Jun 2025License Condition
Concluded that failure to provide a safe environment created immediate jeopardy and led to a license condition restricting admissions.
Regulatory Action—Failed to provide safe environment
12 Jun 2025Inspection
12 Jun 2025Inspection
Investigated and found staffing did not meet residents' needs, risking their health and safety.
Licensing—Failed to provide service
09 Jun 2025Inspection
09 Jun 2025Inspection
Determined that there was a failure to implement written policies and procedures that promote health and safety for residents.
Licensing—Failed to provide safe environment
08 Jun 2025Inspection
08 Jun 2025Inspection
Found that background checks for all subject individuals were not submitted to determine criminal fitness. This supports the allegation that hiring did not comply with administrative rules.
Licensing—Failed to hire according to administrative rules
08 Jun 2025Inspection
08 Jun 2025Inspection
Investigated an allegation of failing to provide service and found administrative oversight to ensure adequate resident care and services rendered ineffective.
Licensing—Failed to provide service
01 Jun 2025Inspection
01 Jun 2025Inspection
Found failure to notify the resident's physician when a resident refused consent to an order.
Licensing—Failed to provide service
14 Oct 2024Abuse: Neglect
14 Oct 2024Abuse: Neglect
Investigated allegations of neglect and abuse; found failures in providing basic dental pain management and weight monitoring, resulting in violations.
Abuse—Failed to provide service
23 Feb 2024Inspection
23 Feb 2024Inspection
Investigated and found that background checks were not obtained for all subject individuals.
Licensing—Failed to hire according to administrative rules
23 Feb 2024Complaint
23 Feb 2024Complaint
Found deficiencies in background checks for direct care staff and missing residency agreements for residents.
Deficiency—Facility Administration: Operation
Deficiency—Resident Rights and Protection: Personal Rela
20 Feb 2024Inspection
20 Feb 2024Inspection
Determined that residents' right to a legally enforceable residency agreement was not assured.
Licensing—Failed to assure resident rights
19 Feb 2024Inspection
19 Feb 2024Inspection
Found a deficiency in administering medications as ordered, with multiple missed doses linked to delays in refilling medications and no documented attempts to intervene.
Licensing—Failed to administer medication as ordered
09 Jan 2024Inspection
09 Jan 2024Inspection
Investigated an allegation of unsafe medication administration and found failures to provide a safe medication system, including missing medications and discrepancies in controlled substances.
Licensing—Failed to provide a safe medication administration system
16 Sept 2023Inspection
16 Sept 2023Inspection
Investigated a medication administration issue and found a failure to provide a safe system to ensure medications were administered as ordered. No observable or documented negative outcome.
Licensing—Failed to provide a safe medication administration system
24 Jul 2023Inspection
24 Jul 2023Inspection
Found that a resident was subjected to verbal abuse and protections against abuse were not provided.
Licensing—Failed to protect resident from verbal abuse
01 Jun 2023Inspection
01 Jun 2023Inspection
Identified failure to conduct all fire drills per the Oregon Fire Code. This violated Oregon Administrative Rules.
Licensing—Failed to provide safe environment
31 May 2023Complaint
31 May 2023Complaint
Found no deficiencies.
Deficiency—Licensing Complaint Investigation
Deficiency—Heating and Ventilation
23 May 2023Inspection
23 May 2023Inspection
Identified failure to complete service plans quarterly, violating Oregon Administrative Rules.
Licensing—Failed to properly plan care
23 May 2023Inspection
23 May 2023Inspection
Found that three daily nutritious meals with snacks seven days a week were not provided, with some food served at improper temperatures, dry, and hard for residents to cut.
Licensing—Failed to provide proper food/nutrition
04 May 2023Inspection
04 May 2023Inspection
Found a heating system deficiency that could not maintain 70 degrees Fahrenheit in resident areas due to HVAC needing repair.
Licensing—Failed to provide or maintain resident care equipment
28 Apr 2023Inspection
28 Apr 2023Inspection
Found that a service plan was not in place for about one week prior to move-in.
Licensing—Failed to properly plan care
07 Apr 2023Abuse: Neglect
07 Apr 2023Abuse: Neglect
Found that a new medication was not administered for about 10 days, causing discomfort and hospital visits, with violations related to medication administration and safety identified and a fine assessed.
Abuse—Failed to administer ordered medication
23 Feb 2023Inspection
23 Feb 2023Inspection
Identified the failure to conduct and record unannounced fire drills.
Licensing—Failed to provide safe environment
06 Jan 2023Abuse: Neglect
06 Jan 2023Abuse: Neglect
Investigated an abuse and neglect allegation related to medication administration; found a pain medication was not refilled in time, causing the patient to miss doses and experience discomfort due to an unsafe medication system.
Abuse—Failed to provide a safe medication administration system
06 Jan 2023Inspection
06 Jan 2023Inspection
Found that the care plan was not followed, and the resident did not receive a shower for about two weeks.
Licensing—Failed to follow care plan
18 Oct 2022Abuse: Neglect
18 Oct 2022Abuse: Neglect
Found failures to implement interventions and follow the care plan, resulting in a physical altercation and unsafe environment; a $250 fine was assessed.
