Stair Crest

    S67W14765 Janesville Rd, Muskego, WI 53150
    • Independent Living
    • Assisted Living
    • Memory Care

    Bright facility, caring staff, spiritual

    I love living here - a bright, beautiful facility with spacious rooms, wide-open spaces and an on-site church tied to the Dominican Order. The staff are kind and engaging, activities are plentiful, and the thriving community where Christian values are evident truly feels like holy ground; I'm very pleased with my choice.

    Current/former resident
    Jul 2026

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    Reviews

    4.33·(6)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      5.0
    • Meals

      4.3
    • Amenities

      4.3
    • Value

      5.0

    Pros

    • Attractive, well‑lit interiors
    • Spacious common areas
    • Large private resident rooms
    • Kind, engaging staff
    • Active social and recreational programs
    • On‑site religious services
    • Affiliation with the Dominican Order/Catholic mission
    • Well‑maintained, appealing living quarters

    Cons

    • Strong religious identity that may limit appeal to non‑adherents
    • Perceived lack of inclusivity or unwelcoming social environment
    • Staff conduct regarding religious or cultural bias

    Summary of reviews

    Stair Crest is consistently described as an attractive, well‑maintained senior living community with bright interiors, wide open spaces, and large resident rooms. Reviews emphasize visual and environmental strengths: welcoming architecture, clean and appealing living quarters, and ample common areas that support socializing. The facility’s Catholic/Dominican affiliation and on‑site religious services are prominent features of the campus and community identity.

    Comments about staff are largely positive in tone, with reviewers characterizing employees as kind and engaging and noting a lively activities program. Activity offerings and communal life are highlighted as strengths; several reviewers portrayed the community as active, spiritually oriented, and cohesive. There is limited specific feedback about clinical care, medication management, or nursing practices in these summaries, so no clear pattern about clinical quality can be established from the provided material alone.

    There are contrasting concerns centered on community culture and inclusivity. A subset of reviewers described negative experiences characterized as discriminatory or unwelcoming; these comments point to a facility culture that is strongly faith‑based and that some prospective residents or visitors may perceive as exclusionary. This pattern suggests prospective residents with different religious beliefs or expectations about secular programming should assess how the facility’s faith identity is expressed in daily life, activities, and staff interactions.

    Dining and detailed management practices receive little direct commentary in the summaries provided. Given the clear emphasis on religious affiliation and active programming, prospective residents and families may wish to ask management targeted questions before committing: how religious programming is scheduled, options for residents of other or no faith traditions, policies for handling concerns about staff conduct and inclusivity, and whether there are formal grievance or mediation processes. Overall, Stair Crest appears to offer an attractive, activity‑rich environment with a pronounced Catholic/Dominican character; alignment between a prospective resident’s expectations and the facility’s faith‑based culture is an important consideration.

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    Location

    Map showing location of Stair Crest

    Stair Crest is located at S67W14765 Janesville Rd, Muskego, WI, 53150.

    About Stair Crest

    Stair Crest sits in Muskego, Wisconsin, and is run by Presbyterian Homes & Services, serving seniors with independent living, assisted living, and memory care apartments, and you'll find 80 independent living apartments, 20 assisted living apartments, and 20 memory care apartments made for people with Alzheimer's or dementia, each with safety features like emergency call systems, grab bars, and roll-in showers. Folks live in apartments with bright floor plans, nine-foot ceilings, white woodwork, big windows, and full-size kitchen appliances, plus there's in-home laundry, individually controlled heating and cooling, and plenty of storage lockers throughout, which helps people have space for their things. The campus has a two-story foyer that looks out on a landscaped terrace, a gazebo near a pond, and enclosed patios for fresh air and relaxation, plus outdoor things like a putting green and Bocce Ball court when you want to be outside.

    Inside, there are simple, comfortable places-a movie theater, a fitness center with instructor-led classes, a club lounge, a library, and a chapel-and there's an artistic and creative space for activities, which keeps days lively, and a dining room where restaurant-style meals are planned by chefs and meal planners for good taste and good nutrition, with guest dining and guest suites for visitors, also available are business office services, a car wash bay, bike storage, and covered parking or garage spots, which is handy when you come and go. The memory care apartments use a holistic, dementia-centered approach, aiming to support everyone in a kind and safe way, and staff members, including a life enrichment director, fitness instructors, and a campus pastor, help create activities and provide spiritual care, while home care and hospice services are there for folks who need them.

    Stair Crest encourages residents to join fitness classes, lectures, special events, volunteer work, and wellness programs, and residents take part in social and creative happenings, whether in the club lounge, fitness room, or outside on the terrace, and you'll find on-site maintenance, housekeeping, and rehabilitative support, plus services for things like bathing or help getting ready as part of assisted living, so seniors who want some support can get help when they need it. Awards for community life reflect good effort in keeping folks engaged physically, mentally, and emotionally, and the staff at Stair Crest are known for being friendly and making the community welcoming for all sorts of people.

    People often ask...

    Stair Crest offers independent living, assisted living, and memory care.

    There are 22 photos of Stair Crest on Mirador.

    Yes, Stair Crest allows residents to age in place and adjust their level of care as needed.

    The full address for this community is S67W14765 Janesville Rd, Muskego, WI 53150.

    No, Stair Crest does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0019685
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity56 residents
    LicenseePHW INC dba Stair Crest
    Care servedAdvanced Aged, Irreversible Dementia/alzheimer's, Hcbs Compliance / Public Funding
    EffectiveAugust 1st, 2024

    Inspection Reports

    3

    Reports

    0

    Citations

    0

    Complaints

    2

    Years

    25 Jun 2026Inspection
    Concluded no deficiencies were found during the visit.
    03 Dec 2025Inspection
    Found no deficiencies. Census count was 1.
    07 Mar 2024Inspection
    Identified no deficiencies and prepared to issue a regular license when the probationary license expires.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Stair Crest. The information above has not been verified or approved by the owner or operator. For exact information, please contact Stair Crest directly. There is no cost for this service. We are compensated by the community you select.

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