Kendal at Longwood

    1109 E Baltimore Pike, Kennett Square, Pennsylvania 19348
    • Independent Living
    • Assisted Living
    • Skilled Nursing

    Impeccable campus friendly attentive staff

    I toured the community and came away very positive - staff were friendly, professional and attentive, and nursing care/all levels of care are clearly well managed in a warm, Quaker-valued atmosphere. The 400-acre, beautifully landscaped campus is impeccably maintained, with modernized cottages and apartments (two-bedroom cottages with garages, patios and in-unit washer/dryers). There's a great library, fitness and pool, many classes, clubs and outings, plus pleasant dining and convenient on-site continuing care. The tour was informative and welcoming; I could see myself living here.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Medication Reminders
    • Pharmacy on-site
    • Skilled Nursing

    Healthcare staffing

    • Nurse on Staff (Part time)
    • Staff trained in Medication Management

    Meals and dining

    • Communal Dining
    • Diabetic
    • Guest Meals
    • Low Fat
    • Low Salt
    • Renal

    Room

    • Kitchen Appliances In Unit

    Transportation

    • General Transportation Services
    • Parking Lot

    Common areas

    • Computer Room
    • Entertainment Venues
    • Garden
    • Swimming Pool

    Community services

    • Gated Facility
    • Housekeeping Services
    • Laundry Services
    • Linen Services
    • Rent And Care Fees

    Recreational areas

    • Tennis Courts

    Activities

    • Facilitated Field Trips/Outings
    • Fitness & wellness facilities/equipment
    • Occupational Therapy/Rehabilitation
    • Physical Therapy/Rehabilitation

    Miscellaneous

    • English spoken
    • Spanish Spoken

    Reviews

    4.68·(75)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.6
    • Meals

      4.0
    • Amenities

      4.2
    • Value

      2.5

    Pros

    • Attentive, professional, and dignified staff
    • Warm, welcoming community atmosphere
    • Beautiful, well-maintained grounds and tree-lined drives
    • Varied housing options including modern cottages and apartments
    • On-site continuum of care (CCRC) and health services
    • Extensive activities and clubs (fitness, swimming, hiking, arts, bridge, photography)
    • Regular cultural outings to concerts, museums, and theaters
    • Well-appointed communal spaces (library, memorial reception room, covered walkways)
    • Convenient location with easy access to city amenities
    • Pleasant and spacious dining areas
    • Appliance-equipped units and private patios/gardens in some homes
    • Smooth admissions and informative tours
    • Consistent upkeep and strong maintenance program
    • Accessible fitness and recreational facilities (gym, pool)

    Cons

    • Variable dining quality and limited menu variety
    • High and sometimes opaque pricing structure
    • Variability in clinical-care consistency and responsiveness
    • Some apartment floorplans with limited interior space
    • Mixed building ages producing uneven unit conditions
    • Perceived emphasis on fees and revenue over resident experience

    Summary of reviews

    Kendal at Longwood presents as a well-established continuing-care retirement community with a strong emphasis on grounds, amenities, and a campus culture rooted in Quaker values. Reviewers consistently highlight the attractive, well-maintained grounds, tree-lined drives, covered walkways, and multiple housing options that range from modernized cottages with two-car garages to older apartment buildings. Communal facilities such as a large library, memorial reception room, fitness center, pool, and a range of classroom/activity spaces support an active lifestyle.

    Staff and clinical services are frequently described as professional, warm, and attentive. Many accounts emphasize helpful tour staff, knowledgeable management, and thorough nursing care; the presence of an on-site health center and the continuum-of-care model are seen as strong features for residents seeking long-term planning. At the same time, there are references indicating variability in clinical-care consistency and responsiveness. Prospective residents and families should evaluate current staffing levels, clinical oversight, and care protocols during a visit to understand how those factors would affect a particular resident.

