Whitemarsh House

    31 W Mill Rd, Flourtown, PA 19031
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

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    Overall rating

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    5. 1
    • Care

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    • Staff

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    • Meals

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    • Amenities

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    • Value

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    Location

    Map showing location of Whitemarsh House

    Whitemarsh House is located at 31 W Mill Rd, Flourtown, PA, 19031.

    About Whitemarsh House

    Whitemarsh House sits in a quiet residential neighborhood in Flourtown, Pennsylvania, close to shops, restaurants, and public spaces, and it runs like a big old Victorian house with high ceilings, plenty of natural light, private and shared rooms, and shared meals in a common dining area, and you'll see folks living there who are adults and seniors or even some younger adults, with care plans their staff changes as needs come up, and those care plans can help with brain injury, mental health, addiction, and all sorts of other conditions you wouldn't expect under one roof, everything from traumatic brain injury, stroke, or brain tumor to PTSD, serious mental illness, or drug and alcohol problems. People who move in might need detox or a residential program for addiction, help with medications like Suboxone or Methadone, or they might use the Day Program which gives extra structure and activities for folks needing more support, and there's always a mix of therapy, cognitive behavioral sessions, vocational work, and physical activity, sometimes in groups or one-on-one, or even out in the community as part of local outings. You'll notice a lot of attention paid to both comfort and safety with supervision and a licensed medical team that includes doctors, nurses, psychiatrists, a nurse manager, clinical director, psychologist, rehabilitation therapists, and life skills assistants, and care is sensitive to each person's background and needs, with plans focused on reducing harmful behaviors, building skills, managing emotions, developing social and sensory-motor abilities, and working to give people dignity and help break the stigma that can happen with brain injury or mental illness. Whitemarsh House has a CARF accreditation for its residential and community brain injury programs and keeps a steady focus on quality management and improvement by listening to residents and their families. The place works with Medicaid, private pay, some state funds, Pennsylvania State Community Health Choice waivers, OBRA waivers, Workman's Compensation, and insurance settlements, so there are a few ways to pay, and the hours are long, running from 6:00 am to 10:00 pm. Residents have space to themselves for quiet, time to gather in groups, and the option for supervised apartments nearby if someone is working toward more independence, and on top of all that, Whitemarsh House tries to remain affordable, culturally welcoming, and just a generally home-like place for people who need a special level of support for serious mental health or neurological conditions, while staff stick close to each person and keep care plans as practical and flexible as possible.

    People often ask...

    Whitemarsh House offers competitive pricing, with rates starting at a cost of $3,515 per month.

    Whitemarsh House offers assisted living.

    The full address for this community is 31 W Mill Rd, Flourtown, PA 19031.

    No, Whitemarsh House does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number127860
    Facility typeFull
    License classLicensed
    Capacity26 residents
    LicenseeWHITEMARSH HOUSE INC.
    Care servedPersonal Care Homes
    EffectiveFebruary 9th, 2026
    ExpiresFebruary 9th, 2027
    View the official license record

