The Arbors at Springfield Heights offers a specialized memory care program dedicated to enhancing the lives of individuals with Alzheimer's disease or other forms of memory loss. Understanding the unique challenges faced by both residents and their families, The Arbors provides an environment that fosters genuine connections, personal dignity, and holistic well-being. The community carefully crafts its approach to care by focusing on developing meaningful relationships, rather than relying solely on medication and technology. This philosophy is embodied in the community’s use of the Best Friends™ approach, where essential elements of friendship—such as respect, empathy, support, trust, and humor—serve as the foundation for day-to-day interactions with residents.
At The Arbors at Springfield Heights, each resident is honored as an individual with their own life story, achievements, and traditions. Every care plan is highly personalized and remains a living, breathing document that evolves in response to changes in the resident’s needs and interests. This ongoing customization ensures that each person receives support that truly reflects who they are and what matters most to them. The community emphasizes living fully in the present, celebrating everyday moments and cherishing spontaneous engagement, rather than following predetermined activity calendars.
The physical environment at The Arbors is designed with intention, offering more intimate neighborhoods that house sixteen suites each, with a welcoming central common area to promote inclusiveness and frequent interaction. The design is meant to create a sense of belonging and familiarity, essential for those living with memory loss. Residents begin each day gathering together in the common area for a favorite beverage, setting a warm and comforting tone.
A distinct feature of The Arbors at Springfield Heights is its Snoezelen Room, a multi-sensory environment (MSE) that incorporates calming lighting effects, soothing sounds, music, gentle aromatherapy, and a variety of tactile materials. This innovative space is particularly beneficial for stimulating the senses and providing relaxation, helping to alleviate feelings of anxiety or sadness among residents.
The daily life at The Arbors revolves around the moods, memories, and interests of the residents, with staff encouraging spontaneous participation in favorite activities—be it dancing, baking, or watching a movie. The attentive team always takes time before any personal care interaction, spending at least thirty seconds connecting with each resident, fostering trust and reinforcing the meaningful relationships that shape the core of The Arbors’ philosophy. This thoughtful approach ensures that every individual feels seen, valued, and celebrated in a compassionate, supportive environment specifically tailored for those experiencing memory challenges.
