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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.86·(103)
Overall rating
5
4
3
2
1
Care
4.2
Staff
4.0
Meals
3.5
Amenities
1.8
Value
1.3
Pros
Compassionate, attentive caregiving staff
Knowledgeable and dependable medication technicians
Welcoming front-desk and admissions assistance
Engaged activity program and social opportunities
Improved organization under new management
Varied unit types (studios and one-bedrooms) with proximity to family
Assistance with benefits and move-in logistics
Warm, family-like atmosphere described by residents
Cons
Inconsistent staff professionalism and conduct
Weak phone and front‑desk communication protocols
Staffing shortages and coverage gaps
Inconsistent medication-administration controls and clinical oversight
Sanitation and odor concerns in common and resident areas
Aging physical plant and deferred maintenance
Safety and security control weaknesses
Inconsistent dining quality and meal-service continuity
Limited or inconsistent activity programming
Unclear admission, consent, and billing processes
Management turnover with uneven operational follow-through
Summary of reviews
The review set indicates a polarized picture of Greenlake Senior Living Renton. On the positive side, many reviewers praise individual care staff and specific team members for compassionate, patient, and dependable assistance. Several comments highlight attentive CNAs and med‑techs, supportive front‑desk employees, helpful admissions guidance, and a social environment in which residents form friendships. A number of reviewers also describe recent improvements under new leadership — friendlier staff interactions, clearer organization during tours and admissions, and a generally warmer atmosphere for some residents.
Contrasting with those strengths are recurring operational concerns. The facility appears to struggle with inconsistent staff professionalism and unreliable phone/front‑desk communication; reviewers describe abrupt or unprofessional call handling and difficulty scheduling or receiving follow‑up. Staffing levels and coverage are also noted as uneven, which reviewers link to delays in routine care tasks and gaps in supervision during nights and weekends. Several comments raise concerns about medication management and clinical oversight consistency, as well as unclear consent and admission procedures that have made families uneasy.
Facility and services receive mixed assessments. Some families describe clean, well‑maintained areas and satisfying meals, while others report sanitation and odor concerns in certain common areas, maintenance needs (worn carpets, dated finishes, loose elevator components), and pest‑control concerns. Dining quality and meal-service continuity are described as inconsistent; a subset of reviewers praise the kitchen and menu, but others find the offerings inadequate or note extra costs for alternate meal solutions. Activity programming is present and valued by some residents, but others find activities sparse or limited in variety.
Security, property safeguards, and resident safety protocols are recurring themes. Reviewers reference room access and security issues, concerns about personal belongings, and late‑night procedures that disturbed residents’ sleep. These items suggest gaps in safety controls and family communication following incidents. Finally, management and leadership stability appear to be in flux: there are mentions of recent ownership or leadership changes that some say have led to visible improvements, while others describe uneven follow‑through and inconsistent responsiveness to serious operational problems.
Taken together, the feedback suggests Greenlake Renton offers notable strengths in frontline caregiving and the potential for a warm community when staff engagement is high. Prospective residents and families should verify current staffing patterns, clinical oversight and medication procedures, sanitation and maintenance plans, security protocols, and the details of admission and billing processes during a visit. Observing mealtimes, touring multiple units, and meeting both day and evening staff may help assess whether the facility’s recent improvements are sustained and align with the prospective resident’s expectations and care needs.
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Location
Greenlake Senior Living Renton is located at 71 SW Victoria St, Renton, WA, 98057.
About Greenlake Senior Living Renton
Greenlake Senior Living Renton sits near Lake Washington, in an old and upscale neighborhood with mature trees and landscaped grounds, where you'll see both historic buildings and views of natural settings like the Columbia River, and it's been locally run since 1997, so there's a bit of history to the place, and you can choose between shared bedrooms starting at $6,056 a month, private rooms from $7,267, and studio apartments from $7,872, with some furnished options and the choice of pet-friendly plans. The community has 115 licensed beds and a Medicaid occupancy of about 75 percent, so there's a mix of residents and support, and the design puts clusters of rooms around main activity, dining, and living spaces, which helps people know where they are, especially those with memory issues, and there's a spot called Memory Care at The Lodges with rooms set up to be secure and easy to find. There's more than one level of care at Greenlake, including independent living for people who want their own space with less upkeep, assisted living for those who need help with bathing or getting dressed, memory care for folks with Alzheimer's or dementia, and nursing care and rehab if someone needs more supervision or recovery after a hospital stay, and they even provide adult day care and home care so there's a variety of options for different needs.