    Inspection Reports

    37

    Reports

    11

    Type A Citations

    3

    Type B Citations

    0

    Complaints

    17

    Years

    20 Nov 2025Inspection
    Found multiple deficiencies related to background checks, fire safety, medical evaluations, medication training, and medication storage. Documentation and training were incomplete.
    • Older Adult Protective Services Act (35 P. S. §§ 10225.101—10225.5102) and 6 Pa. Code Chapter 15Criminal history checks
    • 2600FS Orientation 1st Day
    • 2600Safety Inspection/Fire Drill
    • 2600Annual Medical Evaluation
    • 2600Prescription Medication
    • 2600Storing Medications
    06 Jan 2025Inspection
    Identified deficiencies in bedside lighting access, food stored on the floor, and inadequate freezer temperatures.
    • 2600Lighting/Operable Lamp
    • 2600Storing Food Off Floor
    • 2600Refrigerator/Freezer Temps
    31 Oct 2024Inspection
    Identified multiple deficiencies in licensing compliance, including posting requirements, health and safety information, staff training, sanitation, equipment, and residents’ records.
    • 2600.3.c.Post Current License
    • Influenza Awareness ActInfluenza information posting
    • 3 Pa C.S.A. 6501–6510Food manager certification
    • 2600.65.d.Initial direct care training
    • 2600.81.b.Resident Personal Equipment
    • 2600.85.a.Sanitary conditions
    • 2600.101.j.3Bed/Linens/Pillows/Blankets
    • 2600.101.j.7Lighting/Operable Lamp
    • 2600.101.o.Walls, Floors, Ceilings
    • 2600.103.d.Storing Food Off Floor
    • 2600.103.f.Refrigerator/Freezer Temps
    • 2600.144.b.Policy on Smoking
    • 2600.171.b5First Aid Kit
    • 2600.171.cHome's Vehicle Documents
    • 2600.182.cMedication Administration
    • 2600.185.aImplement Storage Procedures
    • 2600.227.dSupport Plan Medical/Dental
    • 2600.104.bDishes/Glassware/Utensils
    • 2600.103.iOutdated Food
    • 2600.88.aSurfaces
    • 2600.86.b.Bathroom
    12 Feb 2024Inspection
    Found no deficiencies. No regulatory citations were identified.
    25 Jan 2024Inspection
    Found deficiencies in staffing for medication administration, exterior hazards, fire safety, and medical/medication management, with corrective actions implemented and ongoing compliance required.
    • 2600.60.aStaff/Support Plan
    • 2600.100.aExterior - Free of Hazards
    • 2600.132.aMonthly Fire Drill
    • 2600.132.bSafety Inspection/Fire Drill
    • 2600.132.cFire Drill Records
    • 2600.141.aMedical Evaluation
    • 2600.183.eStoring Medications
    • 2600.184.aResident's Meds Labeled
    • 2600.184.aStoring Medications (continued)
    • 2600.225.aAssessment
    • 2600.227.aSupport Plan
    19 Dec 2023Inspection
    Identified multiple deficiencies in sanitation, safety, and medical evaluation processes, including cluttered storage, missing first aid kits, unlabeled food, combustible materials near heat sources, uninspected fire extinguishers, and incomplete resident medical evaluations.
    • Surfaces (88a)
    • First Aid Kit (96a)
    • Outdated Food (103i)
    • Combustible Storage (125a)
    • Fire Extinguisher Inspection (131f)
    • Annual Medical Evaluation (141.b.1)
    • First Aid Kit (Transportation) (171.b.5)
    30 Aug 2023Inspection
    Found deficiencies in medication management and MAR documentation. The issues included medications not on current orders and MARs missing diagnosis/purpose and staff initials.
    • 2600. 183.d.Only current prescription, OTC, sample and CAM for individuals living in the home may be kept in the home.
    • 2600. 187.a.A medication record shall be kept to include the following for each resident for whom medications are administered: 12. Diagnosis or purpose for the medication, including pro re nata (PRN).
    • 2600. 187.b.Date/Time of Medication Admin.
    21 Mar 2023Inspection
    Investigated multiple deficiencies in abuse reporting, resident records, finances, medications, and staff training, resulting in a first provisional license instead of reinstatement of the prior license.
    • 2600.15aResident Abuse Report
    • 2600.15dResident Abuse-Notification
    • 2600.16cWritten Incident Report
    • 2600.17Record Confidentiality
    • 2600.20b1Financial Records
    • 2600.20b3Written Receipts
    • 2600.20b4Use of Funds
    • 2600.20b5No Commingling
    • 2600.20b8Quarterly Account
    • 2600.20b9Record Keeping
    • 2600.42bAbuse
    • 2600.42pRestraints
    • 2600.51Criminal Background Check
    • 2600.65aFS Orientation 1st Day
    • 2600.65bRights/Abuse 40 Hours
    • 2600.65fTraining Topics
    • 2600.65gAnnual Training Content
    • 2600.82cLocking Poisonous Materials
    • 2600.89bHot Water Temperature
    • 2600.141aMedical Evaluation Information
    • 2600.183eStoring Medications
    • 2600.184aMeds Labeled
    • 2600.185aImplement Storage Procedures
    • 2600.187dFollow Prescriber's Orders
    • 2600.202Prohibitions
    • 2600.227gSupport Plan Signatures
    • 2600.252Record Content
    11 Jan 2023Inspection
