I was very pleased with my stay - the staff were outstanding, compassionate, and went the extra mile; care and therapy were effective and clear explanations made the process easy. The facility is clean and newly remodeled, meals were excellent, family felt welcomed, and the Alzheimer's unit was supportive - overall a very good, reliable choice.
Current/former resident
Jul 2026
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Reviews
4.00·(26)
Overall rating
5
4
3
2
1
Care
4.1
Staff
4.3
Meals
5.0
Amenities
5.0
Value
4.0
Pros
Renovated and updated facility spaces
Outstanding therapy and rehabilitation services
Skilled nursing staff
Attentive, professional caregiving staff
High overall clinical care quality
Cons
Restrictive pet policy
Mixed family satisfaction
Limited publicly available information about dining and activities
Summary of reviews
Overall impression: Reviews indicate a facility that has invested in physical upgrades and is perceived to deliver strong clinical and rehabilitative care. Renovation work is highlighted as an improvement to the environment, and the therapy department and nursing team receive consistent praise. At the same time, there are indicators of uneven family satisfaction and operational limitations that prospective residents should evaluate further.
Care quality and staff: The clearest pattern in the comments is strong clinical performance. Therapy and rehabilitation services are described as outstanding, and nursing personnel are characterized as skilled and attentive. These points together suggest robust clinical programming and competent hands-on care. While clinical strengths are prominent, the broader measure of family satisfaction appears mixed; prospective families should ask for outcome metrics, staffing ratios, and examples of care plans during tours.
Dining and activities: Review summaries include little specific information about dining quality, meal service reliability, or the range of activities and social programming. That absence of comment makes it difficult to assess lifestyle services from the available material. Families should request recent menus, activity calendars, and sample resident programming to confirm whether offerings match their expectations.
Facilities and management: Renovations are noted as a positive change to the physical environment. However, the facility is characterized as not pet-friendly, indicating a restrictive pet policy that may be important for pet-owning residents. There are also signals of variable overall satisfaction that may reflect communication, administrative responsiveness, or other operational factors. Prospective residents and families are advised to speak directly with management about pet rules, complaint-resolution processes, visitation policies, and any recent quality-improvement efforts.
Notable patterns and recommendations: Strengths center on rehabilitation and nursing care and a refreshed physical environment. Weaknesses suggested by the summaries include restrictions on pet accommodations and inconsistent family impressions of the community. Because information about dining, activities, and management practices is limited in the available comments, families should seek targeted information during visits (staffing levels, therapy outcomes, meal samples, activity schedules, pet policies, and references from current residents) to form a complete assessment.
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Medicare Ratings
3·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Sage View Care Center is located at 1325 Sage St, Rock Springs, WY, 82901.
People often ask...
Sage View Care Center offers assisted living, memory care, and skilled nursing.
There are 1 photos of Sage View Care Center on Mirador.
The full address for this community is 1325 Sage St, Rock Springs, WY 82901.
No, Sage View Care Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Wyoming, the Department of Health's Healthcare Licensing & Surveys program licenses care facilities and publishes licensure, complaint, and life-safety findings.
License number
nh-287
Facility type
Nursing Home
Inspection Reports
74
Reports
4
Type A Citations
0
Type B Citations
33
Complaints
11
Years
15 Apr 2025Revisit
15 Apr 2025Revisit
Verified that previous deficiencies were corrected and no new noncompliance was found; compliance with all regulations surveyed was confirmed.
01 Apr 2025Revisit
01 Apr 2025Revisit
Concluded that all previously cited deficiencies were corrected and no new violations were found.
13 Feb 2025Complaint
13 Feb 2025Complaint
Identified deficiencies in staffing for RN coverage and in providing therapy services for a resident with orders.
Found no deficiencies. Compliance with state requirements was confirmed.
12 Feb 2025Life Safety
12 Feb 2025Life Safety
Identified multiple life-safety and egress deficiencies, including door encroachment, delayed egress, attic sprinkler concerns, smoke barrier openings, and inconsistent fire drills.
NFPA 101 2012 19.2.2.2.1; 7.2.1.4.3.1Means of Egress - Other
NFPA 101 2012 19.3.7.3; 8.5Subdivision of Building Spaces - Smoke Barrier Construction
NFPA 101 2012 19.7.1.6Fire Drills
23 Jul 2024Complaint
23 Jul 2024Complaint
Investigated a complaint about elopement risk and wanderguard testing; found inadequate supervision to prevent elopement and failure to test wanderguard devices per manufacturer instructions.