The staff stays on duty around the clock, using a 24-hour call system and higher than average caregiver-to-resident ratios, and there's support for medication management, daily activities, diabetes care, and help with getting to doctors or managing health changes, and they coordinate care with local physicians, with on-site visits from therapists if needed. Buildings feature wide, wheelchair-friendly showers, some units include private bathrooms, and the apartments and common areas are well lit, with natural sunlight and classic décor, and residents can sit in cozy areas with soft chairs and big TVs, or relax in a library with books, a computer station, and a bird aviary, which brings a home-like feel. Outdoors you'll find walking paths, well-kept gardens, and sitting spots looking over trees and the water, so folks get a sense of peace if they like to spend time outside, and the community offers transportation for group outings or trips to Seattle, Pike Place Market, or local shops like Dutch Bros Coffee, the Walgreens pharmacy, King LASIK, or a place to eat such as Floret restaurant.
Meals are served in spacious dining rooms with chandeliers and comfortable seating, and while people get enough to eat with proper calories, some residents say the food can lack variety and taste, though there are several entrée options each day and sometimes guest meals or room service, with a professional chef making the menus. Life at Greenlake includes a full schedule of music, movie nights, fitness sessions, and group activities led by an Events and Activities Director, plus things like happy hour socials, fitness classes, activity programs, pet therapy, and outings, and residents help run some of these events, which gives them a purpose and a chance to connect with others, and there's a beauty salon and barber on-site, game room, spa, and places for devotional services.
The memory care program stands out with its secure environment, daily routines, and specialized activities for those with Alzheimer's or similar conditions, and care plans are shaped to each person's needs, with careful attention to safety and preventing wandering, and the staff work with patience and understanding, though some reviews do mention friendly caregivers but occasional staff shortages affecting the speed of service. The setting encourages independence but keeps supervision close, aiming for both peace of mind with emergency alerts and a nurturing sense of freedom for residents, with full maintenance included-housekeeping, trash, laundry-so daily life stays simple. Greenlake is fully accredited, has earned awards like "Best of Senior Living 2025," and is partnered with Seniorly to help people search for care options, and while the community isn't perfect, with a review score of 6 from 57 reviews, it has a long-standing local presence and a strong commitment to offering dependable, safe, and welcoming living for older adults who need different types of support.
About Brookdale
Greenlake Senior Living Renton is managed by Brookdale.
Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.
The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.
Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.
The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.
Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.
People often ask...
Greenlake Senior Living Renton offers competitive pricing, with rates starting at a cost of $6,056 per month.
Greenlake Senior Living Renton offers assisted living.
There are 43 photos of Greenlake Senior Living Renton on Mirador.
The full address for this community is 71 SW Victoria St, Renton, WA 98057.
No, Greenlake Senior Living Renton does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.
WAC 388-78A-2700 Emergency and disaster preparednessEmergency supplies and procedures
27 Aug 2026Life Safety
27 Aug 2026Life Safety
Found no deficiencies.
01 Aug 2026Enforcement Letters
01 Aug 2026Enforcement Letters
Cited a deficiency for failing to secure two rooms, placing residents at risk, and assessed a $400 civil fine.
WAC 388-78A-2700 (1)(a)(f)(i)(ii)(iii)(3)(f)Emergency and disaster preparedness
01 Jul 2026Investigation
01 Jul 2026Investigation
Investigated the complaint and found that sampled residents did not have lockable storage for their personal belongings.
—Lockable storage area missing for residents' personal belongings
01 Jun 2026Enforcement Letters
01 Jun 2026Enforcement Letters
Cited deficiencies in medication management and assessed a $1,000 civil fine for unsafe handling of medications and improper orders.
WAC 388-78A-2210(1)(a)(b)Medication services
01 May 2026Investigation
01 May 2026Investigation
Investigated a resident harassment allegation and identified that required fingerprint checks upon hire were not completed for the named staff and additional sample staff.
—Fingerprint checks upon hire not performed
06 Nov 2025Life Safety
06 Nov 2025Life Safety
Identified multiple deficiencies in fire safety, maintenance, and documentation; several items were addressed during a follow-up check and the license was disapproved.