    Dining and food service receive mixed commentary. Several reviewers praised pleasant, spacious dining rooms and enjoyable meals, but others noted limited menu variety and inconsistent food quality; an on-campus cafeteria is described as affordable but sometimes narrowly menued. Asking for a meal trial and reviewing sample menus can help clarify whether the dining program meets individual tastes and nutritional needs.

    The community offers an extensive calendar of activities — fitness classes, swimming, hiking groups, arts and photography clubs, bridge, movies, and organized outings to cultural venues are frequent positives. Social interaction and a tight-knit feel are regularly cited, as are opportunities for residents to remain engaged and active.

    On the housing side, there is a clear range in unit size and condition: newer cottages and recently upgraded apartments offer modern amenities (washer/dryer, patios, garages), while some older units are smaller and reflect the campus’s mixed building ages. Maintenance and cleanliness are generally praised, but the variation in unit age means condition can differ by building.

    Cost and value are recurring considerations. Several comments frame the community as premium-priced, and a subset of reviewers perceive pricing as high or insufficiently transparent; a few negative experiences centered on value for cost and dissatisfaction with care. Prospective residents should carefully review contract terms, fee structures, and what services are included versus extra-cost items to assess fit.

    Overall, Kendal at Longwood is reported as a scenic, activity-rich community with attentive staff and a broad continuum of services. The main areas to probe further during a visit are consistency of clinical care, dining preferences, unit condition variability, and financial terms to ensure they align with a prospective resident’s expectations and needs.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Kendal at Longwood

    Kendal at Longwood is located at 1109 E Baltimore Pike, Kennett Square, Pennsylvania, 19348.

    About Kendal at Longwood

    Kendal at Longwood sits in Hamorton, Pennsylvania, in the Brandywine Valley, surrounded by more than 500 acres of rolling countryside and gardens, and you'll find it at 1109 East Baltimore Pike in Kennett Square. This place has a 4.6 rating from 47 reviews, and it belongs to the Kendal Crosslands Communities, or KCC, which also includes Crosslands, Coniston, and Cartmel communities. It's a Life Plan Community, meaning folks can move in while healthy and independent and get extra help later if they need it, with different care levels like independent living, assisted living services, personal care, memory care, and skilled nursing care, all in one place so people don't have to move somewhere else later. The campus features on-site amenities like private rooms, independent living cottages and apartments, a dedicated health campus, and several floor plans so residents can pick what works for them.

    They have programs for rehabilitation, including physical, speech, occupational, and recreational therapy, and their health services include medical care, supervision, long-term care, social work, physical exams, immunizations, and screenings. There are maintenance and housekeeping services, and people get help as needed, with care tailored for things like dementia and memory needs, which they address with specialized programs and person-centered support. The staff includes skilled professionals for medical and personal care, and there are admission services for people needing Personal Care or Skilled Nursing. There's also home care, and social workers help with long-term care needs. The place makes it easy for residents to keep active and healthy with fitness centers, personal trainers, indoor and outdoor pools, aquatic classes, and walking trails-there are 11 miles of those winding all over the land, plus natural features like an accredited arboretum, native plant preserve, NWF certified wildlife habitat, and even Harlan Glen, where preserved ruins add a bit of local history.

    Within Kendal at Longwood, community life is busy and social, with a full calendar of activities, classes, community events, and entertainment focussed on friendship, fun, and learning. There are computer labs, a library, community gardens, a woodworking shop, ceramics and pottery studios, weaving rooms, artist studios, and a culinary program, offering different things to explore or improve skills at any age, and a dog park for pet lovers. For recreation, folks can play on tennis and pickleball courts, and enjoy the grounds which include gardens and bountiful natural areas. Residents share stories from their own experiences here, and the staff tries to keep things warm and home-like, giving everyone their own space and support to help them live as independently and happily as possible.

    Kendal at Longwood is accredited by CARF International and has kept its certification since 1987, following standards for health and human services, and it offers training, educational resources, and support tools through different online portals and resource centers for both public and providers. The community supports survey preparation and certification, using CARF's accreditation process, offers programs in aging services and other areas, and helps residents with their changing needs over time. People living here get quality care and access to a variety of services on a peaceful campus, with options for different lifestyles and support as needs change.