42 CFR 483.25(d)Free of Accident Hazards/Supervision/Devices
29 Apr 2024Revisit
29 Apr 2024Revisit
Found no deficiencies after a follow-up visit. All previously cited deficiencies were corrected and no new noncompliance was found.
29 Apr 2024Revisit
29 Apr 2024Revisit
Determined all previously cited deficiencies were corrected and no new noncompliance was found; compliance was confirmed.
21 Feb 2024Complaint
21 Feb 2024Complaint
Observed lapses in infection prevention, including failure to disinfect reusable equipment between residents and inadequate hand hygiene during meals.
42 CFR §483.80Infection Prevention & Control
19 Jan 2024Revisit
19 Jan 2024Revisit
Verified compliance with all regulations; no deficiencies identified.
16 Jan 2024Revisit
16 Jan 2024Revisit
Found a non-level exit pathway due to uplifted concrete with height differences exceeding allowed tolerances.
NFPA 101, 2012 edition, Sections 19.2.1 and 7.1.6.2Discharge from Exits
16 Nov 2023Complaint
16 Nov 2023Complaint
Investigated abuse allegations, and found deficiencies in abuse protections, care planning for wandering, and infection control practices.
CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
CFR 483.21(b)(1)-(3)Develop/Implement Comprehensive Care Plan
CFR 483.80(a)(1)-(4), (e), (f)Infection Prevention & Control
16 Nov 2023Licensure
16 Nov 2023Licensure
Concluded that the provider was in compliance with state requirements.
14 Nov 2023Life Safety
14 Nov 2023Life Safety
An investigation found multiple life safety and fire protection deficiencies, including unsafe exit conditions, obstructed hazardous areas, and inadequate fire alarm and sprinkler system maintenance.
NFPA 101 19.2.1, 7.1.6.2Discharge from Exits
NFPA 101 19.3.2.1.3Hazardous Areas - Enclosure
NFPA 101 19.3.4.1, 9.6.1.3; 2010 NFPA 72 Table 14.5(15)(i)Fire Alarm System - Testing and Maintenance
NFPA 101 19.3.5.1; 9.7.5 and 2011 NFPA 25, Section 5.2.1.2Sprinkler System - Maintenance and Testing
08 Feb 2023Revisit
08 Feb 2023Revisit
Verified that all deficiencies were corrected and no new noncompliance was found.
11 Jan 2023Revisit
11 Jan 2023Revisit
Observed unsafe conditions: exterior walkways not consistently cleared of snow, potentially delaying emergency egress; and decorations not verified as flame-retardant, creating fire risk.
NFPA 101, 7.1.10.1Means of Egress - General
NFPA 101, Section 19.7.5.6Combustible Decorations
22 Dec 2022Revisit
22 Dec 2022Revisit
Verified no new noncompliance on revisit and that prior deficiencies were corrected, resulting in full compliance with regulations.
30 Nov 2022Revisit
30 Nov 2022Revisit
Identified deficiencies in means of egress, including blocked exterior walkways and issues with egress doors and delayed-egress systems. All deficiencies were corrected and compliance restored.
NFPA 101, 2012 Edition, 7.1.10.1Means of Egress - General
NFPA 101, 2012 Edition, 19.2.2.2.4(2) and 7.2.1.6.1.1(4)Egress Doors
20 Oct 2022Licensure
20 Oct 2022Licensure
Found deficiencies in transfer/discharge notice, nurse staffing posting, medication labeling/storage, and diet/menu adherence.
§483.15(c)(3)-(6)(8)Notice before transfer
§483.35(g)(1)-(4)Nurse staffing data posting
§483.45(g)(h)(1)(2)Labeling/Storage of Drugs and Biologicals
§483.60(c)(1)-(7)Menus Meet Resident Needs/Prep in Advance/Followed
18 Oct 2022Life Safety
18 Oct 2022Life Safety
Multiple deficiencies were noted in emergency preparedness and life-safety systems, including lack of documented vendor contracts for subsistence needs, improper or non-functional egress doors, hazardous storage without proper closure, expired fire alarm certification, and compromised sprinkler system areas.
42 CFR 483.73(b)(1); 42 CFR 418.113(b)(6)(iii)Subsistence Needs for Staff and Patients
NFPA 70, 2011 edition, 110.26; NFPA 101, 19.5.1.1; 9.1.1; 9.1.2Utilities - Gas and Electric
21 Jul 2021Complaint
21 Jul 2021Complaint
Found no deficiencies related to the complaint investigation or the COVID-19 focused infection control review.
16 Jul 2021Revisit
16 Jul 2021Revisit
Verified no deficiencies found and continued compliance.