Abuse—Failed to provide safe environment
09 Oct 2022Inspection
09 Oct 2022Inspection
Found a deficiency for failing to provide a safe medication administration system and to properly administer medications.
Licensing—Failed to provide a safe medication administration system
09 Sept 2022Inspection
09 Sept 2022Inspection
Investigated and found that a resident was not protected from emotional abuse after an inappropriate relationship and related distress.
Licensing—Failed to protect resident from mental or emotional abuse
09 Sept 2022Inspection
09 Sept 2022Inspection
Investigated a case of financial exploitation involving a resident and a staff member; found a failure to protect the resident from exploitation.
Licensing—Failed to protect resident from financial exploitation
03 Sept 2022Abuse: Neglect
03 Sept 2022Abuse: Neglect
Investigated and found a failure to provide a safe medication administration system, resulting in administering another resident’s psychiatric medication and hospital transfer.
Abuse—Failed to provide a safe medication administration system
02 Sept 2022License Condition
02 Sept 2022License Condition
Determined not in substantial compliance and that failure to provide needed services placed residents at risk.
Regulatory Action—Failed to provide service
19 Jul 2022Abuse: Neglect
19 Jul 2022Abuse: Neglect
Investigated a neglect case where staff failed to provide needed care and timely medication, resulting in a dislocated and broken ankle requiring surgery; a $700 fine was assessed.
Abuse—Failed to provide service
19 Jul 2022Abuse: Neglect
19 Jul 2022Abuse: Neglect
Investigated and found neglect of care and abuse due to failure to provide needed services, leaving the resident for an extended period in a wet brief and resulting in dehydration and a UTI.
Abuse—Failed to provide service
12 Jul 2022Inspection
12 Jul 2022Inspection
Investigated the allegation of abuse and found a failure to protect a resident from physical abuse and an unsafe environment.
Licensing—Failed to protect resident from physical abuse
02 Jun 2022Inspection
02 Jun 2022Inspection
Found a failure to provide a safe and homelike environment.
Licensing—Failed to provide safe environment
17 May 2022Initial
17 May 2022Initial
The review identified widespread deficiencies across administration, records, care planning, changes of condition monitoring, health services, medications, staffing, and safety. These issues indicate multiple areas of noncompliance with state rules and regulations.
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Rn Delegation and Teaching
Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
Deficiency—Systems: Medications and Treatments
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Resident Right to Refuse
Deficiency—Systems: Medication Administration
Deficiency—Systems: Self-Administration of Meds
Deficiency—Acuity-Based Staffing Tool
Deficiency—Staffing Requirements and Training – Pre-Serv
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—General Building Exterior
27 Apr 2022Inspection
27 Apr 2022Inspection
Found a deficiency for failing to administer ordered medication as prescribed. The finding involved medication technicians sharing residents' medications.
Licensing—Failed to administer ordered medication
20 Apr 2022Inspection
20 Apr 2022Inspection
Found a violation for failing to provide a safe medication administration system. There was no observable negative outcome.
Licensing—Failed to provide a safe medication administration system
19 Apr 2022Abuse: Neglect
19 Apr 2022Abuse: Neglect
Investigated an allegation of neglect for failing to meet a resident's basic care needs, including bathing, grooming, dressing, responding to call lights, and monitoring, which created a risk of serious harm.
Abuse—Failed to provide service
12 Apr 2022Abuse: Neglect
12 Apr 2022Abuse: Neglect
Found a failure to provide a safe medication administration system, resulting in wrong doses administered for multiple days and related health concerns. A fine of $800 was assessed.
Abuse—Failed to provide a safe medication administration system
02 Apr 2022Abuse: Neglect
02 Apr 2022Abuse: Neglect
Investigated and found a failure to provide a safe medication administration system, resulting in multiple medication errors and resident distress.
Abuse—Failed to provide a safe medication administration system
16 Mar 2022Abuse: Neglect
16 Mar 2022Abuse: Neglect
Found failures to implement interventions and care plans for residents with known behaviors, creating an unsafe environment and resulting in abuse and neglect.
Abuse—Failed to provide safe environment
15 Mar 2022Abuse: Neglect
15 Mar 2022Abuse: Neglect
Found failures in safe medication administration that led to missing doses and potential financial exploitation. A $300 fine was assessed.
Abuse—Failed to provide a safe medication administration system
09 Mar 2022Abuse: Neglect
09 Mar 2022Abuse: Neglect
Identified violations of medication administration safety and resident rights, including directing staff to use another resident’s medications and requesting unprescribed doses. A $300 fine was assessed.
Abuse—Failed to provide a safe medication administration system
05 Mar 2022Abuse: Neglect
05 Mar 2022Abuse: Neglect
Investigated allegations of neglect related to wound care and failure to notify a physician; findings indicated inadequate care and planning, with resulting hospitalization and a civil penalty.
Abuse—Failed to provide service
12 Feb 2022Abuse: Neglect
12 Feb 2022Abuse: Neglect
Investigated a complaint alleging neglect and abuse; found failures in safety, care planning, and fall interventions that led to multiple falls and injuries.
Abuse—Failed to provide safe environment
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Mirador Living is not affiliated with the owner or operator(s) of Juniper Canyon Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Juniper Canyon Living directly. There is no cost for this service. We are compensated by the community you select.
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