    People often ask...

    Kendal at Longwood offers independent living, assisted living, continuing care retirement community, and skilled nursing.

    There are 20 photos of Kendal at Longwood on Mirador.

    Yes, Kendal at Longwood allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 1109 E Baltimore Pike, Kennett Square, Pennsylvania 19348.

    No, Kendal at Longwood does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number185730
    Facility typeFull
    License classLicensed
    Capacity78 residents
    LicenseeKENDAL-CROSSLANDS COMMUNITIES, INC.
    Care servedPersonal Care Homes
    EffectiveMarch 4th, 2026
    ExpiresOctober 1st, 2026
    View the official license record

    Inspection Reports

    28

    Reports

    12

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    16

    Years

    26 Feb 2026Inspection
    Identified violations involving storage of combustible materials near a heat source and monthly fire drills not conducted as unannounced.
    • 2600Combustible Storage
    • 2600Monthly Fire Drill
    07 Aug 2025Inspection
    Found no deficiencies. All applicable standards were met.
    04 Jun 2025Inspection
    Identified deficiencies in food protection, temperature monitoring, and annual medical evaluations.
    • 2600.103.cFood shall be protected from contamination
    • 2600.103.fRefrigerator/Freezer Temperatures
    • 2600.141.b.1Annual Medical Evaluation
    26 Aug 2024Inspection
    Identified deficiencies including confidentiality breaches of resident records, unqualified direct care staff, uncovered trash receptacles, missing window coverings, and unlabeled/undated food.
    • 2600Record Confidentiality
    • 2600Direct Care Staff Qualifications
    • 2600Trash Receptacles
    • 2600Bedroom - shades/drapes/window covering
    • 2600Outdated Food
    05 Jun 2024Inspection
    Identified multiple deficiencies across medication management, privacy, safety, and resident recordkeeping.
    • 2600.16cWritten Incident Report
    • 2600.17Record Confidentiality
    • 2600.18Applicable Health and Safety Laws
    • 2600.42sPrivacy
    • 2600.44gTelephone Number
    • 2600.62Contact List
    • 2600.65iTraining Record
    • 2600.66bTraining Plan Content
    • 2600.103fRefrigerator/Freezer Temps
    • 2600.103gStoring Food
    • 2600.103iOutdated Food
    • 2600.107bEmergency Procedures
    • 2600.131fFire Extinguisher Inspection
    • 2600.141aMedical Evaluation Information
    • 2600.181fRecord of Medication
    • 2600.183dPrescription Current
    • 2600.184bLabeling OTC/CAM
    • 2600.188bMedication Error Reporting
    • 2600.188cMedication Error Documentation
    • 2600.252Record Content
    07 Feb 2024Inspection
    Identified several deficiencies related to privacy during medication administration, sanitary conditions, medication handling and disposal, and updates to resident support plans.
    • 2600Privacy
    • 2600Sanitary Conditions
    • 2600Medication Administration
    • 2600Meds and Syringes Locked
    • 2600Discontinued Medications
    • 2600Support Plan Medical/Dental
    21 Nov 2022Inspection
    Identified deficiencies related to carbon monoxide detectors, missing thermometer in a freezer, and outdated food.
    • Carbon Monoxide Alarms Standards Act (2016)Carbon Monoxide Detectors/Alarms
    • 2600.103.fFood refrigeration temperatures; Thermometers in refrigerators/freezers
    • 2600.103.iOutdated or spoiled food or dented cans may not be used
    01 Sept 2021Inspection
    Issued a regular license following renewal application.
    19 Jul 2021Inspection
    Identified deficiencies in trash receptacle coverage, refrigeration temperatures, and medication documentation. Continued compliance must be maintained.
    • Trash Receptacles
    • Refrigerator/Freezer Temps
    • Implement Storage Procedures
    • Medication Record
    01 Sept 2020Inspection
    Issued a regular license after renewal. The department will conduct an onsite inspection within the next twelve months.
    07 Jan 2020Inspection
