Oakwood Health Services sits on New Pine Drive in Altoona, Wisconsin, and has been serving the community since 1983, and this community offers different levels of care with up to 90 beds, though certified for 80, and most days caring for around 44 residents. The facility provides skilled nursing, intermediate care, assisted living, and memory care services, so it's a place that sees residents with many different needs, including very frail people who need help all day or seniors looking for support after a hospital stay. Residents can get physical therapy, occupational therapy, speech therapy, wound care, infusion therapy, and even specialized programs like Brain Injury Rehabilitation and respiratory services. Oakwood Health Services has services for people with Alzheimer's or other forms of dementia, and there's also help for those going through cancer recovery, renal disease, digestive issues, or those in hospice, palliative care, or respite care.
Some of the services available in-house include daily vital checks like glucose monitoring and weights, all sorts of IV infusions, pharmacy access, tracheostomy management, isolation for infection control, and even telehealth options, which means doctors can look in without always being in the room. Residents can get private rooms, dine in a group, and join activities as they want, plus discharge planning when it's time to move on. The staff supports residents with therapies, case management, and advocacy services, including career training for nursing assistants.
Oakwood Health Services operates under North Shore Healthcare LLC, as a for-profit center, and is managed as part of a larger organization, with a staff nurse turnover of 38.2% (which is lower than the state average of 49%), though nurse hours per resident run 3.55 per day, which is slightly less than the state average of 4.1 hours. The facility's tried to keep up with infection prevention and resident safety, with features like emergency kits, an automatic defibrillator, and full pharmacy services on site, but it has received inspection citations for infection-related issues and not always meeting standards for protection from abuse, neglect, and exploitation. Oakwood Health Services works on managing those problems with training, infection control, and a bigger program called Caring Connections; this program is supposed to support both resident and staff satisfaction and focuses on trust, engagement, competence, respect, and passion among the team. Staff in the facility have clinical and caregiving experience, and the community continues to offer care and rehabilitation options for Altoona and nearby areas.