08 Jul 2021Complaint
08 Jul 2021Complaint
Found no deficiencies after a complaint investigation and a focused infection control review.
10 Jun 2021Complaint
10 Jun 2021Complaint
Found that COVID-19 travel policies were not developed or implemented for staff, and a staff member who traveled internationally returned to work without following CDC-recommended quarantine.
42 CFR 483.80Infection Prevention & Control
12 Feb 2021Complaint
12 Feb 2021Complaint
Investigated a complaint and a COVID-19 infection-control survey; found no deficiencies identified.
20 Nov 2020Licensure
20 Nov 2020Licensure
Concluded that no deficiencies were identified during the COVID-19 focused infection control survey.
20 May 2020Licensure
20 May 2020Licensure
Found no deficiencies related to COVID-19 infection control during the focused survey.
06 Nov 2019Revisit
06 Nov 2019Revisit
Verified no deficiencies were found and compliance with all surveyed regulations.
05 Nov 2019Revisit
05 Nov 2019Revisit
Verified prior life safety code deficiencies were corrected and compliance restored.
26 Sept 2019Licensure
26 Sept 2019Licensure
Deficiencies found in care planning for ulcers, treatment to prevent/heal ulcers, medication labeling/storage, and food safety practices.
CFR 483.21(b)(2)(i)-(iii)Care Plan Timing and Revision
CFR 483.25(b)(1)-(ii)Treatment/Svcs to Prevent/Heal Pressure Ulcer
CFR 483.45(g)-(h)Label/Store Drugs and Biologicals
Identified deficiencies involving hazardous area enclosures, portable fire extinguishers, and electrical cords during a survey conducted on September 24, 2019.
NFPA 101 Life Safety Code (2012 ed): 19.3.2.1; 19.3.5.9Hazardous Areas - Enclosures
NFPA 101; NFPA 70Electrical Equipment - Power Cords and Extension Cords
19 Sept 2019Revisit
19 Sept 2019Revisit
Verified no deficiencies. Prior issues were corrected and no new noncompliance was found.
03 Jul 2019Complaint
03 Jul 2019Complaint
Identified deficiencies in pain management for a resident; an order to adjust pain medication was not properly documented, resulting in inadequate pain control until later physician intervention.
483.25(k)Pain Management
06 Jun 2019Revisit
06 Jun 2019Revisit
Verified that prior deficiencies were corrected and no new noncompliance was found.
01 Apr 2019Complaint
01 Apr 2019Complaint
Investigated a complaint alleging sexual interactions between a staff member and a resident; found the resident was sexually touched without consent.
42 CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
06 Dec 2018Revisit
06 Dec 2018Revisit
Confirmed the previously cited deficiencies were corrected and no new noncompliance was found.
27 Sept 2018Complaint
27 Sept 2018Complaint
Found deficiencies in transfer/discharge notice timeliness, accuracy of resident assessments, and PASARR screening prior to admission.
§483.15Transfer/discharge notice
§483.20(g)Accuracy of Assessments
§483.20(k)(2) and §483.20(k)(3)Preadmission Screening for MD & ID
27 Sept 2018Licensure
27 Sept 2018Licensure
Determined no deficiencies cited.
26 Sept 2018Life Safety
26 Sept 2018Life Safety
Determined compliance with all applicable regulations after a Life Safety Code survey conducted in September 2018.
19 Apr 2018Complaint
19 Apr 2018Complaint
Investigated a complaint; found no deficiencies identified.
26 Oct 2017Revisit
26 Oct 2017Revisit
Concluded that previous deficiencies were corrected and all regulations surveyed were satisfied.
28 Sept 2017Revisit
28 Sept 2017Revisit
Found no deficiencies. A revisit confirmed prior deficiencies corrected and compliance with regulations.
28 Sept 2017Revisit
28 Sept 2017Revisit
Investigated a follow-up; all previous deficiencies were corrected, and no new noncompliance was found.
06 Sept 2017Life Safety
06 Sept 2017Life Safety
Investigated a plumbing deficiency: sinks installed without proper faucets and required mixing valves, creating risk of scalding.
Concluded that deficiencies previously reported were corrected.
483.10(g)(10)(i)(11)
483.10(e)(1), 483.12(a)(2)
483.45(f)(2)
15 Dec 2016Complaint
15 Dec 2016Complaint
Investigated concerns about restraints and medication handling. Found violations related to use of wraps as restraints and improper management of a fentanyl patch.
Type A§483.10(e)(1)Right to be free from physical or chemical restraints
Type A§483.12(a)(2)Freedom from abuse, neglect, and exploitation; resident rights
05 Oct 2016Revisit
05 Oct 2016Revisit
Cited multiple deficiencies during the follow-up visit; all deficiencies were corrected.
