I've been very pleased with this small, neat senior home - the staff are compassionate and attentive, nurses and aides provide strong, comfort-focused care, and communication is constant. Rooms and common areas are clean with lovely grounds, sunroom and patios, good meals, lots of activities, rehab options and strong family/spiritual support; I would recommend it.
Current/former resident
Jul 2026
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Reviews
3.66·(29)
Overall rating
5
4
3
2
1
Care
3.3
Staff
3.5
Meals
4.3
Amenities
3.5
Value
1.0
Pros
Attentive nursing staff
Compassionate nursing aides
Engaged, friendly caregiving team
Responsive social work services
Frequent family–staff communication
Clean, well-maintained rooms and common areas
Active social programming and group activities
Available rehabilitation and physical therapy services
Outdoor amenities and attractive grounds
Supportive end-of-life and palliative care
Pleasant dining and satisfactory meal quality
Small, intimate facility atmosphere
Cons
Inconsistent staffing levels
Gaps in clinical-incident response and family communication
Shared-room privacy and roommate matching challenges
Variation in activity programming breadth and frequency
Limited visitor dining options
Operational constraints linked to small facility size
Summary of reviews
Holy Family Senior Living receives consistent praise for frontline caregiving. Reviewers frequently describe nurses and nursing aides as attentive, compassionate, and engaged; many note that staff interact positively with residents (singing, social engagement) and provide comfort-focused care including supportive end-of-life attention. The facility also offers rehabilitation/physical therapy services, a responsive social worker, and active communication with families in many cases. Physical spaces are described as clean and well-maintained, with pleasant common areas, sunrooms, patios, and attractive grounds that support outdoor socialization.
Operationally, there are notable weaknesses to consider. Several accounts indicate inconsistent staffing levels that can affect timeliness of care, and at least one emergency transfer highlighted gaps in clinical-incident response and family communication. These issues suggest the facility may experience occasional delays in responsiveness or lapses in internal handoff and crisis protocols. Shared rooms exist and, while acceptable to some families, roommate compatibility and privacy have been identified as potential challenges. Management appears communicative and reliable in many interactions, but staffing and incident-communication gaps point to areas where scheduling and resource allocation could be strengthened.
Dining and activities show mixed but generally favorable impressions. Multiple reviewers express satisfaction with meals and the dining environment, though visitor dining is currently limited or unavailable in some circumstances. Social programming is active and promotes engagement, but descriptions range from robust offerings to more basic activities, indicating variability in the breadth and frequency of programming across time or units.
Overall, Holy Family presents strong strengths in direct caregiving, cleanliness, and a family-oriented atmosphere with good rehab services and attractive outdoor spaces. Prospective residents and families should weigh those strengths against operational considerations: ask about current staffing levels and scheduling, how roommate assignments and privacy are managed, the facility's emergency-response and family-notification protocols, and visitor-dining policies. Those inquiries will help determine whether the facility's caregiving strengths align with an individual resident's needs and expectations.
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Location
Holy Family Senior Living is located at 1200 Spring St, Bethlehem, PA, 18018.
About Holy Family Senior Living
Holy Family Senior Living manages eight Catholic housing corporations that offer 280 independent living apartments across Pennsylvania, with places like St. Catharine Senior Apartments in Reading, Neumann Apartments in Saint Clair, Queen of Peace Apartments in Pottsville, Queen of Angels Apartments in Hyde Park, Holy Family Apartments in both New Philadelphia and Bethlehem, St. Ann Apartments in Lansford, and Antonian Towers in Easton, with apartment counts ranging from 11 up to 50. The Bethlehem location at 1200 Spring St. provides a wide range of senior care options and serves as the main hub for Catholic senior housing and health care services, where residents from all walks of life can live in a community focused on inclusion and a home-like feeling. The environment feels warm and compassionate with daily Mass held in the chapel of Holy Family Manor, programs that support spiritual and emotional well-being, and activities that respect different backgrounds and faiths even though the community identifies as Catholic at Heart and welcomes all. Residents find a mixture of independent living, assisted living, memory care, skilled nursing, and rehabilitation services, with a staff made up of registered nurses, licensed practical nurses, and certified nursing assistants available to help with medical needs, personal care, and daily living tasks, always being there for medication management, help with bathing or dressing, transfers, and non-ambulatory care. The personal care homes like Trexler Pavilion and Grace Mansion offer support to 23 and 26 residents, while the skilled nursing home provides 208 beds, plus there's an adult day care center, hospice, and respite care services for those who need short-term stays or ongoing therapy like physical, occupational, or speech therapies. Apartments and living spaces come equipped with features like private patios, porches, garden areas, furnished rooms, wall-to-wall carpeting, central heating and air, and full-size washers and dryers, and there's household help like housekeeping, maintenance, laundry, and dry cleaning services every day, along with 24-hour supervision and emergency alert systems for safety. Meals are prepared on site with special attention given to allergies and diabetes-friendly diets, and residents have access to communal dining rooms, a beauty and barber shop, on-site parking, and transportation for outings or errands, all overseen by a staff that coordinates move-ins and helps with financial matters if needed. Activity programs aim to fit everyone's needs, with community events like movie nights, social gatherings, and opportunities for spiritual care and support during life's transitions, always with a plan to help each person keep their dignity and as much independence as possible, making it easy for folks to enjoy both privacy and the company of others in attractive community rooms and shared spaces or out on their patios and garden plots, never losing sight of the little things like daily Mass or a safe home to return to each day.