IFC 603.4, 2021Working Space and Clearance
IFC 603.5, 2021Extension Cords
IFC 705.2.4, 2021Door Operation
IFC 1032.2, 2021Activation Test
IFC 906.2, 2021Securing Compressed Gas Containers, Cylinders and Tanks
01 Oct 2025Investigation
01 Oct 2025Investigation
Investigated and found deficiencies in medication management and administration; citations were written.
Type AWAC 388-78A-2240Medication administration
01 Oct 2025Enforcement Letters
01 Oct 2025Enforcement Letters
Lifted the stop placement prohibiting admissions that had been in effect since July 2025. The stop order was lifted effective October 29, 2025.
01 Sept 2025Enforcement Letters
01 Sept 2025Enforcement Letters
Cited deficiencies in medication services and imposed a civil fine with a continued stop placement on admissions.
Type BWAC 388-78A-2210(1)(b)(2)(a)(b)Medication services
01 Sept 2025Enforcement Letters
01 Sept 2025Enforcement Letters
Continued the stop placement order on the license after deficiencies were identified, prohibiting admissions and remaining in effect until lifted.
31 Jul 2025Life Safety
31 Jul 2025Life Safety
Investigated a complaint of evacuation due to an electrical issue and found documentation incomplete; provider approval status was disapproved.
IFC 603.1.1, 2021Electrical equipment and wiring
01 Jul 2025Enforcement Letters
01 Jul 2025Enforcement Letters
Identified deficiencies in medication management that caused four residents to miss prescribed medications, including one with worsened mobility, and ordered a stop placement on admissions.
Imposed a stop placement order on the license, effective July 30, 2025, based on a deficiency finding dated July 17, 2025.
01 Jun 2025Investigation
01 Jun 2025Investigation
Cited a deficiency after determining a resident's medications were not available to dispense for more than three weeks.
WAC 388-78A-2240Medication management - missing or non-ordered medications
01 Jun 2025Investigation
01 Jun 2025Investigation
Investigated a neglect allegation and identified a failed provider practice that resulted in a citation.
—
01 Jun 2025Investigation
01 Jun 2025Investigation
Investigated the allegation that a payor was not notified of a resident transfer to hospital; found that staff were aware of the notification requirement and a policy to ensure notification was created.
01 May 2025Investigation
01 May 2025Investigation
Investigated improper discharge and identified a deficiency for failing to include required discharge details in the discharge letter.
—Discharge notification requirements
01 May 2025Investigation
01 May 2025Investigation
Investigated a complaint about not dispensing medications as ordered and issued a citation for medication services.
WAC 388-78A-2210Medication Services
01 Apr 2025Enforcement Letters
01 Apr 2025Enforcement Letters
Cited a medication services deficiency and assessed an $800 civil fine.
Verified no deficiencies were found during the follow-up visit, indicating continued compliance.
01 Feb 2025Enforcement Letters
01 Feb 2025Enforcement Letters
Imposed a civil fine for failing to ensure staff completed required continuing education training and cited related training deficiencies.
WAC 388-112A-0611Continuing education requirements for staff
WAC 388-112A-0710CPR/First Aid training
WAC 388-78A-2474 (2)(d)(e)Training and home care aide certification requirements
23 Dec 2024Life Safety
23 Dec 2024Life Safety
Identified violations related to the maintenance/testing of life-safety systems; a fire alarm was in trouble and fire watch was implemented.
IFC 907.8 (2021)Maintenance and testing of fire alarm and fire detection systems
IFC 907.8 (2021)Maintenance and testing of fire alarm and fire detection systems
01 Dec 2024Enforcement Letters
01 Dec 2024Enforcement Letters
Fined for failing to ensure one staff member completed required CE training and CPR/first-aid training, risking unmet care needs for residents; a $400 civil fine was assessed.
WAC 388-112A-0710What is CPR/first-aid training?
WAC 388-78A-2474 (2)(d)(e)Training and home care aide certification requirements
01 Oct 2024Enforcement Letters
01 Oct 2024Enforcement Letters
Lifted license conditions. Effective April 16, 2024.
10 Sept 2024Life Safety
10 Sept 2024Life Safety
The facility was found with multiple fire and life-safety deficiencies requiring corrective action and documentation.
IFC 906.9.1 2021Extinguishers Weighing 40 Pounds or Less
IFC 603.5.2 2021Relocatable power taps and current taps
IFC 915.6 2018Maintenance
IFC 1203.1.3 2021Installation
NFPA 10 (2018/2021 variants)Maintenance
01 Sept 2024Investigation
01 Sept 2024Investigation
Investigated deficiencies related to notifying case managers about hospitalizations and reporting possible neglect; follow-up determined no deficiencies were present.
