An Innovative Care

    10628 22nd Ave, Pleasant Prairie, WI 53158
    • Assisted Living
    • Memory Care

    Caring staff and beautiful home

    I'm very pleased with my experience here. Manager Samantha and the caring, friendly staff provide attentive, timely care and often go above and beyond. The home is beautiful and very clean with an amazing, peaceful backyard and nature feel - residents are happy and well taken care of, so I'd recommend it.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    3.29·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.2
    • Meals

      3.3
    • Amenities

      5.0
    • Value

      3.3

    Pros

    • Compassionate, attentive caregiving
    • Friendly, helpful staff
    • Notable on-site management praised
    • Clean, well-maintained interior areas
    • Peaceful, nature-oriented grounds and backyard
    • Safe and calm atmosphere
    • Engaged, social resident community
    • Personalized, timely assistance

    Cons

    • Management instability and leadership turnover
    • Allegations of criminal conduct involving leadership
    • Weaknesses in community relations and parking management
    • Inconsistent interior presentation and condition
    • Risk of abrupt operational closure and resident relocation
    • Gaps in crisis communication and transparency

    Summary of reviews

    The reviews present a mixed but distinct pattern: many families emphasize strong hands-on caregiving, a clean environment, and an attractive, peaceful outdoor setting, while other accounts raise serious concerns about leadership stability and community-level incidents. Prospective residents frequently praise the day-to-day care: staff are described as friendly, helpful, and attentive, delivering timely, personalized assistance. Several comments singled out management and individual leaders for positive engagement, and cleanliness of interior areas and a calm atmosphere were commonly noted. The property’s outdoor spaces and natural setting are repeatedly described as a key positive, contributing to a serene environment and opportunities for light outdoor activity.

    Information about dining and structured activities is sparse in these summaries. There are no consistent remarks about meal quality or a formal activities program; the primary activity-related observation is the appealing backyard and nature aspect, which appears to serve as an informal recreational asset. For families for whom formal programming and dining are priorities, direct questions about menu planning, dietary accommodations, and activity schedules would be advisable during a visit.

    Facilities impressions are mixed: while several accounts describe a beautiful home and well-kept grounds, at least one comment described a negative impression of interior areas, suggesting inconsistency in presentation across spaces or visits. Operationally, reviewers raised issues that point to broader facility-level risks: parking and neighborhood relations have been a source of friction, and there are accounts implying law-enforcement involvement tied to leadership. Those accounts amount to allegations of serious misconduct by leadership and, in one instance, describe an abrupt closure and resident relocations. Taken together, these items signal potential vulnerabilities in governance, regulatory compliance, and community relations rather than routine care quality per se.

    Given the contrast between high marks for frontline caregivers and the more severe concerns about leadership and operational stability, families should balance those dimensions when evaluating the home. Recommended steps include verifying current licensing and inspection history, asking for details about leadership continuity and background checks, confirming policies for crisis response and resident relocation, touring both interior and outdoor spaces at different times of day, and requesting references from current families. That approach will help distinguish sustained strengths in direct care and environment from isolated or systemic governance and safety risks that could affect long-term residency.

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    Location

    Map showing location of An Innovative Care

    An Innovative Care is located at 10628 22nd Ave, Pleasant Prairie, WI, 53158.

    About An Innovative Care

    An Innovative Care runs assisted living homes in Pleasant Prairie, Wisconsin, with a clear focus on easy access to daily needs, friendly neighborhoods, and steady support for every resident, so you'll see these places are in calm spots near hospitals and shopping, which can make things easy but also peaceful. They run two Adult Family Homes and a Community-Based Residential Facility, also called a CBRF, where each resident can have their own private, handicap-accessible bedroom and use large living and dining rooms made for spending time with others, plus outdoor patios and rooms set up for activities. Residents get three healthy meals and snacks every day, and staff make sure to honor any special diets from a doctor, so you don't have to worry about food if you have health needs.

    Caregivers work there all day and night, trained in things like fire safety and giving medicines, so someone's always ready to help, whether it's daily needs, medical issues, or getting around the home, and staff check and adjust care plans as residents' health changes. The place feels more like a home than an institution, partly because they keep strong relationships and encourage everyone to join in on activities, education, and outings in the community, and people can always find someone to help if they need it.

    Programming covers recreational, educational, and social time, and there's a special room just for activities, plus help with transportation when residents need to go out. The local homes have eight private bedrooms, are on quiet streets, and offer safe, clean spaces where adults with physical, cognitive, behavioral, or medical challenges can live with respect and attention.

    An Innovative Care's CBRF on 22nd Avenue and another on 123rd Street both keep things calm but close to needed services, and staff watch how people are doing so the homes stay safe and friendly. They also connect with the Wisconsin Assisted Living Association, take part in advocacy and education for staff and families, and keep up on rules and training, so care doesn't fall behind. With a rating of 3.0 from four reviews, these homes keep things simple and steady, offering care that's more about family and relationships than flash.

    People often ask...

    An Innovative Care offers competitive pricing, with rates starting at a cost of $5,000 per month.

    An Innovative Care offers assisted living, memory care, and board and care.

    There are 8 photos of An Innovative Care on Mirador.

    The full address for this community is 10628 22nd Ave, Pleasant Prairie, WI 53158.

    No, An Innovative Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0016870
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity8 residents
    LicenseeAN INNOVATIVE CARE CBRF INC
    Care servedAdvanced Aged, Developmentally Disabled, Terminally Ill, Irreversible Dementia/alzheimer's, Emotionally Disturbed/mental Illness, Traumatic Brain Injury, Hcbs Compliance / Public Funding
    EffectiveJuly 9th, 2019

    Inspection Reports

    1

    Reports

    3

    Citations

    1

    Complaints

    3

    Years

    27 Oct 2023Complaint
    Investigated a complaint and found issues with resident compatibility to license class, improper discharge notices, and missing updates to individual service plans.
    • Wis. Admin Code DHS 83.27(2)(a)Admissions compatible with the license class
    • Wis. Admin Code DHS 83.31(4)(a)Notice of facility initiated discharges
    • Wis. Admin Code DHS 83.35(3)(d)Service plans updated annually or on changes

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of An Innovative Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact An Innovative Care directly. There is no cost for this service. We are compensated by the community you select.

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