    Revoked the certificate of compliance and issued a first provisional license after identifying numerous violations, including safety, medication management, sanitation, and resident rights concerns.
    • 55 Pa. Code § 2600.3(c)Post Current License
    • 55 Pa. Code § 2600.16(c)Written Incident Report
    • 55 Pa. Code § 2600.25(a)Written Contract and Review
    • 55 Pa. Code § 2600.26(a)Quality Management Plan
    • 55 Pa. Code § 2600.41(e)Signed Statement
    • 55 Pa. Code § 2600.54(a)Direct Care Staff
    • 55 Pa. Code § 2600.82(a)Poisonous Materials
    • 55 Pa. Code § 2600.82(c)Locking Poisonous Materials
    • 55 Pa. Code § 2600.85(a)Sanitary Conditions
    • 55 Pa. Code § 2600.85(d)Trash Receptacles
    • 55 Pa. Code § 2600.85(e)Trash Outside Home
    • 55 Pa. Code § 2600.89(b)Hot Water Temperature
    • 55 Pa. Code § 2600.100(a)Exterior - Free of Hazards
    • 55 Pa. Code § 2600.101(j)Bedroom Chairs
    • 55 Pa. Code § 2600.101(j)(2)Bedroom Chairs
    • 55 Pa. Code § 2600.101(j)(7)Bedroom Chairs
    • 55 Pa. Code § 2600.102(i)Soap Dispenser
    • 55 Pa. Code § 2600.103(g)Storing Food
    • 55 Pa. Code § 2600.103(i)Outdated Food
    • 55 Pa. Code § 2600.105(g)Lint Removal and Duct Cleaning
    • 55 Pa. Code § 2600.107(d)Procedure Emergency Management Agency Submission
    • 55 Pa. Code § 2600.123(b)Emergency Procedures Posted
    • 55 Pa. Code § 2600.132(a)Monthly Fire Drill
    • 55 Pa. Code § 2600.132(c)Fire Drill Records
    • 55 Pa. Code § 2600.132(e)Fire Drill Sleeping Hours
    • 55 Pa. Code § 2600.132(f)Alternate Exit Routes
    • 55 Pa. Code § 2600.141(a)Medical Evaluation
    • 55 Pa. Code § 2600.162(c)Menus Posted
    • 55 Pa. Code § 2600.182(b)Prescription Medication
    • 55 Pa. Code § 2600.184(a)Resident's Meds Labeled
    • 55 Pa. Code § 2600.185(a)Implement Storage Procedures
    • 55 Pa. Code § 2600.187(a)Medication Record
    • 55 Pa. Code § 2600.187(d)Follow Prescriber's Orders
    • 55 Pa. Code § 2600.188(b)Medication Error Reporting
    • 55 Pa. Code § 2600.190(a)Completion Medication Course
    • 55 Pa. Code § 2600.191Resident Right to Refuse
    • 55 Pa. Code § 2600.221(c)Post Activity Calendar
    • 55 Pa. Code § 2600.224(a)Preadmission Screen Form
    • 55 Pa. Code § 2600.225(a)Assessment
    • 55 Pa. Code § 2600.227(a)Support Plan
    25 Aug 2021Inspection
    Issued a regular license for a Personal Care Home with capacity of 26, following renewal application; license valid 2021-09-13 to 2022-09-13.
    24 Aug 2021Inspection
    Investigated deficiencies in incident reporting, criminal background checks, fire extinguisher maintenance, and medication management; the corrections were fully implemented.
    • 2600.16.c.Written Incident Report
    • 2600.51.Criminal History Checks
    • 2600.131.f.Fire Extinguisher Inspection
    • 2600.185.a.Implement Storage Procedures
    • 2600.187.a.Medication Record
    • 2600.187.d.Follow Prescriber's Orders
    15 Oct 2020Inspection
    Identified deficiencies in privacy signage, staff training records, medication storage and labeling, temperature control, and emergency procedures; corrections were found to be fully implemented.
    • 2600.42.sPrivacy
    • 2600.65.bRights/Abuse
    • 2600.85.aSanitary Conditions
    • 2600.85.dTrash Receptacles
    • 2600.101.j.1Mattress Fire Retardant
    • 2600.101.j.3Bed/Linens/Pillows/Blankets
    • 2600.103.fRefrigerator/Freezer Temps
    • 2600.105.gLint Removal and Duct Cleaning
    • 2600.123.bEmergency Procedures
    • 2600.132.bSafety Inspection/Fire Drill
    • 2600.132.dEvacuation
    • 2600.162.eMenu Changes
    • 2600.183.eStoring Medications
    • 2600.184.aLabeling OTC/CAM
    • 2600.187.dFollow Prescriber's Orders
    • 2600.221.cPost Activity Calendar
    • 2600.101.j.7Lighting/Operable Lamp
    22 Sept 2020Inspection
    Identified several deficiencies in abuse reporting, staff qualifications and training, and medical documentation.
    • Type A2600.15.a.Resident Abuse Report
    • Type B2600.42.b.Abuse
    • Type A2600.54.a.Direct Care Staff Qualifications
    • Type A2600.65.a.FS Orientation 1st Day
    • Type B2600.65.b.Rights/Abuse 40 Hours
    • Type A2600.141a.Medical Evaluation Information
    • 2600.225c.Additional Assessments
    06 Aug 2020Inspection
    Granted a regular license to operate and noted that an onsite review will occur within the next twelve months.
    29 Apr 2020Inspection
    Identified no regulatory citations following an inspection.
    29 May 2019Inspection
    Renewal approved and a regular license issued for a personal care home after review.
    09 May 2019Inspection
    Found violations under 55 Pa. Code Ch. 2600 during an annual inspection.
    06 Jun 2018Inspection
    Issued a regular license renewal and granted a certificate of compliance.
    24 Aug 2017Inspection
    Identified multiple safety, cleanliness, and medication-security deficiencies in the home, including unlocked poisonous materials, dirty and damaged surfaces, a frayed chair, and an unlocked medication cart.
    • 55 Pa.Code §2600.82(c)Poisonous materials must be kept locked and inaccessible to residents