483.10(b)(11)
483.20(k)(3)(ii)
483.25
483.25(h)
483.25(l)
483.65
483.60(a)
05 Oct 2016Revisit
05 Oct 2016Revisit
Verified that previously reported deficiencies were corrected and corrective actions completed.
12 Sept 2016Revisit
12 Sept 2016Revisit
Identified multiple NFPA 101 life-safety deficiencies that were corrected in a follow-up review, with most corrections completed.
NFPA 101NFPA 101 deficiency
NFPA 101NFPA 101 deficiency
NFPA 101NFPA 101 deficiency
NFPA 101NFPA 101 deficiency
NFPA 101NFPA 101 deficiency
NFPA 101NFPA 101 deficiency
NFPA 101NFPA 101 deficiency
NFPA 101NFPA 101 deficiency
NFPA 101NFPA 101 deficiency
NFPA 101NFPA 101 deficiency
NFPA 101NFPA 101 deficiency
20 Jul 2016Life Safety
20 Jul 2016Life Safety
Identified multiple life-safety deficiencies involving exit doors, egress corridors, fire drills, and documentation, with corrective actions noted.
NFPA 101 LIFE SAFETY CODE STANDARDCorridor area not properly separated from patient care area
NFPA 101 LIFE SAFETY CODE STANDARDExit doors not latched
NFPA 101 LIFE SAFETY CODE STANDARDFire-resistance construction and required protection systems
NFPA 101 LIFE SAFETY CODE STANDARDFailure to perform and document fire drills; missing documentation
NFPA 101 LIFE SAFETY CODE STANDARDMissing quarterly water-flow alarm documentation
NFPA 101 LIFE SAFETY CODE STANDARDCharger or electrical equipment malfunctioning
NFPA 101 LIFE SAFETY CODE STANDARDGenerator inspection and testing requirements
14 Jul 2016Licensure
14 Jul 2016Licensure
Observed hot water temperatures in bathroom sinks exceeded safe levels in multiple rooms, with readings in the high 120s to low 130s Fahrenheit.
Type ACh 11 Sec 6 (a)(iv) Physical EnvironmentPhysical Environment
14 Jul 2016Complaint
14 Jul 2016Complaint
Investigated for deficiencies in resident care; identified issues with care planning and qualifications of staff providing services.
483.20(k)(3)(ii)Services By Qualified Persons/Per Care Plan
17 Feb 2016Complaint
17 Feb 2016Complaint
Investigated a complaint intake; found no deficiencies.
21 Aug 2015Revisit
21 Aug 2015Revisit
Investigated a follow-up and confirmed prior deficiencies were corrected; no new deficiencies observed.
21 Aug 2015Revisit
21 Aug 2015Revisit
Investigated the follow-up to a prior survey and found no deficiencies.
21 Aug 2015Revisit
21 Aug 2015Revisit
Investigated a complaint and identified multiple deficiencies; corrections completed.
30 Jul 2015Complaint
30 Jul 2015Complaint
Investigated for deficiencies related to transfer/discharge notices and bed-hold information; there were failures to notify residents and their representatives and inadequate bed-hold policy communications.
483.12(a)(3)Notice Requirements Before Transfer/Discharge
483.12(b)(1)&(2)Bed-Hold Policy Notice
483.12(a)(3)Notice Requirements Before Transfer/Discharge
30 Jul 2015Life Safety
30 Jul 2015Life Safety
Investigated deficiencies in life safety and plumbing; eyewash/shower equipment lacked a tempering valve per ANSI Z358.1 and corrective valve installations were planned with a target completion date.
ANSI Z358.1; 2008 IPC, Section 411, 608.6, 608.13Life Safety - International Plumbing Code and Eye Wash/Shower Equipment
30 Jul 2015Licensure
30 Jul 2015Licensure
Found no deficiencies after a licensure survey and determined compliance with state requirements.
20 Jul 2015Life Safety
20 Jul 2015Life Safety
Identified life-safety deficiencies related to sprinkler system maintenance and exit accessibility, including blocked sprinkler heads and improper exit gate hardware.
NFPA 101 LIFE SAFETY CODE STANDARDContinued From page 1 – Sprinkler system maintenance deficiencies
NFPA 101 LIFE SAFETY CODE STANDARDContinued From page 3 – Exit access hardware
NFPA 101 LIFE SAFETY CODE STANDARD; NFPA 25Continued From page 4 – Exit access and sprinkler system maintenance
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