White Oak Spartanburg

    295 E Pearl St, Spartanburg, SC 29303
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Welcoming staff and safe care

    I'm very pleased with the care my loved one receives here. The staff are welcoming, kind, and professional; the facility is clean and well kept, meals are tasty and varied, and there are many daily activities plus a pleasant outdoor courtyard. I feel my family member is safe and well cared for, staff respond quickly when needed, and we have real peace of mind-highly recommend.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.60·(20)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.6
    • Meals

      2.8
    • Amenities

      2.6
    • Value

      1.5

    Pros

    • Welcoming, compassionate staff
    • Professional, dedicated caregiving team
    • Clean, well-maintained common areas
    • Newer or recently updated building areas
    • Varied, palatable meals
    • Outdoor courtyard and pleasant dining spaces
    • Engaging daily activities and social programming
    • Open visitor policy
    • Responsive emergency and fall response
    • Family-owned management with personalized approach

    Cons

    • Limited dementia-care expertise and inconsistent dementia-care protocols
    • Inconsistent assistance with hygiene and feeding (ADLs)
    • Gaps in medication-management practices for cognitive conditions
    • Inconsistent staff responsiveness and communication tone
    • Inconsistent meal quality and failure to reliably follow dietary plans
    • Pest-control and kitchen-sanitation concerns
    • Aging, cramped rooms and uneven facility updates
    • Understaffing leading to delays and frequent room relocations
    • Resident behavioral-management gaps affecting perceived safety
    • Operational inconsistencies in resident transitions and property control

    Summary of reviews

    Overall impression: Reviews present a divided picture of White Oak Spartanburg. Many families and residents praise the staff, cleanliness in common areas, social programming, and some recently updated portions of the building. At the same time, a set of recurring operational and clinical concerns appears across other accounts, producing variability in experience depending on unit, time, or staffing levels.

    Care quality: Clinical strengths include staff who are described as calming, attentive in emergency situations, and capable of providing peace of mind for some families. However, there are consistent concerns around care for residents with cognitive impairment: reviewers describe limited dementia-care expertise, an absence of a clear dementia-care strategy, and shortcomings in rehabilitation and therapeutic supports. Several accounts also point to inconsistent assistance with activities of daily living (hygiene and feeding) and gaps in medication-management practices specifically related to cognitive conditions. These issues suggest variability in training, protocols, or staffing allocation for higher-acuity care needs.

    Staff and management: Staff are frequently characterized as warm, helpful, and professional; many reviewers attribute improved outcomes to individual caregivers. Conversely, there are reports of inconsistent responsiveness, instances of distracting personal phone use, and communication that some families found insensitive. Management appears to be in flux for portions of the facility: some reviewers note a positive turnaround and improved staffing, while others report operational inconsistencies such as frequent room relocations and concerns about handling of residents' personal property. These contrasting reports indicate uneven managerial implementation across time or units.

    Dining and nutrition: Dining experiences are mixed. Positive comments reference varied, tasty meals and pleasant dining spaces. Criticisms focus on inconsistent food quality, meals that do not always adhere to prescribed dietary plans, and occasions when entrée variety or preparation were unsatisfactory. There are also kitchen-sanitation concerns raised alongside reports of past pest issues; one reviewer indicated the pest issue is now under control, which suggests remediation efforts have occurred but that sanitation and food-service consistency remain areas to monitor.

    Activities, visitation, and environment: The facility offers active daily programming, many joyful activities, an outdoor courtyard, and an open visitor policy—features that families appreciated. Physical plant descriptions vary: some areas are clean and well kept, while other parts of the building are described as older, cramped, or in need of updates. Odor concerns in some hallways and uneven maintenance across units were mentioned, which aligns with the mixed reports about overall housekeeping consistency.

