The Acres Assisted Living

    3723 FM 521 Rd, Fresno, TX 77545
    • Assisted Living
    • Memory Care

    Grateful, kind staff, immaculate facility

    I'm grateful we found the right-sized home - the staff are unbelievably kind and genuinely concerned, helped with daily personal care decisions, caregivers are engaging, the food is good, and the facility is immaculate, which gives me real peace of mind. I would welcome more activities and greater menu variety.

    Loved one of resident
    Jul 2026

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    Reviews

    3.40·(5)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.8
    • Meals

      2.7
    • Amenities

      3.4
    • Value

      1.0

    Pros

    • Compassionate, engaging caregiving staff
    • Helpful, attentive administrative personnel
    • Appealing, well-presented meals
    • Well-maintained and clean interior
    • Smaller, homelike residence size
    • Provides comfort and reassurance to families

    Cons

    • Sanitation and incontinence-care inconsistencies
    • Inconsistent staff responsiveness and follow-through
    • Gaps in clinical documentation and family communication
    • Limited meaningful activities and social programming
    • Unreliable meal planning for specialized diets
    • Management instability and frequent branding/ownership changes
    • Infrastructure and maintenance reliability issues
    • Pricing that may not align with service consistency
    • Inconsistent monitoring and reporting of pressure injuries

    Summary of reviews

    The reviews present a highly mixed picture of The Acres Assisted Living, with a clear split between accounts that describe a well-run, comforting small residence and accounts that raise operational concerns. Positive observations emphasize warm, engaged caregivers, attentive administrative personnel, a homelike scale, and instances of appealing, well-presented meals and a clean interior. Several families stated they felt reassured and expressed gratitude when placement matched the resident’s needs.

    When it comes to direct care and staff conduct, perceptions vary. Many comments praise staff kindness and engagement; concurrently, other comments describe inconsistent responsiveness to personal-care needs, irregular bathing or toileting routines, and concerns about residents being kept inactive or asleep. There are also specific concerns about monitoring and reporting of skin integrity (pressure injuries) and delays or gaps in addressing continence-related needs. Together these items point to variability in day-to-day care processes and in how consistently staff follow care plans.

    Dining is another area of contrast. Some accounts describe appetizing, well-prepared meals, while others characterize the menu as limited and not consistently adapted for residents with chronic conditions such as diabetes or hypertension. This indicates inconsistent nutrition planning and meal-service quality that may not reliably meet dietary needs for medically complex residents.

    Activity programming is described as minimal in several accounts, with limited structured, meaningful engagement beyond television. Families seeking a more active social and therapeutic schedule should ask about the facility’s current activities calendar, staff dedicated to programming, and examples of personalized engagement options.

    Facility condition and operations show mixed signals: a number of reviews praise a neat, well-maintained interior, yet others describe sanitation concerns and specific lapses such as temporary utility outages. These contrasting reports suggest variability in housekeeping and building maintenance practices. Management and administrative issues recur in the feedback: examples include changes in ownership/branding, a perceived lack of professional communication or timely disclosure to families, and instances where administrative tone or explanations were viewed as inadequate. These patterns imply instability in leadership and communication protocols.

    Overall, the pattern is one of inconsistency: The Acres can offer compassionate caregivers, a pleasant environment, and peace of mind for some families, but other families experienced operational shortfalls in personal care, documentation, diet management, activities, and facility reliability. Prospective families should perform an in-person visit, request up-to-date staffing ratios and turnover information, review sample care plans and incident-reporting procedures, ask for menu cycles and accommodations for special diets, and speak with current families about communication practices before making a placement decision.

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    Location

    Map showing location of The Acres Assisted Living

    The Acres Assisted Living is located at 3723 FM 521 Rd, Fresno, TX, 77545.

    About The Acres Assisted Living

    The Acres Assisted Living sits on a stretch of land in Fresno, Texas, and offers a place that feels more like a country home than an institution for up to 16 residents, with both private and shared rooms that come fully furnished with a full-size bed, dresser, nightstand, and a sitting area, and you'll see pets now and again since they accept them sometimes, which helps the place feel more warm and lived-in. Some folks at The Acres need more help, and there's staff awake around the clock, with a registered nurse on call 24 hours, so residents always have someone to help them, whether they're getting up at night or need a hand with bathing, dressing, eating, using the toilet, or moving around safely, not to mention medication administration, incontinence care, and support for folks living with Alzheimer's or other memory issues, which you don't always see. You'll see aides help people with daily tasks, and therapists come by on a schedule to help keep everyone moving, from exercise sessions to physical and occupational therapy, and for folks who need more, there's hospice, in-home care, and some mental health support too, so you don't have to move somewhere else when your needs change.

    Meals are included three times a day with snacks, and they take care with what gets served, from options for folks with diabetes or those on low-fat, vegetarian, or low-salt diets, so there's something safe and healthy for everyone, and you'll find both a dining room and room service for when folks want a meal in private. Housekeeping and laundry services get handled for everyone, so there's less to worry about, and if you need a haircut or a shave, there are on-site barber and hair salon services. The place has features you'd expect like cable and Wi-Fi included, emergency alert systems, and secure doors and gates, so people can walk outside or in the gardens without worry, and there's both a recreation room and spaces for arts and crafts, game nights, computer use, and movie nights, so you don't have to stay in your room all day unless you want to. The residents have their own music group, and story time or games are pretty regular, and they try to get everyone involved with outings, community activities, and even religious services.

    The community is licensed by the state of Texas (License #308493, ASLB certification, Type B license) and falls in the Assisted Living category, with a focus on both assisted living and memory care, including for non-ambulatory residents, and you'll see staff trained with reference and driving record checks, so there's some peace of mind around that, which matters for people thinking about staying. The property is set up so people can move around inside and out, take in the garden or sit on patios, and walking paths make it easy to keep active or just enjoy the view-when the weather's nice, that's a real plus. There's an on-site pharmacy and general transportation available for appointments or shopping, and they handle blood work and other medical services on-site, so you don't always have to travel.

    The cost starts at about $3,210 per month, and all payments get accepted by insurance, credit card, check, or even some help if selling a home, and the price covers 24-hour awake staff, meals, snacks, house cleaning, laundry, cable, and Wi-Fi, so you don't get nickel-and-dimed for basics, but they don't publish exact pricing for everything, so asking directly is best. Room options include both private and shared bedrooms, and the community has facilities for up to 16 people living with Alzheimer's. The Acres has a steady 3.5-star rating from reviews and a Seniorly rating of 3.8, which puts it at "very good" but not perfect, so some people like it and some have had issues, just like you'd expect. The place suits seniors looking for assisted living or memory care who want a quieter place with more space, friendly staff, and a choice about how they spend their days, but like any place, it's important to visit and see if it feels right for your needs.

    People often ask...

    The Acres Assisted Living offers assisted living, memory care, and board and care.

    There are 5 photos of The Acres Assisted Living on Mirador.

    The full address for this community is 3723 FM 521 Rd, Fresno, TX 77545.

    No, The Acres Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Texas, the Health & Human Services Commission licenses assisted living and long-term care facilities, conducting health and life-safety visits and complaint investigations.

    License number001cv00000Rw9aTAAR
    StatusActive
    Facility typeAssisted Living Facility (type B)
    License classLicensed
    Capacity16 residents
    LicenseeHudson House Assisted Living INC
    Care servedType B
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Acres Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Acres Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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