People often ask...
Holy Family Senior Living offers independent living and assisted living.
There are 8 photos of Holy Family Senior Living on Mirador.
The full address for this community is 1200 Spring St, Bethlehem, PA 18018.
No, Holy Family Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.
License number
216430
Facility type
Full
License class
Licensed
Capacity
28 residents
Licensee
CATHOLIC SENIOR HOUSING & HEALTH CARE SERVICES INC
Found deficiencies in posting the current license and inspection summary, pest control visibility, and fire drill documentation. The issues included a non-posted LIS, spider webs near an exit, and missing evacuation time in fire drill records.
2600Post current license and inspection summary
2600Infestation
2600Fire Drill Records
2600Alternate Exit Routes
08 Jan 2025Inspection
08 Jan 2025Inspection
Found two deficiencies: a policy on voice-controlled electronics was missing, and a resident's height was not documented in an annual medical evaluation.
2600.42.sPrivacy
2600.141.b.1Annual Medical Evaluation
07 Feb 2024Inspection
07 Feb 2024Inspection
Found no deficiencies.
03 Jan 2024Inspection
03 Jan 2024Inspection
Found no deficiencies. No regulatory citations were identified.
31 Oct 2023Inspection
31 Oct 2023Inspection
Determined that full implementation was achieved. Continued compliance must be maintained.
25 Aug 2023Inspection
25 Aug 2023Inspection
Identified that a resident's behavioral management medications and psych evaluation information were not updated in the resident's support plan, and corrective actions were implemented.
227.dSupport Plan Medical/Dental
04 Jan 2023Inspection
04 Jan 2023Inspection
Identified deficiencies in staff fire-safety orientation and evacuation procedures, as well as in exit labeling, medical evaluations, combustible storage, and medication training. Continued compliance is required.
2600.65aFS Orientation on first day
2600.125aCombustible Storage
2600.132dEvacuation
2600.133.1Exit Signs
2600.141aMedical Evaluation
2600.182bPrescription Medication
03 Dec 2021Inspection
03 Dec 2021Inspection
Found no deficiencies. No regulatory citations were identified.
19 Oct 2021Inspection
19 Oct 2021Inspection
Identified deficiencies in CPR training, facility surfaces, medication documentation, resident rights education, and support plan completeness.
2600.63aFirst Aid/CPR Training
2600.88aSurfaces
2600.185aImplement Storage Procedures
2600.191Resident Right to Refuse
2600.227.dSupport Plan Medical/Dental
10 Oct 2021Inspection
10 Oct 2021Inspection
Found deficiencies in CPR coverage, surface maintenance, medication documentation, resident rights education, and care plan completeness.
2600.63aFirst Aid/CPR Training
2600.88aSurfaces
2600.185aImplement Storage Procedures
2600.191Resident Right to Refuse
2600.227dSupport Plan Medical/Dental
27 Sept 2021Inspection
27 Sept 2021Inspection
Issued a regular license for a personal care home to operate at the specified location.
24 Sept 2021Inspection
24 Sept 2021Inspection
Found no deficiencies.
30 Sept 2020Inspection
30 Sept 2020Inspection
Issued a regular license for operation at the licensed site.
25 Nov 2019Inspection
25 Nov 2019Inspection
Identified multiple deficiencies in refunds to residents, staff training and safety practices, and medication management.
2600.21643Resident's Funds and 30-day Refund Regulations
2600.65.fTraining Topics
2600.21643Annual Training Content
2600.21643Lighting
2600.21643Fire Drill Records
2600.132.hDesignated Meeting Place
2600.21643Medical Evaluation
2600.181.cSelf-administration Assessment
2600.182.bPrescription Medication
2600.183.bMeds and Syringes Locked
2600.185.aImplement Storage Procedures
2600.187.bDate/Time of Medication Administration
05 Nov 2019Inspection
05 Nov 2019Inspection
Granted a renewal license and compliance certificate for the facility to operate.
20 Jun 2019Inspection
20 Jun 2019Inspection
Identified deficiencies were cited under applicable regulations for personal care homes.
24 Oct 2018Inspection
24 Oct 2018Inspection
Inspectors identified several deficiencies related to food safety, medication management, and resident assessments. Corrective actions were proposed and partially implemented.
