The Atrium Rehabilitation Center in San Antonio, Texas has 87 certified beds and offers licensed nursing and rehabilitation services for long-term care residents. The place tries to make residents feel at home with warm décor, semi-private rooms, electric beds, and a safe comfortable setting, and people can gather outdoors under a gazebo or help tend the vegetable gardens. There's a hair salon where residents get their hair done at no extra cost, which is something folks seem to enjoy, and a restorative therapy gym that helps long-term care residents stay as active as they can manage. The facility is managed by The Fredericksburg Care Co., Lp and overseen by Lauren Golden since April 2023, and it's owned by Hamilton County Hospital District. Nurses give about 3.42 hours of direct care to each resident per day, which is just a little above the average for Texas, though the nurse turnover rate sits higher than the state average. Staff and management try to meet individual needs by working with families and doctors to create personal treatment plans, and licensed medical professionals provide care while offering services fairly to everyone regardless of race, age, color, , disability, religion, or national origin.
There are language assistance services for residents who don't speak English well, and there's help for those with disabilities, including auxiliary aids and interpreters. Residents have access to amenities and activities, and there's a dedicated ombudsman to help with any complaints. The Atrium Rehabilitation Center has a photo gallery, so families and future residents can look around virtually, and a clear contact section for anyone who has questions. The center isn't accredited by the BBB. There have been 33 deficiencies listed in inspection reports, including three that relate to infection control and others for failing to protect the residents' money or belongings, not developing or reviewing care plans within the required time, and not always honoring residents' rights to voice complaints without facing discrimination. The most recent full inspection report came out on January 24, 2025. The facility keeps working to provide care that feels respectful, compassionate, and as homelike as possible for elderly folks who need support.
