Madison House

    2000 Greenway St, Kingsport, TN 37660
    • Assisted Living

    Welcoming caring facility with activities

    I feel welcomed and at home here - the staff treats me like family and provides consistent, knowledgeable care that gives me real peace of mind. The cozy, friendly atmosphere is lively with group activities; I often see residents smiling and laughing. Overall I'm very pleased and would recommend this caring, wonderful facility.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.33·(6)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.3
    • Amenities

      4.3
    • Value

      4.3

    Pros

    • Caring, family-like staff
    • Warm, welcoming reception
    • Cozy, comfortable atmosphere
    • Vibrant community feel
    • Regular group activities
    • Residents appear happy and engaged
    • Recommendable by reviewers
    • Provides peace of mind

    Summary of reviews

    Overall sentiment across the provided review summaries for Madison House is strongly positive and consistent. The dominant theme is the quality of interpersonal care: multiple reviewers describe staff as caring and treating residents like family. This indicates that staff-resident interactions are a primary strength and are perceived as warm, attentive, and emotionally supportive. Phrases such as "warm welcome," "caring staff," and "staff treats residents like family" point to a reliable pattern of kindness and individualized attention that likely contributes to residents' and families' trust and comfort.

    Staff and culture emerge as clear highlights. Reviews repeatedly characterize employees as friendly and welcoming, suggesting that first impressions and ongoing interactions are consistently positive. The term "warm welcome" implies good intake and visitor experiences, while "friendly staff" reinforces daily conduct. The repeated notion that staff provide "peace of mind" further underscores confidence in the staff's ability to meet residents' needs and to create a secure, reassuring environment.

    The physical and social environment also receives affirmative mentions. Descriptors like "cozy atmosphere" and "vibrant community" indicate that Madison House offers a comfortable setting with an active social life. Group activities are specifically noted, and reviewers observe residents "having fun," "smiling," and "laughing," which points to successful programming and opportunities for social engagement. This combination of a homelike physical environment and lively communal activities supports social well-being and likely reduces isolation among residents.

    While care quality in terms of compassion and everyday support is strongly endorsed, the summaries do not provide detail on several operational or clinical dimensions. There is no specific information about dining quality, menus, or meal service, nor are there mentions of medical/clinical care levels, medication management, staffing ratios, or training. Management, administrative responsiveness, pricing, facility maintenance details beyond the "cozy" descriptor, and safety protocols are likewise not discussed in these summaries. Therefore, although interpersonal care and social programming are clearly strengths, important practical and clinical aspects remain unaddressed in this set of reviews.

    Notable patterns include unanimity of positive feedback and recommendation: short, consistent comments like "Great place, caring staff" and explicit recommendations imply overall satisfaction among reviewers. However, the uniform positivity and brevity of the summaries also point to limitations in the dataset: the sample is small and focused on subjective impressions of warmth and social life, which can introduce selection bias (satisfied residents/visitors more likely to leave brief praise). Because of that, prospective residents or families should view these strengths as encouraging but should seek additional information and verification on topics not mentioned here—such as dining, clinical care, safety, staffing levels, costs, and any resident-specific support services—before making a decision.

    In summary, Madison House appears to excel at creating a welcoming, cozy environment with caring, family-like staff and active group programming that makes residents appear happy and engaged. These are meaningful strengths for quality of life. At the same time, the reviews do not address several operational and clinical areas, so anyone considering Madison House should follow up with targeted questions and visits to confirm details about dining, medical care, management practices, and other practical concerns not covered in these summaries.

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    Location

    Map showing location of Madison House

    Madison House is located at 2000 Greenway St, Kingsport, TN, 37660.

    About Madison House

    Madison House sits at 2000 Greenway St in Kingsport, TN, in the Hawkins and Sullivan county area, and it's a senior living community offering assisted living, memory care, independent living, and adult day care as well as skilled nursing and rehab therapy, so people who've got different levels of need can get support. The staff is there around the clock to help with daily jobs like getting from bed to a wheelchair, bathing, dressing, medication management, and diabetes care such as insulin monitoring, so folks with different health conditions find it a comfortable place. The facility has nurses and licensed practical nurses on site 24 hours, and there's a nurse call system for emergencies, and monthly wellness checks help track everyone's health.

    Memory care at Madison House handles dementia and Alzheimer's, using layouts designed to help residents avoid confusion and wandering, and personalized care plans in private or shared suites with kitchenettes and bathrooms fit different needs, and a MyChart platform lets residents and families look at health records and plan doctor visits online. There are common rooms for socializing indoors, a dining room with all-day dining, chef-prepared meals, nutrition plans for allergies or diabetes, and up to two meals daily with options for special diets. There's field trips, gardening, crafts, games, and scheduled activities every day, with devotional events for spiritual needs and movie nights for fun, and spaces like a barber/salon, arts room, walking paths, gardens, and lounges give places to relax or meet others. Residents can join offsite activities too, and transportation and parking are available for outings and errands.

    Housekeeping, laundry, emergency alerts, cable TV, internet, beauty shop, and furnished rooms with telephones are among the comforts provided, plus there's move-in help for new residents, and semi-private, single, companion, or suite rooms depending on preference. The staff at Madison House are described as helpful, kind, and joyful, making it feel welcoming and homelike, and the place is well known for supporting independence while helping when needed. Nursing and rehab services are on offer through home health agencies, and there's coordination with outside healthcare providers to cover most health needs, along with incontinence care, wheelchair help, and other special services. Madison House takes a strong interest in making sure residents have a safe, supportive, and active place to live, and they've received awards for good activities that keep residents socially, physically, and mentally engaged. Madison House gives education with seminars and certified nursing assistant training, helps people navigate care services with their facility finder, and keeps an ongoing focus on improving quality. Amy Gregory runs the community as the administrator, and Madison House is connected with Ballad Health Madison House, offering a range of healthcare and social support for seniors who need extra care as they age.

    People often ask...

    Madison House offers competitive pricing, with rates starting at a cost of $3,814 per month.

    Madison House offers assisted living.

    There are 8 photos of Madison House on Mirador.

    The full address for this community is 2000 Greenway St, Kingsport, TN 37660.

    No, Madison House does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Tennessee, the Department of Health licenses long-term care facilities and publishes board actions and disciplinary records, including consent orders and civil penalties.

    License number0537-00000155
    StatusInactive
    Facility typeAssisted Care Living Facility
    License classInactive
    Capacity29 residents
    LicenseeAmy Gregory
    EffectiveJanuary 20th, 1999
    ExpiresJuly 27th, 2026

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Madison House. The information above has not been verified or approved by the owner or operator. For exact information, please contact Madison House directly. There is no cost for this service. We are compensated by the community you select.

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