Willows Nursing and Rehab sits at 41 Rickel Rd in Sun Prairie, WI, and mainly helps seniors who can't live on their own and need both assistance and medical care, and it's a place that's been around for a good while since July of 1981, getting certified as both a Medicare and Medicaid provider all those years ago, and it's got 57 certified beds with 46 residents and a bed occupancy rate of about 81 percent, and you'll find care options here including skilled nursing, assisted living, memory care for people who need support with memory loss, short-term rehab, respite care, and even hospice when that's needed, and from what has been shared, there's a community feel with activities running the range from arts and crafts and spiritual services all the way to exercise classes, music, bingo, and going out to see local sites, and they offer wifi, cable TV, and personal phone lines in the rooms for residents to use.
The building has a dining room where folks eat meals made from quality ingredients, and for those who'd like a bit of quiet, there are private rooms along with shared spaces like lounge areas, patios, and a landscaped outdoor yard that residents can use for fresh air, and it's nice to see things here like beauty salon services, 24-hour security, a therapy gym, general store, and even a library, as well as practical things like wheelchair-accessible showers, in-house laundry, and housekeeping, and even the option to have small pets, which can make a big difference to some. The property has a nurse and doctor on call, along with physical therapy, occupational therapy, speech therapy, and wound care services, plus a pharmacy, so most medical needs are covered, and there's a staff with a variety of care professionals, including RNs, LPNs, and CNAs, with hours of care per resident that add up to about 3.57 each day.
Residents can join in on educational and religious programs, happy hour, birthday celebrations, and live performances, and there's a Resident Council along with family meetings to help keep the lines of communication open. Pets are allowed, and smoking is restricted indoors, which helps keep things safer and more pleasant for everyone, and there's resident parking on site for those who drive or have visitors. The place serves people of all genders and also has some rooms for women only, and the payment options let you use Medicare, Medicaid, private pay, and several kinds of insurance.
The place isn't part of a hospital or a larger retirement community, and it hasn't been marked as a special focus facility, though it's worth noting that it is a for-profit company with several locations in both Illinois and Wisconsin, and there have been 16 deficiencies, 3 fines adding up to $50,895, 17 complaints, and 5 penalties noted in recent inspection records, which isn't unusual but is something to keep in mind, and the Medicare overall rating comes to 2.8 out of 5 stars, so there's room for improvement in some areas, and inspection reports mention pressure sores and some residents experiencing moderate to severe pain, reflecting there's focus on those who need real medical and nursing attention, which is pretty common for facilities like this.
Residents have the right to pick their own schedules, take part in activities that fit their interests, and help shape life in the community, and staff do try to keep things safe and free from hazards. Since they've been active for decades, some staff and therapists have been around for a long time, and the facility aims to offer good rehab and nursing care with personalized plans and an eye for both well-being and independence, and though no place is perfect, people have said good things about the meals, activities, and the friendliness of the staff, plus there's been awards for dining and activities, which says a little something about everyday life there if you're trying to picture what it's like, and all in all, it's a senior care center with a wide range of services and a good set of comforts, doing its work in a straightforward and practical way.