    • 55 Pa.Code §2600.88(a)Floors, walls, ceilings, windows, doors and other surfaces must be clean, in good repair and free of hazards
    • 55 Pa.Code §2600.95Furniture and equipment must be in good repair, clean and free of hazards
    • 55 Pa.Code §2600.183(b)Prescription medications, OTC medications, CAM and syringes shall be kept in an area or container that is locked
    31 May 2017Inspection
    Granted a renewal license following the renewal application; a regular license was issued for continued operation.
    22 Nov 2016Inspection
    Identified deficiencies in documenting medication administration and narcotic counts for two residents.
    • Type A55 Pa.Code §2600Medication administration record documentation
    • Type B55 Pa.Code §2600Narcotic count sheet documentation
    13 Jul 2016Inspection
    Identified multiple regulatory violations related to staff training, food safety, and medical evaluations.
    • 55 Pa.Code §2600Direct care staff training
    • 55 Pa.Code §2600Food storage off the floor
    • 55 Pa.Code §2600Medical evaluations
    • 55 Pa.Code §2600Medication administration training
    27 May 2016Inspection
    Found no deficiencies; license renewed and issued.
    15 Jul 2015Inspection
    Identified a medication-record deficiency for a resident missing staff initials for a medication administered on 7/13/15.
    • 55 Pa.Code §2600Medication record must include staff initials
    22 May 2015Inspection
    Granted a certificate of compliance and renewed license for a licensed personal care home.
    07 Apr 2015Inspection
    Identified violations related to failing to report an abuse allegation to the local area agency on aging and deficiencies in medication administration training and practicum completion.
    • Type A55 Pa.Code § 2600.15(a)Reporting of suspected abuse
    • Type A55 Pa.Code § 2600.15(a)Medication administration training; practicum requirements
    12 Jun 2014Inspection
    Cited deficiencies for toilet paper provision and for inadequate resident support-plan documentation addressing hoarding behavior.
    • 55 Pa.Code §2600.102(h)Toilet paper provided for every toilet
    • 55 Pa.Code §2600.227(d)Documentation of resident support plan services
    11 Jun 2014Inspection
    Issued a regular license renewal following the renewal application.
    27 Aug 2013Inspection
    Investigated a complaint about inadequate daily living assistance and health care management; a prescribed medication refill was not provided in time.
    • 55 Pa.Code §2600.23(a)A home shall provide each resident with assistance with activities of daily living as indicated in the resident's assessment and support plan
    13 Jun 2013Inspection
    Identified multiple deficiencies across staff training, medical documentation, safety, and care planning requiring corrective actions.
    • 2600.65(b)(2)Staff orientation
    • 2600.65(b)(2)Staff orientation content (within 40 hours)
    • 2600.92Windows and doors in good repair
    • 2600.104(b)(2)Dishes, glassware, and utensils must be clean
    • 2600.141(a)(2)Medical evaluations must be complete
    • 2600.190(a)Medications administration training
    • 2600.227(g)Signatures on the support plan
    24 May 2013Inspection
    Granted a Certificate of Compliance after review, indicating renewal of the license.
    20 Jul 2012Inspection
    Determined the operation was in compliance with the applicable regulations and issued a regular license.
    13 Jul 2011Inspection
    Found violations related to medication management and record-keeping during a licensing visit conducted on 2011-07-13.
    • 55 Pa.Code §2600Prescription medications, OTC medications and CAM that are discontinued
    • 55 Pa.Code §2600Safe storage, access, security, distribution, and use of medications and medical equipment
    • 55 Pa.Code §2600Prescriber directions followed
    25 Aug 2010Inspection
    Identified multiple violations of state care facility regulations during the licensing/care oversight process.
    04 May 2010Inspection
    Determined deficiencies in keeping accurate financial records for residents and related rights concerns.
    • 55 Pa.Code § 2600Record of financial transactions with the resident
    22 Mar 2010Inspection
    Investigated a licensing matter and found multiple violations of state rules governing financial records, resident rights, and financial management.
    • Type A55 Pa.Code § 2600Recordkeeping of financial transactions
    • Type A55 Pa.Code § 2600Admission of SSI residents
    • Type A55 Pa.Code § 2600Resident rights to furnishings and possessions
    • Type A55 Pa.Code § 2600Cleanliness and maintenance of facilities
    28 Sept 2009Inspection
    Identified multiple violations of the rules governing resident care, safety, and sanitation.
    • 55 Pa.Code § 2600Poisonous materials shall be kept locked
    • 55 Pa.Code § 2600Sanitary conditions shall be maintained
    • 55 Pa.Code § 2600Direct care staff persons shall have the following qualifications
    • 55 Pa.Code § 2600Each resident's record shall include the following information

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