2600.103(e)Food served and returned from an individual's plate may not be served or used in the preparation of other dishes
2600.103(i)Outdated or spoiled food or dented cans may not be used
2600.141(b)(1)A resident shall have a medical evaluation at least annually
2600.184(a)The original container for prescription medications shall be labeled with a pharmacy label that includes the following
2600.187(a)The medication record shall be kept for each resident
2600.227(g)Signatures on the plan of care (or support plan)
2600.225(c)Additional assessments as required
09 Aug 2018Inspection
09 Aug 2018Inspection
Renewed and issued a regular license following the renewal application. The renewal indicates compliance with licensing requirements.
19 Oct 2017Inspection
19 Oct 2017Inspection
Found multiple deficiencies including incomplete medical evaluations, outdated care plans after changes in residents' conditions, insufficient medication administration staffing, and missing death certificates in resident records.
Renewal resulted in the issuance of a regular license for a personal care home; an onsite inspection will occur within the next twelve months.
04 Aug 2017Inspection
04 Aug 2017Inspection
Identified that the resident's support plan did not address suicidal ideations and how to assist the resident.
Type A55 Pa.Code §2600.227(d)Documentation of resident support plan services
30 Sept 2016Inspection
30 Sept 2016Inspection
Identified violations for not following prescriber directions, missing annual assessments, and incomplete fire drill documentation.
2600.187(d)The home shall follow the directions of the prescriber
2600.132(c)A written fire drill record must include the date, time, the amount of time it took for evacuation, the exit route used, the number of residents in the home at the time of the drill, the number of residents evacuated, the number of staff participating, problems encountered and whether the fire alarm or smoke detector was operative
2600.225(c)The resident shall have additional assessments as follows: annually; if the condition of the resident significantly changes prior to the annual assessment; at the request of the Department upon cause to believe that an update is required
10 Aug 2016Inspection
10 Aug 2016Inspection
Granted a certificate of compliance and renewed license with a 28-person capacity; a follow-up onsite inspection was planned within the next year.
23 Sept 2015Inspection
23 Sept 2015Inspection
Identified violations involving smoking policy not reflected in contracts, a dangerous bed attachment, and failure to complete annual medical evaluations.
2600.25(c)(8)The contract shall specify the home's rules related to home services, including whether the home permits smoking.
Type A2600.81(b)Wheelchairs, walkers, prosthetic devices and other apparatus used by residents must be clean; in good repair and free of hazards.
Type A2600.187(b)(1)A resident shall have a medical evaluation at least annually.
11 Sept 2015Inspection
11 Sept 2015Inspection
Renewed the license and issued a certificate of compliance for a personal care home, establishing a maximum of 28 persons.
08 Sept 2015Inspection
08 Sept 2015Inspection
Investigated abuse and mistreatment involving staff interactions with a resident and failure to report, with staff termination and required corrective actions.
Type A2600.15(a)(1)Access to home, residents and records
Type A2600.42(c)A resident shall be treated with dignity and respect
09 Oct 2014Inspection
09 Oct 2014Inspection
An inspection found multiple deficiencies related to confidentiality, safety, and emergency planning, including improper storage of records and hazardous substances, unlabeled towels, and missing emergency documentation.
2600.17(b)Resident records confidentiality
2600.82(a)Storage of poisonous materials
2600.102(k)Use of a common towel prohibited
2600.107(a)Emergency preparedness plan
2600.124Emergency notification to fire department
2600.184(c)Medication prescriptions must include instructions
14 Aug 2014Inspection
14 Aug 2014Inspection
Issued a certificate of compliance authorizing operation of a personal care home with a capacity of 28; no violations were cited.
16 Oct 2013Inspection
16 Oct 2013Inspection
Investigated found a sanitary condition violation due to residents sharing glucometers, creating cross-contamination risk.
Type A55 Pa.Code §2600.85(a)Sanitary conditions shall be maintained
13 Sept 2013Inspection
13 Sept 2013Inspection
Renewed the license for a personal care home in Bethlehem, PA. The department issued the license in response to the renewal application.
17 Aug 2012Inspection
17 Aug 2012Inspection
Identified violations of medication safety, storage, and staff training requirements, including unlocked medications and inadequate counting of controlled substances.
2600.65(a)Direct care staff training/competency
2600.183(b)Medication storage/locking
2600.165(a)Safe storage and counting of medications
08 Nov 2011Inspection
08 Nov 2011Inspection
Identified deficiencies in medication management, hazardous materials handling, and resident assessments. The findings included unsafe storage practices and incomplete documentation.
55 Pa.Code §2600.82cPoisonous materials
55 Pa.Code §2600.100aExterior of the building
55 Pa.Code §2600.183bMedication storage and access
55 Pa.Code §2600.141aMedical evaluations
26 Oct 2010Inspection
26 Oct 2010Inspection
The agency granted a license to operate a senior care facility with a maximum capacity of 28.
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Mirador Living is not affiliated with the owner or operator(s) of Holy Family Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Holy Family Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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