Consulate Health Care of Winter Haven is a skilled nursing facility on Lake Alfred Road in Winter Haven, Florida, pretty close to the hospital and doctors' offices, and it handles both long-term and short-term care for seniors. The place has 120 beds, and as of June 2025, there are 9 beds open. The staff provides long-term care, memory support for dementia and Alzheimer's, and care after someone leaves the hospital right before heading home. Folks get 24-hour nursing help, with nurses around for at least 12 to 16 hours most days, and there's a 24-hour call system in place. Care plans are personal and change based on what each person needs, whether help with bathing and dressing, managing medicine, wound care, bariatric care, or stroke recovery, and they also take on folks with trachs, cardiac issues, or complex medical needs. There's a focus on helping people stay as independent as possible with rehab therapy like physical, occupational, and speech therapy seven days a week, plus restorative and nutritional care, diabetic care, pain and symptom management, and hospice or palliative services as needed.
The center offers private and semi-private rooms, some with patios or balconies, and couples can stay together if both need care. Rooms have cable or satellite TV, private bathrooms, emergency call systems, and are rented unfurnished so people can bring their own things. Common spaces include a garden, screened patio, big family rooms, a rehab gym, arts room, library, beauty/barber shop, game room, and resident lounge, plus outdoor spots for social events or sitting under the sun. Residents can join planned activities like social outings, group movies, visiting performers, games, or art projects, and there's a dining room with restaurant-style meals and choices for different diets. Transportation for errands and appointments is available, and meal services accept private pay, Medicaid, Medicare, and managed care plans.
Housekeeping, laundry, and case management are included, along with family and patient education programs, and visitors can use the large family rooms. Clinical programs cover post-operative care, wound vacuum therapy, TPN and IV antibiotic therapy, bariatric and chronic kidney disease management, and stroke rehab. The facility stays accredited and licensed as a skilled nursing provider (SNF #130470990), and it's part of Vivo Healthcare. Insurance accepted includes Medicare, Medicaid, Aetna, Cigna, United Healthcare, and Wellcare, among others. The staff supports people in a comfortable, home-like environment, always looking out for wellness and independence, but some services and staffing fall below state averages, so it's wise to check reviews and visit if possible to see if the community feels right for the person considering a move.