    Determined that the corrective measures were fully implemented and continued compliance must be maintained.
    27 Jun 2019Inspection
    The department approved renewal and noted an onsite inspection would occur within the next twelve months.
    11 Apr 2019Inspection
    Found deficiencies related to trash can lids, emergency numbers posted on phones, and fire drill procedures.
    • 55 Pa. Code Ch. 2600 (relating to Personal Care Homes)Trash can lids
    • 55 Pa. Code Ch. 2600 (relating to Personal Care Homes)Emergency numbers posted on phones
    • 55 Pa. Code Ch. 2600 (relating to Personal Care Homes)Alternate exits used during fire drills
    • 55 Pa. Code Ch. 2600 (relating to Personal Care Homes)Fire drill exits rotation
    • 55 Pa. Code Ch. 2600 (relating to Personal Care Homes)Fire drill logs
    19 Jun 2018Inspection
    Granted a renewal license with a maximum capacity of 62 for the personal care home.
    21 Feb 2018Inspection
    Identified violations involving disrespect toward a resident, privacy rights, and incomplete staff training.
    • Type A55 Pa.Code §2600.42(c)Dignity and Respect
    • Type A55 Pa.Code §2600.42(s)Privacy rights
    • Type A55 Pa.Code §2600.65(g)Staff training
    03 Aug 2017Inspection
    The investigation identified deficiencies in staff orientation, incident reporting policies, and medication management procedures tied to daily operations and safety practices.
    • Type A2600.65(a)Policies and procedures on prevention and reporting of incidents
    • Type A2600.66(a)Staff orientation to required topics
    • Type A2600.65(b)Maintenance of medication-related procedures
    • Type A2600.65(f)Food and water supply for residents
    20 Jun 2017Inspection
    Issued a regular license after reviewing the renewal application, authorizing continued operation of a personal care home.
    08 Aug 2016Inspection
    Found no deficiencies and determined substantial compliance with 55 Pa.Code Ch. 2600 following a licensing survey conducted in August 2016.
    17 Jun 2016Inspection
    Issued a renewal license to operate the facility and enclosed the license.
    16 Jul 2015Inspection
    Found in compliance with applicable regulations.
    19 Jun 2015Inspection
    Issued a regular license and certificate of compliance after renewal.
    01 Jul 2014Inspection
    Issued renewal license after review, authorizing continued operation of a personal care home.
    24 Jun 2014Inspection
    Investigated licensing compliance and found the facility in compliance with state regulations after inspections on June 24-25, 2014.
    01 Apr 2014Inspection
    Investigated the complaint and found no deficiencies. No violations were cited.
    22 Jul 2013Inspection
    Identified violations involving a cat lacking a current rabies vaccination and incomplete medication records for residents.
    • Type A65 Pa.Code §2600.183(a)Rabies vaccination for household pets
    • Type A65 Pa.Code §2600.187(a)Medication records – contents for each resident
    17 Jun 2013Inspection
    The Department issued a certificate of compliance and a regular license after review, indicating compliance with licensing requirements.
    26 Jul 2012Inspection
    Determined the operation met requirements for personal care homes; a regular license was issued.
    04 Aug 2010Inspection
    Found deficiencies related to lack of written safety policies, incomplete resident assessments, and missing pool policies.
    • Type A55 Pa.Code § 2600Fire safety: evacuation plan and designated safe areas
    • Type A55 Pa.Code § 2600Written initial resident assessment
    • Type A55 Pa.Code § 2600Policies for Wellness Center Pool

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    Mirador Living is not affiliated with the owner or operator(s) of Kendal at Longwood. The information above has not been verified or approved by the owner or operator. For exact information, please contact Kendal at Longwood directly. There is no cost for this service. We are compensated by the community you select.

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