    Notable patterns and implications: The overall pattern is one of contrast—strong individual caregivers and pleasant communal amenities in some areas, alongside systemic weaknesses in dementia-specific care, meal-service reliability, pest-control and sanitation practices, and operational consistency (staffing, room moves, and property management). Prospective families should ask detailed questions about the facility’s dementia-care protocols, staff training and ratios, medication-management procedures for cognitive conditions, kitchen sanitation and dietary monitoring, pest-control measures, and policies around resident moves and handling of personal effects. The facility has positive attributes that matter to many families, but the variability described suggests outcomes may depend heavily on unit assignment, current staffing, and recent management practices.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of White Oak Spartanburg

    White Oak Spartanburg is located at 295 E Pearl St, Spartanburg, SC, 29303.

    About White Oak Spartanburg

    White Oak Spartanburg sits in Spartanburg, SC, just behind Spartanburg Regional Medical Center, and gives seniors a place where they can get many kinds of care all in one location, so people who need assisted living, independent living, memory care, skilled nursing, or rehabilitation can stay in the same community as their needs change, and while there isn't much public information available about the facility, what is clear is that it provides both long-term and short-term skilled nursing with more than 100 beds for hospital-like services and a dedicated 60-bed skilled nursing center. White Oak Spartanburg is part of the White Oak Manor network, and it operates as a for-profit, private, family-owned facility focused on seniors. Residents have access to furnished rooms with private bathrooms, kitchenettes, cable TV, air conditioning, Wi-Fi, telephones, and washers and dryers. Apartments vary, so some people live more independently while others receive a higher level of care, and each room or apartment is designed with seniors in mind, including safety features and easy access to common areas.

    Staff includes Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants, who are present 24 hours a day for care, along with a visiting physician, psychiatrist, podiatrist, and registered dietitian, and there are regular dental, vision, and mobile X-ray services provided on-site. Rehabilitation services happen seven days a week and cover physical, occupational, speech, and language therapy, with programs for memory and cognition, balance and fall prevention, prosthetics and orthotics training, peripheral neuropathy, wound care, and more, plus there's a Sci Fit program and dysphagia therapy to help people with swallowing problems. An interdisciplinary team builds a plan just for each resident, and there's help for families and caregivers too, including education and home evaluations before discharge, case management, and ongoing support.

    Memory care services here serve people with Alzheimer's and dementia by using unique care plans, monitored units, activities meant to help memory and thinking skills, and regular supervision to provide a safer environment that reduces stress for families. Assisted living options include help with daily tasks like bathing, dressing, eating, medication management, and transfers. For those who choose independent living, the facility supplies social activities and programs in arts, crafts, music, exercise, and learning, all set up so residents can keep friendships and enjoy their time, with plenty of community spaces such as a game room, library, salon/barbershop, fitness center, walking paths, garden, outdoor programs, and a dining room. Meals are cooked by a professional chef and cover special needs like diabetic or allergy-sensitive diets, and people eat in a community dining room with restaurant-style service. There are also personal care services, housekeeping, laundry and dry cleaning, transportation around town, and parking for guests.

    White Oak Spartanburg features amenities like furnished rooms, cable TV, Wi-Fi, central heating and air, and safety systems including fire sprinklers and handicap-accessible designs. Residents and their families can join councils to talk about care and help improve the place, and the staff schedules daily activities to keep everyone engaged. The facility accepts Medicare, Medicaid, and long-term care insurance for payment, and it tries to keep transitions between care levels as easy and safe as possible. The place tries to help people feel at home, but it stays focused on health, comfort, and daily living, and while not every detail is available, White Oak Spartanburg does provide a wide range of care and supports for older adults and their families.

    People often ask...

    White Oak Spartanburg offers assisted living, memory care, and skilled nursing.

    There are 1 photos of White Oak Spartanburg on Mirador.

    The full address for this community is 295 E Pearl St, Spartanburg, SC 29303.

    No, White Oak Spartanburg does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of White Oak Spartanburg. The information above has not been verified or approved by the owner or operator. For exact information, please contact White Oak Spartanburg directly. There is no cost for this service. We are compensated by the community you select.

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