Caretta Senior Living - Eau Claire

    4650 Keystone Xing, Eau Claire, WI 54701
    • Assisted Living

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    Reviews

    4.92·(49)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.8
    • Meals

      2.0
    • Amenities

      4.9
    • Value

      3.0

    Pros

    • compassionate, attentive staff
    • family-like resident environment
    • strong leadership and management
    • new, well-maintained building
    • attractive, modern design
    • convenient location near dining, shopping, and lodging
    • engaging activities and social programming
    • clean and well-kept common areas
    • good communication with families
    • knowledgeable caregiving team
    • comfortable, homelike accommodations
    • affordable pricing for the market
    • welcoming neighbors and sense of belonging
    • timely on-floor care responsiveness

    Cons

    • limited real-world performance data due to recent opening
    • potential for opening-phase operational or staffing adjustments
    • limited public detail on dining quality and menu options
    • uncertainty about long-term staffing continuity and turnover
    • sparse information on clinical services and care protocols

    Summary of reviews

    Across the collected comments, reviewers emphasize the facility's strongest element as its staff and leadership. Descriptions consistently highlight compassionate, attentive caregivers, attentive nurses, and a management team portrayed as organized and communicative. Reviewers characterize day-to-day interactions as family-like and respectful, noting that staff behavior contributes strongly to residents' sense of belonging and trust. On-floor care responsiveness and staff knowledge are recurring positives, suggesting residents and families feel confident in routine caregiving and communication.

    The physical plant and location are also prominent strengths. Multiple comments describe a new, attractive building with well-kept common areas and a modern, homelike aesthetic. Location advantages — proximity to restaurants, shopping, and lodging — are repeatedly cited, particularly as beneficial for active seniors and visiting family. Reviewers also mention engaging activities and social programming, which reinforces the community orientation and opportunities for resident involvement.

    Management and operational impressions are favorable in the current commentary: reviewers praise strong leadership, effective communication, and an accommodating admissions process. Several comments reflect anticipation for move-in or an opening phase, and some note the facility as an affordable and much-needed option in the area. Cleanliness and the overall presentation of the community receive positive mention, contributing to an impression of professionalism and care.

    Notable patterns and limitations in the feedback should be considered by prospective residents and families. Many comments appear to come from pre-opening tours, recent move-ins, or early impressions; as a result, there is limited publicly available information about long-term clinical outcomes, staffing stability over time, and how operations handle sustained demand. Specific details about dining quality, menus, therapeutic services, medication-management practices, and clinical care protocols are sparse in these summaries. Those represent typical areas that are not visible during a brief tour but are important for ongoing residency.

    Recommendation: the facility presents as a well-appointed, community-oriented option with strong managerial and caregiving focus. When evaluating further, families should confirm staffing ratios and turnover history, request written descriptions of clinical services and medication-management policies, review sample dining menus and nutrition practices, and ask how the team plans to manage operational transitions during the initial months after opening. A follow-up visit during routine care hours and conversations with current residents or family members (once available) will help verify consistency between the uniformly positive early impressions and longer-term daily operations.

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    Location

    Caretta Senior Living - Eau Claire is located at 4650 Keystone Xing, Eau Claire, WI, 54701.

    People often ask...

    Caretta Senior Living - Eau Claire offers assisted living.

    There are 20 photos of Caretta Senior Living - Eau Claire on Mirador.

    The full address for this community is 4650 Keystone Xing, Eau Claire, WI 54701.

    No, Caretta Senior Living - Eau Claire does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0020232
    StatusActive
    Facility typeResidential Care Apartment Complex
    License classRegular
    Capacity49 residents
    LicenseeCARETTA SENIOR LIVING EAU CLAIRE LLC
    EffectiveJune 26th, 2024

    Inspection Reports

    4

    Reports

    4

    Citations

    3

    Complaints

    1

    Years

    25 Aug 2026Complaint
    Identified that an accurate written staffing schedule was not maintained for all days reviewed, with overnight shift discrepancies in caregiver assignments.
    • 83.36(2)Maintain current written staffing schedule
    12 Aug 2026Complaint
    Found a medication administration deficiency where a resident received an insulin dose different from the prescribed amount. The finding cited failures to check the MAR and to follow the MAR.
    • Wis. Admin. Code § DHS 89.34(16)Medication administration dosage accuracy
    14 Apr 2026Complaint
    Investigated found insufficient 24-hour staffing to meet resident needs and failures to maintain an accurate current staffing schedule.
    • 83.36(1)(a)Adequate staff to meet resident needs
    • 83.36(2)Maintain current written staffing schedule
    29 Apr 2025Inspection
    Found no deficiencies cited. Census was 13.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Caretta Senior Living - Eau Claire. The information above has not been verified or approved by the owner or operator. For exact information, please contact Caretta Senior Living - Eau Claire directly. There is no cost for this service. We are compensated by the community you select.

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