PBH Residential Care Home /Keith Heights

    902 NW 8th Street, Grand Prairie, TX, 75050
    4.6 · 18 reviews
      AnonymousLoved one of resident
      4.0

      Homey, caring staff; poor management

      I loved the clean, calm, home-like atmosphere - airy, beautifully landscaped with spacious, nicely decorated rooms, a covered patio and warm, cheerful staff who provided attentive, family-style care, meals, activities and transportation. Teri and David and most of the team went above and beyond; overall the facility felt safe, dignified and well-managed. That said, they're not equipped for challenging dementia behaviors (I saw medications changed to manage issues), and ownership communication was poor - owner didn't return calls, a supplements policy led to a serious dispute and my aunt was ultimately asked to move out. I'd highly recommend this place for aging-in-place residents who want a loving, homey environment, but not for advanced memory-care needs or if you need very responsive ownership.

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      Amenities

      4.61 · 18 reviews

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        4.0
      • Staff

        4.6
      • Meals

        5.0
      • Amenities

        4.6
      • Value

        4.0

      Location

      Map showing location of PBH Residential Care Home /Keith Heights

      About PBH Residential Care Home /Keith Heights

      PBH Residential Care Home /Keith Heights sits in a quiet, leafy neighborhood close to downtown Grand Prairie, Texas, and you can get to Dallas or Fort Worth pretty quick on Interstate 30, and the place itself is in a fully renovated Mid-Century Modern home with big windows, a double-sided fireplace in the common area, and a cheerful feel thanks to all the light, plus you've got beautiful fenced, gated gardens around the house, patios out back, walking trails, and even a raised vegetable garden if you like to watch things grow, and the space is small-just six residents living in private rooms with shared bathrooms so there's always privacy but you don't feel alone, and the bathrooms are never shared by more than two people. The Keith Heights community has wheelchair-accessible showers, portable medical alert systems for safety, and electronic monitoring in all common areas and the grounds. There's a nurse on site 24 hours a day, a doctor on call, and care from a registered nurse director, certified assisted living manager, and even a physician assistant who can make house calls, which is rare nowadays, and for health services, they help with medications, manage weight and blood pressure checks, and offer personal service plans that fit each resident. Staff helps with bathing, grooming, dressing, and getting around, and they also arrange weekly laundry and housekeeping, so you don't have to worry about chores. Folks get three home-cooked meals every day, scheduled movies, exercise sessions, art and crafts, and if you want a haircut or other beauty service, there's an in-house salon for an extra fee. Everyone's got a flat screen TV with basic cable in their room, and the place lets you bring your own things so it feels like home. The home is smoke-free and has a security system, and they offer free transportation for appointments or errands. For those who need help with memory, Alzheimer's care is available, plus assisted living services for general support. At Keith Heights, you find a quiet, well-managed home with private bedrooms, outdoor space and common areas set up for easy living, and it stays family-like because of the small number of residents. The monthly cost averages about $667, which covers almost everything except extra salon visits, and with the landscaped grounds, kitchen serving fresh meals, and a staff that knows each resident, the home offers a simple, calm, and secure place for seniors who want comfort and care in a friendly setting.

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