Type AWAC 388-78A-2640(2)Reporting significant change in a resident's condition
WAC 388-78A-2660(7)Resident rights
WAC 388-78A-2630(1)Reporting abuse and neglect
18 Jul 2024Life Safety
18 Jul 2024Life Safety
Investigated a stove fire complaint and found no violations.
01 Jul 2024Enforcement Letters
01 Jul 2024Enforcement Letters
Found a deficiency and assessed a $300 civil fine for failing to notify the case manager about a Medicaid resident's hospital admission, previously cited on May 13, 2024.
Type AWAC 388-78A-2640(2)(a)Reporting significant change in a resident's condition
01 Apr 2024Inspection
01 Apr 2024Inspection
Found deficiencies in nursing service oversight, staff background checks, medication storage security, and TB testing requirements.
WAC 388-78A-2320Intermittent nursing services systems
WAC 388-78A-2468Background checks
WAC 388-78A-2260Storing, securing, and accounting for medications
WAC 388-78A-2260Tuberculosis Testing
01 Mar 2024Enforcement Letters
01 Mar 2024Enforcement Letters
Imposed a civil fine and placed conditions on the license after determining staff nursing delegation requirements were not met for four residents.
WAC 388-78A-2320 (1)(a)(b)(2)(c)(3)(a)(b)(c)(d)(e)Intermittent nursing services systems
01 Mar 2024Enforcement Letters
01 Mar 2024Enforcement Letters
Imposed conditions on the license requiring a registered nurse consultant, credential verification and training for staff performing nurse delegation, and posting the notice in a common area.
11 Dec 2023Life Safety
11 Dec 2023Life Safety
Investigated a complaint about a trash can fire involving indoor smoking; no injuries and no violations observed.
11 Dec 2023Life Safety
11 Dec 2023Life Safety
Investigators identified multiple life-safety deficiencies across administration, maintenance, smoking controls, and fire protection, resulting in a disapproved status for the license.
01 Dec 2023Enforcement Letters
01 Dec 2023Enforcement Letters
Imposed civil fines after identifying several deficiencies during a follow-up review, including gaps in background checks, TB testing, medication security, nurse delegation monitoring, staff training on abuse reporting, and pet health.
WAC 388-78A-2260(2)(d)Storing, securing, and accounting for medications
WAC 388-78A-2320(1)(a)(b)(2)(c)(3)(a)(b)(c)(d)(e)Intermittent nursing services systems
WAC 388-78A-2600(2)(a)Policies and procedures
WAC 388-78A-2620(1)(b)(2)(a)(b)Pets
15 Sept 2023Investigation
15 Sept 2023Investigation
Identified deficiencies related to a missing pendant call system for a resident and improper room preparation for a new resident.
—Pendant not provided; failure to provide communication system
—Room preparation for new resident; housekeeping deficiencies
08 Sept 2023Investigation
08 Sept 2023Investigation
Investigated a fire safety complaint and found the provider failed the third fire marshal inspection, resulting in a citation.
—
14 Aug 2023Life Safety
14 Aug 2023Life Safety
Investigated a smoking complaint and found ongoing issues with residents smoking inside and in designated areas; the license status was disapproved.
Type AIFC 310.2-310.8; IFC 310.1 (2015, 2018)Smoking General
14 Aug 2023Life Safety
14 Aug 2023Life Safety
Investigated a complaint/reinspection and found multiple violations of fire and life safety codes. Noted numerous deficiencies across several safety areas.
IFC 310.2 2015, 2018Smoking General
01 Aug 2023Enforcement Letters
01 Aug 2023Enforcement Letters
Cited multiple deficiencies in background checks, infection control, TB testing, medication management, health care coordination, staff training, and pet records, and imposed civil fines.
Found that the licensee failed to notify the Home and Community Services Case Manager when four Medicaid residents were admitted to hospital or skilled nursing facility, potentially disrupting services; imposed a $300 civil fine.
Investigated the failure to notify the HCS Case Manager within 24 hours when residents were hospitalized or admitted to a skilled nursing facility, which affected care coordination and funding. Violations were cited for this failure.
WAC 388-78A-2640(2)(a)Reporting significant change in a resident's condition
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