Mirador estimate
    $4,800/month

    Golden Oaks Home

    21600 W Cleveland Ave, New Berlin, WI 53146
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.27·(15)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.2
    • Meals

      4.3
    • Amenities

      4.3
    • Value

      4.3

    Pros

    • Attentive, compassionate staff providing patient and appropriately firm support
    • Assistance with daily living needs and medication administration
    • Experience supporting residents with behavioral needs
    • Regular healthcare oversight, including monthly visits from an advanced practice nurse
    • Responsive management and communication with families and care coordinators
    • Orderly, well-maintained home and positive cleanliness feedback
    • Wholesome meals, appealing menus, and varied food choices
    • Holiday, birthday, barbecue, and special-dinner celebrations
    • Store trips for residents’ personal needs and preferred items
    • Peaceful wooded setting and attractive outdoor grounds
    • Coordination and communication around hospitalizations and care transitions
    • Residents’ safety and reassurance for families

    Cons

    • Limited variety of organized resident activities
    • Restricted outings and inconsistent transportation support for appointments
    • Outdoor grounds that may be difficult to access for residents with mobility limitations
    • Concerns about staff communication tone
    • Limited private-room availability

    Summary of reviews

    Overall feedback is predominantly positive about care and day-to-day operations. Family members and a care coordinator describe residents as safe, comfortable, and well supported, including people who need help with daily activities, medication administration, or behavioral needs. Staff are praised for patience, compassion, and balancing residents’ preferences with appropriate structure. One reviewer, however, raised concerns about staff communication and interpersonal tone, indicating that experiences may differ.

    Management and communication receive favorable comments. Reviewers describe the home as orderly and well run, and note that the manager responds to questions and concerns. A care coordinator also valued communication about hospitalizations, falls, and other changes in residents’ circumstances. One visitor raised a cleanliness concern, while other reviews repeatedly describe the home as clean and well maintained.

    Dining feedback is positive: reviewers mention wholesome food, good meals, and menus with choices. Social and recreational opportunities include holiday celebrations, birthday cakes, barbecues, special dinners, and store trips. One reviewer felt that organized activities were limited, with few options beyond a game, and described outings as restricted. Transportation to medical appointments may not always be available, and the home’s outdoor setting, though appreciated by several reviewers, may be challenging for residents with limited mobility.

    The wooded property and peaceful atmosphere are recurring strengths. Room availability may be constrained; one prospective visitor reported that only one private room was available at the time and that there was no current opening. Taken together, the reviews suggest a home valued for individualized support, communication, meals, and setting, with activity variety, transportation, accessibility, and consistency of staff interactions worth discussing directly when considering placement.

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    Location

    Golden Oaks Home is located at 21600 W Cleveland Ave, New Berlin, WI, 53146.

    About Golden Oaks Home

    Golden Oaks Home sits on eight acres of private country land, surrounded by beautiful trees and wildlife, giving residents quiet places to sit outside and socialize when the weather is nice, and the ranch-style house at 21600 W. Cleveland Ave. in New Berlin offers a family-style environment for up to 16 adults, with eight companion bedrooms designed for those with mental illness as well as other needs. The place provides assisted living, memory care, independent living, and support for retirement and long-term care, so families can find the right help, whether someone needs assistance with daily tasks, special memory services, or mental health support, and staff have a reputation for being compassionate and firm but also joyful and kind, helping folks with different behaviors feel safe and comfortable. Meals get good reviews for quality and taste and focus on balanced nutrition, and residents have personal care help when needed, including bathing, eating, dressing, toileting, and medication management, so it's a good fit for folks needing a little or a lot of help. The community encourages family involvement and keeps things homelike, with daily activities, group exercises, physical therapy, church services, daily walks, and social events so nobody needs to feel left out, and there's transportation for medical appointments and outings in the community. Golden Oaks Home also offers Heritage Court Memory Care Community for people who need even more specialized services, and staff work with residents who have dementia, using activities and hobbies they can enjoy, whether it's small group gatherings or one-on-one time. The space is organized, clean, and is reviewed by the Wisconsin Department of Health Services, holding a 4.0-star average from verified reviews, showing that most families have a good experience. Senior living advisors help families figure out what option is best, offering free support and community tours, and the staff are around during business hours, Monday through Friday from 8AM to 9PM and weekends 8AM to 5:30PM, so there's always someone to help answer questions about care, amenities, or moving in. The place mixes independent and assisted living with memories of family and routines so residents have what they need, whether it's health services like diabetic, incontinence, or high-acuity care, or just a comfortable place to call home with good food, caring people, clean rooms, and space to enjoy the outdoors.

    People often ask...

    Golden Oaks Home offers competitive pricing, with rates starting at a cost of $4,800 per month.

    Golden Oaks Home offers assisted living, memory care, and board and care.

    There are 6 photos of Golden Oaks Home on Mirador.

    The full address for this community is 21600 W Cleveland Ave, New Berlin, WI 53146.

    No, Golden Oaks Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0018246
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity16 residents
    LicenseeIVY LANE LLC
    Care servedAdvanced Aged, Irreversible Dementia/alzheimer's, Emotionally Disturbed/mental Illness
    EffectiveSeptember 30th, 2021

    Inspection Reports

    5

    Reports

    2

    Type A Citations

    1

    Type B Citations

    1

    Complaints

    3

    Years

    27 Jun 2025Verification
    Verified no deficiencies were identified; previously cited deficiencies were substantively corrected.
    10 Jan 2025Inspection
    Investigated three deficiencies related to medication administration and resident rights; one is a repeat violation; a monetary penalty was assessed.
    • Type B—Deficiency from prior SOD XSHT11
    • Type A—Deficiency from SOD XSHT12
    • Type A—Medication administration deficiency – eye drops not administered daily
    05 Jun 2024Verification
    Investigated a complaint and found one deficiency that was a repeat violation related to medication management and monitoring.
    • —Medication management deficiency - repeat violation
    18 Dec 2023Complaint
    Investigated a complaint regarding medication administration; found a deficiency related to the right to receive prescribed medications as ordered.
    • —Right to receive prescribed medications as ordered
    22 Aug 2023Verification
    Found no deficiencies during a verification visit conducted on 2023-08-22.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Golden Oaks Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Golden Oaks Home directly. There is no cost for this service. We are compensated by the community you select.

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