Haven Care-Evergreen in Albuquerque, NM, sits in a quiet custom neighborhood close to shops and restaurants, and it offers assisted living and memory care services in a homelike setting where they focus on giving care with kindness and understanding. The Evergreen House has five senior apartments, each one a private room with an en-suite bathroom, semi-private options too if folks prefer, and all the spaces are built for comfort with cozy common areas, open floor plans, and bedrooms designed to help residents relax. More facilities, like Fir House, Tres Hermanas, Cielos Abiertos, Kriss, and smaller homes like Home Sweet Home 1, are all part of the same network, and all together they cover a range of needs, offering everything from personal care to help with daily life, fitness activities, and even a safe courtyard for those with Alzheimer's or dementia so families know their loved ones can go outside safely. Residents get all-inclusive pricing, and there's an entry fee, but then they receive a custom care plan, round-the-clock caregivers, on-call nurses, and a call pendant system for safety, along with a keypad-protected entry so only trusted folks can get in, and for those who want, there are daily health checkups, wellness services, and plenty of fitness activities to keep folks moving. People who live here can bring small pets like cats and dogs, and the homes have big backyards with city and mountain views, so there are places to sit and enjoy some quiet or spend time with visiting family, and even trails for strolling. Meals happen in a large dining room, there's a communal kitchen, all laundry is taken care of, and dietary needs are considered. The staff offers help with movement, physical therapy, spoon feeding if needed, and help managing incontinence, plus there's a wellness center, therapy section, and a computer center for staying engaged. Haven Care-Evergreen puts a big focus on activities-round-table chats, cards, board games, art, dance, and singing help keep minds sharp, and there's a strong schedule of events including tea parties, movies, outings, gatherings for families and residents, and even spiritual or reflection outlets for those who want them. Licensed professionals visit for hair care and manicures, and massage therapy is part of regular care. The staff partners with animal, music, and massage therapists from around Albuquerque, and sometimes local children come by for intergenerational events, which means the days don't all blur together. The service here is made for seniors who can't live on their own safely but don't need the constant nursing of a full medical center, and every care plan is truly customized, aiming for as much comfort as possible, with well-trained aides supporting those with memory loss, helping address things like wandering or anxiety in gentle ways so every resident's dignity is kept.
Caring staff but safety concerns
I felt the staff were wonderfully kind and family-like - one-on-one memory-care, great staff-to-resident ratio, daily/flexible communication, and my mom was well looked-after in a secure, mostly clean facility in a nice neighborhood. That said, I also saw serious safety concerns (falls ignored, injuries/broken bones, a resident kept isolated in a room, and dependence on family scheduling), and management/ownership sometimes seemed money-driven - we even had to remove someone briefly for a safety-related clean. Overall I recommend the caring staff and individualized memory care, but only if you confirm strong safety protocols and stay actively involved.
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4.29 · 7 reviews
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About Haven Care- Evergreen
People often ask...
Haven Care- Evergreen offers memory care and board and care.
There are 12 photos of Haven Care- Evergreen on Mirador.
The full address for this community is 10400 Calle Contendo NW, Albuquerque, NM, 87114.
Yes, Haven Care- Evergreen offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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