Othello Care

    495 N 13th Ave, Othello, WA 99344
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Request a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.60·(20)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.9
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      4.6

    Pros

    • Attentive, compassionate staff
    • Friendly and engaging caregivers
    • Trustworthy care for families
    • Personalized check-ins and monitoring
    • Consistent day-to-day care
    • Standout individual caregivers
    • Appetizing meal service
    • Comfortable resident rooms
    • Supportive family communication

    Cons

    • Aging physical plant
    • Limited visibility of structured activity programming
    • Potential challenges coordinating higher-acuity care

    Summary of reviews

    Overall impression: Reviews convey a consistently positive experience with front-line care at this facility. Family members frequently describe staff as kind, engaging and reliable; day-to-day needs are met, residents are comfortable in their rooms, and many families would recommend the community. Praise emphasizes interpersonal qualities — smiling, listening, regular check-ins and an attitude of support toward both residents and relatives.

    Care quality and staff: Care is characterized as attentive and compassionate, with staff noted for proactive check-ins and individualized attention. Multiple comments single out specific caregivers for exemplary service, indicating that individual staff performance is a visible strength. Families describe the team as trustworthy and loyal, and express gratitude for dependable daily support. While most comments reflect satisfaction with routine care, a few notes suggest that care for more complex or higher-acuity needs could require additional coordination.

    Dining: Dining impressions are favorable; reviewers describe meals as appetizing and present a positive appearance/outcome related to food service. Meal quality appears to be a meaningful contributor to overall satisfaction and to residents' daily well-being.

    Activities and programming: Review content focuses heavily on caregiving and dining; there is limited commentary about structured activities, outings or recreational programming. Prospective families may wish to request details on the scope, frequency and customization of activity offerings during a tour.

    Facilities and rooms: Residents’ rooms are described as comfortable and reviewers note that the community is older. That suggests generally well-maintained living spaces within an aging physical plant — an operational characteristic that may influence amenities, layout and modernization needs. Visitors should assess how building age aligns with accessibility and personal preferences.

    Management and communication: Families report positive interactions and a sense of trust in staff. However, there is less explicit detail about administrative visibility, formal family communication protocols or the broader leadership presence. Those seeking more information should ask about care coordination processes, escalation pathways and administrative points of contact.

    Notable patterns: The dominant theme is strong, person-focused caregiving delivered by a team that families find warm and reliable. Meal quality and comfortable rooms support a favorable daily experience. Areas for prospective residents to probe further are the condition and modernization of the facility, the range of activity programming, and how the community manages higher-acuity care coordination.

    Reviews written on Mirador

    We have no reviews to show about Othello Care.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Othello Care is located at 495 N 13th Ave, Othello, WA, 99344.

    About Othello Care

    Othello Care sits in a single-story building and provides several living options, including independent living for active seniors, assisted living with help for daily needs like dressing or bathing, and a skilled nursing facility with 39 Medicare-certified beds. Residents choose from private rooms that have a single bed, a dresser, a bedside table with a lamp, an armchair, and large windows letting in plenty of natural light, and there are common areas with comfortable seating, a piano, and big windows making the space feel welcome and bright. People can spend time in the outdoor patio with shade trees, tables, and chairs, or take part in wellness activities planned to keep everyone active and connected. For meals, there are on-site meal programs serving one or two prepared meals each day, with housekeeping and laundry services available as part of the monthly rent or for an extra fee.

    Memory care and dementia services are available for seniors who need them, with specialized Alzheimer's services that cost about three times as much as general care for those over 65, but Medicaid and Medicare can help pay for these types of care. There's a unique Hispanic Cultural Program that serves authentic Hispanic food, offers bilingual activities, and has Spanish-speaking staff to make sure residents feel at home in their language and culture. Staff provide healthcare services on site or arrange for extra care if needed, and there's always 24-hour nurse coverage, as well as round-the-clock help with personal care, companionship, and concierge services to take care of daily needs. The skilled nursing and rehab center focuses on helping people recover after surgery or illness, with physical, occupational, and speech therapy done in a well-equipped rehab gym that has plenty of tools for getting strength and mobility back.

    Othello Care has offered skilled nursing and rehabilitation since 1973, run by Kalesta Healthcare Group and operated by Avalon Care Center Othello LLC. Residents benefit from a calm and comforting environment for both short-term rehab and long-term care, and every person gets a personalized plan to support their recovery and wellness. They manage medication, offer personal care, provide nutritional support, and have close ties to local medical facilities if extra help or appointments are needed. English-speaking staff are always available, and the place is designed to meet all kinds of care needs, from independent and assisted living through to memory care, adult day care, and home health care, so seniors can find the right support for each stage of aging.

    People often ask...

    Othello Care offers assisted living, memory care, and skilled nursing.

    There are 12 photos of Othello Care on Mirador.

    The full address for this community is 495 N 13th Ave, Othello, WA 99344.

    No, Othello Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number754222
    StatusOp
    Facility typeAdult Family Home
    Capacity6 residents
    Special certificationMental Health, Dementia, Developmental Disabilities
    View the official license record

    Inspection Reports

    3

    Reports

    4

    Citations

    0

    Complaints

    3

    Years

    01 Aug 2026Inspection
    Investigated deficiencies found in background checks and medical device safety assessments, with staff background checks overdue and one resident lacking an assessment for device use.
    • WAC 388-76-10165Background checks
    • WAC 388-76-10650Medical devices
    01 Jan 2025Inspection
    Investigated and found that staff performed blood glucose testing without the required Medical Test Site Waiver, not meeting licensing requirements.
    • WAC 246-338-020Medical Test Site Waiver
    11 Aug 2023Inspection
    Verified that deficiencies were corrected and compliance was restored as of 2023-09-25.
    • WAC 296-842-15005Conduct fit testing

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Othello Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Othello Care directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of Othello Care?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 20 facilities$7,494/mo
    2. 23 facilities$7,494/mo
    3. 22 facilities$7,494/mo
    4. 2 facilities
    5. 14 facilities$6,798/mo
    6. 44 facilities$6,561/mo
    7. 82 facilities$6,006/mo
    8. 98 facilities$6,179/mo
    9. 2 facilities
    10. 1 facilities$6,243/mo
    11. 1 facilities
    12. 2 facilities$6,788/mo
    © 2026 Mirador Living